Everything went extremely well! I'm a returning customer and very happy with Tim's customer service, knowledge, and technical skills. I initially called on AT Appliance in 2020 to service my refrigerator motor. When my refrigerator was leaking water this time (6 years later) I found my previous receipt of service and called AT Appliance again. They were very responsive and scheduled me for next day service. Tim called me before his arrival and was able to repair the leak and also returned today to replace the water dispenser part that I requested. Looking at my previous receipt from 2020 it turned out Tim was the same technician that helped me back in 2020. I was pleased to realize this and also to experience the same quality work that was done back then. Tim really went above and beyond to deliver reliable quality service. His work is honest with transparency, clean and organized. I appreciate reading reviews of other customer's true experiences and wanted to make sure to write this review to share with others that are looking for a creditable appliance service. I highly recommend Tim's service. read more

Alex/Tim responded within just minutes of my request on Yelp to fix our old dryer that stopped heating. They were polite, professional, reasonably priced, and very patient for payment (our fault hehe). The -1 star is only for the fact that the correct diagnosis was one that chatGPT suggested (a faulty coil) as opposed to their more expensive original diagnosis of a faulty valve. Thanks AI! This is the second time we've used their services and will continue to do so, as alas these older but more reliable machines of ours are starting to show their age. read more

He's very experienced and friendly. Would recommend him highly. Priced right. Takes his time. Explained everything. read more

He arrived in the service window. He looked at my oven, told me what was wrong, gave me an estimate and repaired my oven quickly. He is polite, professional and reasonably priced. I highly recommend him and will use AT Appliance again if needed in the future. read more

We had a wonderful experience with AT Appliance Service. Our LG freezer/fridge wasn't working. Tim came by to examine the unit and diagnosed the situation. Faulty compressor that needed to be replaced. Rather than simply quote a repair cost, he asked about the age of the fridge and requested we find the manual. He pointed out the fridge parts and labor for the part we needed to replace was still under warranty. Then, Tim presented us with honest opinions about our options. Discussed time, cost, where to purchase from, and appliance brands. We appreciate that Tim was friendly and took the time to explain things. He did not pressure or act like a "salesman." He told us to time our time with the decision. We really liked the professionalism and care of the service today. Will definitely call them again with any appliance repair needs and concerns! read more

Tim was able to come out to my house within a day or my call. Very timely. He was on time, professional, knowledgeable, and reasonably priced. I would highly recommend AT for any appliance repair. Thanks Tim. read more

I made a bad mistake to trust this guy to fix my Maytag washer. I had purchased a timer from EBay for $100 and his staff said my dryer needs to replace a timer. It was just something else. Then my washer was broken, he told me to buy the motor for $250 and gave me a 6 months warranty, but the problem did not resolved. He came several times, he told me to hit the washer and it would start. There are few time I cannot complete one wash and I had to remove the clothes and hand wash myself. Then he came and said it was not the motor, it was the transmission, he cannot find the part. I asked him to take out the motor and drain the water. He charged $75 to come out again. I have two spare parts that I tried to sell it to FB and Craigslist. No luck, it is sitting at my home. Sometimes it is better to buy a new washer than fixing it. It is not worth it. ***The picture of this business is not running by a Caucasian. He is middle eastern. read more

Quick response, arrived on time and fixed my Bosch microwave on the spot with parts ready. Wow! THANK YOU!!!

Sent a message requesting a technician to work on our dryer. Responded right away and was able to come out and repair the dryer same day. Andrew was friendly and explained to us exactly what was wrong and how he fixed it. Would recommend. read more

Andrew is the best ... he quickly responded to my service request on my older model Bosch fridge! He replaced the water line and was very thorough in his repair! Would highly recommend his services and his quote was accurate & fair read more

I highly recommend AT Appliance Service Inc. Service was prompt and my Maytag washer is operating better than new ! Don't hesitate to call them for appliance repair. read more

This review is late it coming. Andriy went above and beyond the expected service. He came to diagnose the problem with our fridge and was able to fix it, as he had the parts available. 3.5 weeks later I thought it was warming up again so I messaged Andriy, afraid he won't be able to help since the 30 day warranty was about to expire. He was so nice about it and suggested I put 2 thermometers in the fridge to record the temperature for 4 days and report back to him the temps. He wanted to do additional testing so he came and put his own thermometer in, which automatically recorded the temps remotely. He did that for a few days and then came back to our house to share the data which indicates everything is normal. We were traveling a lot during all of this so he worked around our schedule and it didn't matter that it was past the 30 days. Everything is fine and I appreciate all the time he spent helping us with this. Thank you Andriy! read more

