Mr. Ball is a very qualified and competent piano tuner. He brought new life to our old Kawai grand…read morepiano. He arrived on a timely manner and took the time to do a great job. We will certainly call upon him again. The community is fortunate to have him available.

Charles was busy so Nathan Cook came out and tuned our piano. It was in horrible condition and he…read morehad to really work to get it back in tune. He did a great job! The piano sounds wonderful. Thanks

Honestly sad to write a negative review as I go out of my way to support small businesses, and…read moreespecially women owned, but Nicole really dropped the ball. There was a surcharge for her to travel from San Antonio to Austin, which I was willing to pay to give her my business. The piano tuning itself was fine, but I had 3 broken strings that she took to be replaced. The kicker is that it she took the strings in September and it was mid-February that she finally scheduled to install the strings. I was always the one to try to make contact. She was a no-show for that appointment and then just ghosted me. I repeatedly reached out several times a week via text and phone calls, with no response and finally recommending that she just mail me my strings. Excuses were finally made and it was late March when I was told the truth of the situation. According to Nicole, the strings were lost between the supplier and her home. So why had she scheduled that February appointment? Why did she agree to mail the strings? She offered nothing to compensate me for my lost strings and complained that she was out the money to the supplier. Meanwhile I have to hire someone else to replace those strings at undoubtedly a greater cost to me. Overall, it was an extremely frustrating situation and unprofessionally handled on her part.

My piano sounds great now! Nicole answered messages quickly, was available for an appointment right…read moreaway, she came exactly on time, and did a nice job. She plays the piano herself and also writes her own songs. I really enjoyed working with her.

Wonderful display of pianos, even electric ones. Some…read morebrands in addition to Steinway Staff very friendly and knowledgeable Located conveniently at a strip mall with plenty of parking There is a small concert room in back perfect for recitals

Thank you so much for all your help with finding the perfect piano for our family. Matt was so…read morewonderful from start to finish. We are excited to be part of the Steinway family and will create many memories with our new instrument. Thank you again and again!!!!

I highly recommend Piano Forte. I picked this company based on their knowledge of pianos, and the…read morefact they move only pianos. Its a father/son family owned business. They are very responsive, and professional. I was out of state for work, and they were able to help me coordinate the move with the person I purchased the piano from and my nanny to have it delivered. I was kept informed on the progress of the move, even though I was out of town. They gave me information about the piano, and were well versed on pianos. It was very fair priced I felt. I highly recommend their service.

Alberto and his team seamlessly moved our Wurlitzer Spinet from one house to another. They arrived…read moreon time, they protected the floors and were very careful with the piano, and the team was professional and efficient. I called on a Friday and had the piano at my house the next day, all at a reasonable rate! Highly recommend.

will use again. The technician was knowledgeable and charged reasonable fees with honest opinions.read more

It took 3 trips to bring this old piano back to life!! Mr. Hess was patient, knowledgable,…read morecourteous, honest and affordable. The piano required major overhaul, but it's playing almost as great as it did over 30 years ago! Highly recommended!

What an excellent service! knowledgeable person to provide honest information about my piano…read more Jim was punctual, thorough in tuning the piano, and was approachable when answering my questions about it. I intend to continue using them for our piano maintenance needs and highly recommend.

I've had 2 pianos tuned by Jim's Piano Service. Both times , a string broke and they did not have…read morethe replacement string with them. Seems odd to me. I would have thought that a piano tuner would have a replacement string in their vehicle. A piano string can't take up too much space in their vehicle. I called to schedule an appointment to have the string replaced. I was quoted $260 for a technician to come to my house to replace the string. I feel like the string breaking technique might have been a method this service used to book another appointment and get more money from the customer.

We contacted Danny for a broken piano leg. He went above and beyond to find us a matching leg and…read moremade adjustments so that it will fit. He has a ton of really cool pianos and showed us around his shop. He is very knowledgeable and a really easy person to work with! I would highly recommend contacting him for any piano needs.

From the owner: We are a family-owned and operated piano store with over 50 years of experience serving San Antonio…read moreand the surrounding areas with high-quality new and used pianos and reliable services. We specialize in piano sales, piano tuning, repairs, and restoration.

What a worthless experience. This guy was unable to get our piano in tune and after the second…read moreappointment I discovered many flat keys. Ron's response was to belittle me and tell me he left if exactly where he intended. He sure seems to think a lot of himself but apparently doesn't stand by his work or care about his reputation. He was arrogant and defensive instead of making sure his work lived up to his claimed high standards. Save your money and go with someone with the huge unfounded ego.

Ron is AMAZING!! I contacted him through Yelp, and he responded in a very timely manner. I have an…read moreold piano that's never been tuned in the time that I've had it (2ish years). He got to me in the timeframe provided and was very friendly. My dog was walking around while he was working and became best friends with Ron. While working on the piano, he noticed that I had some stuck keys and rusted strings. He communicated with me potential ideas, and we both worked through solutions. At the end of the tuning, he played some amazing music and even polished my piano! It was rather lacking in both the pitch and shine before, and he turned it back into the beauty that it's supposed to be. Thank you so much, Ron, for your help! Can't wait to see you at the next tuning.