Live this place. As soon as i arrived i was taken into my appointment both times, Dr Andrews is so…read morenice and calming as well as the nurse that was helping me was the best nurse i've ever had. so understanding of my anxiety and calming me down the whole treatment. I wish i knew her name but she is amazing. would recommend this place and add Andrews to everyone.

This practice has changed so much in the last few years. Now long waits, they get you back pretty…read morequickly, but then it's wait in this room... Wait in that room... Wait in the next room... and staff is extremely rushed. The office visits when you finally see the doctor is generally now five minutes or less. Maybe if they didn't book so many patients in one day they would have time to actually think about you. Obviously, all about money.

Update Review! After over a year still happy with results. Wish I had done sooner. Vision is great…read more No issues except mildly dry eyes occasionally. Worth it and would still highly recommend.

I've always thought my eyes (6.0 and 6.5 with astigmatism) could never be corrected with Lasik, but…read moreafter learning it's possible, I was determined to do it. The initial assessment was very nice, there were only a few people there (went to Dunwoody location), and the doctor that did the assessment was extremely knowledgeable and wonderful at explaining everything. I had to go to the Galleria location because they had the more specialized laser for my horrible prescription. I wasn't really nervous, but excited to finally have the procedure. I was a bit put off at first (not to the point I'd reconsider) by the sheer amount of people there for Lasik-- and ONE doctor. It's definitely a mill. They must make a fortune. Second, I was put off by the doctor. He looked really rough-- like a homicide detective or military captain. Like he's been beat up a lot and doesn't shy away from a good fist fight (LOL). He smiled a lot, to make me feel more comfortable, but he didn't really try to answer my questions and seemed annoyed (some of the things he said to expect were NOT what the doctor who did the assessment said-- he didn't have any interest in hearing it). All said, he did know how to use the laser and corrected my vision just fine. The surgeon is just one of many of the cogs in the wheel, there is no patient-doctor relationship, and they make it very impersonal and sterile to manage expectations (IMO).

This is for the Howell Mill location. 1. Parking is not…read morefree but easy 2. The tech exam to dilation to refraction to exit took 2 hours and 5 minutes. 3. Nice and clean 4. Shuffle from lobby to wait room to exam room to wait room to dr exam room. Don't bring a lot of stuff or you will be lugging it Easy office visit - but the two hours seemed a bit excessive. Dr Loft was really nice and attentive.

Dr. Loft and his staff were simply amazing. I am severely claustrophobic, I mean panic attack…read morelevel. They let me take a few minute to compose myself while Dr. Loft explained, in GREAT detail, what would happen and how. Every step of the way he would tell me specifically what was happening and get this...when I asked if they had a fan to help me with the claustrophobia one of his nurses literally fanned me. This is an experience unlike any other EVER!!! I can now see 20/20 and have no problems at all. Dr. Loft could not have been more caring, compassionate, or professional. I seriously would not hesitate to have him perform LASIK on any member of my family. This has been the best experience imaginable and I have no doubt that any other doctor would not have been able to perform the procedure on me. AMAZING!!!!

Performed cornea transplant on my right eye. All that I…read moredealt with from the time arriving until leaving made the surgery go smooth for me. Each person listened when I asked a question or asked for something & were very courteous I was given detailed instructions to follow for success & am following them I suggest for any eye issues to use them

This was the worse experience have ever had with a Piedmont physician and their surgical center. On…read more7/25/23 I had a surgery scheduled. My original arrival time was 10 am. Gene with Eye Consultants left me a message on my phone to advise me to arrive @ 10:45. when i arrived and checked in and sat in the waiting room with the other patients i was told they w call me when they are ready. Two hours pass by, and everybody was still in the waiting room. This never happen with appointment I had the same location this pass January. So, I asked my daughter who brought me to ask the receptionist what the problem was. She said all doctors. are working out of one O.R. and they are behinds, and I was patient #3, Two other Patients are ahead of me. The desk never advised the patients of the problem. More patients arrive checked in and taken back to the prep area. About this time, it has been 3 hours in the waiting room. I was very upset, so I walked in the office and asked several patients checked in and was taken directly back to prep area. The receptionist stated other physicians are also doing surgery here out of one O.R.I advised that this office should have told patients about the situation and gave us a choice to stay or rescheduled the surgery. That when she asked me do, I was to reschedule it My response was I've been here for 3 hours no do want me to call Dr Fabrizio staff with a update. She calls and was told he has a difficult case, and it will be 20 more minutes. When I finally went back it went from bad to worse. As they begin to prep me for surgery the nurse/pa advised me they don't have the surgical clearance paperwork and ask me did i have in while i was on the table. No i don't you should have. All this prior to me coming in. Nurse/PA said the paperwork was not in thier system and they can't do the surgery without it. start asking me question about who I saw and where the located .my response nurse Chery Reedus with Piedmont Heart Atlanta location 275 collier rd also check with my PCP Jeffrey Haller. I overheard a side conversion about my case. If i wanted to have it done without the surgical clearance, I will be financially. Response. If anything went wrong. Then Nurse/PA said they will get the anesthesiologist to look over my ECG, she saw no problems. Then the Nurse/PA came to me and said they found the surgical clearance paperwork in another patient file. I had a follow-up appointment with Doctor Fabrizo and i discuss the horrible situation from the day before. I asked what happen why was there such a delay. Working out of one O.R he denied that was not true, running behind he denied that too so i told him that's what your staff told patients. I asked him to explain what happen yesterday. He excused himself from the room without giving me a answer.

i showed up at 7:58 for my 8am appointment - my appointment was given to the gentleman who had the…read more8:15 - I was told he completed his forms before me. I was done with my forms by 8:05 and 1st appointment call was at 8:10. I sat their until 8:27 before cancelling my appointment. I will not be going back.