I phoned to get my washer repaired. The unit would only hum when turned on! Tim came out at the appointment time and quickly determined the issue. He recommended the most economical way to fix the problem which I greatly appreciated since I'm on a fixed income! The quality of service earns 5 stars! I was happy to pay the service fee. I highly recommend this company and will certainly call them for any future appliance repairs!! read more

This company is on the ball fixing my dryer the very same day. The service texh was Mark. He was done in around an hour and I was so happy to use my dryer again. They really know what they're doing. read more

I am 100% sold on AT Appliance Service for their exceptional professional and client centered service! The Five Star reviews about AT Appliance Service company and especially Tim were not exaggerated! Timely response , excellent consultation and efficient repair of my Whirlpool washing machine at a very fair price guarantee AT Appliance Service as my "go to" for all my future appliance repair needs. Reminds me of the type of old school professional, friendly, and quality service that's not easy to come by these days! Thank you Andrew and Tim for being the Good Guys! read more

This review is for AT Appliance Service You guys are amazing, how do you do this? The tech came out and repaired my fridge quick He did some magic with his hands and it did the trick Not only did he repair my fridge, he gave sage advice The nuggets of wisdom, dang, I'd pay for twice The tech came out quickly, he looked at my fridge and knew exactly what was wrong with it. He explained what was going on, and man, I felt like this guys was so solid. He did the job, explained to me what he was doing, showed me what part he was replacing (showed me it was a brand new piece of hardware), replaced it, and fixed my fridge (which is a custom built in model, so it's not even standard!), and saved us a ton of headache and time. I love this place, and this will now be my go to appliance repair shop. read more

Tim did a great job at diagnosing the issue to quickly fix the problem. Thank you Tim!

Wow! No wonder all the Five Star reviews! Thank you, Tim! You fixed my Samsung washer so quickly. You are my company for next disaster!

This is a 3.5 rounding up to a 4. The good: very responsive, appreciate the $75 diagnostic fee which could go towards service which was very reasonable. They were able to come the next day which was great. The technician (Alton?) was very nice but did not seem to be familiar with our Viking fridge and the issue. My husband and I had to help and explain a bunch of things. At one point he said he thought he needed to come back with another technician and it would be at least $400 (more than actual Viking had quoted us!) luckily we explained some more and with assistance got our fridge leveled as needed. We decided to forego the alarm issue since he didn't know how to work the control panel. Overall a fine experience and the fridge is now leveled which was the main issue but if you have a Viking may be better off going directly to Viking and paying more for the expertise. read more

Did a great job in repairing my washer within reasonable cost. Found the problem in a few minutes and repaired quickly. Came on time with great communication. read more

Extremely Honest. Our Dryer would not produce heat. The service man came promptly and diagnosed the problem immediately. The "Fluff dry ( No Heat) knob had been switched by someone in our family. He turned the Knob to proper position , checked for heat . He left without charging us even though I insisted. read more

Had a fantastic experience with AT! Their service was quick and easy to schedule and the actual inspection went great too. They fixed our dryer for a great price and there was no upselling with anything. Very professional. read more

I reached out to AT appliance service one day ago due to my dryer no longer heating up. They replied quickly, came out to my place this evening, and the issue was diagnosed and fixed in less than 45 minutes. Very easy, reasonable pricing, and I would 100% call again if any of my other appliances decide to go out on me. read more

I called AT because my dryer gave up. The next day Tim arrived and went over the machine. My ancient Kenmore needed a new motor. Tim was back the next day with the needed parts and completed the work in about two hours. Tim was prompt, knowledgeable and respectful. The price was fair. If you need appliance repair, call AT Appliance. I wish I could give ten stars. read more

Prompt response. Problem explained. New part ordered. I'm confident Andrew will follow through.

Washer went out right before Christmas and i had to find someone fast so i looked on yelp and found AT I requested a service call they were there the same day. They came as late as 8pm were quick and extremely professional. The value for the money was worth it. He fixed my washer fast and explained to me what was wrong even showed me the broken part. I highly recommend them if you need a professional to tell you honestly whats wrong or fix it fast. read more

We have an in-wall Bosch microwave that wouldn't give off heat. Called several places and most do not handle Bosch. Finally called AT and whomever answered provided me with Tim's number (believe it is his partner). They offered a free estimate-assessment. I was skeptical at first as he was running late to the appointment but I later learned it's due to an emergency with a customer. Within a day, he had my microwave repair. Tim was honest, upfront, and very detailed. Price was reasonable. He was even answering questions I had about my other appliances. Very genuine and passionate at what he does. Whenever I or anyone I know that needs their appliances repaired, I'm definitely referring them to Tim/AT services. read more

