I took my laptop to Olympia Computer, it would not power on. They were friendly and informative…read morewhen I called about the process and when I dropped it off. Turned out my motherboard had a short and it wasn't worth fixing but the process was easy, they were friendly and informative and it was worth the $50 diagnostic fee to find out. I would definitely go back if I have computer issues in the future.

Easy. Dropped it off. Got my estimate. I gave the ok. And was what they had said from the…read morebeginning. Nice people and easy to deal with.

This location really has awful customer service. I wouldn't bother visiting this location! They are…read morenot too knowledgeable on their products. Sad really.

I brought my IPad into Livit Mobile after I dropped it and it wasn't working right. Seth got right…read moreon it and quoted me $30.00 to diagnose the problem. He opened it up and found that the battery wasn't secured and was improperly installed by a company that I previously brought it too, of which did a terrible job installing. I wish Livit wasn't closing their store. They will be missed. Seth was very honest with me and has great customer service skills.

I brought my phone into uBreakiFix and Ryan helped me. He was so kind and patient, explained…read moreeverything clearly, and had my phone working like new again in no time. It was such a pleasant experience, and I truly appreciate his help. D

I came here because I was referred by AT&T and they made my phone worse, when they knew they did…read morenot even have the part that they needed in order to fix my phone. So they fucked it up and then said that they wouldn't have the part for 5 business days, practically saying this is your problem and my phone did not work at all. Will never be going back here.

I recommend going to the other Gamestop stores as this one has major issues with their customer…read moreservice. Just asking questions and they would smack their lips, raise their voices and roll their eyes at you. Of course you're gonna have more knowledge at your job than others. Hello. I honestly think the manager has anger/mental issues she would shake or vibrate her head when she's in the wrong. I recommend going to the Gamestop Galaxy in Lacey the one who runs that store is very proficient.

Why does this location always feel like they are going to go out of business. They have a very…read moresmall selection of used Xbox X/S games but a massive section of PlayStation. Also their used PS5 costs 70 dollars more than buying a new one from literally any other store. Save yourself some money and buy from Sony or Amazon you can get it for about 350-380 ish

This is a little lengthy, but I like a good story, so I just assume everyone else does, too. This…read moreis a repost of a Google review I did last summer. I spent not-quite-2-hours at the AT&T store in Olympia. My phone had gone into a loop of rapid fire error messages-- all because I hadn't done regular Google Play updates. Apparently. I'll own that. Anyway, I usually go up to the Capital Mall store, because they FIX things. When I go to the AT&T store here in Centralia, they instantly want me to upgrade to a new phone, without trying to fix it. I walked into the Mall store, and the woman who greeted me looked at my phone and said, "Looks like you need a new phone." What. The. What. Groundhog Day. "Nope," I say, "David and Gus have fixed it for me before, so I want to try to fix it first." I assess she's not capable, by demeanor nor skill, because she's very abrupt and impatient, and my eyes are darting around, as if I'm looking for a way out of the Hunger Games, but I'm actually looking around for someone else who might care a little more than not at all. Another employee, Ralph, stops by our table to see what's happening. He digs in, and patiently works on my phone (and shortly into it, the sales manager woman goes off to be not busy at another table). He tries every trick he knows. He has a big bag of tricks. Impressively big bag of tricks. Did I say he PATIENTLY worked on it? After well over an hour, we decide to reset my phone, even at the risk of losing everything, although I was reasonably certain I'd backed things up in Google. He reset it, and sure enough, everything uploaded to my phone, except for some voicemails and a few pics. Admittedly, I'm a horrible cell phone owner. I don't feed and care for it like I'm supposed to do, or even speak its tech language...in fact, if it were a pony, it would've died long ago. But I really appreciate people who are great at their job skills, who give superior customer service, and who make you feel like they were happy to help you. So, here's a big shout out to Ralph Rivera at the Capital Mall AT&T store. Thank you for treating me like a valued customer, and for fixing my phone. You're a Rockstar. And PS: Thank you for your service to our country.

We walked in to buy a charging cord. There was only one store clerk, and he said he would be right…read morewith us. He was helping someone buy a phone. We waited for about 20 minutes. They were talking and looking at us. I felt uncomfortable and almost walked out. He came over and found the cord. My husband gave him our debit card and he ran it, asking if we wanted the receipt emailed. We said yes, he fiddled with the handheld, finally said he sent it. He never asked our name or looked up our account. 2 days later, we were charged double and no receipt was sent. We tried to call, but they won't pick up the phone. I had our bank reverse the charge.

My PS3 console had worn out, and I went to GameStop to buy a replacement. I know these are not…read moreavailable new, but I figured buying one from a national retailer would mean that the store had checked it over or even refurbished it. Nothing I was told during the purchase disabused me of that notion. But when the console died on me less than three months later, the people at he same store told me that it was well past the SEVEN DAY trial period and since I had not bought a warranty, there was nothing they could or would do for me. I questioned them and found out that the console had probably been a trade-in and they had seen it work when they fired it up and figured that was good enough to sell it for $160 to a chump like me. Should I have questioned them more before I bought? Sure. Should I have been less trusting? Absolutely. Will I do business with GameStop in the future? Not just no, but HELL NO!

Just bought a new ps5 and was given the wrong one and box was damaged so the worker checked the…read morewhite box it comes in an wasn't re sealed by them brought it in the next day to exchange for the disc drive one and would not replace guy gave it 1 min tops for the employee to get back and tells me I'm SOL, I would take my business else where if I were anyone else

Batteries Plus is a chain of stores that sells car batteries, light systems, bulbs, and other…read moresimilar items. [Price Range] -- $20+ [Services] -- they can replicate car keys and key fobs, install batteries in your car, repair phones, and a bunch more. [Location]-- located very close to the super busy Tacoma Mall area. The parking area is very small-- only having 4 or 5 spots, so it can be a pain to get out when the area is busy. Other than that, the store is clean and there aren't any people loitering there. [Experience]-- the employees were pleasant to interact with. I needed a car key replaced and initially the associate wasn't sure their machine could replicate my car key due to how worn it was, so she refunded the programming fee and had me find someone to manually cut it. Fortunately, Home Depot's (they can also replicate most car keys even if they have transponders) machine replicated the key perfectly, so I came back to this location and she was able to use their software to program the key to my car. Overall, I paid $122 for them to do so. It's entirely possible to do this yourself if you order a kit or have two car keys, but considering I needed it done ASAP I am very grateful for this service and I don't think the price is that bad.

Got new Duracell auto battery installed in my Lexus in 15 minutes, no appointment or waiting! You…read morecannot get faster service anywhere else. The website had a double discount sale and they install it for free. You get a top quality battery for a good price and immediate install, just what anyone needs.

Fantastic service. Thanks to Taylor M. After two weeks of failed service at a nearby Verizon…read morecorporate store, at the mall, we tried TCC Verizon and Taylor had it fixed, transferred, and on our way within an hour or so. wow! Highly recommend!!

I have come to the Cooper Point location 3 times . EACH TIME I have gotten great service…read more Yesterday I went in 1 man was servicing everyone. He let me know it would be a wait. Other customers came and he was honest and encouraged them to be comfortable or go and come back within an hour. He got me a great deal. He shouldn't have been in there alone. But service didn't suffer. Please keep him there in that store so I don't have to hunt him down at another store. Cause, I will!!!! Tell him this was from the old lady with a grandma phone. Lol