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    Satellite Management Services

    3.0 (2 reviews)
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    Namecheap

    Namecheap

    1.4
    (41 reviews)

    I purchased multiple domains through Namecheap and received paid invoices, order confirmations, and…read moreownership transfer emails directly from Namecheap. I was billed, received receipts, and my WHOIS contact details were updated. I received official confirmation emails from Namecheap that the domains were now in my account and fully active. Over 10 days later, Namecheap suddenly claimed that the payment "was not completed" or "failed" -- despite their own receipts and confirmations showing otherwise. They are now asking me to pay again or risk losing domains I already own. This is completely unacceptable, as no domain can be transferred without payment clearing first. Their system confirmed ownership, updated WHOIS details, and issued invoices. This is not a buyer's fault -- it is either fraudulent behavior or severe internal mishandling by Namecheap. I am posting this review so others are aware. Always double-check your receipts and WHOIS updates, and be prepared to escalate complaints. Evidence: I hold copies of the Namecheap emails showing order numbers, transaction IDs, confirmed payments, and WHOIS updates. Warning: Be cautious before trusting Namecheap with critical domain purchases.

    A Risky and Frustrating Experience -- Lost My Domains Over a Dubious Verification Process…read moreI registered 10 new domains with Namecheap, expecting a smooth and professional transaction. Initially, everything looked fine--I verified my email as requested, and my payment was showing as pending on my Citizens Bank account. Then came a bizarre and frustrating twist: I received an email from Namecheap's "Risk Management Team" demanding something called a "payment descriptor"--which wasn't even available yet, since the charge hadn't settled on my account. I explained this and offered alternative proof of payment. Their response? Silence and inflexibility. They eventually cancelled my entire order, putting me at serious risk of losing the domains I had just registered. Namecheap's fraud screening and so-called "risk management" process felt arbitrary, opaque, and punitive. Instead of working with me to resolve the issue, they took the nuclear option--locking my account and wiping out my order despite timely communication on my part. If you're a professional or entrepreneur securing valuable domains, beware: Namecheap may not honor your purchase, even if your payment is legitimate and verifiable. Their systems appear more focused on covering their own liabilities than serving their customers. This experience was stressful, risky, and unacceptable. I'll be taking my business elsewhere--and strongly caution others to think twice before trusting Namecheap with time-sensitive or high-value domain registrations.

    BizIQ

    BizIQ

    3.4
    (37 reviews)

    Hello, I just want…read moreto take a moment to say that Yervant May is an amazing person. He is the best marketing manager ever! He has gone above and beyond to help me succeed in my business. Although I have not personally met Yervant I consider him a VIP in my world. He understands how important my small family business of 50 years is to me. He has helped nurture, strengthen and develop my company into the 5 star company it is today. Yervant has worked hard along side me as my marketing manager going above & beyond what anyone could expect. Yervant's character and ethics in this day & age is admirable and refreshing. He's always prompt to respond to my business inquiries, consistently polite, professional, insightful, informative, intelligent and inspirational. My hope with this email is that Yervant is recognized as a valuable asset to BIZ IQ and I am grateful to be working with you. Thank you, BIZ IQ. I have recommended you to several of my friends who own their own businesses and I will continue to do so. Sincerely, Deb Lines owner of Lines Sunscreens, LLC

    I hired BizIQ to redesign my company website and implement an SEO program focused on the Phoenix…read moreMetro market. Unfortunately, the results were extremely disappointing. 1. SEO Built for the Wrong Market BizIQ built the SEO campaign around Show Low, AZ instead of the Phoenix Metro area, which was the agreed target market. This error went undetected for over six months. For comparison, my previous website -- which had not been updated in three years -- consistently generated approximately 15-30 inquiries per month. The new website generated zero phone calls, texts, contact form submissions, or email inquiries during the 11 months it was active. Even after the SEO targeting error was corrected, results did not improve. I ended my agreement and hired another firm and my experience was night and day. Basically, I lost one-year of potential business because of BizIQ. They have a great marketing plan, they will develop your website, perform a supposed "best in class" SEO campaign, provide a dedicated resource to manage your day to day, offer digital marketing campaigns. A one shop stop. The most important word in that last sentence is STOP. STOP BEFORE YOU GET STARTED. I sent a demand letter requesting a refund for the one year I wasted and $13.8K is spent without a response. Hired a lawyer and they did not respond to their demand letter. I submitted a BBB complaint over a week ago and no response. My next step is Yelp and Google reviews and possibly the Attorney Generals office of Arizona.

    Satellite Management Services - web_design - Updated July 2026

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