Nurses and doctors were great, especially Sergio.. he made sure my questions were answered and my…read morelunch was delivered and found out if I could leave . The ER staff was wonderful too. But I wonder how thorough all hospitals clean the rooms and restrooms.. the ER room was out of toilet paper. The restroom in my room had dried blood stains on the floor and restroom.. Ugh.. I had my husband bring me a can of Lysol. Some of the techs wore gloves and some didn't. You'd think hospitals would be more precautious and thoroughly clean and spray disinfectant in the entire room when someone is dismissed ... especially in this day and age we're in? with so many viruses all around. The kitchen forgot to bring breakfast one day and lunch another day. I didn't get any supplies like Kleenex, toothbrush/toothpaste.. I had to ask for them. My husband had to go get me iced water. I know it's not a hotel but since you're there to feel better the least they can do is make it as clean as possible so you don't risk catching something else.

Not a great experience. I had a fainting spell and was rushed to this hospital. I could not walk…read morefrom being dizzy and was vomiting. The nurse that goes by TT had no bed side manner. She repeatedly asked if I could walk to the restroom on my own so she didn't have to get a wheelchair, showed me where the trash bags were across the room because I had dropped the one that was on my bed and I couldn't get up to get another one, and when I got back in bed, did nothing to help me cover myself up even though I could hardly move and had many tubes connected to me. I have never been treated this way. It was a horrible, demeaning experience.

My boyfriend's mother is currently here for a procedure, and so far everything is reassuring. The…read morefacility itself is very clean, modern, and easy to navigate.

My mom was having terrible back pain so we went here for ER visit #3 in just one week. We had gone…read moreto a neighborhood Baptist the first two times so I wanted to try this hospital instead. Neighborhood Baptist seems to employ once retired doctors which has been fine the previous visits my mom had but this time we needed a different approach to her issue so I'm glad we went here. This ER is staffed with either medical school doctors or doctors fresh from graduation. We were helped by a very nice doctor named Dr. Smith who ordered a new CT scan. The previous scan could not on point the exact reason for the lower back pain. This time, when the Hospital radiologists reviewed the scan, they saw she had T1 and T2 compression fractures on her spine which gave the direct cause of her pain. They prescribed muscle relaxers and Lidocaine patches. It helped bridge my mom's move to hospice much better than the previous visits. She ended up needing a stronger pain intervention but I'm so grateful they gave us the diagnosis that explained the pain. Methodist Hospital offers free valet in the weekdays which I suggest you use because the parking lot was packed and finding a spot would have been an extra stress I did not need at the time.

Had a great experience, nurses and doctors were very caring, helpful both times I have been a…read morepatient in the past year.

15 Dec 2025 We went…read moreto the ER to get the husband checked out. The nurse initials AMR and Dr. Mahler were topnotch. The nurse came to me when I could go into the room. She explained what had been done so far and next steps. The doctor came in and reiterated what the nurse had stated. He returned to the room to monitor progress and provide updates about X-rays and lab work several times during the 3 hours we were there. We were fortunate the ER was not really busy when we arrived about 3:30pm. It helped that the husband is a former ER nurse and could speak the lingo with the staff. Go there if needed.

Last week my grandson was rushed to University womens and childrens Hospital by ambulance. He…read morestopped breathing after choking on a grape. The doctors and nurses went above and beyond to try and save my grandson. He was moved to the 10th floor icu and they gave him the best care possible. They showed so much compassion and love not only for my grandson but for my daughter and son-in-law as well. Unfortunately my grandson didn't make it but it wasn't because of lack of effort on their part. I want to commend the doctors and nurses in the emergency room and especially the entire staff on the 10th floor. As grandparents we appreciate everything from the bottom of our hearts.

