The owner is a Proud Pathetic Bully. That alone should say enough. His favorite word is NO and he…read morethrives on it. I was purchasing a part that was still on the vehicle, as they were removing the first part I was requesting others on the vehicle. Never once did I say, "I don't want the first part." Somehow the owner told the employee that I didn't want it! Just so the owner could approach and tell me that I must pay for it first. (Yeah you think?!) That was only 30 minutes in of the two hours I had to wait and all parts were still far inside the yard! To then be told they were incapable of removing the bolts from the floor that's holding the seat. Think.. something so simple... Heck if a dismantler can't get a couple of bolts off. Being that it was hard to believe, possibly it was about timing, and I only needed the front seat pillow extender and backrest but had to purchase the entire seat which I was perfectly fine with that. If customer service meant anything to them, think about all the options here. So I asked if I could stop by tomorrow/Thursday? He said NO, I asked, "What will you be doing with the seat? He said, "Throwing it away!" Can't help but to wonder if he does drugs at night and goes through withdrawals during the day; prime personality. Everything could be going smoothly, and he'll have the desperate need to turn it around. The word No is in his blood. Sympathize, pray for him and for the ones that must deal with him on a daily basis or save yourself the trouble besides, at All Auto Parts their prices are extraordinarily high and instead stop by one of the many neighboring auto dismantlers. Completely ignore any apologies in the reviews, that's just a coverup and I say that from the depths of my being. I'd understand if I was being harsh, demanding or rude. I'm soft spoken, get along with everybody.

Had me go there to pick up a wheel they didn't even have. Waste of 1 1/2 because they really don't…read morehave it together

Great service always respect full and great staff great warranty prices and customer serviceread more

Great customer service. Brought in my thought to be defective alternator, they tested it and said…read moreit was good and sent me on my way. I came back to buy an alternator still thinking I have a defective alternator, this time asked to speak with the tech, he took the time to speak with. Me and hear me out, also gave me great advice. I will be back to buy my next alternator there. Highly recommend these guys.

Your customer service needs a huge improvement. The attitude towards customers is poor. For…read moreexample, I called over the phone for a part and was told there is no warranty or refunds at all. Okay so I really needed the part, and I was told over the phone that it was in stock. I drove 25 minutes for nothing. I waited for them to pull the part and they simply said we don't have it with no consideration for the customers time. They are a joke and I don't understand how they are in business when they have terrible customer service. Buyers be aware.

These people are a bunch of blood suckers. Ordered a pat on…read moreWednesday tat 9:30 and paid for it on line to be delivered on Friday but cancelled it at 1 pm Wednesday. They called me and said there is a 20% restocking fee on something that never even got to their door. What a bunch of thieves

Came here for my civic bumper got quoted 130 it was 140 after taxes great price not going to lie,…read morehe has super nice and friendly and I came in at 12 and said the part should be here in three hours I mean it can't get better then that would recommend.

this place populates prices in CCC, but jacks the price up when you place the order. This is…read moredefinitely a shady business... DO NOT ORDER PARTS FROM HERE!

The American dismantle team are awesome. They have the best pricing in town 100% recommended as for…read moreCruze

Wish i could give them 0 stars. Avoid this company. The guys that answer the phone hang up mid…read morephone call trying to rush you off. What a shitty business with old farts who hate their Job!

Avoid this store at all cost you would be better off going to the $.99 store to look for parts the…read morefive employees they were standing around having conversations and talking on the phone and didn't seem interested in assisting with a part look up on the computer said yeah the parts are on aisle six You might as well put all the registers as self checkout as you have to Google your own part numbers while they continue their conversation it would be much better to have a system where you can look up the own part since they are very unwilling to help this is not the first time I don't know why I went back

Customer service is friendly and amazingly helpful. I'm not useless and I know to add oil in my…read morecar, but this last visit it was late, I was tired from my long commute and I was dressed in business casual. I desperately needed to add 2 quarts and I bought them and a nice young man filled it up and that of another lady needing assistance. Reminded me of full service gas stations of my youth. Yes, I'm that old.

I visited on Sunday 8/24/2025 with my dad who called in to see if they had a specific battery for…read moremy key fob and some glue. The gentleman who took my dads call took it upon himself to hold the items for us. We came in after having a horrible experience at AutoZone and started searching the aisles for what we needed when that same gentleman said come on over to the register I held it for you. We were is such relief !! I wish I could have got this mans name. He did have an emerald color ring on one hand and a green silicone ring on his other hand. We were immediately blown away with how professional, kind, and passionate he was!! You can tell he loves his job. He was also very knowledgeable in what we needed. Thank you so much for a quick, seamless, and wonderful visit but also for hiring talent like that young gentleman. I highly recommend this location.

The assistant manager was very helpful and I made an easy return on a electric vehicle batteryread more