From Mallory at the front desk and Jordan the medical tech the process was seamless. Mallory is the perfect person to sit at the reception desk. She is kind, personable, and she has worked there for a long time she knows everything. Jordan is the perfect person for her job, she is so conscientious, pleasant and so very personable. And Dr. Shah is so friendly, intelligent, and personable. He explained everything so clearly. I highly recomment Optique. And they don't dilate your eyes! read more

Dr. Cohen is definitely the best to fit you with contacts! His entire staff is welcoming and warm and supportive. I forgot to take my contacts with me for a dance competition in Atlanta and I thought I would have to drop out because I don't dance well in glasses!! I called Optique to see if they could help and they gave me samples in my prescription to last the weekend. Optique is amazing!!! My sister picked them up on her way to watch me compete and I was so relieved. read more

I went to Optique at West Paces to buy a new pair of frames, specifically Silhouette brand frames. I did a lot of shopping around and ultimately settled on Optique for a few reasons: 1. My eye doctor doesn't accept my vision insurance plan (VSP), but Optique does. 2. Optique is the only store I visited in metro Atlanta that stocks Silhouette frames. 3. The store is conveniently located between my home and office. Optique has its own optometrist, but I decided to stick with my current eye doctor of 7+ years because I like her so much. She emailed me my glasses prescription so I could use them to shop around. A couple of my friends have Silhouette frames and I really like them. Silhouettes are rimless and super low profile. Optique has many different styles to try on. Christen helped me pick out a pair of frames, the lens shape, and frame color. She recommended frames for me based not only on how the frames looked and fit on my face, but also based on my prescription. I didn't purchase a pair of frames the first day I went to Optique because I was still shopping around. When I asked for the model number of the Silhouette frames, the staff was a bit reluctant to give me the info. I understood because they wanted me to buy the frames from them. When I got home and Googled the frames, I found the frames online for over 50% less. That was a big price difference, but I wasn't surprised. Optique is located in a well-to-do area and the store name is a play on boutique -- I kind of expected the frames to be pricey here. Even though I found the frames online for much less money, the total cost did not include the lenses and the online retailers I checked did not accept VSP. So that is why, financially, I ultimately made the decision to purchase from Optique. Side note: LensCrafters also does not accept VSP. LensCrafters prices are still pricey (for the nice frames) and comparable to Optique anyway. I worked with Lisa throughout the purchasing process. It was pretty painless, mainly because I had my prescription ready and I knew what kind of benefits to expect with my insurance plan. Lisa measured my pupillary distance (PD) to verify what was written on my prescription. I thought that was nice. My Silhouette frames plus high-index lenses ended up costing me nearly $400 after insurance. Expensive (!), but that is the nature of the eyeglass business. If you want a pair of nice frames, you'll have to pull out the big bucks for them. If I didn't have insurance, I would have paid around $700. Ridiculous. The net impact to my wallet was also reduced a bit since I set aside money for these glasses in my flexible spending account (FSA). It took 12 days for me to get my frames, from the day I placed my order to the day Optique called me to let me know they were ready for pickup. Both Christen and Lisa were great to work with. Both were friendly and knowledgeable and helped answer all of my questions. Optique does not honor refunds. They will do exchanges, but only up to 30 days after you receive your order. Overall, I was pleased with my shopping and buying experience at Optique. It's a first-rate, professional operation. I have been very happy with my new Silhouettes. read more

The staff and professionalism at this office is hands down the best! Could not be happier with my new lenses. read more

I've been a patient/client at this office for the past 2 years & the service has always been great. The staff is always friendly and the doc always greets you with a hand shake. I enjoy the good customer service and great treatment I receive upon each visit. read more

I've been going to Optique for years. The thoroughness of the tests, exam, explanations, and recommendations is unparalleled. The staff team has a great vibe! Atmosphere is squeaky clean and pleasant to be in. Frame selection is great and the staff knows their stuff assisting with the right style! Thank you Dr. Cohen! read more

I normally receive consistent professional and friendly service. Great selection of glasses and good doctor. However, one of the doctor's assistants (red headed woman) exudes attitude and rude behavior. If you do go, I recommend you talk to Chris. He's friendly, knowledgeable and always greets you with a smile. read more

As always Dr Cohen and his stuff are very professional and make you feel very welcome. I wouldn't change to any other doctor.​

Went here because I spent a day in discomfort due some type of debris in my eye. I had already been to an urgent care location and they weren't able to remove it. I called them and explained the situation and they were able to fit me in for a same day visit. The doctor here was able to quickly identify that there was a nearly invisible piece of debris embedded in my eyelid and remove it ....all in under 5 min. It was such a relief because having something in your eye for almost a full day is really unbearable. I will definitely be back for my eye care needs just because they were so accommodating and friendly. read more

I had a wonderful experience at Optique. Dr. Cohen is friendly, engaging, and knowledgeable. The staff is very helpful and able to answer all of my questions. I definitely feel that the care I received was thorough. The office is clean, modern and up to date, and the equipment is cutting edge. I can't recommend this practice highly enough! read more