If you're looking for a doctor who has something of a bedside manner, or even a modicum of respect…read moreand listening skills, Dr. Brody IS NOT YOUR GUY. The person who referred me had said, "He's a smartass, but he's good". I had hoped to be a candidate for the TRIFOCAL LENS that I'd heard was so transforming. I was not, and I'd still need reading glasses post surgery. My decades old Radial Keratotomy surgery had left scars on my eyes, and that left 2 other LENS options. I opted for the TORIC LENS surgery, and scheduled the surgeries for each eye. I saw 2 other drs. for my 2 followup appts. for logistics reasons, and another with Dr. Brody on July 18th. We had a cruise departing Aug. 18th, and I wanted to know how much my eyes might CONTINUE TO ADJUST post surgery. It was clear, as anticipated, that I would need reading correction, but my distance vision had been really off during our drive there. His answer, "You just had RK surgery". I looked at him blankly, quite confused, and tried again to ask my question. From no more than 2 feet away, he barked, "WHAT?! YOU DON'T KNOW WHAT RK STANDS FOR?!" I answered that it stood for Radial Keratotomy, then looked at my husband and asked, "What is he talking about?" My husband said to Dr. Brody, "You keep saying that she just had RK surgery. She didn't. She had Toric Lens surgery." Without an apology or change in tone, his response (I kid you not), "SHE JUST HAD RK/TORIC LENS SURGERY", a procedure you won't find in any of Woolfson Eye Institute's glossy brochures, and clearly something he made up to cover his gaffe. His demeanor was nothing short of menacing and humiliating. I can easily say that in my 73 years, I have NEVER been treated so disrespectfully and unprofessionally, by anyone in the medical field. That appt. was on July 18th, 2025, and I still wonder if it was all worth it. The absence of cataracts is great. And that is likely all that should have been offered to me. Sometimes, the most accurate thing to say is, "We don't have anything for you, given the scars on your eyes, beyond cataract removal" My floaters are much more pronounced, and oncoming headlights at night are jarring. I wear my new glasses/prescription all of the time, and will go back to my previous optometrist for future needs. While most of the staff may be awesome (including Surgical Coordinators, Jennifer and Amelia), Dr. Brody should be avoided. His ego precedes him.

Called Dr. M. Farooq Ashraf office to schedule a general ophthalmologist appointment, told the…read morephone attendant I have blurred vision, she scheduled me for an appointment. I came to my appointment only to be told that this is a lasik clinic and that they can't help. Waste of time and a bait and switch.

Had LASIK surgery done through this company and the experience from beginning to end was…read morephenomenal. The staff was extremely friendly and helpful, and I never waited more than a few minutes after arriving at the office. Dr Ashraf performed the procedure at the John's Creek office, he was friendly and informative, and even called me in the evening of the day of my surgery just to ask how I was doing. My vision now is 20/15 and I'm extremely happy with the results. I would highly recommend LASIK and this office to anyone.

Called as a returning patient to make an appointment with Dr. Gillian. Phone prompt said 'go to…read morewebsite for appointments'. Website does not allow scheduling of appointments, but says 'leave message with best times and phone number for a callback about your appointment'. Now in my third week of waiting, with no call back from their office. I never really felt very valued there in the past, so now it's a FAIL!!

Dr. Khan is great. The associates that take you to pre-check your eyes and help with glasses are…read morealways so helpful and friendly. Nice but small selection of glasses and sunglasses. Offices are always impeccable. They take cleanliness seriously here- which I am appreciative of.

From Mallory at the front desk and Jordan the medical tech the process was seamless. Mallory is…read morethe perfect person to sit at the reception desk. She is kind, personable, and she has worked there for a long time she knows everything. Jordan is the perfect person for her job, she is so conscientious, pleasant and so very personable. And Dr. Shah is so friendly, intelligent, and personable. He explained everything so clearly. I highly recomment Optique. And they don't dilate your eyes!

Dr. Cohen is definitely the best to fit you with contacts! His entire staff is welcoming and warm…read moreand supportive. I forgot to take my contacts with me for a dance competition in Atlanta and I thought I would have to drop out because I don't dance well in glasses!! I called Optique to see if they could help and they gave me samples in my prescription to last the weekend. Optique is amazing!!! My sister picked them up on her way to watch me compete and I was so relieved.

I've been going to Dr. Patel for several years. Always a friendly and fast experience. I like that…read morethey have a machine that can accomplish the same thing as dilating pupils without having to put those dilation drops in your eyes, which is weirdly painful for me. Plus it doubles as a trip to Costco! (You don't have to be a Costco member to go to the optometrist inside it, though, last I checked. Just tell the card checker at the entrance that you're there for the optometrist.)

I have gone to the same opthomologist for20 years and have retired him thus needed to find someone…read morenew to get my contact lenses renewed..... i should have known when I called to make the appointment and the lady on the phone was a little rude in her tone. It set the whole expectation for this appointment..... Giving them the benefit of the doubt i kept my appt. Because i need to keep my eyes healthy and needed a contact Rx.... His receptionist is horrible... stank attitude all around! I honestly do not think she likes to deal with people. She might need to be in the back sorting files or something else where she does not need to interact directly with patients. Same nasty attitude i got on the phone is the same one I got live and in person!!! Dr.Patel was nice and joked a little to tighten up the mood....but I honestly think I need to just go on back to an opthomologist!!! They dont take my insurance anyway... And at the MD they don't rush you like they do in here. I thought I was on the assembly line. Also its not a good idea to dilate someones eyes then Make them go sit back out side in the bright cosco warehouse space with those bright lights I could not see a thing ! I thought that I was on a bird Box challenge! .... and driving home with dilated pupils......Jesus took the wheel ... sunglasses and ALL!!