TLDR: awesome food and value - everything else is not as great Phoenix Chinese is the quintessential hole in the wall takeout Chinese restaurant. The food is all delicious with generous portions. My personal favorite was the crispy hot and spicy beef - savory and spicy with a crisp bite served with sautéed peppers and onions. That topped on rice was addicting. The restaurant itself doesn't have too much seating space and the service is a bit slow, but I came for takeout so I didn't mind. Order ahead and eat somewhere else and you're good to go. read more

Phoenix Chinese Restaurant - Restaurant interior - Chinese Near Me - Cranford, New Jersey

The food is ALWAYS fresh and hot. The owners are very nice. It's a family run business. Classic take out Chinese with generous portions and classic recipes. read more

I placed an online order at 6:00 p.m. with an estimated delivery time of 6:44 p.m. By 7:07 p.m., I still hadn't received my food, so I called to check the status. They assured me it was "out for delivery." When I called again at 7:22 p.m., I got the same response. By this time, I had been waiting almost an hour and a half, so I asked what kind of discount they could offer for the delay. Instead of offering any compensation, the owner suggested canceling my order entirely. I explained that I have kids waiting to eat and that it was getting close to their bedtime, but she still didn't seem concerned. Then, when I called back at 7:38 p.m., she said she'd turned the driver around, effectively canceling my order after all that time. I've ordered from this place before and tried to be a loyal customer despite some minor issues, but this experience was unacceptable. Waiting nearly two hours for food, only to be met with poor customer service and no resolution, is frustrating. If you value your time and appreciate good service, I'd recommend looking elsewhere. read more

Great take out Chinese, prompt, friendly service. Everything I've tried tastes great!! Ambiance? Tastes great at home! read more

This hidden Gem on Raritan Road in Cranford is a must try! We've been ordering from them for years and we have never been disappointed. They use ALL fresh vegetables, meat, and seafood. It is a family run business and the owners are super sweet. Their low calorie steamed dishes come with the sauce of your choice and are always hot and fresh. We upped our game yesterday to include Orange Chicken and a Four Seasons chefs special. It was beyond anything I have ordered anywhere else! read more

I thought this was going to be my go to place for Chinese delivery; however, after last night's disaster they won't get another chance. I placed an order on GrubHub. I waited until ten minutes after it was supposed to be delivered (an hour after the order has been placed) and I called. They told me the order was out for delivery (I live five minutes from the restaurant). I called 25 minutes later and was told that that order was on its way. When I pointed out that I had already been told that, the lady in the phone told me that their driver had to drive slowly bc it was Halloween. I told her there was no way the driver could've driven slowly enough for it to take a half hour to get to my place. The food finally arrived after an hour and 45 minutes - it was completely cold. The real issue for me tho came with the delivery driver. When my friend (who is African-American) answered the door, the driver insisted he needed to pay for the food in spite of the fact that we had already paid online. The driver continued to insist the order wasn't paid for and started to call the restaurant. As soon as I came to the door and said that we had been waiting for an hour and 45 minutes for food we had paid for, the driver hung up the phone and left. So essentially he needed me to tell him what my friend had been telling him all along for him to listen. There was no apology either for the absurd delay or for essentially acting like my friend was trying to lie about having paid for the food. I prefer not give my money to businesses who employ people who can't check their own prejudices. read more

The food was delicious! I tried the beef & eggplant in garlic sauce. Never had it before but I would definitely have it again. I have been getting a lot of takeout lately to support local restaurants. I have been surprised by the poor attitudes at so many places, but not here. This appears to be a family restaurant, and it shows. They are the nicest people I've encountered in a while at a restaurant. If anyone is looking to support local, make sure Phoenix is in your rotation and go to spot for Chinese food. They have adapted well to the current environment and have a great system to pick up your food without contact. The food was very good but the service was great and the staff was very appreciative of my business. Support local businesses that appreciate you back, go to the Phoenix!!! read more

My favorite chinese takeout. Everything is consistently delicious. My favorite is the Singapore Mei fun. Been getting this for years! Great food and friendly service. read more

First time eating here last night and I must say, my fiancé was correct! Quality fresh food and the delivery driver was super nice and even gave me a wave from downstairs as my fiancé retrieved the food. Awesome! read more