Gavin Cohen's passion is infectious. He showcases a level of quality I've not seen before seeing other opthamologists. Gavin uses the latest technology, and is very proficient in current eye practice. There is an optional (non-insurance covered) test that checks for a disease not often sought after. I usually don't enjoy visits to the dentist, eye doctor, etc..., but I always go home smiling after seeing Gavin and his staff. It's not often you spend time with people who strive to achieve above adequacy. read more

Dr Cohen and staff are very knowledgeable and provide simple to understand results and recommendations

Big fan of Optique at West Paces. They were able to fit me in for an appointment with only a few days of notice and delivered a comprehensive exam, asking if I had any questions, explaining details of the terminology, and taking the time to make sure my eyes were healthy. Very nice upscale selection of frames and the prescription was spot on. When insurance sent a hiccup in billing a month later, I called Optique directly - they were extremely professional and helpful. That extra mile in customer service completely earned my loyalty as a customer! I wouldn't go anywhere else. read more

Dr. Cohen and the staff are always courteous and efficient. I receive excellent care here and would highly recommend them. read more

Optique at West Paces - Optometrists Near Me - Atlanta, Georgia

Dr. Gavin is amazing! He removed a piece of glitter from my cornea, with zero pain, right there in the office! This piece of glitter was probably the world's largest piece of glitter ever (and, just to clarify - The glitter came from those glitter ribbons when I was gift wrapping, not from moonlighting at the Pink Pony). He also picked out the best pair of glasses for me that I just LOVE! I get compliments from strangers all the time about them. They have definitely become my signature 'business attire accessory'! (Just in case you were interested, they were Paul Smith dark black frames, that have little pink trim on the inside...The logo is a little bunny on the right hand arm). Even though the frames were a tad out of my price range (and by 'tad', I mean I didn't eat for two weeks to buy these) - BUT they were totally worth it!! Best doctor and office hands down! read more

I'm team Dr. Cohen 1000%. I've been wearing glasses for 52 years and I've unsuccessfully worn contact lenses over the years. I don't remember the exact year when my vision got to the point where the doctor showed me what my vision would be with glasses and he apologized that it wasn't better. I accepted that this was the best it was going to be. Over the years, no doctor significantly improved my vision. I scheduled an emergency, last minute, same day appointment on a Friday with Dr. Cohen. To this day, I'm thankful they worked me in. I had a painful nodule on my eye and I was experiencing shooting pains that felt like someone was cutting my eye with a knife. Turns out, I had nodular episcleritis and eye drops did the trick. I'd been going to the same eye doctor for years. He gave me referral information for cataract surgery explaining this would help my vision. I don't remember the exact circumstances, must have been during my follow up visits for nodular episcleritis, Dr. Cohen told me he thought I might have keratoconus. He was right. He suggested I try scleral lenses before cataract surgery. With scleral lenses, my vision is 20/20. God was looking out for me. His office is in the shopping center next to my office. If I've walked past it once, I've walked past it a million times going to lunch. It never crossed my mind to try a new doctor. If it weren't for my nodular episcleritis, I never would have known that he is a keratoconus specialist. He's the best. He specializes in other things eye related. I recommend scheduling regular eye exams for you and your family with him. If I'd known about him sooner, I wouldn't have spent so many years not knowing why my vision was compromised. His equipment is state of the art. The staff is awesome, you won't be disappointed. He's well worth the Google search. read more

I felt put at ease by the safety measures they have in place during the Covid-19 pandemic and the courteousness, professionalism and knowledgeability gave me confidence in the service provided. UHook read more

The staff is rude. Dr. Cohen charges $295 for an annual fitting even if you don't need a new prescription. That is crooked.

Friendly staff. They were a big help in picking out the right frames for me. They have a nice selection of different frame options, on the pricey side, but you know you're getting a good, quality brand. read more

Please do not use Dr. Cohen at Optique at West Paces. I have used him for years. I have always had trouble getting written prescriptions from him after visits. This year his office held my contact prescription until I had 1-800-contacts call him directly. My account was paid in full when I received a bill. Now, more than eight months later, his office says my prescription is not valid because I have an unpaid account balance of $106. I find Dr. Cohen's comment that my problems with his practice are due to non-payment as insulting. I have impeccable credit. My insurance company and I have paid him almost $500 for one eye exam and contact fitting (no contacts or glasses). If there is a misunderstanding as to why he is 'holding' my prescription (since my March 2017 appointment) the burden of clarification is his. read more

Dr. Cohen is a nice doctor, who has mastered the art of maximizing the amount of mooney he can get from your insurance....if you have no insurance, beware, he will charge EXORBITANT prices for every detail he can squeeze out of you. If you think you have insurance, BEWARE, he will add charge after charge after charge. His frames are CRAZY prices, he is expensive in every way. He is also egotistical and thinks his care is superior to any other eye doctor in Atlanta. He is a good doctor, but many doctors in Atlanta are also EXCELLENT. If you want to spend money on an eye exam, glasses or any possible detail he can charge you, come to this doctor. He seems to realize he is in a ritzy area of Atlanta, and can easily overcharge on every single tiny detail. I will never ever return as I am tired of his money games that he tries to slide every dime out of your wallet. He will even has up-charge after up-charge for details of a normal eye exam. Careful!!!! He has gorgeous frames, so if you want to burn $100 bills and spend easily over $1,000 for what you can get for $200 on the internet, Dr. Cohens office is the perfect stop for you. Honestly, I am shocked how much money he squeezes out of patients and the insurance companies. Someone will figure him out, and likely stop this price gouging. STAY AWAY, go somewhere that all the charges are fair, and disclosed. Otherwise you will be billed and billed for makeup inflated charges. Shocking how a doctor can treat people like this, as they are supposed to help us, he is all about the money. read more

Dr. Cohen is a great and caring professional. The staff are friendly and the care is very very good.

