I can't begin to explain how great Carlos is at repairing pianos. My 50-year old Steinway was in terrible shape after years of neglect, tens of moves, scratches and chips all over it. We kept the lid open for decades living in the deserts of the US, and there was so much dust in the piano that you could measure the thickness with a ruler. Carlos was very courteous in explaining all of the work that need to be done to bring it back to proper function. His prices were very reasonable. The piano was thoroughly cleaned, all oxidation was removed, it had a new hammer set put in, it was restrung and refinished. The price was about a third of what other less reputable restoration companies would have charged based upon their quotes. We negotiated the scope that I wanted, and we agreed on a price. Since I ended up having more done than I had originally planned, I only had about a third of the money. Carlos was willing to work with me to agree on payment terms where I paid a large amount a couple of weeks later and then the balance upon delivery. We wrote up the contract which he and I followed meticulously. No surprises, just two guys doing the right thing for each other and keeping our word to each other. The piano is essentially in factory fresh condition, and I couldn't be happier. It sounds as good as it has in the past 30 years, and perhaps in its entire history. It definitely sounds better than a brand new Steinway. Thank you so much Carlos. Perfect. read more

We hired Carlos to move our Craigslist-purchased piano from McKinney to our home in North Dallas. He was so prompt for the pickup, he actually beat us there and was almost finished loading the piano by the time we arrived to the seller's home. He has a special trailer that is completely set up with straps and blankets to properly protect pianos as he moves them. Based upon his initial assessment of the piano during the delivery and our conversation as he was setting it up, we decided to hire Carlos for the piano's first tuning in about 10 years! The previous owner had maintained the exterior, but had not taken care of the mechanics of the vintage piano for many years. That first tuning is happening as I write this review...and I can report that Piano Restoration Center is going to be our 'go-to' resource for many years to come. I can hear the dramatic improvement in the acoustics and Carlos has taken the time to patiently demonstrate the equipment he uses for the tuning process. He showed me how far out of tune the piano was before he began, then demonstrated the level of improvement (not only recognizable to my ears, but verifiable on the equipment he uses to gauge the piano strings' vibrations) Carlos is extremely knowledgeable, friendly and professional in his demeanor. It is evident that he has many decades of working history with piano moving, tuning and restoration. We highly recommend him. read more

I have been working with Carlos for almost 7 years now. I brought a huge project to his shop in the beginning. It was an AB Chase upright that was built in 1878. That is 141 years old! It took nearly 2 years to complete the work necessary to bring the piano back to life. We took apart the entire piano and restored every part. What you need to know if you hire Carlos is that projects like this do take time. Especially with older pianos like mine. I thought a 2 year labor of love to add possibly another 300 years to the life of such a beautiful instrument was well worth it. Over the remaining time, Carlos and I have slowly worked on the tuning and minor issues related to the piano. What I have learned through Carlos and the piano itself is that owning a piano like this is a lifetime job and you need to treat it as such. Bringing pianos like this back to life are a joy. But they are also a lesson of patience and devotion. In the end I couldn't have picked a better guy to take this journey on. Carlos has been a mentor and a great resource of information all along the way. read more

We hired Carlos to move a 1930 Star Piano purchased from Craigslist. Carlos moved the piano from Ft. Worth to Rowlett. Carlos was a blessing to me based on his in depth knowledge of piano restoration and tuning. My vintage purchase would have been a huge let down without Carlos's knowledge and years of experience. Carlos went above and beyond to ensure the safety of the piano in my home for we have a set of twins that's 3 years old. In addition, he ensure that the piano was up to par so that my 7 year old son would be able to practice on the piano which was the reason why we purchased the piano. He also educated me on how to care and cleaning the piano. There's no doubt that I will use Carlos to properly maintain this piano and enlist his service in purchasing out next piano in the future. I will highly recommend Carlos to family and friends in need of moving a piano or restoring a piano. read more

Harmonize Your Legacy: Uncover the Hidden Symphony of Piano Restoration Done business with Carlos for many years, and always been very happy with the quality of his work year after year. I have grown to really appreciate his straight forward style of communication, he always gives you a straight answer and never hesitates to tell you exactly like it is. There is no other piano technician or restoration shop that I trust my piano with more than I trust Piano Restoration Center. I most recently had an antique baby grand in 2015 hat Carlos salvaged for me from my now ex-wife. I was in complete awe when the finished piano was delivered. Not only did it look great, it honestly looked like I paid for a complete restoration... most satisfying part was the way it sounds though. Best investment I could have made. read more

