Moving sucks ass but Derek at Cox really made it seamlessl! We're hopeful all our new stuff…read moreoperates well!

I had actually been putting off dealing with this but I'm so relieved with how easy and positive…read morethe experience was. Aaron was fantastic, he helped me get the best product at the best price for my needs and I'm pleasantly surprised by the quality of service.

I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

Waited over an hour and a half at this location to return our equipment. We were told we would get…read morean email showing the equipment was returned & it never happened. Called the location 2 times on different days and left my phone number for them to call me back they never did. Unless you want to waste your day, do not go to the store. Very unhappy employees.

Cox has a billing bug that will continue to send you charges even after you end your subscription…read moreand return your cable box. A friend I know apparently reached out to them about this multiple times to the point where he just told his bank to stop the billing. Cox then used a debt collector to kill his credit score. Similar thing happened to me. Do not use them.

Trading in my iPhone 13 for a 17 was painless - I received $849 for my trade in and came out with a…read morenew phone for "free". I scheduled a service appointment online and had no problem getting seen when I came 15 minutes early. They didn't have a large selection of colors in stock so I could only choose from black. My service advisor also wasn't very personable.

Amazing Alex! Do you ever dread upgrading to new phones…read morebecause you know the process is worse than buying a new car? That was us! We arrived armed with skepticism and left totally awed by Alex Clark and the transparency of the experience. I have a gut instinct about people and Alex quickly won my trust. He explained every absolute detail known to man regarding the phones, the contracts, the options without pushing for a decision. There was no expectation to leave with new phones- he would give us the printed bid- yes you read that right-the PRINTED bid. In the past I have walked from upgrading my phone when I was presented with a multitude of verbal quotes-nothing in writing,-and promises my bill would be lower than my previous bill- but no definitive agreement. Not with Alex- he would have met with us all day answering any questions we had- we never felt rushed. What we did feel was respect, patience, clarity and actually joy as Alex continued to deliver both professionally and with his endearing enthusiasm. Yes we left with new phones, and several Verizon products. We hope Alex never leaves Verizon- but we know he is a gem and may be snatched up in another capacity. A plus for Alex and a minus for us. When you want an exemplary phone buying experience ask for Alex Clark.

Do not bother. Transition is in process with AT&T who has purchased Lumen. Just spent 4 days…read moretrying to resolve recent billing - through no fault of ours. Their autopay bugged out. Tried to charge me for late charges through no fault of ours, finally credited that then attempted to bill for two months. Finally resolved. Service has fallen. Customer service is Phoned in from outside the US. You do it their way or take the highway. Can't wait for AT&T to take over and then I can re-evaluate services to see if I'll stay or change. No value, poor customer service and with the transtion at this late date... if you subscribe now you are in for ...'an adventure'.

I have had Century link for years and never really had any issues, Now…read more I 'm 5 days into no internet and I can't seem to speak to a actual person to find out what is causing the outage, Just a repeat of we are working to fix it and new dates for it to be up and running .They continue to change the dates and times .Now after 4 days I don't believe it will be fixed. I think they just don't give a darn. Since there might only be 10 people in this service area they are in no hurry to fix it . I've seen NO service people working on anything in my area, I will be finding new interest soon .

I bought a phone and needed to transfer my information over. I didn't remember any passwords or pin…read morenumbers, but thanks to the patience of Zaith, who was training and the lovely Vicky, I was able to get everything transferred ans workes out in about an hour. I was charged $45 to switch things, but that was not their fault.

Like many other people, I recently had to upgrade my cell phone due to the 5G rollout. I was happy…read moreenough with my old phone and I did not look forward to the time I would have to spend setting up and becoming familiar with a new cell phone. Using the internet, I found a Boost Mobile store near me at 3202 E. Greenway Rd. #1605 Phoenix, Az. 85032. I was impressed when I walked into the store and a young lady named Cynthia said, "How may I help you." Cynthia's charisma and attention to me as a customer helped to put me at ease. Cynthia's ability to listen and help me made the process so much faster and easier than I ever expected. She is friendly, knowledgeable, and very skilled. My visit to this store was beyond my expectations. It's not often that I experience this kind of professionalism from anyone, let alone such a young person. The store was neat, clean, and well organized. Cynthia's great customer service is why I would go back to this Boost Mobile store. This young lady would be a tremendous asset to any business that she may to choose to work for.

Cancellation process and the customer service chat option on their website. Can't get anywhere with…read moretheir chat service, and when you think you have, there's no follow through.

Terrible internet service. We have had spooling for 10 days. When we call they say there is an…read moreoutage in our area (North Scottsdale) They have no idea when it will be fixed

Please... Do NOT use this 3rd party store. If anything goes…read morewrong they will NOT help you. They are indifferent and act like you are a nuisance. The sale went great.. of course but if something breaks.. beware they are NOT going to help you

Mike B. is helping us today. My husband came in the other day and he wasn't here so he left and…read morecame back today just to work with Mike. They have a bond, Mike knows what he is talking about and provides great service

I've been an AZCAPPY customer for many years for domain names. It has been a pleasure to work with…read morethem.

I didn't get service through them because I am not a business. I called to see if they served…read morehomes. BUT he took the time to make recommendations and answer my questions anyway and told me to call again anytime I had questions. I would do business with this company if I owned a business!

If you enjoy long waits that are twice as long as they tell you along with rude customer service,…read moreby all means, this is the place for you. Look at their reviews - it's not an isolated incident. Go anywhere but here. Update: I messaged them after their response below to give them a chance to respond. They can easily message me for more information but don't. They don't really care to make you happy, they just want to make it look like they responded to my review as if they care. They have very low reviews for a reason.

Verizon Desert Ridge center Phoenix AZ…read more Quick service but the guy should of told my daughter he needed her verizon code number and her Apple ID before starting the transfers to new phone so she didn't have to stop the process and get this info off the old phone. You do this every day. Why aren't your more organized?