This company and these women are seriously the best!! I am always made to feel comfortable and safe…read morewhile riding with them. They are so friendly, outgoing, caring and all around lovely people. I can't thank them enough for all they do and how they care for everyone who rides with them. They are absolutely amazing. I have traveled with multiple companies but no other feels as safe as they do.

Today December 5th my son noel vazquez was picked up aprox 1pm.when he got inside the car he notice…read moreanother client named Donna was inside.he was very upset this person had attacked my son twice.on his way back home he called me upset because he find out the driver was going to pick up Donna again.he tried to explain to the driver what this person had done to him.the driver went off on my son yelling I listen to the whole convetsation, she was wrong .then she decide to take my son home by himself but she was not happy.i told him.he is not to ride with you guys again.she seems to forget thst my son is mentally disable.im very dissapointed. She was wrong.

I need 6 surgeries, so I have a lt of trips. These people have taken me on my last 35. They have…read morenever forgotten me, left me, or left me waiting forever. I can't say enough good things about them. Thank you Plan B. Scott Walker

Christina and Angel from Plan B Transit helped me out when I lost the keys to my car at the Geneseo…read moreWalmart store. They drove me 20 miles to my home. The next day they sent an employee, Brian, to pick me up and drive me to my car, where I was able to use my alternate set of keys to open and drive it home. Thank you so much to Plan B Transit for helping me out of a harrowing experience. You are my heroes!

This cab service needs to be ran out of business they are not reliable you call and get no answer…read moreor else they don't even show up at all it's no way to run a business

Never confirm nor showed up for my appt. I called twice said mailbox was full. Do not recommend at…read moreall.

Driver never showed. when I called, the lady said there is no booking in my name which is absurd…read morebecause they sent 2 reminder emails of pickup date and time. No manager called me back to discuss what went wrong or how to correct the situation. horrible customer service.

From the owner: RG3 Transportation is the newest non-medical emergency transportation provider to service the…read moreGreater Rochester, NY area. We are thrilled to service this community, as we at RG3 understand that your health is the most valuable thing to you and your loved ones. We want to ensure a smooth trip to wherever it is you need to go to help you protect your health.

Sandra was very kind to me she made me feel safe riding with her from the start she takes the time…read moreto go above and beyond for people not just with people that ride with her but also people in the community she makes your safety while riding with her a priority! I would definitely recommend her to everyone

Services by Sandra LLC: I had the pleasure of riding with Sandra to Strong Memorial Tuesday…read moreMorning, April 11, 2023. A month ago, I began making calls for a medical ride to Strong. Sandra was my first call. My requested trip time was 3 hours before she begins her daily schedule. Three days later, Sandra called to ask if I had found a ride. Oh, my goodness, Sandra cares about others. She said, I will drive you to the hospital and the return trip home. Sandra is not only professional but compassionate; keeps her word; safe driver - knows the city like the back of her hand. In the past I've ridden with other Rochester based medical service drivers who didn't know where they were going relying on faulty directions. It's important to have a driver who is confident, careful and a great conversationalist. Sandra put me in an upbeat mood to face my procedure with a smile. Thank you, Sandra. God Bless every mile you drive. When I have my knee surgery, I will call you!! Sandra, I rate your service with a big A+!!

I had a ride scheduled today with AT YOUR SERVICE…read more I've been using this service a few years. I'm sure I've taken at least 40 rides through this service. I give this service a 10. And, that's unheard of these days. Nobody cares!!! By the way, today is August 14, 2025. The high review largely goes to the driver. I'm not sure if I should say his name. The service knows who I am talking about. My driver is very professional. He is considerate; he offers help when needed. He is on time. The car has no smell and he doesn't play any music, station, talk show, news, etc. Some other services have smelly cars and you have to listen to what they are listening to. My driver probably has 40 years driving experience and he is a fine driver. I can't say enough about the driver. The company and the dispatcher are easy to deal with. AT YOUR SERVICE has been consistently reliable. Thank you for great straightforward service. Five gold STARS 10 out of 10 points. Mary

Scott was our wonderful driver on our wine tour of the Finger Lakes! He was helpful but also…read moresupportive of whatever we wanted to do. He went out of his way to make our trip a pleasure! Also, best price!! We will use him again when we come back for sure!

From the owner: Great driving service covering the Finger Lakes area. Custom wine tours, medical appointment…read moretransportation and airport transportation. We can pick up in Ithaca, Rochester, Syracuse and anywhere in between.