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    Phoenix iPhone Repairs

    4.3 (127 reviews)
    Closed 10:00 am - 5:00 pm

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    Services - Phoenix iPhone Repairs

    Device support or repair

    Mobile phone body repair

    Mobile phone support

    1 More Service

    Video game console support

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    Touch ID sensor not working on my replacement iPad
    Soral K.

    They ultimately replaced my iPad with a functional one, been using it about a month and it has worked well. They also refunded me for the issues. Not the best experience, but in the end they did what they could and for that I have updated the review to 2.5 stars, which yelp can't do so it shows up as 3.

    Scratches under the glass that weren't there before the replacement

    I had my girlfriend's iPhone 14 Pro Max's back screen replaced after being shattered but still intact under the case. The employee replaced the back screen and we bought a new case after being told it was a strong case that would likely keep the phone from breaking again. We noticed upon getting home there were a few bubbles and small scratches under the new back glass. After just a few days after dropping the phone from maybe 2 feet due to the plastic of the new case being very slick almost slippery material the back glass shattered again much worse than the initial break(chunks of glass falling off phone). We brought the phone back hoping to have the new broken glass replaced after explaining the bubbles/scratches/ and how horrible the new case was. He offered a $20 discount after admitting he scratched the phone and me explaining the air bubbles that were left under the glass. I feel more should have been done since the replacement job was obviously botched in the first place.

    Before my phone was fixed.. it now looks brand new

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    11 years ago

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    10 years ago

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    11 years ago

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    David C.

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    Page 4 of 4

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    Review Highlights - Phoenix iPhone Repairs

    I had a broken screen on my iPhone 7 that I was gifting to my mom.

    Mentioned in 4 reviews

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (128 reviews)

    As a professor teaching surgical technologists and nurses--with a medical background including…read moredoctoral training and a neurology certificate--I have spent years explaining precision, critical thinking, and what it means when something is truly "in critical condition." Let me just say... my computer was there. And it needed a transfer / transplant of all my data for years. And then I took it to UBreakiFix. Now, I expected a repair. Maybe a polite "we'll do our best." What I got instead was Incredible IT service and more like a full-scale neurological intervention--minus the operating room and the dramatic music. If a neurosurgeon restores the human brain, then UBreakiFix restored the soul of my computer. They fix it--they revived it, optimized it, and sent it home functioning better than it had in years.

    I walked into this UBreakiFix location hoping for help with a cracked screen on my…read morebarely-one-month-old Verizon flip phone. What I got instead was a cold dismissal and an attempt to charge me directly--despite the fact that my phone was still under insurance. It genuinely felt like they were trying to double dip: make me pay out-of-pocket while also billing Verizon. But what really shocked me was the attitude. They stood firmly behind a multi-billion dollar corporation instead of helping a real person who just spent good money on a brand-new phone. No empathy, no effort, no customer service. Just a shrug and a bill. Thankfully, I found the 7th Street location in Phoenix, and they were everything this place wasn't--kind, helpful, and got my phone fixed through insurance in just a few hours. Bottom line: if you want to be treated like a human being, skip this location. They've clearly forgotten who keeps the lights on.

    Phoenix iPhone Repairs - mobilephonerepair - Updated June 2026

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