I actually order take out from this place quite often because it's close to the hospital and good Vietnamese food for inland empire (obviously can't beat Orange County) but comes close enough for Vietnamese food out here. It's a small place inside a strip mall plaza. Whenever I do come in to sit down, I'm greeted almost immediately and seated almost immediately. I like to order in Vietnamese at Vietnamese restaurants so that my order doesn't get messed up, but often times, the younger servers don't understand it so I end up ordering in English and describing what I want or pointing to the picture/number. Food comes out fairly quickly and when I'm done, I just go to the register and pay, all less than an hour inside the restaurant (although I tend to eat alone and quickly). I almost always order the bun Bo hue bc it's one of my favorite soups and theirs is pretty good. Their pho is also pretty good. I also like their rice plates, but definitely could use some work. The prices are a bit high for Vietnamese food in this area in my opinion but since this restaurant is prob one of the better ones of all the options in IE, I'm willing to pay for it. read more

I had a very disappointing experience at Pho Mai. The service was extremely unprofessional. While I was trying to place my order, one of the employees approached me and said, "I remember you," and then told me he was going to charge me extra because of the way I ordered before. I found that completely inappropriate. No customer should be told they are being charged extra simply because an employee remembers them. If there are pricing policies, they should be clearly explained, not enforced in a personal or confrontational way. When I asked for his name, he refused to give it to me. I asked another employee for his name and instead of helping resolve the situation, she told me he was the nicest one there and said that if I did not like it, they could cancel my order and I could leave. I had done nothing wrong and was simply asking for clarification. The entire interaction felt disrespectful and dismissive. Customers deserve to be treated with courtesy and professionalism, not approached with attitude or threatened with extra charges. Based on this experience, I would not recommend this restaurant because of the poor customer service. Its the lil Asian guy who always is always upset when u ask something read more

I come here pretty often both dine in and take out. This last visit did a take out. Menu did not have what we usually order and the lady who Im assuming is the owner attempted to help me. I asked her if the menu had changed. Her response was no it has been the same for years. I doubt that. Menu itself was not the same. Then I asked her for a certain dish and her response was "this isnt a chinese restaurant. Its vietnamese" clearly I was aware of that. I felt she was very unprofessional towards me by using that tone. There is plenty other establishments who are far more inviting who deserve my business. Wont be back! read more

We stopped by last weekend and had late lunch with my family . We were warmly greeted by our server. Location is in a small plaza on a busy street with plenty of parking. We had bun Bo fur and pho Bo and vegan spring rolls and chicken wings and egg rolls . All the food came out fresh and hot . Everything was delicious and I would definitely come back . I liked that they expanded their dine in area. Decor and ambiance was nice and very clean. Whatever you do don't go to pho ha down the street that place is disgustingly dirty and food quality is horrible. read more

Pho Mai - Bun Bo Hue .. Spicy Beef Noodle Soup .. - Vietnamese Near Me - San Bernardino, California

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This is my go-to pho spot and has been for several years! My partner and I have become regulars here because we come so often--the servers have our orders memorized by now. Everything I've had here is delicious, from the spring rolls to the pho to the combo plates to the drinks. I usually get the shrimp spring rolls and the filet mignon pho with a Thai tea. I appreciate that the pho broth is not too salty like other places! To me, broth is not supposed to be overpoweringly salty, but I know that's a personal preference. Good quality meats and lots of noodles in the pho bowls. The indoor space is decorated nicely and very clean, the bathrooms are clean and smell nice, and the service is always top tier. Everyone is super friendly and kind here. 10/10 location! read more

Pho Mai - Milk tea with boba - Vietnamese Near Me - San Bernardino, California

Ordered the beef sandwich & egg rolls & had it delivered through Uber Eats. The French roll was so hard it was like a super thick cracker. You could easily knock on a door with the bread because it was so hard. Flavor was good, just hard to eat so I ended up tossing the sandwich. Egg rolls were fine. I love banh mi & Vietnamese food in general, but this sandwich was terrible. Makes me sad to review like this but don't want someone else to find out the hard way. Literally. I'll stick to the places I know & love. read more

This was my first time at Phở Mai and it definitely won't be my last! The phở was excellent full of flavor even before adding the toppings, and once you add them in, it gets even better. The noodles were cooked perfectly, not too soft and not too firm. The spring rolls were bomb and super fresh. The customer service was excellent and the restaurant itself is clean, comfortable, and nicely updated inside. Overall, amazing food and great atmosphere. I'll definitely be coming back! read more

Delicious. Good service, affordable price. I also visited the neighborhood market next door... Good selection

Love this place sooo much so friendly I go often and every time I had a great experience!!

