I came in for a screen repair and was quoted $49 before any work began. I confirmed the price. Work…read morestarted. After waiting an hour and a half, I was told the price had changed to $89. No call during the wait, no warning, no authorization from me. They had installed a higher quality screen -- described as a technician error. I explicitly could not afford this. That is why I agreed to the $49 option in the first place. I did not request an upgrade. I did not authorize a price change. When I declined, I was asked to either wait longer while they reinstalled the original screen or return the next day. I had already waited 90 minutes and had neither the time nor the money for options I never agreed to. The final amount charged was $22. If this was genuinely an accident, the resolution would have been immediate and the original $49 honored without negotiation. Confirm your price in writing before leaving your device here.

Woooaahh, WATCH OUT NOW.!!…read more NOW I Came here to get my iPhone fixed up this guy was very courtious and professional to me..I thanked him as I couldnt do the simple restore on my iPhone 12 Pro. And I told him I have a Samsung S9+ Edge at home that may need a new screen I actually bought one on ebay that I showed him, he said its non original and he will put decent one in for 115$. Ok so I went home and came back about 1-2 weeks later with the phone.. Now watch this..HE is in the back, sends him 10yr old son to help me.. And i told him your dad initially helped me with this, I'm not sure if you will know what to do.. The kid did a good job helping me and I was thinking about giving the phone to swap out the screen but had a necessary question if the present screen can be fixed from the go as it had a small tiny crack in it.. Keep in mind while that was happening a customer walked in and the dad immediately came to assist him completely ignoring my set of questions that his son was struggling with as he didn't help me originally.. Now when I started asking my last question to his son if the screens can just be fixed on my s9 +.. The Dad looked over at me very ANGRILY AND SAID ; " HEY WHAT DO YOU NEED. ?!!??". I Was kind of embarrassed at the tone I was spoken in and in front of his young son wanted to be a bigger person and simply said.. Hey yeah I told your son he wasn't the one originally helping me and that's Fine..I will just go and maybe buy a s22 Ultra as it would be only 100$ more than my repair... I picked up my things and left..sincerely thanked the young kid who was just looking in confusion wondering if he could've helped more.. I feel SAD for the father as he completely acted IGNORANT and set wrong example for his son..yeah I will warn you before you give this guy any business to look at his conduct towards customers. No sincerity or professional mannerism.. I am looking for another Cell phone wireless store for my needs..

I was looking for a location in the South Bay that could provide data recovery. I had an external…read morehard drive that wouldn't mount. So, I had numerous files on this drive that I wanted to recover. I bought a new drive to hold the files and took both the old drive and the new drive to Westcoast. I explained what I wanted and they provided a rough estimate of the cost that depended on how damaged the old drive was. They would look at the drive to see what the issue was and call me within 3 days. I got the call and luckily the old drive was still accessible so they would be able to transfer the files to the new drive. The cost was less that I expected. I had checked several businesses in the Los Angeles/Orange area and there services were a couple of hundred dollars more for basic data recovery. The new drive has the files and I am glad I found Westcoast. They also repair computers and mobile phones.

Good quality work got my iPhones fixed here , got my Xbox hdmi port repaired here also for…read morereasonable price . Also cleaned the entire system

Andres, AK, Harshit are THE BEST! Oh MY Gawd, I was so stressed and they fixed my phone within 30…read moreminutes! Saved me $500!!!!!!! Excellent customer service too! Clean office and very accommodating! I worked while I waited

They were fabulous and fast! They repaired both my sons and daughters phone. Worth every penny for…read morethe new battery!

Adan did an amazing job , five stars . My phone looks brand new, so beautiful . Great price, took…read moreme in so quickly and fixed my phone in less than an hour for front and back screen. I got my phone fixed today so I will update overtime, but I really just did this so I could upgrade my phone and trade in. My whole back of the phone was so messed up and so was the front screen and the LED light. Amazing customer service, such good prices. Very nice man. I highly recommend. Also very cozy couches to wait in while getting the phone fixed. Also got a great phone case for very low cost. Thank you again Adan!

My iPhone 15 Pro charging port was damaged and Apple quoted me $680 to fix it! They will not change…read morejust the port, Apple will only change the entire "rear system" of your phone. If I had Apple Care, it would've been a $99 deductible. I paid less than that deductible cost alone for Empire to replace my charging port! 10/10, I would absolutely recommend coming here for this, and the charging port isn't something Apple looks at when you trade in a phone. I decided while I was there to get a new battery as well since mine was two years old and only charging to 79% of the original capacity. Cheaper than Apple AND the phone recognizes it as a genuine Apple battery. The technician was friendly, answered all my questions, and finished in less time than quoted. The business was also speedy to reply to my quote request.

Review for Mobile Express Repair - Hawthorne, CA…read more If you're in the South Bay and need fast, reliable phone service, Mobile Express Repair is the go-to spot. Located at 14013 S. Inglewood Ave in Hawthorne, this shop delivers top-notch repairs and great deals on phones--without the hassle or inflated prices. Expert Repairs, Done Right I came in with a shattered screen and a battery that barely held a charge. The team at Mobile Express Repair diagnosed the problem quickly, gave me a fair quote, and had my phone looking and working like new in no time. Buy, Sell, Trade--They Do It All Whether you're upgrading or just need a dependable phone, their selection of pre-owned devices is solid--clean, tested, and priced right. I traded in my old phone and walked out with a newer model and some cash back. No pressure, no gimmicks--just honest business. Customer Service That Stands Out The staff here is friendly, knowledgeable, and genuinely helpful. They take the time to explain your options and never try to upsell you. Whether you're tech-savvy or just need a working phone, they make the process easy and stress-free. Why Mobile Express Repair Deserves Your Business * Fast, professional repairs with warranty * Fair prices for buying and selling phones * Transparent, respectful customer service * Convenient location in Hawthorne * Clean, organized shop with a welcoming vibe If your phone's giving you trouble or you're ready for an upgrade, skip the big chains and head to Mobile Express Repair. They'll treat you right and get you back up and running

First of all they are open early which is great! Second, Sergio took a look at my phone and quickly…read morefigured out the issue and had my phone up and and running in less than five minutes. He could have easily upselled me on a major repair and in fact did the opposite, he didn't even charge me. Outstanding customer service!

I had a cracked Google Pixel 6 screen. They pre-ordered the part and when I came in, it was done in…read more2 hours. The phone now looks new. Great price too. Thanks!

This is a great place. I brought my Samsung S23 Ultra in for a busted glass over my cameras. It…read moretook a few days for the part to come in, but once it did they were able to make the repair in a few minutes. Fast friendly service, reasonably priced, and nice people.

If I can give them six stars I would, hands down the best place to go if you have any issues with…read moreyour phone Mahmoud and Mohammed were beyond helpful and kind to me with helping me with my phone. Overall Fantastic experience would totally recommend!

The "BEST", fixed my grandson's iPad twice and just fixed my watch. Best service ... If you want…read moreit fixed properly, take it here!

this have great staff and great customer service! also does a awesome job on repairs i'll highly…read morerecommend this place 10/10

Absolutely recomended this place. The two gentlemen at the counter were both very professional and…read morerespectful. They replaced both sides of my phone due to severe damage. They said that it would take about an hour and exactly an hour later it looked like new. I will be recommending them to whom ever I know that needs repair at a fair price. Thanks guys, you were awesome.