Last night I had to come back due to my previous visit five days ago because my symptoms had came…read moreback and I was very understanding. I was there since 8 o'clock in the afternoon and I didn't leave till about two. The reason I'm giving this one star is because I didn't feel like I was getting listened to yesterday. The doctors were very rude. I believe the Doctor Who checked me yesterday again was Miss Parker and she was very dismissive and I understand that y'all were shortstaffed, but at the end of the day I feel like it's the doctor's job to make the patient feel safe and secured and besides being dismissive, I don't know what this position is called, but the lady Evelyn, who was taking the patients to their rooms back-and-forth and giving discharge papers was extremely rude and I hope if I ever come back that I don't have to talk to her since the hospital was shortstaffed last night and I couldn't talk to Miss Parker again about more questions. I thought that I was comfortable talking to Miss Evelyn, but she kept repeating herself and getting louder, dismissing my questions as well and when giving me my discharge papers, she told me that y'all would never say no to a visit with me because I don't have insurance but to stop coming back to the hospital because the things that I'm trying to get looked at as far as my personal problems are not for the hospital ! And don't get me wrong. I was very patient the whole entire time very understanding that y'all were shortstaffed, but at the end of the day like I said, I don't understand why she was getting repeated on purpose, nodding her head and having very rude body language, I wish I got the students name who had asked me questions before anybody came in my room, but he had glasses and he was a student doctor. If I'm not mistaken, he was the only one who made me feel like I was being listened to yesterday as a patient. He actually answered more of my questions and the five minutes that he was in the room with us, me and my boyfriend. He was very understanding. He did super good and honestly asked the most questions that I've ever been asked, unfortunately I won't be coming back due to this situation but again I just felt like the whole situation wasn't called for. Who says don't come back when the only reason I came back was because the doctors who saw me in my room last time told me to come back if my symptoms came again?

i have to say this hospital was beyond exceptional and the RN Melissa and Whitney were exceptional…read morein taking care of me. i would praise this hospital til the end I was astounded by the compassion and care they show their patients

I was directed to go to the nearest emergency room on February 27, 2026 due to chest pain and…read morevomiting blood. Upon arrival, I waited in the lobby for more than two hours before being triaged. During that time, I vomited blood four times. I informed registration staff each time my symptoms worsened. While they acknowledged me, no one alerted a nurse or physician. The only communication I received during this extended wait occurred when I personally approached the registration desk. Nurses and clinical staff did not proactively provide updates, check on my condition, or offer reassurance. No one communicated directly with me about delays, next steps, or the severity of my symptoms until one nurse later addressed me in a dismissive manner that felt as though my concerns were being minimized rather than evaluated. While waiting, another patient loudly discussed on speaker phone that doctors believed he might have pneumonia or COVID. He was not asked to wear a mask or take any precautions. He also played a video with explicit sexual content and profanity in the waiting room. The environment felt chaotic and unsafe. Because the waiting room was full and I was feeling increasingly anxious and physically ill, I briefly stepped outside the sliding glass doors for space. A nurse who had performed my EKG and lab work told me I was not permitted to sit there, despite the lack of available seating inside. She indicated she would draw additional blood in the waiting area, which did not seem appropriate given the proximity to other patients. When I requested that my IV be removed, I was taken into a side room. The nurse appeared distracted, singing aloud while working. She then reprimanded me for placing an item in the wrong trash container and announced to the triage nurse that I was leaving. Several patients later told me they could clearly hear staff discussing me as I exited, including a comment from a nurse stating she "hated patients like me." As I left the facility, I vomited blood again outside the ER entrance. No staff member checked on my condition. My experience was marked by prolonged delays during a potentially serious medical situation, lack of communication, limited infection control measures, and unprofessional conduct. I sought emergency care hoping to feel safe, heard, and appropriately treated. Unfortunately, that was not my experience.

My care was excellent ! Went to ER with a dislocated shoulder. The…read moreER doctor was very nice, caring and professional. My shoulder was repaired in the ER promptly. Spent 1 day on orthopedics floor and again the staff was so professional and knowledgeable. Am home with no pain and no complications So very pleased

Very poor care, especially since I spent 5 days in ICU. I had 2 nurses during my stay that seemed…read moreto have real nursing experience. I have throat cancer, and needed a trac to breathe. I had a couple blown veins from iv ports not being installed properly, a night nurse that could only read a monitor and couldn't access I was choking. She pushed morphine in with a quick motion which caused me to feel like my chest would explode. Then asked if she should have pushed it slower. too many other things to list here. Case manager not completing orders or answering messages and having to wait a week after leaving the hospital for needed medical supplies. Please, avoid this place at all cost!!!