Literally the ONLY pho place I go to! When I first tried Pho I wasn't the biggest fan so I tried multiple places to see if it would change my mind. This place definitely changed my mind....it never disappoints. The staff there is super nice and very attentive & the wait time for food isn't really to long of a wait. I don't have any complaints about this place. read more

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Everyone that works here is very friendly. Spring rolls and the Beef shank pho was amazing. Definitely ordering again Thank you

My favorite pho spot in Sb! Everything is always fresh, delicious, just bomb! The employees are welcoming and the tables are always clean. My favorite items would be their beef bánh mì, tofu spring rolls and taro boba. read more

The food was very greasy, the portions are much smaller than other places, I ordered a few side and we never got them This place definitely changed read more

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It was very satisfying with every bite. Everything was so flavorful and service was great. We will be coming back and trying other dishes. The environment was relaxed. read more

We Love this place! Mine and my husband's favorite place to get pho, but may not return anytime soon. They switched up their cleaning product to fabuloso and it reeks with the smell I just can't dine in and eat at places that smell like that. That stuff isn't even antibacterial. Service is always very fast and friendly. Will miss it! read more

I am always so grateful they have many vegetarian options and egg noodles for our kid.

Pho ga (chicken pho) in beef broth? Hmmm no thanks. But service was good. Thats all i had and im just adding characters

This is my go-to lunch spot. Everything I've ordered tastes great. No complaints. Everyone there is really kind and helpful. Highly recommend. read more

Pad Thai and mango sticky rice takeout is not the best choice from here the mango sticky was hard it tasted undercooked for a whopping 14$ I would've expected a mind blowing experience and the portion was lacking, definitely never ordering again, the pad Thai was a ball of pad Thai noodles I didn't think of reviewing until I got to the mango sticky rice didn't take a picture but I would not recommend for takeout. I will stick to my regular Thai spots from now on for the Thai dishes the only thing that does not disappoint even though their prices are starting to get a little outrageous and portions slightly smaller is their Pho has been my go to in this areas for years read more

Pho Mai - Mango D-4 Mango And Sticky Rice - Vietnamese Near Me - San Bernardino, California

Good food and service was great would definitely come back got here sat me down got me drinks right away didn't have to wait long for my food read more

Pho Mai - Very clean restaurant - Vietnamese Near Me - San Bernardino, California

Heard about this place through the grapevine but unfortunately wasn't as great of an experience as I'd hoped. We were seated pretty quickly and host was polite. Upon ordering we received some water and waited patiently. When our food arrived. An older gentleman essentially dropped our food off at the very end of the table and didn't explain which bowl belonged to whom. When I called out my bowl number he pretty much ignored me as well as inquires from everyone in our group. This resulted in a few orders getting mixed up and folks eating others food without realizing it. The pho itself was ok. Broth wasn't my favorite and the filet mignon I actually left some behind because it wasn't satisfying. The restaurant itself is really nice inside and the bathrooms were clean. Food could be better and SOME who work there need better customer service. I MAY be back if I'm in the area to give it another go. But as of now this is low on my list of the various Pho options in SB. read more

Besides getting kicked out around 7pm there food is very delicious. Plan your times accordingly it's worth it

i'm a bun bo hue lover and i've tried places in san diego, orange, la, and more! i did not expect to find good bun bo in the ie but woah this spot may be my favorite ever to get bun bo hue!! def def get pickled onions on the side! the workers are also very friendly and even though we mistakenly ordered something they fixed it for us efficiently! i also ordered the che trai(?) the dessert with the coconut milk and jellies. but unfortunately due to the panda jelly being kinda hard n the other jellies being a lil uncooked ... but it definitely had a lot of potential as i still enjoyed it other than that! read more

I was a little skeptical in coming to this place due to the previous reviews but I always like to try things for myself so decided to give them a chance. Upon arrival we were seated really fast and we were able to choose where we wanted to be seated. They have a good amount of pho items as well as vegan options. I tried their Chicken Pho and my sister tried their seafood pho which she really enjoyed. Their chicken pho was good as well but the chicken was very simple but you can add spices to your liking. We also got an order of egg rolls and they were really long and believe they had chicken which they were really good. The staff was really friendly to us and kept checking in on us to make sure we didn't need anything else. Ambience was really quiet but there wasn't a lot of people when we went. Had a good experience and the food was really good would come back. read more

Pho Mai - 17. Shredded Chicken / Ph G - Vietnamese Near Me - San Bernardino, California

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Great food. Great service. Fresh food. Portions bugs. Combo fried rice. Great spring rolls and #43 veggie combo stir fry.