I have hired Carlos to rebuild my Steinway piano, after doing my research and talk to him, l realize that he is extremely professional and knowledgeable about piano. I haven't met nobody such confident about his work, fact not just word like other proclaimed their self as " A piano technician" He did more that I expected him to do, rebuilding the piano because for him quality is first and he never will deliver a dirty job l had a privilege to be a witness of his work in my Steinway piano . Which is the reason that l'm writing this review . If you really like professional job quality do not doubt to contact Carlos. read more

We contracted The Piano Restoration Center in January of 2018 to do a complete restoration of Baldwin, Model R Grand Piano. The owner, Carlos Farina told us that the restoration would take between 6 to 9 months. Mr. Farina picked up the piano and collected substantial amount of money as a down payment, as well as two additional payments. It has been 18 months now and we have not seen the piano or money. We are looking for others in the same situation to join us in seeking criminal prosecution. Please contact us at getmypiano@gmail.com. read more

My family and I have been doing business with Carlos for the last 20 years and couldn't be happier with his work. He is a true craftsman and a man of his word. I tefer all of my friends to Piano Restoration Center and they have nothing but great things to say about him as well. If you own a piano, regardless of it's condition you should consider calling Carlos for regular maintenance, tuning, restoration or even moving. You can count on Carlos and he has over 30 years of experience specializing in piano services. read more

Excellent !!! Communication was great. Every step of the process was clearly explained. Carlos is extremely knowledgeable piano professional . He also took great care in moving the piano, he's got all the necessary equipment to make the move very smooth and he is very gentle and caring to make sure the piano arrives safely. Our 8 year old daughter would be very happy to practice at home now on this beautiful addition to our house. Would love to do business again. Highly recommend, Victor Garland, TX read more

Carlos replaced the hammers and refinished my 1922 Bush & Gertz parlor grand, and i am very pleased with the way it has turned out. Carlos is a perfectionist and therefore takes the time to do quality work, caring for your piano as if it was his own. He also believes that satisfying his customer is the most important thing. He explains the process along the way and lets you know what needs to be done and any alternatives. I would recommend him for any type of piano work or moving services. read more

Carlos is awesome. I called him today for a move and he was available within a few hours. He is very professional and prompt, from point of contact to the end of actual delivery. He is very knowledgeable, answered all my questions and made me feel very comfortable with his ability to do the job. I would definitely choose this company for future business. His price is fair and I could not ask for anything more! read more

Mr. Carlos is a professional technician for evaluating, tuning, pitch raise and moving the piano for his clients. I like his way to carefully move the piano and even clean it. He is knowledgeable for piano brand, tuning the piano, etc. Also, I like his attitude for enjoying what he is doing such as tuning the piano. He did the best service for my piano tuning and moving. read more

Piano Restoration Center tuned my piano today. This was the second time it was tuned. The owner is very professional, honest and does not try to sell something you do not need. He offered to make some needed adjustments to my piano for no charge. His price was very competitive and an excellent job was done I would highly recommend Piano Restoration Center read more

One of the best experiences i have had from an individual on piano restoration. Honest is the day is long and knows pianos from top to bottom. I had a 1911 Baldwin restored and it turned out better than new. There are only a few experiences that i have had working in the business. I highly recommend Carlos. Bruce Johnston Plano, Texas read more

Carlos Farina has provided professional, courteous service on 2 pianos, including our parish sanctuary piano. It is very old, and Carlos' skillful craftsmanship has kept it in good working order without costing us too much. Call on Piano Restoration Center for all your piano service, repair, and maintenance needs. read more

I found Piano Restoration Center on Craigslist. I needed my newly purchased piano moved. Carlos was wonderful. He arrived promptly, handled the moving of my new Yamaha perfectly and charged a very fair price. I couldn't have been more pleased. read more

Great customer service and very knowledgeable. He helped me figure out what parts I needed to fix my grand piano without trying to charge me or sell me anything. Service like that is hard to find these days read more