My family and I have traveled with Swarthout for a number of years, especially including the last…read morecouple of years when my mother and I have gone down to NYC to celebrate various events. The fact that there's a NYC trip pretty consistently available is definitely a highlight of traveling with Swarthout. I think they're raising the cost of the NYC trip (from $62 per person to $64 per person), but it's very minimal - and the ticket is still very much worth the cost. Generally, the experience is very organized. The driver I think we've had for every (or almost) trip down to NYC, Chuck, is fantastic and knows exactly how to maneuver the bus through heavy NYC traffic. Drop off and pick up is also well organized. While I haven't experienced any of the other tours that Swarthout offers in quite some time, I am hoping they continue to plan for at least one Yankee game trip during the 2016 trip schedule. I won't hesitate to buy tickets for that trip if/when they offer it next. While Swarthout is pretty organized about their communications, I have noticed that people who are new to traveling with Swarthout can be confused about the bus seat numbers - even though most are clearly marked. The last trip I was on, a family got on board the bus at the first pick-up spot and looked for their seat numbers before the husband gave up and told his wife and kid to just sit down in a couple seats. They were the wrong seats, unfortunately, and when people got on the bus later in the pick-up schedule, they couldn't find their seat numbers because this family had already sit in them - also covering the seats numbers that are usually on the window space. Perhaps this is something that has been addressed recently (my last trip was in May 2015), but, if not, this is something I would advise Swarthout look into - enhancing visibility of the seat numbers (or, alternatively, get rid of them entirely). TL;DR Love these tours. Will be joining Swarthout again 2016. Seating seems to be somewhat confusing for some, though the trips are otherwise very organized - and fairly intuitive in terms of joining them, etc.

Swarthout Bus Company is extremely professional and reasonable. We hired the company for our…read morewedding and they were responsive and easy to work with, as we decided our final schedule. Their buses are very clean and our guests were pleased!

I needed a shed moved a half a mile down the road and I needed it done at a particular time of day…read more I was able to get that moved within a very reasonable amount of time, a lot sooner than I had originally thought given my specific time needs. The driver/mover was incredibly proficient and professional, and I was very impressed and thankful for his attention to detail when it came to leveling the shed at its new location. And to be honest, I thought I was going to pay a lot more for this move and I am very thankful that they are reasonably priced. I 1000% recommend. Thank you!!

I just wanted to take a minute and let you know how happy we are with the backyard outfitter…read morestructure we had delivered and set up yesterday. I made sure when I selected a vendor to pick someone who used your company to transport and setup because I have purchased 4 buildings from Backyard Outfitters and Im always amazed at the talent your team has. The installation yesterday was a difficult one, but he took the time to get everything perfect. When I make my next purchase, it will also be delivered by your company. Thank you for excellent service!

Owner is extremely rude on the phone. Literally yelled at me and told me to go to another company…read morewhen he couldn't provide a vehicle for my needs. I'm sure that this place would no longer be in business if it was in a larger market.

Wow. It has taken me 2 weeks to try to think of how to review this service. If there was a…read morenegative star rating, I would have chosen it. Here it goes: 1) The car is neither luxurious nor comfortable. The body is rusted. The interior is dirty. The console in front of the seat is broken and stuffed with a dirty pillow. The handles on all of the doors on the inside are broken. The doors can't be opened from the inside (which is super-creepy with a driver like Orlando). The car beeps for 3 minutes every 20 minutes or so, but Orlando assures you that there is no problem. I am not sure that the seatbelts in the back work (it's ok with Orlando because it's "legal"). The car shudders when it goes over 50 MPH. The 4th, 5th, and 6th people of your party have to climb over a seat into a raised seat with barely enough room for three (we are small people--all less than 160 lbs). 2) Orlando is offensive. Within 5 minutes of starting our trip, Orlando had succeeded in offending everyone in our party--Canadians, Drivers of Subarus, Democrats, Physicians. Orlando never stops talking, and it is not about the area and local attractions or what to look for. He lectured the car about how doctors are criminals who prescribe medications that people don't need--such as insulin for diabetes. "All you need to do is take large doses of cinnamon." You can cure cancer by,"mixing Flax oil in cottage cheese. Its a well known fact. It's on the google." 3) You will feel like Orlando's prisoner. We were a group that likes conversation. We usually have to keep two members of our party from chatting too much. Orlando talked non-stop the entire trip. We were taking turns sitting in the front seat next to him to share the burden. We ended our trip one hour (and one winery) early just to be able to get out of his car. Some of the topics that Orlando pontificated on: his past employment for the government--"I can't tell you what I did. They asked me to fake my death, but I wouldn't do it; so I had to quit." He also told us about the buried UFOs as big as a football field in the desert. He also commented on how there are, "so many democrats that you could bury them." I am not sure what that was in reference to. 4) Despite the number of times that Orlando will tell you about his 28 years of experience, he is not all that knowledgeable. I had been planning this trip to the Finger Lakes for many months as a birthday celebration for my wife. I had carefully selected wineries that I wanted to visit. Right after getting into the car, he argued with me about my choices and asked me if, "you know anything about this area?" and then told me that it would be impossible to include Ravines in our itinerary as the Winery is in Geneva. I told him that there was a tasting room on Keuka lake, and he said, "I don't know anything about that." I had to tell him that I was confident in my itinerary and essentially argue with him to accept it. I don't think that visiting three wineries and having lunch between 1030 AM and 6 PM is too much to ask. In the end we were dropped off at 5 PM. In summary if you are looking for a knowledgeable, friendly driver in a safe comfortable vehicle for a relaxing day touring the amazing Finger Lakes wineries, DO NOT BOOK WITH Orlando. However, if you are seeking a nightmare version of Carpool Karaoke, but instead of James Corden driving you around in a nice car with pleasant conversation, you want an ignorant, rude, offensive, conspiracy theorist driver with verbal diarrhea and a dirty unsafe and uncomfortable ride, then Orlando and Finger Lakes Transport and Tours is for you.

