Today, VERY disappointed with small Mint Mojito I ordered for my mom. It tasted strong mint so when we got home my mom was going to add more sugar to see if it will taste better but we realized they added SO MUCH mint no wonder. See photos of how much mint they put in the drink! read more

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I had a really disappointing experience at Philz Coffee. Our order took about 25 minutes to come out, which was already frustrating, but what made it worse was the attitude from the barista. When we asked about our order, he repeatedly said "I'm working on it" in a very rude tone. I eventually went back to the cashier who took my order, and she was surprised that we hadn't received it yet. She checked with the barista, who again responded rudely. To top it all off, when we finally received the drinks, the order was completely wrong and not what I originally asked for. Overall, the poor customer service and incorrect order made this a really unpleasant visit. The drinks didn't have any label on them! I ordered the pistachio drink, it tasted nothing like the pistachio, I had total of 4 drinks and all the drinks not what I ordered! I got one decaf mint mojito and one regular, the f barista couldn't tell which one was decaf and which one was it, I ask him and he looks at me and about to murder me telling me he doesn't know!! He was the short dark hair, bald buzzed hair guy,he is so rude and has very poor customer service!! The decaf drink was for my teen daughter. I had to throw away all of my four drinks without any of us drinking it!! So sad and such a waste of my $30. Now I even regret paying 15% tip!! Also, there were no trash cans to throw away trash! And no napkins and not to mention that they forgot to give me my blueberry muffin! When I mentioned this to the cashier 30 mins later, she said oh sorry someone else took it! What a lie, she didn't give it to me at the check out, she didn't even ask me if I wanted it warmed or not, I noticed 20 customers later that one guy got a muffin and he got his right away! she forgot to give it but yet blamed another costumer for taking it! I'm so embarrassed to even sit here and make a review about the coffee place that I looked forward to open in our city ;( Philz coffee please do better and treat your customers well! read more

I ordered their seasonal Oatmeal Cookie coffee, it was sweet & creamy. The barista was fantastic, he offered to make any enhancements or add-ons for customers upon receiving their drinks. Staff are very mindful of the customers, acknowledging each customer and wait. read more

Such a nice change from the other coffee shops. I wanted a tea to help with this terrible cold. It was a hot lemon tea with mint and honey. I was pleasantly surprised with the fresh mint. The ambiance was very relaxing and friendly for an early morning. I will definitely return. I must try the coffee. Looks like they have a really nice selection. read more

Philz Coffee - Great location. - Coffee & Tea Near Me - Eastvale, California

I was so excited to see Philz come to Eastvale, as i bought a house here after many years of living in Irvine. The coffee at my Irvine and other locations in California has always been a great experience and really high quality. The Eastvale location however, has been not met my expectations at all. I have gone close to a dozen times since open, and the coffee has consistently been watered down and lacking respective flavor profiles. It doesn't matter what day, time, or barista, it has been consistently low quality coffee. For the price paid per cup, it simply isn't worth it. I won't likely be coming back until they overhaul things from the ground up. read more

Great service, cookie was yummy and the coffee was good. I went early in the morning on a Monday and it wasn't as busy as the weekend.

What's the point of ordering ahead if it's not going to be ready? When the app tells you your order is ready you're only met with the people behind the counter yapping. Either remove the order ahead service, or replace the yappers with ppl that take having a job seriously. read more

I truly do love this place, and had to leave another review. Today I came in close to closing time. I felt bad that I got there so late, but the baristas Mel and Rachel did such a good job at making me feel welcomed. They didn't make me feel rushed like some others places would, instead they were both very kind, friendly and funny! Best team ever. Big thank you to Rachel and Mel on the night crew! read more

Used to be a regular at Philz in Costa Mesa and the quality here is just not there (at least not yet). Ordered the philtered soul cold brew twice and both times it tasted sad and watered down with no creaminess that I craved from the Costa Mesa location. The tiramisu drink tasted great on my first visit and flat on my second visit. Will not be returning here until quality goes up hopefully. read more

Long line, incredibly long wait. 30 minute wait for coffee. The coffee was just ok. More watery than anything else. Just of bunch of kids running the place. One good note the place inside is clean read more

We came here on Christmas Eve for their official opening and it was wonderful. Service - as expected - was warm, yet authentic. Been to many Philz's before, so I had an idea so the ambience. I loved the flow, since the waiting for coffee is separated by the wait/eat area. If it's your first time, you can't go wrong with the mint mojito. We ordered a cookie + crossiant, which we haven't had before, and it was delicious! Overall, 10 out of 10! I'm so excited Eastvale got this, after the same ol with other coffee places around, there's some quality coffee in town! read more

