EXPERT APPLIANCE REPAIR is a local, family-owned business. My refrigerator needed immediate…read moreservice, their repairperson, Vasiliy was out to my home within two hours of my call to him. He is a resolute, incredibly talented individual. He diagnosed the problem with my refrigerator within minutes and temporarily kept it operational while a new part was ordered. He returned in a few days and completed the repair. He saved me from having to throw out all the food in my refrigerator for which I was incredibly grateful. I would recommend him to anyone who needs service. Phone: 704-292-8429 www.expertapp;iance.com

The call screener was very professional and made me feel like a valued customer. She gave me an…read moreaccurate estimate about when Vasiliy would be arriving. He knew exactly how to repair our refrigerator. His work was quick and efficient, and he was very willing to share with us what needs to be done in the future to keep the fridge running smoothly. It was a surprise that after all Vasiliy's work, the bill was more than reasonable. I will be recommending Expert Appliance Service to all my friends.

Monny is a certified washer and dryer repair specialist and the finest technician I know in his…read morefield . Professional, Efficient, and on time. Do yourself a favor and call Matthews Appliance first.

Local guy who responds quickly, shows up as promised, and delivers as expected. Wow! Is this 2023?…read more We bought a mid-century home with lots of charisma that needed lots of TLC. Both the washer and dryer were 25 years old but worked well--until yesterday. I tried fixing the dryer without success. I Yelped and discovered Matthews Appliance. Winning. Sent a text and within 2 hours Monny arrived with tools and parts in hand. After an hour not only was the dryer functioning, the washer was also repaired even though I didn't know the top part of the agitator didn't work. These older machines run circles around the newer expensive models that break down often after just a few years. For now I'll keep these golden oldies! Looking for someone to steer you right? Has my "Give 'em a whirl" set to heavy duty and fluff. Call Monny. His prices are more than fair.

This company is really worth doing business with. They are very professional. Sean is not only…read moreknowledgeable, but willing to share that knowledge so that you understand and are comfortable with the process. He's very well spoken and respectful The before and after photos are beneficial and provide assurance of the high caliber of work this company does. Would highly recommend them to others.

Should have known better was contacted by them on 6/21 after I responded to an ad. Had an…read moreappointment set up for today 7/17. My husband took time off work for this appointment that NO ONE SHOWED UP! Called to inquire after he had 20 minutes away text and they called and told him "will be there soon" and NEVER showed up! I understand if emergencies come up, but no phone call to state that or even a text just husband took whole day for nothing. They called me and asked about rescheduling-NO!! Avoid this company

They stand behind their work and honor their warranties. We had a recurring problem and Ron the…read moretechnician came back and fixed every thing ok!

This is one of the most fair, honest and prompt businesses I have worked with over the years. A…read morecustomer focused approach that enables you to know that your best interest in mind. Highly recommend.

Jason was great. Gave me a call to confirm. Gave me another call that morning with an updated ETA…read more Listened to what was investigated so far. Quickly came up with a solution that fixed the problem and saved me money. Job done with high marks. 5/5 stars, would hire again.

Their website indicates they service Bosch washing machines. I messaged them at night as my Bosch…read morewasher stopped working. I called in the morning again told they work on Bosch, and then 2 hours later I receive a text stating they do not. A total waste of time and complete misrepresentation of their skill set. NO stars in my experience

Highly recommend…read more Great communication, great service, and honest fix. Thanks Victor.

I have required the services of the Appliance Doctor several times over the years for various…read moreappliances, most recently a clothes dryer that stopped heating. I have consistently found Viktor to be quite responsive, extremely thorough in his work, highly respectful of my property and my family, and reasonably priced. These days, when I have a large appliance problem, there's no decision to wrestle with -- I immediately contact the Appliance Doctor.

Our technician was very pleasant and professional, he came in and introduced himself, we directed…read morehim to the laundry room and he immediately begin with the service repair. He found our problem fixed it and was done. I would recommend him and Aurus to my family and friends. Great value for the price. Keep up the good work.

Our tech from Texas via Ukraine was very polite very professional and concise with his skills…read more Recommended +++++

Super quick to get my dishwasher repair scheduled. Jey was really thorough and got everything fixed…read morein under an hour!

The repair of my dryer went very well. The hardest part getting to the washer due to it being a…read morestacked unit and there was only one tech having to juggle the dryer off my washer and then putting the dryer back in place. The dryer hose is now a crimped somewhere because the dryer is now throwing a " DO" or dryer overheat due to the tight proximity of how the u it had to be put back. Otherwise a great service.