Just stopped in after a year from my first experience. I have to say today was such a great experience. The employee I dealt with was Shantala I believe that was her name if I got it wrong I'm sorry. Well she was very sweet,friendly and fast she had pizzas in the over going. Checking in guest with order,cashing people out and all while keeping a great attitude. When I asked if it was just her she mentioned her teammates was on lunch. She made me smile just watching how busy she was but in the mist of everything going on she was such a good sport. That woman deserves to be recognized. While everything going on she managed to keep my pizza from not burning and turned out great. Will definitely be back. read more

Pieology Pizzeria Perris - Burn pizza - Pizza Near Me - Perris, California

Don't go if you're craving a cheesy pizza... they're "under new management" and very strict on how much cheese they can put on your pizza. Even after you ask for extra cheese, you'll only get a tiny pinch of "extra" cheese. Asked if I could pay for extra cheese and the person over the counter said no... what a joke. It's pizza. Definitely not returning to the location. read more

Worst customer service experience ever. The employee added less than half a scoop of marina & a tablespoon of cheese. When I asked politely for more & offered to pay for the extra cheese in a Build Your Own Pizza the employee very rudely denied my request. Never coming back here again. If the employee didn't want to work this day she should have stayed home. read more

Omg place was wonderful never been and it was a 10 out of 10 for me if you love pizza like me this is the go to spot for sure . Keep it up

Always delicious to me here. Comes out great every time. I love that you can put whatever you want in the pizzas

I place an online order to this location by mistake I called them right away to stop them from making it and to ask for help on getting a refund or getting it transfer to the location I was at. The employee didn't care ro ask for my order info and quickly dismiss me telling me there was nothing he could do on his end to go through the app which is what I ordered through. The app does not have an option to cancel or request a refund he told me to file a complaint. It was a mistake on my end but he was not professional or helpful. I still made a purchase at the correct location they explained in a great manner that the are all franchise and can't transfer an order. read more

Since they opened I had eaten there a few times and it was great. I went last week and this is what I got .. it was a flour tortilla that cost me $15! I called to complain and they basically said sorry .. no offer to make it right at all ... sorry management but you've lost a customer.. I actually threw the "pizza" away and went to domino's read more

Pieology Pizzeria Perris - WTH is this??? - Pizza Near Me - Perris, California

I hadn't been to this place in quite some time, no reason in particular. We were talking about it work, so I decided to stop in. I honestly thought they were closed when I walked in at 4pm on a Friday evening in summer. Pleasantly surprised to find out they were open and I could order. That's when it went down hill. The young lady that came out from behind the door was pretty rude and seemed rushed and I don't know why. I was the only customer in the place!! The other young lady that took my money, although very quiet, seemed happier. The worst part was when I got home. My pizza was so undercooked, not even toasted crust, I couldn't pick up a slice with all the toppings and sauce sliding off. If not for my air fryer, I would have tossed the whole pie!! Needless to say, I'll be sure to check my order before leaving the next time I stop in... however many more months that will be. read more

Terrible customer service!! We had to leave without our food bcz the employee never told us we couldn't eat at the dining room, it was Saturday 8:20 pm she doesn't care about customer service, was taking the order in a bad attitude! Really disappointed!! read more

I am writing to express my frustration with a recent experience at your Perris CA store. While building my own pizza, I was informed by an employee that I could not add extra cheese or marinara sauce, even though I was willing to pay for the additional toppings. I have visited this location several times before and have added extra marinara when I felt it was needed--just a small amount, not excessive. So, I was confused and disappointed when I was told I could not do this on my recent visit. I politely asked the employee for the manager's name and contact information to clarify the store policy, but she refused to provide it. Instead, she asked for my name and number, stating that a manager would contact me, As someone with retail experience, I know this is not standard practice, and I found the employee's refusal and attitude unprofessional and disrespectful.I wanted to make it clear that I was fully aware she was refusing to provide her managers information . I expressed my frustration by touching the side of my head, almost as if to ask, 'What's the issue here?' I then made a gesture, tapping my head, as if to check if she was okay with her actions. She became so bothered by my gesture that the employee asked me to leave, which felt ridiculous since I wasn't being rude, loud, or disrespectful in any way. I was just trying to comprehend why she was being rude and refusing to provide us the information. Prior to this all I wanted was a clarification on the policy by the current manager. Due to this negative experience, I had to leave the store, despite still being willing to make my purchase. I am hoping to get more information regarding this policy and a resolution to my experience. Based on this encounter, I am hesitant to return to any of your establishments in the future. As for the employee I hope sincerely she finds a job she truly loves because I can tell she hates every second of her working shift and that's just truly a sad situation to be in. If she were more capable, she could've not escalated the situation. She definitely needs to work on her customer service skills. read more