This is truly an authentic Vietnamese restaurant. The portions are extremely filling! You definitely get more than what you pay for. The space is pretty big and comfortable. The service was great, keep in mind this is a non and pop shop so they were extremely nice! The food also tasted amazing. My boyfriend loved their banh xeo dish. My go to drink here is their coconut juice. This combined with the pho?!?!? An elite combo! read more

Some of the best most authentic pho I have had in my area. I been going here for years and love it here the decor is beautiful and the food is amazing. Definitely Recommend This Place read more

I'm back at the restaurant! The BEST VIETNAMESE RESTAURANT I've have eaten! They have best food ever and all the staff are very courteous and friendly! The Vietnamese is very delicious highly recommended! I have tried almost every food in the menu and it's 100% delicious! I will give Pho Mai 100 thumbs up! Thank you for the authentic Vietnamese Food! read more

Pho Mai - Vietnamese Near Me - San Bernardino, California

Showed up at 7:31pm to dine in and was told in the nicest way to eff off . I asked why does the sign say until 8pm and their response was for pick up only . Their customer service wasn't like this up until they remodeled. Some times success isn't a good thing for the mom and pop businesses we support in the community. A bit overpriced and they might cater to their own ethnicity a bit better than other people. read more

Pho Mai - Hours - Vietnamese Near Me - San Bernardino, California

I started coming here like 20 years ago, when they were still in their old location. Generally, I really enjoy this place. Food is great but somewhat inconsistent. And service has much improved since inception. I had about 10 straight great experiences here, but today, the food was very flavorless. Dunno what happened. So sad. read more

This is the best Pho spot in San Bernardino. Their pho isn't instant, and you can taste it. The service is always awesome, plus they remembered my order from the many times I've visited. Their space is roomy and very accommodating to ADA once inside. I ordered the house special pho, spring rolls, and spicy edamame. The meal was very satisfying and filling. Rin is our usual waitress, she is always attentive and takes the time to remember regular customers. I will definitely continue eating here. read more

The food and customer service is fantastic. I love this place. Felt very welcomed and comfortable the entire dinning experience with our group of 7. read more

I frequent this restaurant at least once a week. I'm a creature of habit, so always order the 102 with no tofu, but with veggie ham (it's a noodle dish with veggies, veggie ham, tofu, jalapeños and noodles). Each time it's extremely flavorful, the vegetables are fresh, and is always tasty! The service is exceptional. No matter who my server is, they are always quick to take my order, quick to bring it out and always follow up to ensure that it was to my liking. Their service and food is very consistent which is one of the reasons I come here every week. Although, I always order the 102, in the past I have had their vegan pho and egg rolls. Both have been very good. read more

BE AWARE!!! I give it a 0 Looked good but when they brought my food out had a long hair in the food then took a look at the kitchen no one in there are wearing gloves or a hair net BEAWARE !!!!! read more

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Had the filet minion pho and it was soooooo yummy the meat was smooth and buttery with no fat or gristle i think next time I'll get extra meat and pour on the chili oil it's super tasty!!! read more

Pho Mai - Best chili oil around!! - Vietnamese Near Me - San Bernardino, California

I ordered delivery from here. I really enjoyed the Pho Filet Mignon, the meat is packaged raw and cooks when you poor the hot broth over it. The meat was very tender. I appreciated the option to order more broth. I found the broth nice and flavorful. I also had the calamari and chicken wings. I enjoyed the sweet dipping sauce. The chicken was juicy on the inside and nice and crispy on the outside. The calamari was also good, but the portion size was smaller than expected. read more

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they steal your money last time I came just me n my husband n son I paid I didn't bother to look at the mount I paid untill I got home it was 102 dollars so today I checked my receipt and they were over charging me almost 20 dollars more read more

Pho Mai - Vietnamese Near Me - San Bernardino, California

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It has been awhile since I visited Pho Mai. I didn't recognize this place when I walked in. It was renovated completely to a much modem looking place. The new look is clean and the decoration is fashionable. I wonder if it has a new owner. There was no host/hostess when we walked in. A waiter showed up moments later to seat us. The menu looks impressive, compares to what it had before. I ordered #1 pho special with everything. The broth is okay, the toppings seem to be just one each of each toppings. I means one meat ball (a quarter cut), one piece of tripe, one piece of tendon, and one slice of beef. There noodle seems to be precooked to me, they sit in the bottom of the bowl like they have between there awhile. After we finished, we sat there idlely waiting for our check, which never came. When we flagged down a server, he told us just go to the cashier counter to pay. So we got in line to pay and it took a few minutes since there were 4 of us and he had to take care of a to-go order in between. read more

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Good service, great delicious food! Love the house special pho (number 1). Egg rolls and spring rolls. The ambiance is a vibe, perfect for date night. This is by far our new favorite spot. read more

Pho Mai - Pho number 1. Egg rolls and shrimp/pork spring roll - Vietnamese Near Me - San Bernardino, California

This is the best pho place in the area, my boyfriend and I are regulars and have had great service every time. I would recommend to anyone!