I needed a shattered radar window on a Chevy Equinox replaced and started googling options. I am so…read moreglad I Calked Matthew at Volunteer Auto Glass. Scheduling was easy, he kept me informed on his arrival time, thoroughly vacuumed the inside of the vehicle in case I hadn't gotten everything and then proceeded to efficiently and skillfully install my window. All this on top of charging me $150 less then the frequently advertised vendor. I love doing business with locally owned businesses who deal responsibly with the customer.

Volunteer Auto Glass was fantastic! I messaged in the evening and they were out to my house the…read morenext day! They did a great job installing my windshield! I will be recommending them to all my friends.

Quick response, very friendly, professional and they did good work for a fair price. Highly…read morerecommended.

Volunteer did an amazing job, coming out on a holiday to fix my windshield within 2 hours of the…read morerequest. Safelite can go in a cave and die. Volunteer also has the best warranty in town!!!! Use them!

Excellent customer service! Joe helped my husband while he was in the Knoxville area after…read moresomething hit his windshield on the highway. He did a beautiful job repairing the chip at a very reasonable price. Highly recommend.

Joe has been so great. Our car was broken into in Nashville and on a Saturday morning he answered…read morethe phone and was immediately working to help us when others wouldn't or they gave unrealistic availability. He's been great communicating about our whole process

Here's the deal. And it may be a long review, so buckle up Yelpers!…read moreIn January 2025 we had some serious wind gusts in west Knoxville. We never really figured out what made our (closed and tied up for the winter) patio tables umbrella to launch and then return and shatter our glass table top. But since it was a high-end table to begin with, my wife and I decided to replace the glass instead of just buying a new table. So I called Glass Doctor. I was told they could repair it NO PROBLEM. They then sent one of their techs over to survey the damage. He took measurements and left. I waited weeks for a response. Then after my repeated texts and calls, they agreed to repair the glass top. Then nothing. Finally after many calls and emails, the local owner contacted me, apologized for the run around. After at least a month of said run around, a couple of their employees came by and took my table to their shop. They had the table no less than a month. Then I got a call. They'd be by the following day with the repaired table. They showed up, brought the table back to my patio, and set it down. Perfect! I thanked them and said even though it was a real pain getting the table repaired, I was just glad it was fixed. $400+, but cheaper than replacing the entire table.. Remember, all of the above went on for freakin' months. No joke! Anyway, they brought back the repaired table. I was so happy I was kissing their butts. Then that evening as I was cleaning the kitchen, I looked out the window. And lo and behold, the glass tabletop was shattered and again on the stonework of my patio! My first thought was "They're not going to believe this! I'm screwed!! So the next day I called expecting go be blown off. "Sorry, not our problem!" But I was wrong. I was told not to worry, they'd make good. Within days the techs returned, took the table back to their shop, and within a couple weeks, returned it. I write today because my wife and I are now sitting at said table enjoying East Tennessee spring weather with our beers sitting on our repaired glass top patio table. It was a long road, but Glass Doctor made good!! I recommend them to one and all. Nice one!

When moving, my grandmother's antique Mirror got damaged. I…read morewas quite upset for I had it for 40 years and my grandmother had it for about 30 years. There was this unique pattern in the glass which I loved. I called around and none of one wanted to try and repair it except for Cody at Glass Doctor. He was able to repair it and I was so grateful I cried and asked him if I could have a hug. Not only that they didn't even charge me!!!!!! What a wonderful experience. There are still people out there that are willing to go the extra mile. I will be taking anything with glass or mirror repair to the Glass Doctor. Thank you Cody!!!

Extremely happy with the services that Chad provided. I have a "fancier" windshield and he was able…read moreto find it in stock and have it installed within a week. He came to my house for a very small extra service charge, which was so worth it as I didn't have to take time out of my day to meet up with him to get my windshield changed. Excellent communication and customer service and his prices were a fraction of those that I got quoted elsewhere in the surrounding area. Again, very happy with the services that I got and will be recommending him and using him for any future windshield needs.

The front window was broken. It took a week to get the glass and at my convenience he came and…read moreinstalled it. Fast and convenient, not high priced like those tv ad people.

Very fast and helpful, had get communication and went above and beyond in getting our passenger…read morewindow repaired and back up. Don't waste your time calling and waiting to hear back from other local glass companies, call Tennessee Auto Glass and go on with your day! Very good people!!

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My new windshield looks fantastic! The warranty covers for as long as I have the car and my…read moreinsurance covered the whole cost. This was pain-free and quick. Communication was great. 10/10 would recommend. Great value for the money especially if your insurance covers it!

From the owner: Do you have glass damage? For windshield repair and replacement in the Knoxville area, turn to…read moreSafelite AutoGlass . Those in central Knoxville or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 5705 Western Avenue, Safelite AutoGlass Knoxville repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

I was given this location from my insurance company. I needed my windshield replaced as the crack…read morewas too much to fix. The appointment process on the phone was easy. They had to order it and it came in early. I was told to drop the car off by 9am. I dropped it off about 8am and they said it would be there all day. The employee that you spoke to inside to drop off seemed to be somewhat bothered. I'm not sure if that is their job or they just happen to be in the office, but either way contact with customers should be professional. The tech, Joseph, was very professional and friendly. I received a text late in the afternoon that they were starting the replacement. When it was completed, I received a call. Since I live 45 minutes, I wasn't sure I would make it before they closed so I asked them to keep it and I would pick it up the next day. They said it was no problem and it would be secured inside. The next day I arrived and a different person addressed me inside, but again I felt as I was putting them out. The tech Joseph met me outside and was again very professional and friendly. The windshield looked good and I have had no issues.

I hate junk add-on fees. I went through the entire process of entering all my vehicle and personal…read moreinfo, getting a quote, and scheduling an appointment. When I finally got to the payment page they add a 40% "recycling fee". My back tailgate window shattered into a middle pieces at another location. There is literally nothing left to recycle. The agent said it's a fee that's added to every installation. This is just a total junk add-on fee. If they add it to every installation, why not just show it in the quote? I'll take my business somewhere that honestly shows their rates.

Quoted us the best price but never showed up never followed up. I had to keep calling him and…read moreultimately he never did the install.

I mistakenly said my car was a sedan when it's really a hatchback when I went in for a windshield…read morereplacement. I realize this mistake cost him time and perhaps money, but he made me feel dumb and I took on his frustration. I'm happy with the windshield, but still quite unhappy with the customer service. It's sucks that I tried to buy local, and he was so mad about my mistake I'll never recommend them to anyone.