The menu has evolved over time, but it continues to be a value for it's unlimited personalized options. read more

I walk in during lunch hour and I'm the only one there. That should have been my first sign to go somewhere else. Don't come to this Pieology, they are out of many toppings, then the toppings they do have they give you a limited amount due to a "topping shortage" as the sign says. They also have no drinks. Tap water is the only option. IDK who manages this store, but they need to get their sh!t together. I won't be coming back. read more

I love blaze pizza, and sense they don't have it here in perris. I decided to give it a try sense they have the same concept. But after trying, it never coming here again. The dough was soggy, the onions are where still raw and made my pizza teste horrible. Plus they charge a $1 to get ranch. And the soda machine that suppose to have lots of flavors only had like 5 flavors. Tables where dirty.. just dissapointing. read more

What ever happened to good customer service? I put my order in online and was given a 25 minute wait time. Arrived on time to pick up my order and was told someone already pick it up. Ummmm nope, I'm right here. The employee reprinted my order and confirmed that was the correct order. He told me to give him a few minute to prepare a new order. No sorry, no sort of remorse for giving my order to someone else. I also noticed there was no other order waiting so if they gave my order to someone else, why wasn't the other persons order still there waiting still? No one ever came back saying they got an incorrect order, mine, either. So on top of waiting the original 25 min for my order I had to wait another 25 min for the order. When my order was done he brought it to me and said "here you go". Still no sorry, no thank you for waiting or sorry for any inconvenience this caused you or your family waiting. What a waste of time. I'm really contemplating just going to Moreno Valley because they are always super nice and take pride in giving good customer service. read more

We went in today 1/29/24 for two pizzas. The staff member that helped us out was extremely rude. She wouldn't even let us talk and give our order. They didn't have a couple things which is okay it happens. The other staff member had great customer service but what looked like was the manager was very rude. Honestly you should just go to the one in Moreno Valley. They had the most amazing customer service over there and they actually put the toppings on it unlike here where they only put 8 of the smallest pepperonis on a bacon and pepperoni pizza. Will definitely not be going back to this location. read more

Pieology Pizzeria Perris - Pizza Near Me - Perris, California

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Really friendly employees! This place always has great service and is always really clean! Definitely recommend. read more

stopped in 4:50 pretty busy waited about 10 mins to order mind u my pizza wasn't done until 530 employees might be new they all were running around like chickens with no head i counted 4 pizzas come out the oven very crisp (burnt edges) i ordered mine and well had to step away to use the phone they called my order and when i got home my pizza was very very crisp and burnt around the edges ‍ i was beyond tired and also live far away (picked it up near my work) i live in fontana maybe there should be someone watching the pizzas instead of everyone doing their own and then taking orders and forgetting what's in the oven read more

Pieology Pizzeria Perris - burnt edges and the bottom was just as bad - Pizza Near Me - Perris, California

From the pizza to the service to the cleanliness, this location gets a solid 5 Stars! The Pieology in Perris is one of our "go to" lunch spots, and they have yet to let us down. The food is great, the service is incredible, and the establishment is clean. This is clearly the result of effective management. I believe the manager of this location is "Louis." Food: If you haven't been to Pieology, they offer different crust types that you can coat with olive oil or butter. Then you can select your preferred sauce and cheese. Next comes the vegetable selections and then the meats. If you prefer a crispier crust, just let the employee know; they're really great at getting this right. They also have salads. I should also mentioned the beverage bar and delicious watermelon tea. Service: As I indicated above, the service at this location is off the hook. Each employee has been welcoming, friendly, and attentive. It also awesome to get great service at mid-range fast restaurants; regardless of who is working. Cleanliness: The establishment has always been clean, and I have yet to encounter a dirty or wobbly table. The management and employees clearly take pride in their work and want to provide an excellent experience. Again, a solid 5 stars in every category at this Pieology location! Keep up the great work! read more

