i've used Valor for a little over a year now. They're very professional and my last appointment was…read morewith Rebecca Bowman and she went above and beyond. I really appreciate all the personal service.

Last year we started a pest control contract with Valor Pest Control. We opted for the quarterly…read moreservice which is perfect for our situation. This year, we had our quarterly service in March. The professionalism has always been outstanding and it's rare for us to see bugs after treatments and when we do see them, it's generally ants. We've had a much wetter than usual spring and when we started seeing ants again, we called Valor. It wasn't our usual contract appointment, but nonetheless we explained our ant problem and they responded with a courtesy service the next day. Next day service is exceedingly rare. Their employee, Reuben arrived spot-on the time we were told to expect him. He said something that really struck me as premier customer service when he said, no matter that we sprayed in March, I am here to do whatever is needed to control your pest issues. His friendliness, professionalism and knowledge of the products he was using were impressive. He listened intently and asked questions while I walked him around the trouble areas and then he went to work. This young man is an outstanding ambassador for Valor Pest specifically and a credit to the pest control industry in general. My wife and I will be singing the praises of Valor Pest Control for years to come

We are very satisfied with the service Bryan Walker and his team provide. We have been happy…read morecustomers for 2 years. I have tired other pest control companies, and they did not always get the problem fixed. Epituer, goes above and beyond to resolve our pest issues. I highly recommend Epituer Pest Solutions. Bryan and his team are very professional, thoughtful, and go out of their way to resolve your pest concerns.

Epituer (Bryan Walker) is the only pest control company I would recommend after trying several…read morethrough the years, both for my home and rental properties. The owner, Bryan Walker, visits your home and listens to your issues, then does his own investigating and recommends solutions. He doesn't try to up sell anything you do not need. We have used him multiple times for indoor and outdoor ants, rodents, and mosquito control. If you want a regular service, Epituer will provide that. Everything is flexible, but you may be surprised to learn it isn't needed all the time. He is very courteous and responsive, and his prices are excellent. He is extremely knowledgeable, as he has a degree in entomology!

Super happy with this pest control company! They showed up on time, were really friendly, and made…read morethe whole process easy. Most important, no more yellow jackets. Definitely recommend if you're looking for fast and reliable service!

I am very satisfied with the services Pip's provided my household today. Was able to get a next day…read moreappointment after calling about a quote yesterday and he arrived promptly on time. I truly felt he went above and beyond when assessing and treating my house and outside areas. He was extremely helpful with questions and even my 8 year old commented on how nice he was. Looking forward to utilizing his services for the foreseeable future.

Excellent friendly service provided by Andrew Hall. Arrived as scheduled and completed all of the…read morerequested tasks.

Absolutely terrible. Their techs are lazy and don't spray well enough. Tech left spiderwebs and…read morespiders all over and acted so disinterested and plain LAZY!!!! Go get another job if you don't want to do this one! I paid $200 and got a crappy job. They said they'd send another tech out free of charge. Guess what? They send the SAME FUCKING GUY! Wouldn't recommend this service to my worst enemy. I'll be cancelling my service immediately and going to their competitor.

Very nice people and an overall good experience. Techs are professional and courteous and you will…read morefeel like you are being taken care of by a well run family owned business.

Justin is very thorough when he comes out once a month. We have a unique train car AirBnb so he has…read moreto pay special attention to railroad tracks and rocks. He maintains it so that no ants and spiders bother the guests. Our house is also pest free! He only charges us $65 a month so it is an excellent value!

Alisha from Bulwark Pest Control was absolutely fantastic! She quickly identified the issue we were…read moredealing with and took the time to thoroughly explain what was going on and how she was going to fix it. Not only did she resolve the problem efficiently, but she truly went above and beyond to make sure everything was handled properly. Her professionalism, attention to detail, and genuine care for doing the job right really stood out. It's rare to find someone who takes that much pride in their work. We're so grateful for her help and would highly recommend Alisha and Bulwark Pest Control to anyone needing reliable, top-notch service!

