Called a few places and this business had the best price, but all are quite comparable. The best…read morepart was that Tor arrived in like less than 5 minutes because he happened to be down the street. My phone screen was fixed in probably 10 mins. He also pointed out some things wrong with my previous screen replacement. He was really quick and seemed like a good, interesting guy to chat with. Thanks Tor! I'll definitely recommend you to others and come back next time I need something! This was the most convenient phone repair service experience I've ever had!

Idiot owner, called me 5 times to clarify same thing, bad communication and terribly high prices…read more Do not recommend! Went with another service for $30 less and 0 BS (mobile fix). Check attached for response to Yelp review Edit: reply is full of lies and damage control. Confirmed once to make sure battery was OEM (check screenshots for full conversation) and was polite over the phone until owner started verbally harassing me. Hung up after realizing they weren't going to do the service after scheduling an appointment for today at 12 (which they backed out on for no reason.) confirmed I didn't care if battery was OEM or not, and was just curious. More information: I only confirmed with this business that it was a battery replacement because they initially had forgotten the service I had requested (battery replacement, and they texted me asking if I wanted a "screen replacement", lol...). Also the people I talked to on the phone had initially quoted me for 115 pre-tax for the replacement, but when I spoke to them yesterday, owner tried to pull a fast one and quoted me for 125 (hence my confirming the price as well). After refusing to pay this price he went back to his initially quoted 115. Not a big deal, but it's funny that they tried changing an agreed upon price last second, lol. Scummy business practice honestly, and their replies and comments speak for themselves. Just shady people trying to scam customers. Save your time and money and pick another business! happy holidays!

i had my doubts whether this place could fix my water damaged google pixel. i took my phone into…read morethe ocean one too many times (whoops!) and the glue loosened and water got inside. the phone was cooked. i really just wanted my photos off of it. i called and shared my sad story but the guy in charge sounded pretty confident that he could fix it. shortly after dropping the phone off, i got a notification that the phone was ready and i want to pick it up. he was able to back up the phone and allllll the photos onto another phone (that i had brought in)!! the photos were also backed up into my google photos album automatically. i was blown away at the service and the competitive pricing that they gave me. 10/10 recommend!!! would def return for any cell repairs!!

Purchased a pixel phone for 300 cash for a girlfriend who needed a phone and it is black listed and…read morestolen there is nothing I can do with it on any carrier every time for last week I've gone during business hours they have not been open....I have repeatedly called left messages texted them attempted to go to there website which is down again for any response nothing from these guys I'm going to have to say I was not impressed by this nor do I believe I will get my money back. I have had a screen repair by these guys it was good but that is only positive I can say about this store that makes it own hours not sure what is up with them.

Lew is amazing and the only person I'll be going to when my phone breaks - I'm sure it won't be the…read morelast time. I made a same day appointment and he fixed my phone within 20-25 mins. I was unlucky because it's rare to get a defective screen, but I did. The screen kept freezing up and I texted Lew - he was so responsive and tried to help me trouble shoot. When nothing was working he made another appt with me and fixed it for me super fast and he noticed my iPhone case was a bit broken on the corner and also gave me a new case since I had to make 2 trips. My phone is working perfectly now - thank you Lew for being so professional, quick, responsive and the best to work with!

Awesome experience - honest and reliable. And super nice as well…read more Highly recommended

I came in with my old iPhone. They told me it would take 2 hours to complete. I came back in 2…read morehours and they gave me back my phone with a nice & perfect new screen. Thank you!

These guys were great! They were able to fix my phone and did a great job…read more Wooooooooooo

BayCell is impressive for so many reasons:…read more * considerate communication * amazing prices * immediate turnaround for fixing my vintage iPad in less than 24 hours * their pick-up and delivery system Whilst I had various options through using Yelp, I decided to look into all of my choices.... and I am so happy that I chose BayCell because they truly provided EVERYTHING I needed. I did not think my vintage iPad with the broken charging port could be fixed so quickly, and BayCell blew my mind with how well their service is in all of the aspects. I highly recommend BayCell and my only wish is that I could have tipped them more $$$ for being so amazing at their job. They deserve it!

My son's Nintendo Switch stopped working unexpectedly, so I reached out for help. They responded…read morealmost immediately, came to my workplace to pick it up and run diagnostics, and kept me informed throughout the process. When they determined it needed further examination, they took it with them, completed the repair quickly, and even delivered it back to my office. Outstanding service from start to finish! I highly recommend them!

So glad I went here. Shopped around and this is the only place I found that has consistent high…read moreratings AND was cheaper than most places. Fixed my iPhone's cracked back screen in under an hour and even gave me a discounted price. The back looks good as new. Highly recommended!

I reached out through yelp and was quoted $120 cash for a screen replacement. Which was much lower…read morethan other places I've reached out to. The only thing is there is no product guarantee. This is explained prior to receiving/paying for service. But the reviews and past customer happiest led me to come here. I was also told I would be given the opportunity to test the screen before paying to ensure I was satisfied. Located in Westlake, once you get to the front door of the building it's a short easy walk up upstairs and it's the first office on the right. I signed in, he told me a few housekeeping things to be mindful of after the phone gets repaired. I dropped off the phone and it took no longer than 15 minutes. The screen worked great! Very responsive and felt like a brand new phone. I tested it and happily paid. I would not hesitate recommending people to come here for iPhone repairs. Easy consultation, fast service and good communication.

These guys are the best! They have gone over and beyond to help me over the years…read more After quite a negative experience with a major cell phone carrier I found Platinum Wireless and I'm regretful I didn't try them earlier. On one of my lines I'm now paying for a month what I was paying for a year.

Amazing employees great work and really fair thank you guys for the help. Come check them outread more

Overall, I appreciate this business because of their professionalism, communication and organized…read morestorefront. I came in because my camera lens was broken. It turned out to be a more complex issue because it affected the focus on my camera. They handled my requests accordingly! They also fixed audio issues that I had on my phone. Overall, good experience and I would go back.

A pleasing and welcoming shop with a variety of cool products on display and sweet owners. I…read morebrought in my broken Macbook to sell to them and they did an eval within a day to give me a quote which I took them up on. They were honest and communicative. Much of the stuff they have is quite innovative and handy, there was a phone stand that doubled up as a magnetic wallet, and a nice compact magnetic charger too (priced reasonably). Some healthy and much needed competition to the apple store across the street :)