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This place has always been consistently great! So many of the drinks are unique and delicious, I love the honey haze. The cashiers are friendly and I appreciate the small talk despite them being busy- it shows they really care. Shoutout to the barista Tyler for making my drink absolutely perfect and for being an amazing barista! read more

For anyone going to this location you better lower your expectations. My coffee and my girlfriend's were really water down. We couldn't taste the coffee at all or the flavor we got. Not milky either, just tasted like water. Yeah no. Not coming back. Friendly staff though read more

So sad. 40 minutes wait. Did my online order I have the app . Why is the walk in faster then online? Insane Customer for years Visit I plenty location never had an issue with online pick up being very slow. read more

I really don't mean to be annoying with this post. I also feel for the baristas here because it gets super busy and they're working hard. I love Philz and come to this one often but I was a bit frustrated today. Today I put a mobile order in at around 9:45 and the app said it would be ready at 10:10. It takes me about 20-25 minutes to get to this Philz but it's the closest one to me and I always think it's worth it. I got to Philz to pick up my drink since it said to check in and it wasn't ready. The app refreshed and said it'd be ready at 10:25. Checked again at that time and it still wasn't ready. Then it refreshed to estimated pick up at 10:45. Had to ask for a refund and drove 20 mins, waited there for nearly 40 mins for nothing. I asked why the app told me it'd be ready at 10:10 and also why it told me check in when it wasn't ready and the response from management was "well it's because it's getting busy" and the tone of the lady seemed annoyed. Well if it's that busy don't turn your mobile orders on? I know a lot of cafes that will turn it off if foot traffic is high. If I knew it'd take nearly an hour (maybe more because the estimated time just kept going up) to get my drink I wouldn't have mobile ordered it in the first place. I also probably wouldn't have been so annoyed if the app hadn't told me it'd be ready at 10:10 and to check in with the barista at 10:10. read more

Every time I order from this Philz location they say they're backed up on orders. I always have to wait 25-30 mins for a drink. I then started to order from the app and the pickup times are never accurate either -- today I still waited 25 extra minutes after arriving. Great drinks, but they really need more staff and more realistic pickup times. read more

This place was great. The line was long but the servers were very attentive and even gave out free samples, which lead us to buy the food. There was a lot of staff and they were pumping out coffees quick. Once the coffee was ready, they had us take a sip to see if it was too our liking before we took it! 10/10 read more

Philz Coffee - Recommend tiramisu and Holiday Bliss - Coffee & Tea Near Me - Eastvale, California

My fist time to visit this coffee shop. The shop was clean and bright. Isaac was there to help me. I guess I looked'lost'. He gave me time to look at the menu and then took the time to explain the coffee I might be interested in. He proceeded to ask me questions about what I might want to add. When I went to pick up my drink, he even asked me to take a sip if it's how I wanted it. It was perfect! Even the temp of the drink was perfect! I'm glad I came here. Thanks Isaac for making this a wonderful experience! read more

Came to this location at 7:45 in the morning only person there in line 2 people sitting having coffee 15 minutes later still nothing when you ask them. Why is it taking so long and no one is here their excuses Mobile orders are priority even though you are there present in front of them, they said mobile orders are priority so you are not a priority with this company unless you order Mobley that is horrible customer service also they are cashless just FYI read more

Service was great, they did have a long line but they communicated it. Tables were clean and coffee tasted amazing. Definitely a great spot to do work read more

I recently went back and had a much better experience. I ordered the Pistachio Spice and it was very tasty and exactly what I'd expect from Philz. I'm so glad to have a Philz to go to in Eastvale. read more

Coffee was not the best, usually I go to the Rancho and Claremont locations..and this location is just not it. If you want Philz Coffee don't go to this location go to the other locations that they have. This location is very unorganized and not consistent as all the other ones. read more

Haven't been here before but I plan to go back. I find it funny that there's a girl there with the same first name as me. I saw her name card, and didn't get a chance to ask who she was, and would love for her to make my drinks one day. Anyways, I went earlier today with my husband Roberto, we got 2 pistachio spices. My husband has rather picky customizations but even then they got it right. My husband did go back to get it a bit sweeter, but I'd say the service given by Tyler was great, and the rest of the staff too knows him, and he jokes and says he finally got the app since he goes almost every day and had gone so long without it. He says his drinks are always consistently great and it's why he comes everyday. He loves the staff here as did I in that small encounter I realized why Philz is actually different than other coffee shops around asking us to take that sip. Store was clean, and everyone seemed to be having fun. I'll definitely have to start coming with my husband more often. read more

Horrible place. Went to pick up my surprise bag that they offer. I paid online and went to get it and when I arrived there were 2 young girls there and I showed them my proof of purchase and they didn't accept it. Said I needed to "swipe" my card again. It shows on the receipt that it was paid for with proof of payment and they still wouldn't give me my stuff I ordered. I was very upset! They had horrible customer service and rude! Will not be going back and will complain to corporate for my refund! Will not be going back here. Hire better people who know what there doing !!! Zero stars if I could rate them...... read more

Coffee was pretty good. Would recommend giving them a try. Cool to have a Philz closer to home!

