While I cannot exactly vouch for the quality of their work, I assume they they did a good job. They assessed the damage to some appliances that were in a flood. We have not gotten the appliances back yet to know for sure that they are working. Time will tell and I will update if we have any problems. My complaint is that they are not very "user friendly". There was some misunderstanding about redelivery that has not been resolved. We have owned our part and apologized and was hoping they would acknowledged they could have done more too. They are charging us extra for redelivery and we were hoping they would split the cost with us. Not happening. Just beware of what you do with them. Dot all your i's and cross all your t's. read more