I visited on Sunday 8/24/2025 with my dad who called in to see if they had a specific battery for…read moremy key fob and some glue. The gentleman who took my dads call took it upon himself to hold the items for us. We came in after having a horrible experience at AutoZone and started searching the aisles for what we needed when that same gentleman said come on over to the register I held it for you. We were is such relief !! I wish I could have got this mans name. He did have an emerald color ring on one hand and a green silicone ring on his other hand. We were immediately blown away with how professional, kind, and passionate he was!! You can tell he loves his job. He was also very knowledgeable in what we needed. Thank you so much for a quick, seamless, and wonderful visit but also for hiring talent like that young gentleman. I highly recommend this location.

The assistant manager was very helpful and I made an easy return on a electric vehicle batteryread more

So I used to just go around the corner to Autozone for any parts I needed for my car but my Dad…read morerecommended me to this place and at first I never knew it even existed but here they have all the parts you could ever possibly need for your car, literally anything from basic maintenance all the way to engine internals or drivetrain parts. I recently went to get a clutch kit and a few other parts for my car and found that the pressure plate was drilled a little off and wouldn't attach to my flywheel. So I went back to them and thankfully Alex gladly took the kit back and replaced it with a new one! Took that one back to the garage and it fit just like it was at home! And over this past month I've just been going crazy recommending this place to my other car friends. I also let my former high school auto shop teacher in on it so he could help other students save money and still get to work on their cars. I'll definitely be coming here for anything my car needs from now on, and also mentioning it at car meets to spread the word of such an awesome shop with the best prices guaranteed! Thanks Alex!

Purchased a used trailer and Naranjos helped me with welding a spare tire mount and making ramps…read morecustom to my storage area. Very friendly family owned and operated. The fabricators came out and showed me what my options were and made recommendations for other improvements. Now I'm taking my other trailer to them for modifications. Good work, quick turn around time and best of all the price was great. Happy to have them here in Jurupa Valley.

We needed axles for a trailer redo, and no one had them. After almost a week of looking we found…read moreNaranjos on Marketplace. We couldn't buy them fast enough! Responsive and knowledgeable staff, loaded us up in less than ten minutes.

I really contemplated on posting this review because normally the experience here is good, however…read moretoday it was just terrible. I just can't believe the service I received from the cashier today!!! After sweating to get up to the 3rd level, I pulled a part that took some time to remove (not easy). When I got to the cashier it was a girl that I have never seen there before. She was the one with a large birth mark on her face. After an exhausting part pull I went to her at the register (she was the only one), and she began to start arguing with me about what part I had. It was amusing that she didn't even know what I had anyhow as she kept scrolling through her computer trying to figure it out for 5 minutes. Note, I have purchased this same part multiple times over the year at this location, with different cashiers. She claimed the lock actuator I had was a "chassis control computer!" No way in the world does this little actuator motor with a single 3/8" connector be classified as a chassis computer! It doesn't control anything, it actually gets told by a computer to lock or unlock it's motor actuator! I kindly explained how it functions and she didn't believe the ASE master technician I am. She began her belittling attitude, then I kindly asked to confirm with the other gentlemen there (one that's a manager (Juan), and the other that's a normal cashier (which has worked in the Nissan Parts dept. for many years, this being a Nissan part he always knows exactly what it is). She said nobody's available. Then to my surprise, she began to belittle the other cashiers, and the knowledgeable male cashier I normally see. She stated that they Did Not Know what the part was, and that I was always undercharged. Hmmm...very interesting, because I forgot to mention the other Female cashiers charge the same as the Men too. Between the terrible customer service, and her not knowing what the part was, I left the part on the counter and walked away exhausted. Go ahead and recycle it off as scrap metal, because I was about to buy it for what it's worth. Overall this Female cashier needs to be trained on customer service, parts identification, and to simply be able to uphold the reputation of the company by not talking down fellow "More Experienced" employees. Belittling customers is one thing, but to belittle your fellow employees really makes me not want to go back!

I have a SUV worth at least $900.00. The girl on phone(whom can't comprehend English very well) ask…read moreme over and over again the same questions her final offer to me about my car is: we can pay you $320.00 and then she says For towing your car here $ 380.00 towing ! ????? WTF! You can guess how insulting that was! F--k that greedy place and I have been doing $$$ business with them for decades. NO MORE)!.

I visited on Sunday 8/24/25 and had a really bad experience. I don't want to say poor management…read moredue to one manager but the experience was so bad I had to return everything and go to O'Reilly for what I needed. Isabel the cashier over charged me which I understand mistakes happen and I can tell she wasn't feeling too well, but to make matters worse, I only caught the overcharge due to having to make an exchange. Isabel again made another mistake and returned the wrong item. A male gentleman who was a manager,(didn't get his name) didn't listen to understamd my concern or resolve the issue and proceeded with a return instead of an exchange in which I wanted. He was very arrogant and not empathetic at all about the situation. I walked out in frustration with my dad also getting very flustered. I then calculated again with the receipts and just couldn't accept that we were overcharged. I came back for a third time and asked if one specific person could help me and I believe her name was Sophia. Upon finally getting to her she immediately noticed both errors. I them explained that I just wanted to return everything and thats when the other male manager walked over again to chime in again. He then proceeds to be arrogant and count the till in front of me making me feel like he felt I was trying to pull a fast one on them. He was again very unempathetic and arrogant, but I was so grateful that Sophia stepped in to help resolve the issue. Sophia was also being pulled left and right for other customers but still was very patient and kind towards me. At the time of me dealing with this there was another customer dealing with a return/ overcharge issue. I strongly don't recommend this location. I didn't get an apology from Isabels part but again I could tell she was not feeling at her best. I hope higher management steps in to make changes but again grateful for Sophia and I felt her leadership presence.

Let's start with giving the ladies at this location a HUGE round of applause for holding the store…read moreup. Ariana and Melanie helped me with the search of a part for my car. Not only did they find it, they installed it and saved me 100s from going to the dealer. I am so grateful for their hard work, but their determination in making sure it was installed correctly. Melanie went above and beyond for me and I was to recognize her for her diligence and perseverance in completing the job. A million times thank you!!

Sold me a hardtop and hood that had so many issues. rivets fell out and horrible fitment issues on…read moreboth. He also blocked me and did not want to find a way to resolve this issue

GRA is the most embarrassing company I've ever dealt with. I spent 2000$ on a carbon fiber wing. It…read moretook 4 months longer then expected with zero effort of communication from them. Every time I tried to get updates I was told "two weeks". After receiving the wing which was dumped on my door step with no signature from me I was left with parts that wouldn't even rival ebay quality. I got a lot of push back from the seller so I mounted the wing and it almost broke off the mounts. I waited another 3 months for new mounts...I received the new set and they were two different shapes, had an extra set of holes. One being completely in the wrong spot. I was told "that's how the mold is" even though the first set was totally different. This company absolutely sucks. Do not buy from them.

Just needed to pick up a paid order. Every time I've go there the staff is slower than snails. Only…read moreone person in front of me and it still took a half hour. Finally when i was helped, the kid didn't know what he was doing. went in the back for 10 min and came out with nothing. parts were right next to the register! The old guy that works there is a jerk to put it mildly. a-hole comes to mind. i will never go here again. the AutoZone a couple of block away is a much better store. friendly helpful staff and quick.

Best auto parts store in town!! Peter helped me out today - he found all the necessary parts for my…read morecar and even helped put coolant in my car.