German helped get our ice maker working and replace the LED light. All was done timely and quickly.

After viewing a photo we sent him, German helped us obtain a part for our Bosch dishwasher, which saved us a trip charge. He updated us along the way until the part came in and then he promptly came and installed it. He was courteous, informative, and fair-priced. We will use him again for the next time we need appliance repair. read more

I was always taught mistakes will happen, it's how you solve them problem that makes you stand a part from other businesses. Gold Star stands behind their parts and work. They give a fair price and work hard to assure you feel knowledgeable about the repairs they are performing. We had a part fail on us after initial fix, Gold Star stood by their word and came back out and made the fix. They even offered to come out earlier when they were in our area, always looking to provide us with the best service. Everything we requested from wearing booties because we just had our carpet cleaned to allowing me to keep the old part was granted. I truly appreciate finding a small business that cares about return customers and recommendations. I believe anyone using Gold Star will be as satisfied as we have been! read more

Fast, efficient and they show up on time and will walk you thru the issue. Ours was the door latch on our washer. A lil' pricey. Get a quote on their labor-per-hour rate before they begin repair. read more

German did a great job fixing my dryer. He was professional, fast, and reliable. He diagnosed the problem quickly, ordered the part, and it arrived fast. He came first thing in the morning to finish the repair. Excellent service! read more

My dryer was fixed and cleaned by a very nice young man. He made mistake and did not reconnect something making the dryer not turn on. He came back to reattach and was very apologetic. I would use them again. read more

Very good communication. Fixed my dryer and explained several issues to me. Kind and professional. Seemed honest about costs. Very pleased.

I had an issue with my icemaker and after calling, I was set up for same-day appointment. They were able to source the part and return the next day. Still had an issue making ice, and the technician came back without any charge to return the icemaker to service. read more

I chose Gold Star because of their great reviews. Josef, the owner, got back to be quickly and we arranged for him to come by on a Friday evening to take a look at our malfunctioning microwave. Josef correctly and quickly diagnosed the problem. Unfortunately, he did not have all the parts with him and so he had to come back the following Monday, so we went without the micro all weekend. Still, not a huge deal. He came by late on Monday and fixed the micro completely in a relatively short time. After leaving, I did have to call him back when I found one of my kitchen lights malfunctioning. He drove back promptly and quickly realized he had switched the outlets for the micro and lights. All good now. Josef is a smart, honest, and very hardworking young man. I would definitely utilize his services again. read more

They were great! Timely and quality response. Kept me updated throughout the whole process. Even got me on the schedule as soon as the part arrived. Highly recommend! read more

Great response time and was able to set up appointment quickly. They were very accommodating to the time frame that I asked for. Tech was friendly and professional, went over the estimate before starting the job. The job was completed within the hour and I'm able to use my dishwasher again. They said we have a 90 day warranty so we can call them back if we have any issues. Highly recommend. read more

Dryer broke on Sunday, they came out Monday morning and repaired everything in under an hour! Great customer service and fast!!!

Josef from Gold Star Appliance was a blessing! I hate having any appliance issues! I was hoping I can find a really good and trustworthy repair man for our GE Washer. He was very responsive and clearly passionate on what he does. He even went far and beyond and gave us his honest opinion of what was going on with our washer. He was honest about his schedule and time of arrival for our service. Since I couldn't be there on time, my family let him in and he updated me with text messages and photos...By the time I got home, the work was done and the area was clean and washer was fixed. Made my day!!!! Thank you Josef! Will definitely call you back if we ever have future repairs :) read more

Royal Star Appliance Services - Josef was showing me visually of what was going on via text - Appliances & Repair Near Me

Highly recommend, quick to respond, honest estimate and no pressure explanation. Would use again read more

Great job! I contacted over a dozen vendors regarding my GE Sub Zero. Pretty much everyone required I pay a diagnostic fee first, which would be credited toward any repair. I know it's hard to determine what the problem might be before offering any recommendation. But Josef the owner was pretty honest with me. It didn't cost as much as I though it would, thank God for that. Now the fridge is working better and not making the noise I was inquiring about. I definitely would recommend hiring this company. It's a small business and we should support them. read more