I went to the hospital they charged me $500 copay which it shows on the card as a copay ($300)…read more They r taking there sweet time giving my money Back. Please don't go to this hospital. U wait all day to see a doctor to give me the wrong diagnosis and they r a ripoff

Everyone we encountered was friendly. The nurses and staff were kind. Only complaint was the wait…read moretime.

Used their OB clinic while pregnant, gave birth there and also use it for the ER when my son is…read moresick. The OB clinic is okay, but there are several providers and you don't always see the same doctor/ midwife. There were times some employees were a little condescending, but overall I had a good experience during pregnancy. They scheduled an induction and gave me a different date than they gave the hospital so I got a call that I "no showed" until I told them my midwife told me Tuesday, not Monday. The doctor that told me he would be delivering for me wasn't even there and a midwife I had never met ended up delivering. My son was in the NICU - the staff were kind and helpful. My nurses on the post-partum floor were incredible and very attentive. The OB clinic had some issues with my post-partum care and I had to call several times to get what I needed. First they lost the paperwork so I completed it again then they forgot to send the paperwork. What should have taken a week or two took over two months. The ER is quick and has saved my son's life more than once. Our last visit was on Sunday when he began having seizures and staff was quick to get him into the trauma bay and stabilized. I did have to finally yell out "who do I need to talk to about (medicine)?" because I was telling them what he needed per another doctor, but nobody seemed to be listening. I get they were in crisis mode trying to save his life, but the meds I was referring to were life saving in addition to the other meds they were giving. Finally someone took charge and told me to tell her the started directing others on what to do. Things were smooth after that. Overall we love this Christus location and wouldn't go anywhere else for emergent care.

Came to visit a family member. They have a very nice hospital and the nurses are great…read more The hospital beds are nice and big.

This is not a review of the quality of care... that is excellent!…read more The facility itself is so weird! The front entrance is: -the main entrance -the emergency entrance -valet parking -patient drop off and pick up It is crazy! All the front parking is reserved for valet! And it is this way 24 hours a day! Great nurses, good coffee shop, terrible parking! My advice- avoid all that and go straight to the garage!

Nurse Abby implied that my mom was going to have seizures and DIE and made her feel uncomfortable…read more I understand that being a nurse / doctor has to be one of the most stressful jobs, but if you cannot handle it, why do the job in the first place? How would you like it if someone treated your family member like that? Hospital did really well, but this nurse needs to be FIRED. Abby has black curly hair, 5'8, 200 lbs. if you get this nurse RUN. She's was in the D-Unit.

Simone is amazing! She is so sweet and does an incredible job finding your veins -- even when they…read moreroll. I was super impressed by that. She also takes the time to pray with you, and she truly has a beautiful, heartfelt prayer. I'm so thankful for her care.

1 Star This was one…read moreof the most upsetting hospital experiences we have ever had. My significant other was transferred here for gallbladder surgery, and from the moment we arrived, the stay was filled with safety concerns, poor communication, and lack of compassion. We found another patient's urine sample left in his care area, used medical supplies near the bed, and immediately questioned whether the room had even been cleaned. The worst part came after surgery when he was left alone in severe 10/10 pain for about 40 minutes despite calling for help multiple times. No nurse came until I physically went looking for her and demanded help. (Jamila) 3rd Floor Discharge was just as bad. The nurse openly admitted she had not even read his discharge orders, gave no verbal instructions about medications or home care, and rushed him out only hours after surgery. He ended up having to walk downstairs because they used the wheelchair for our belongings. (Mary) 3rd Floor A few staff members were kind and compassionate, and I truly appreciate them, but overall this experience felt unsafe, neglectful, and deeply disappointing. No patient should need a family member present just to make sure basic care happens.