If your posted hours online and in-person are "12pm-9pm" on Thursdays, the store should be open at…read more12:10pm. Am I missing something? Don't waste your customers' time.

Our 13yo just started guitar lessons, and so far so good. We are very happy with her teacher who is…read morevery personable. He balances teaching/practicing the basics with our daughter's interest in playing contemporary songs. As a result, she loves to practice and is eager to learn more. The staff is friendly. Registration and picking a day/time for lessons were super easy. The location is also very convenient. Give Progressive Music Center a try. We're glad we did.

I'd been stopping in to MSM for years and was just waiting to find the right amp when one day I…read morestop in and there is this fantastic little Acoustic amp w inputs for guitar and mic. Great price. While I'm testing the amp I look up and see an Explorer w upgraded EMG pickups. John let me try it and wow...it's a growler and loud. No case for it but John made up for it w a few extras. Thanks, John!

We were looking for a guitar for my 7 year old grandson. We were thinking of getting a half size…read moreguitar. I called & they told me they had one & that it was used & also gave me the price. We went down to look at it. After seeing him with the guitar, my son (who plays guitar well) thought the guitar might be a little too small. We asked what the guy helping us thought. He honestly told us he thought a three quarter guitar would be a better choice. He did not have any but sent us to a nearby shop he said might have one. That is great customer service.

Ted Gasper is a class act, and he is who I reach out to when I need professional audio gear. He is…read moresuper-responsive, polite, fair, and thorough in his follow-ups. He comes highly recommended to do business with. Sound Pure is a wonderful company!

Sound Pure would benefit more experienced staff…read more Unfortunately I never felt comfortable with them.

I had great customer service! Zaria helped me find what I needed in a quick and efficient manner…read moreand I appreciate her for what she did!

look how cool my boyfriend looks trying out the guitar he bought! everyone was so nice and we had…read moresome good conversations with other customers. will definitely be back

I haven't been in every "guitar shop" in Raleigh. I would…read morevisit other shops but I don't have a reason for it. I met Harry Tueting the year he opened Harry's Guitars on Glenwood Avenue near downtown Raleigh. I bought strings and played new guitars I could not buy- no steady job. Still I had a clunker to bang on. I took lessons from Steve Howell in the early years. I met Terry Dineen when he began some years later. He was just a kid but he knew a lot more about guitars than I did. I'd played since I was 12, on cheap guitars, but I played. Thanks to the things I learned through visiting this business, I've developed into a modestly decent player. I've met musicians of every skill level in a place where I feel welcome. I've listened to people crank the amps and play for HOURS. No one ever objected. I know and understand the value of a good guitar. I've bought -and returned- guitars from Harry's. Nobody complained. I read the bad reviews given herein and I am STUNNED. Perhaps the reviewers are (1) upset because they did something out of ignorance and can't get over it or (2) have an ax to grind because they weren't regarded as royalty or (3) are simply mean spirited. I cannot in any way associate anyone I know, or have known, at Harry's Guitars with the ugliness I read in those "reviews". Not under Harry's watch. Not under Scott and Mike's watch. Not in the real world.

Easily the nicest guitar store in NC. Mike and his crew are all top notch. I recently purchased 2…read moreguitars (both were left handed and ordered directly from Martin) and I have seldom received such great customer service. My primary contact was Mike but everyone associated with the store is exemplary. The guitars are some of the nicest made but the staff at Harry's are top notch as well. A very pleasant buying experience. Thank you Mike!

Waiting line for an hour and the Manager left an Assistant left after the Assistant to the later…read morecrowd it will be 45 minutes wait to recoup the food selection. Some customers was asking for refunds and cooked food for customers was at front register that's why some customer was upset about the food stacking and asking for a refund. The grade level for the restaurant could not be 99% and less staff members could not keep up with the crowd volume

Finally checked out this cool musical playground for children. It's so cute inside. The majority of…read morethe toys inside are related to music. The have a musical slide, huge drums, a bouncy house and more. They also offer music classes throughout the week. You can have private lessons or group lessons. Open play was only $17 for both of my girls. Everything was cleaned, organized and safe!

Amazing!!! This was our first time here but it was the best indoor play place (not counting…read moremuseums) that I've been to in NC! I've definitely been to a few that I thought were overpriced for what you get. I highly recommend this place. It's super affordable ($10 per child to start and cheaper when you are paying for more than one kid, better value overall to get a monthly membership which I believe starts at $34 a month). It pays for itself if you just come here 3x a month or more. They've also got little snacks for sale up at the front desk and you can purchase socks for $1 (they've got music notes on them haha). We arrived early around 9:20am when the inflatable bounce houses were still getting filled but the doors were open and the person at the front desk said it was unexpectedly busy this morning! The place gets pretty busy but emptied out around 11:30 when I assume most people left to go get lunch/put kids down for nap time. Tons of cute little snack tables and chairs for the smaller kiddos and bigger ones for waiting parents/grandparents/caretakers etc. Lots of sanitizer on every counter. They also had Kleenex boxes out (they know their audience) and Clorox wipes at the front desk. There's 2 big bounce houses (a blue one and a red one). The red one is more for jumping and running around in circles and the blue one has a rainbow "floor" interior that is super fun to run across. There are also 2 karaoke rooms with an expansive music selection, colorful overhead lights, and microphones which you ask for from the front desk. They've got the giant piano on the floor like the one from the movie 'Big'. They've got music classes which I believe take place in the back near the restrooms. Love the giant guitar slide and it makes guitar sounds when you slide down. I went down the slide as well and it goes super quick!! I was definitely more scared going down than climbing up haha. Oh and they provide a shelf of croc sandals to wear if you need to rescue your frightened child (I made use of them). I could really go on forever about how amazing this place is. Absolutely exceeded expectations. Incredible experience and place and definitely will be returning!!

I took my almost two year old here, with my younger babe in tow, for the first time today and they…read moreabsolutely loved it. The play area is open and spaced out with a nice variety of musical things to play with. Before coming, I really was curious if there'd be enough to keep the little one interested. Big or little, the kids will be interested! By musical things, think less handheld instruments and more installments for lack of a better word, such as the interactive world map where touching the musical note plays music of that geographic location. The percussion pots and pans and bells room was a big hit. My toddler wasn't ready for the big guitar slide, with climbing handholds and bars, but was able to enjoy everything else, including the small slide. I found it easy to carry my infant around and plop him on the floor from time to time with little worry. Some bigger kids run around but there are many side areas that are safer for the wee babes. There's music playing in the background and of course sounds coming from the many installments, and children shrieking. But overall, I didn't find the sound to be too loud or nauseating like it can be in some restaurants and such. There's plenty of space to enjoy snacks outside of the play area and clean bathrooms. The staff I checked in with were quite friendly. Oh and I really thought the price per child to be reasonable compared to most other indoor museums and play places. We will definitely be back!