Royal Star Appliance Services - GE Sub Zero Fridge - Appliances & Repair Near Me

Stan came out to my house and fixed my dryer. Dryer wasn't heating properly. He replaced the heating element and he had a part on his truck. Overall, communication was excellent, quick response and I'll definitely recommend GOLD STAR to everyone and I will ask for their help for my future repairs. Thank you so much! read more

Royal Star Appliance Services - Appliances & Repair Near Me

Josef was great when he came to take a look at my fridge when it wasn't making ice. He did all of his troubleshooting and was honest on what needed to be done. He provided some uncertainty in some things but I appreciated the honesty. After awhile and resetting, the ice machine worked! Glad I found his business on yelp! read more

It all started with a leak coming from front load washer. I was thinking something was clogged and didn't think there was a hole and bites from the washer pipe. I was planning to diy but I figured I call professional right away. So I use yelp quotes and found gold star appliance replied right away and owner Josef assisted from beginning to end. Joe mentioned the service fee and set up schedule to come in. After seeing the washer for 10 min he started working and found the issues right away. He ordered the oem part for my Samsung and installed instant. I appreciate joe for assistance and the communication we had to get this done. 100% guaranteed will recommend him and his business! Thank you joe and gold star appliance! read more

Royal Star Appliance Services - Seal and water pipe open with bites from rat - Appliances & Repair Near Me

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Worked on our LG dryer. Previous repair company had used inferior parts that failed. Josef replaced the parts with better quality. He was knowledgeable, worked quickly and definitely knew his business. Good communication skills. Would hire Gold Star for any future appliance issues. read more

My LG washer kept giving an electronic message but not working beyond that. I had guests coming over the next day and really needed my washer fixed today. Josef not only responded quickly but was able to fit me into today's schedule!! Because of the code, we had an idea what the problem was and he was able to come with the part in hand. Josef fixed the problem and also cleaned the filter for me! He was polite, on time , and his prices were reasonable. I would highly recommend this company! read more

Our tech Daniel showed up on time, and did an excellent job diagnosing the issue and fixing our stove. He was friendly, efficient, left everything clean, and the stove is working perfectly now! Thank you Gold Star Appliance! read more

Oven was no longer heating so I reached out to Gold Star to see if they had availability and would be able to solve my issue. Josef came on time, was informative and provided more than one option to repair the unit which also included a warranty on the unit/work. read more

Quick response to our inquiry and great service for our dryer repair. Also checked out our oven. Thank you!!

Josef diagnosed my washer issue quickly and was friendly and efficient during the repair. We were able to schedule a visit quickly and he was very responsive throughout the process. He was proactive and brought parts for my washer that would potentially cause my issue, and my washer was fixed that day. Thanks for the help! read more

His work was superb. Easy, polite and knowledgeable. The appointment was easy to set up. He called 45 minutes before coming. He also waited for a bit to make sure the dishwasher cycled through. I Recommend. Nice job! read more

Our dryer went out the night before Christmas Eve. I knew it would be nearly impossible to get a response or a quote from anyone. Gold Star was the only one to respond! In fact, not only did he respond, he had a detailed conversation with me, advising what the problem may or may not be and the pricing options. Most vendors refuse to do that over phone/text, but I sent him a video and he knew what the issue was immediately. Of course, he reminded me that he wouldn't know with 100% certainty what the depth of problem was until he was able to see the machine in-person, but he was very transparent. He came out Dec 26th, early in the morning upon my request, and was able to get our dryer fixed within an hour. His customer service and professionalism was very much appreciated! The price was was reasonable, seemed like average. Overall, our experience was great. read more