Coffee hits every time and vibe is always good. Only wish is that they would stay open a little longer!

The drinks are great but the food is a let down. $7 for a very small frozen with barely anything inside the burrito is shameful. Very disappointing the price does not match quality. read more

campfire s'mores was amazing. met (snoopy) mel and she was lovely. made the coffee with love. great service

Amazing Coffee! will come again! 10/10. Had friendly conversation with the barista, the atmosphere was so welcoming.

Been here many times since opening! Never misses! Amazing drinks, friendly batistas, great environment. Out of Philz locations this might be favorite so far! read more

Visited this location with 10 minutes to close and I felt terrible walking in but the whole staff made me feel so welcomed and even the manager made me feel good about walking in saying it's no big deal and that they were more than glad to make me my drink. energy was great, music was awesome and they were just so friendly overall. It was my first time at a Philz and I'll definitely be back for more read more

I was so excited to see a Philz open in the area. I got my usual drink, a mint mojito, and I'm sad to say that it does not hit the same as other locations. It's not as sweet and creamy and the coffee flavor is not as strong. Just not the drink I am used to compared to other locations. Granted, I was not able to taste my drink prior to leaving as I was in a rush during my lunch break. So I only realized when I got home. On the bright side, I did a mobile order and no issues with that. read more

First time I came here, the staff was really friendly and welcoming, and the coffee was perfect. Today was a very different experience. The cashier had a dismissive attitude when it was my turn to order, especially compared to how she interacted with other customers before and after me. When I asked for a specific type of milk, she responded "we don't carry that here" in a curt way and seemed to wait for me to move on, which made me feel uncomfortable.Additionally, the cashier was wearing smart glasses that appeared to be recording, and there was no notice or explanation given to customers. This made me feel uneasy about privacy while ordering. I hope the business considers how this comes across to customers. read more

Line to order and pick up the drink was long. Ordered a mint mojito and it tasted very watered down and lowkey sour. Would have had them fix it but the drink took 30 minutes to make already, not including the waiting time to order. Overall pretty bummed because I love the Philz in Fullerton. This was not it though. read more

Stopped by Philz Coffee in Eastvale and had a really great experience. The coffee was fresh, smooth, and made exactly how I like it. The store itself was clean and had a welcoming vibe. Chris was a great barista, very friendly, attentive and clearly knew what he was doing. Definitely one of the better coffee spots in Eastvale. Would come back. read more

Decided to treat myself to a cup of Philz today because I was in the area and figured it wouldn't be too busy around 11am and it wasn't thankfully. I went in, ordered my drink and took a seat infront of the baristas. I was waiting for my drink when I noticed it had been 10 minutes since I had ordered and I still hadn't gotten my drink called out. After that, I started to see that people who ordered after me were getting their drinks immediately. I work in a coffee shop too so I gave them the benefit of the doubt because they may have ordered easier drinks to make but once I saw a second person that had ordered after me, get their drink before me, I spoke up and asked where my drink was in queue. She then said the drink sticker had fallen so they were going to work on it immediately. I waited 20 minutes for my 1 drink. Nobody had asked me what my order was because I was waiting there for so long and it was not busy. Like I said, I work in a coffee shop as well so I didn't want to complain but I wasn't given anything to cover another visit or anything. It gave me such a bad experience, the drink was decent though. They also had samples that I wasn't offered but I heard other customers being offered. read more

love stopping by this philz location for my mint mojito! staff is always super friendly and quick! shoutout to my barista Iris for always making my drink PERFECT! read more

staff is very friendly! my drinks were made on time and were delicious. the staff is really helpful and sweet.

i finally got to try out this location after going to the rancho philz for some time, and i'm a little disappointed in the service and how my drink was made. ivan, who had made our drinks, did not call out or acknowledge me when i was picking up my order and had an attitude as well. i ordered the cashew cocoa and he didn't seem to have added any milk as my drink tasted very watered down. i don't think i will be coming back to this location anytime soon until improvements are made. read more

cool place, chill vibes, kinda expensive but for good quality it was worth it. would definitely go back