Tim from AT Appliance came to repair my washer. Very professional and pleasant. Very thorough and had it repaired in no time. Pricing is very reasonable. Work is outstanding. I highly recommend Tim from AT Appliance. read more

Business responds very quickly and was able to get an appointment the next morning for a non urgent request. They came out and gave a free quote and was clear about the quote price to fix my dishwasher, which I didn't have to pay until the week later when the part came in and it was installed. They gave me a 90 day warranty, it had an issue around 80 days but I had been reluctant to call, I messaged them at 93 days after and they still came for free for the same issue! They came the next day to fix in 10 minutes and to let them know if it happens again. Thank you so much AT Appliance Service! read more

They are fantastic and knowledgeable. On-Time and very affordable. Will use them again.

Fast appointment, quick diagnosis and quick repair. Fair price and excellent service by technician.

andrew help repair my LG washer. very honest and hardworking gentlemen and will recommend him to anyone that needs a repair.

Great experience! After reading all the reviews I decided to give them a try & I'm so happy that I did. Great communication, honest, fair price. They were able to identify and fix a refrigerator in one of my rentals. I was texted a photo of the part that needed replacing, I ok'd the repair and it was done. Refrigerator started cooling immediately. I was so happy with the experience and will definitely save their number for future appliances. read more

Really appreciate the gentleman who came out to look at our refrigerator - he was honest and explained that there was actually no issue and how certain sounds are "normal" and explained which refrigerator sounds were concerning. And he wouldn't accept a service fee. He was very knowledgeable and honest. Will use this company in the future. read more

Great experience! Our freezer was not keeping the proper temp. We called Andrew and he was out that day. Diagnosed the problem, ordered the parts and called us as soon as they were in. He returned a couple of days later (we had to shut down the freezer for two days before the repair) and got the job done quickly. We now have frozen food again! Very quick response, informed diagnosis, expert repair, and friendly helpful service. We definitely recommend them for appliance repair and will call them the next time we have a problem.. read more

Great experience overall and will definitely call again. I had some issues with an old washer unit, and Tim (the owner) came by to check it out. He was extremely professional and respectful. Very thankful that they were able to accommodate an appointment for the same day and he came on time. Explained everything in detail and pricing is fair. He's a very honest man and did not try to overcharge for anything. In the end, he recommended that I replace the unit altogether instead of wasting my money replacing parts for a lost cause. Highly recommend!! read more

The water filter housing in my fridge began to malfunction. Reached out to AT Appliance Service for a quote. They came out promptly, quickly diagnosed the problem, and gave me advice on how to avoid damage in the future. After ordering the correct parts, they came back and performed the repair quickly at a reasonable price. The water dispenser on my fridge is now back to normal. I highly recommend these folks for appliance repair. read more

Needed to replace the tempered glass on our Samsung electric cooktop after dropping my drill on the glass and cracking the surface. I know that repair services get lots of calls and are quite busy all the time, so I was pleasantly surprised that AT was very responsive to my inquiry, messages, and calls. They were prompt scheduling an appointment to evaluate the repairs and provide a quote. After a thorough evaluation and some calls to their suppliers, they provided their quote, which was quite reasonable. I signed the paperwork to engage their services and waited for the part to come in. Due to supply chain issues, it took a while to get the part, but AT was very responsive to my follow-up calls. They came to install the new cooktop within a couple days of receiving the part and did a very nice installation job. Before finishing up and leaving my house, I was asked to check all surfaces on our island to ensure nothing was damaged, to try all of the features on my cooktop to ensure that they worked properly, and only after all of those steps were completed, was I asked to pay for the service of repairing our cooked up. I would highly recommend AT Appliance Services and appreciate their personal service and professionalism. read more

Had an issue with our freezer not freezing anymore. They came out took a look at it and he showed me it was a simple fix and gave me the option for me to fix it myself and just charge me the service charge or they could go ahead and fix it and then there would be a charge for their labor. I opted to fix it myself and appreciate them giving me the option to saving some money. They were very professional, prompt, polite, courteous, and I will be using them again in the future if I have any issues with my appliances. I would definitely recommend them for anyone looking for an appliance repair service. read more

Awesome service! Called them in the morning to make an appointment and they came by later that day. Andrew showed up on time and charged a fair amount. Andrew is very knowledgeable. The problem with my fridge was exactly what he told me on the phone. I will certainly use him in the future and highly recommend his service. read more