Josef, the owner, personally came over to check on our refrigerator. Our fridge's water dispenser was dispensing slowly. He couldn't pinpoint the actual problem but he suspected a couple of things. He suggested to get a new of filter, because the new filter that I installed could be defective. He was kind enough to give us some alternate and cheaper option for a new filter. We got the new filter last, replaced the old one and then I was able to flush the required 5 gals without any issues. In short, it was a the defective filter, that was the problem! Thanks Josef! I would not hesitate to call Gold Star again in the future! -Arnel read more

I requested a quote via Yelp on a Sunday night and the owner Stan replied to me within 30 minutes! I did not expect such a speedy response. After sending him more information about my broken dishwasher, he gave me an honest, professional assessment that was so helpful and saved us more time and money in the long run instead of just trying to charge me like the other places I asked for quotes. He even texted us information/pictures to our questions. This is a very honest, hardworking, professional and transparent family-owned business. I will definitely recommend it to anyone with appliance issues in the OC area, and will use again in the future (but hopefully won't have to!) read more

My husband didn't empty his pockets and ruined the assembly drain parts. They were quick with response , quote and were able to see me right away . I recommend read more

I have a stackable washer, it's difficult to find a professional guy to repair the stackable washer. I chose Gold star after reading other Yelp reviews and I am very glad I did. Gold star Appliance repair responded promptly to my request and came out the next day for repairs. The technician was polite, professional and knowledgeable. The needed parts the technician ordered it and the repairs were made within an hour for a fair price. Fast response good service. Price was very fair . With so many dishonest people in the world, it was a breath of fresh air. Highly recommend and will seek Josef if anything needs repair in the future. Would recommend to my friends and family. The business owner is a great guy. Thanks Gold star Appliance!!! read more

Josef did a great job. He communicates everything and completed the job. We were seven days without a dryer and he responded as soon as I called. Highly recommended. Thank you read more

Service above the rest! Thi's was the second time I called Josef on a different issue. He's always been great.if you have a Subzero fridge, he' the one. Trust me, you need to keep him on speed dial. read more

I was very pleased with my service from Gold Star Appliance Repair. Josef was the quickest to respond and was available when I needed him. He discovered the problem and was quick to make a diagnosis. He even had to go to another city to pick up a new ice machine, but came back quickly to finish the repair. He also educated me on known problems with my refrigerator brand and which brands are the best. I will keep Gold Star Appliance Repair in mind for future refrigerator repair needs. read more

I was impressed with their quick response. They arrived on time and diagnosed the problem. He was able to get the part and was back the next day to install it. They texted the day after the installation to make sure the oven was working properly and they made sure we were happy. read more

Our 13yo LG front load washer was leaking more and more with every cycle so I found Gold Star Appliance Repair on Yelp. Josef was quick to respond. He came out as soon as he could, diagnosed the needed repairs thoroughly and gave his recommendation that a brand new washer was a far better route for us than the extensive repair. I appreciate his recommendation as well of what brand of washer to stick with. I would highly recommend Gold Star Appliance repair and contact Josef again for the future. read more

We had a wonderful experience with this company. Service was responsive, efficient and friendly. Completed job within 90 minutes and works absolutely recommend to anyone needing appliance repair. read more

We contacted Gold Star Appliance Repair to help us with our washer that had a drainage pump failure. Edward (sp?) arrived within the promised timeframe and was Abe to quickly diagnose and repair the pump. He took the time to show us the repair done and was very respectful of our home/property. I appreciate the friendly and efficient service Would recommend Gold Star for your appliance repair needs! read more

If your looking for a honest and reliable appliance repair look no more this is it. I would refer Gold Star appliance to all my friends and family. I was contacted right away and schedule an window appointment the next day I had receive a call from Joseph to let me know his ETA. Joseph was was very polite and professional he explained what was wrong with my washer and got it working very quickly. read more

A very awesome experience I had with Gold Star, very straight forward and honest, had my washer repaired I such a short time. Reasonable rate, reliable and I would highly recommend this company to any appliance repair. read more

Great honest and reliable service. Joseph responded quickly and came out to the next day. He inspected our dryer and provided a thorough diagnostic to resolve our problem. Highly recommend and will definitely use in the future. read more