Devin from Bulwark is great. Completely removed a mice infestation…read moreefficiently and effectively. Great service and will continue to use it.

We have only had Cory out once so far but we went from hoards of red paper wasps one day one, to…read moreZERO the next. It has been a couple months and have only seen 1 since. The same day, we had tons of carpenter bees, the next we saw hardly any. They have been starting to come around again but I take that as a huge win!!!

Thank you Cory! Called due to ant infestation with a lot of frustration! Cory came out and sprayed…read moreeverywhere! He was courteous, professional, friendly and helpful. Offered a senior discount which helped being on a fixed income. Very grateful to be "ant free". Highly recommend Shanklins Pest Control! Great price too!

The company is too expensive for the work ( & quality of work) they do. The shield they added…read morearound the house was glued on sloppy, and even cracked some of the foundation bricks while drilling the holes in the shield (and they say the cracks were always there but we when we bought the house a few weeks prior & the inspector spotted no cracks and nor did we. Also the monthly service is nothing. They QUIXKLY check the poison and QUICKLY spray chemicals and that's it. If weather is bad they skip on the outdoor service (which we still pay for) . They aren't thorough nor do they check details. They forget that each clients house is a HOME. I wouldn't recommend them.

I've had a recurring service with Orkin for several years. My tech missed his window today. Things…read morehappen and a simple text, phone call, or email would've been fine. However, I never heard from anyone. I tried to call every Orkin number online I could fine. The website says multiple places that customer service is 24/7 and it is not. No one answered locally or any of the 800 numbers. I finally got ahold of someone at the Nashville branch, I'm in Knoxville, and he was shocked that even he couldn't get someone in my area. If you can find another company that uses similar products at a similar or better price, choose someone else for sure Update: my tech never showed up. I tried to call all the Orkin numbers and none of them were answered on Saturday or Sunday despite being advertised as "24/7 customer service". I called the local office Monday morning and the manager, Kevin, was rude and dismissive. He was not apologetic and didn't seem to care or be interested in his tech not showing up. You would think it would be easy to notify everyone on the tech's list that he's not coming when he didn't show up for work. I was planning on updating my original bad review if the service was good today but it was not.

We had an ant problem.. showed up on time, did the work, problem gone. Highly recommendread more

From the owner: For all your pest control needs in Western North Carolinaread more

Subject: Urgent Request to Cancel Orkin Service and Stop Improper Billing…read more To Whom It May Concern, I am writing to formally request the immediate cancellation of my Orkin service and to dispute the charges that have been repeatedly applied despite my attempts to cancel. For several months, I have tried in good faith to cancel my service through the Franklin, NC Orkin office located at 120 West Palmer St., Franklin, NC 28734 (phone: 828‑687‑3810). Each time I call, no one answers, and the call rolls over to the Anderson, SC office. Every month, I explain that I want to cancel. Each time, I am told that I will still be charged for the current month--even though no service has been provided--and that I must wait until after receiving service and then cancel before the 21st of the month. I have followed these instructions twice, yet my service has still not been canceled. Today, when I attempted again to cancel, I was told that canceling now would result in a $128 charge, but if I receive service, the billing will continue. In other words, I am being told I will be billed whether I receive service or not. This is unacceptable. I am requesting the following: - Immediate cancellation of my Orkin service. - No further billing of any kind. - Removal of charges for services that were never provided. At this point, the continued billing feels like a cancellation fee disguised as monthly service charges, and I do not consent to paying for services I did not receive. Please confirm in writing that my account is canceled and that no additional charges will be applied. Thank you for your prompt attention to this matter.

They were helpful, knowledgeable, and quick! They listened to our concerns and gave us a quote,…read morethen they came out when it was most convenient for us. They sprayed our apartment for fleas, and it worked like a charm! Their 30-day guarantee is great for peace of mind, because we know if we see any fleas at all within that time that they'll come back free of charge. Great price and great service. I would definitely recommend them for your pest control needs!