I have got both contact lens and glasses from here. Dr.Gavin is very professional and helpful.

I've been a customer for 15 years, and have only had outstanding service from Dr. Gavin and his team. They are knowledgeable and caring, and know how to meet your needs. Additionally, Dr. Gavin's eye exam is on par, and even exceeds an exam you would normally receive from an ophthalmologist. His equipment is state of the art, and he works to stay on the cutting edge of advancements. read more

Dr. Cohen is the best eye doctor I have been to in Atlanta. His staff is so friendly and he is very thorough in his exams and explanations. He is one of the few doctors that actually values my time. I was seen by him exactly at my appointment time and he had me in and out. I am so glad I was referred to him and I would refer all of my friends to him. read more

My first visit with Dr Cohen could not have gone better!

They are far too busy to really devote the time or care to help with eye glasses. It took a month to get an appt, which was rescheduled because of changes to their schedule, the eye exam itself was thorough, but then after I ordered frames I got no response on when they would be ready. After half a dozen calls over two weeks that went unanswered, it took losing my temper to finally get attention. when I got my glasses they gave me 50% off for the hassle, but the lenses in the glasses are unusable. They are focused correctly in only one spot, and my peripheral vision is blurred every where else. Which means I have to turn my head to focus, rather than look through other parts of the lens. the whole experience took from October to January to get glasses, only to end up with an unusable pair. I am going elsewhere and cannot deal with the hassle of going back and forth to correct this problem. Go somewhere else and save yourself the time and headache. read more

I went to two other eye doctors for a contact lens fitting. Both were terrible. I went to see Dr. Cohen today and the first pair of contact lens he gave me were perfect! I am very thankful. The staff he has is equally as terrrific. read more

I found the people at Optique especially professional and friendly. Dr. Gavin mentioned several options for me that no one had mentioned before. The location is also very accessible. My only disappointment came in the pricetag. read more

Dr. Cohen is simply the best eye doctor I've ever had. I could not be happier with the LASIK he referred me to as well.

If you are looking for excellent service, a huge selection of quality frames and a comprehensive eye exam then look no-further and go and see Dr. Cohen of Optique at West Paces Ferry Rd. Your eyesight is to important to leave to a in-and-out chain store doc. read more

Dr. Cohen is very thorough and knowledgeable about his field. He is great about remaining patient and persisting through to find the right solution to complex eye issues. His equipment far surpasses any I've ever seen at any other doctors' offices. He uses state-of-the-art technology that seems to provide accuracy and precision. read more

Far and away THE best eye exam I've ever had. Dr. Cohen and his staff are personable, professional, and have great expertise in guiding you to the right glasses for YOU. The office environment is nice, featuring a large selection of frames to fit every budget. read more

Dr. Cohen is wonderful. He legitimately cares about his patients and takes time with me each and every time, which I feel is quite rare this day and age. I have nothing but great things to say about him AND his wonderful staff. They are also great, which is maybe even more rare. :) read more

Dr. Cohen has been my physician for a number for a number of years. He is absolutely fantastic. He always explained the results of my examination, and I feel confident that I am receiving excellent medical care. read more

I have been wearing contact lenses for 30 years and I have never had as pleasant and efficient an annual exam as I had last week at Optique at West Paces Ferry. I was in and out in 30 minutes, the staff was very pleasant, and the optometrist provided an informative exam and proactively discussed options to consider regarding several new advances in corrective lens technology. I heartily recommend Optique and plan to use them exclusive as long as l live in this neighborhood. read more

I was very impressed with the technology used at Optique. It had been several years since my last eye exam, and I was pleasantly surprised there was no eye dilation. Between their state-of-the-art testing equipment and Dr. Cohen's super vision knowledge, I don't see the need to go anywhere else. Oh, and they are in network for my VSP :) Win. Win. read more

Eye exam was extensive, but efficient. Very friendly service and able to work within my complex schedule and provided a few extra "test" lenses since I was planning to be out of town for a month before the normal contacts order came in. read more

Dr. Cohen and the staff at Optiques at West Paces were extremely friendly and knowledgeable. I believe this has been one of the most thorough exams I've had. Chris was very helpful picking out frames and took his time with me and gave me an honest opinion. Lisa was also extremely friendly and I'm looking forward to returning to this location. read more

Dr. Cohen is phenomenal, he has improved my vision 10 fold. He is very nice and genuine.