We did the Seneca Lake Wine trail in their restored 1957 Chevy limo. Calvin our driver was great…read moreand we were the star attraction everywhere we went!! The only downside is when the air conditioning is on the people in the back seat are unable to hear the conversation in the front and middle seat. It was a great day and we were able to see all the wineries on our list!! We would recommend Above the Glen for a fun and unique experience!

My cousins took me away for an early surprise 50th birthday weekend to Keuka Lake. I had never…read morebeen to the Finger Lakes before and was so excited. They surprised me on Day 2 with our own driver for the day. Spencer was AMAZING!!!! He is so knowledgeable about the area and the wineries and took us to the best places. He was so nice and accommodating and just a joy to be around. It was a shame he was our driver because he would've been a great addition to our girls trip to party with. Love love love Keuka Taxi and Spencer. My early bday surprise trip was a huge success and a lot of it was because of Spencer. We used the service where they drive YOUR car so we didn't have to rent a party bus; however, I do know they have those type of accommodations as well. I HIGHLY recommend Keuka Taxi AND Spencer. I have friends going to Seneca Lake the first weekend in November and have already given them Spencer's information to book.

What a great experience! Here's how it worked: I called Amanda to make a reservation for a…read morefour-hour wine tour (the minimum length available) and told her about the two wineries I'd already made reservations at. She said it usually takes one hour per winery so she suggested two others and we "finalized" the itinerary. By the time we got there, however, we'd found one other we wanted to visit. I didn't want to be "that customer," making last minute changes, but when Beth showed up and sized up my husband and me, she said she was about to suggest the very same change we were asking for. That's a perk I haven't seen in these reviews, but deserves to be highlighted: these drivers know the wineries well and know which ones fit which groups. Bachelor/ette parties? Experienced wine snobs? Nerds who aren't snobs but want to learn something? Beth knew exactly which wineries would be best for which client. We expected to learn something at the wineries, but didn't realize how much we'd learn from the driver! On top of that, Beth was just such a lovely person. Far beyond the basic minimum of transporting us safely, she also came in and fetched us from one of the wineries when we spent too long chatting with the staff there and were at risk of missing our next reservation. And she was a blast to talk to! We felt we'd made a friend by the end of the tour, and next time we're in the Finger Lakes, we'll ask for Beth by name, though I'd trust that Keuka Taxi has many such wonderful drivers. Thanks, Beth!

I love riding at D&K! From experiencing the national forest on horseback to riding through the pond…read morewith friends, this ranch does an amazing job of keeping people and animals calm and happy. I brought my family out for a trail ride, and they had a great time- and later my first time riding boyfriend, who now can't get enough of horse riding! A perfect stop on the wine trail, too. You will remember your ride for a long time! Thanks, Kelly!

Very enjoyable ride for my family. Easy trail ride, even if you're not an experienced rider. The…read moreproperty and trail was beautiful. Staff was friendly and made this a safe and enjoyable activity.

Good ride and save , Indianapolis Airport to Bloomington very nice trip ,…read more thank you for your good driving

Jay is terrific. He is reliable and always on time. He has even helped me out on short notice when…read moreI needed a ride to or from an airport when I was stuck because of bad weather or a missed connection.