More or less like your typical American Chinese restaurant. Recently got the wonton soup, which was *delicious*. The juice/sauce the meat was marinated in was to die for amid the simple flavors of the wrapper and broth. Tried the beef chow fun (for the first time of any place); unfortunately, the beef was relatively chewy even though it looked like good quality, and the noodles were REALLY stuck together. Definitely needed more flavor as well. Luckily, I could salvage the leftover by re-stir-frying them, adding a bunch of soy sauce, and a good dollop of sambal oelek. The FIRST time I went, my bf and I got the spicy crispy beef and while it wasn't terrific, it was a big improvement from a different Chinese restaurant. I was hoping for a more authentic dry crispy beef, but it at least wasn't *drenched* in oddly sweet sauce. read more

Been going here for years now it's slow at times but very good soup and food. I would recommend the hot and sour soup.

This is my go to place for chinese. The lady over the phone is always fast and prompt. She even knows your address from your number when you call. Therefore very fast service and ordering. They are also open late. I once called at 11pm and they assured me that they were more than happy to make the delivery cause i get out of work late. Food is less greasy than the typical chinese. flavorful and delicious. Me and my wife absolutely adore this little place we stumbled upon because we get out of work late all the time. Phoenix kitchen always pulls through. we love you guys! get crispy noodles and house duck sauce!!!! they make the best! read more

This longstanding Chinese restaurant enjoys a vigorous takeout/delivery business. It is modestly priced, even before lunch specials, byo and coupons are involved. It is plain, but clean inside. The staff is very nice and the menu is very extensive. I would not make a special trip here, as the food is too Americanized, but it is a reliable neighborhood takeout Chinese option. Oddly, one of its weaker options are the spareribs. If you like spicy food, tell them so. The Singapoore noodles are a good choice, especially if you ask for extra curry. read more

Food was edible. Food was also almost an hour late and not what I ordered. They offer different heat levels, if I order hot I don't expect my General Tsao's Chicken to have no kick at all. Gave it a shot, won't bother again. read more

Ordered takeout...large variety/menu. Fast delivery. One suggestion...order online if you are paying for delivery with a CC so you don't have to worry about the card issue upon delivery. Rice was not as flavorful as I had hoped but I love that they use yellow rice and vegetable oil. Parking is in the back of the restaurant. read more

Very basic. Never had a bad meal but never had anything that was better than average. Staff is nice and food is usually ready for pick up when I get there. read more

This is the best I've found in the area. I always get the same thing tho, so I can't comment on a variety. The shrimp egg foo young is delicious! The perfect brown sauce! read more

I'm a frequent customer, and for good reason! Love the dumplings, chicken wings, sesame chicken, and boneless spare ribs. The lady over the phone is always pleasant and helpful, and your address is saved in their system, and pops up from your phone number so you don't have to go through the hassle of constantly giving your address. read more

Delivery took 50 minutes, sent a shrimp stroll Instead of pork and I asked for extra duck sauce and they only sent 1 packet. General tso chicken was all breading and was chewy. Dont waste your money!!!! read more

I order from here all the time for lunch. I like that they chop up the chicken wings for you. I have not ordered anything from here that I do not like. Dumplings can be a bit doughy though. They are usually pretty punctual with delivery but there have been times that they have been 20 mins late. I try to account for that by ordering early since I'm ordering during lunch time. read more

I would give food a 6.5. Dumplings were very doughy. Spare ribs were delicious tasting but fatty. "Crispy" spicy chicken was soggy and anything but crispy. Egg roll was great and pork fried rice was delicious. Delivery man was sweet and on time. read more

Found the food to be very good and tasty everything was just right was not greasy at all the fried rice was great and the shrimp with veggies was done perfectly read more

very good place always order when i have craving...when family and friends come over I always order from here...quick delivery and wonderful service..food is AMAZING btw...great place read more

Honestly the best tasting Chinese food around! The interior of the actual restaurant could use a lot of fixing up and cleaning up, but the food tastes great! Best to order delivery. read more

Bland food. The chicken was soft; did not even feel like chicken. Did they beat it to a pulp. Inexpensive but food quality matches the price. read more