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No A/C. Over priced pizza. I would give it a minus stars but they don't have them. Do not recommend coming here read more

Pieology Pizzeria Perris - $14 pizza with 10 pieces of pepperoni; another 10 pieces additional $2. What a ripoff. - Pizza Near Me - Perris, California

We went here to have a pizza for the first time as we visit the area. As it was a bit late we checked open hours which said it will close 11pm. We drove for 20min and were there at 10:30. The doors was looked and they was cleaning the floor and said they couldn't let us in. We had some friends who came a few min earlier and they were inside and ordered, but we were not allowed inside. Our friend inside had to order for us and brought it out to us, so we had to eat outside. Clock is now 10:50pm and we are done with our food (which was good though) 10min before the restaurant was supposed to close. read more

Here we go again. After eating here last time, the pizza was tasty and good(probably because the manager made it for me being comes for the terrible burnt pizza made by youngsters that just don't care! I'm thinking today try it again and 1 girl working the ovens(staff of 3 more just sitting around where customers sit) burns the hell out of it and does not look like it from the top till you bite in. Is is just perris or are all the restaurants being mediocre like this place??? read more

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Pizza, taste, burnt or like the oven was dirty.staff was very non-animated or friendly Also, a group of homeless people live outside on the side of the building read more

Tim displayed amazing customer service. He was friendly and helpful with a smile on his face the whole time. I appreciate his great customer service. read more

Worst customer service that i have experienced in this place. No time management, literally 1 person in the entire restaurant. What kind of management is that read more

I was craving a delicious pizza on the evening of Christmas. I've never been to a Pieology store, but believe me... I am now a loyal customer. I was helped by Gabe, Juan, and Eddie, and they provided me a wonderful experience throughout the whole pie-making process. My food was absolutely delectable! I have never custom-ordered a pizza before, however my experience here made it both easy and fun! The employees working tonight were both very friendly and immensely helpful, serving me with kindness and a smile on their faces. I definitely will be returning regularly, as Pieology and it's hard-working staff made Christmas dinner a great one! read more

Pieology Pizzeria Perris - Wonderfully made pies! - Pizza Near Me - Perris, California

At this point we should just give up on this place !!!! This time we thought we were lucky as there was only one guest inside. To our surprise ONCE AGAIN they took for ever to get our pizza started (the young girl) took her time LITERALLY every slice of Pepperoni etc etc she was adding it was SO BAD I almost said something Just seemed like employees here DONT WANT TO WORK !!!! No wonder this place has gone downhill read more

Not bad would def go again. Got the alfredo chicken pizza or whatever it was called. Would come again

Very rude employee. First time at Pieology and we walked in after 11am to an employee telling us she is not open yet. I understand that maybe location is understaffed and happened to be running behind that day. When I continued to ask her what time it would be open she walked away with no response and was on her phone. She never came back out with a response. We left and won't be going back. Employees are a representation of a brand and I hope they provide customer service training. read more

I ordered my pizza 40 mins ago. I gave them that much time because this isn't the first time they don't have my order ready on time. I ordered it at 1:35. It's 1:15pm. They haven't even made it yet. I'm a lil annoyed. I'm like wtf. Idk what to do. Who manages this store . It's 1:16 as I write this review. They haven't made it yet. looks like it's going to take a whole hour or more. Idk. I kinda want to just leave. I'm kinda disgusted. I know it ain't the employees fault cause they have no employees literally. Is the store manager that shitty that no one wants to work for omg. I kinda want to kill myself. Lmao read more

Pieology Pizzeria Perris - a woman sitting at a table - Pizza Near Me - Perris, California

Overall pretty satisfying pizza pies self customized and did not take long to be ready, I was actually expecting to wait longer to eat. Good variety of toppings and seemed fresh. I tried the Artisan Thin and my husband tried their Protein Pizza, both very satisfying. Restaurant could be a bit cleaner specially at the soda station. Employees not the friendliest but were okay. read more

Pieology Pizzeria Perris - Protein Pizza Crust - Pizza Near Me - Perris, California

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I went in around 11:00, people were polite and friendly. I ordered and waited for my pizza. Without opening the box (I was the only one in the store, it had to be mine) I went home and found this. The worker had to know she was boxing up a charged mess. read more

Pieology Pizzeria Perris - Not the best experience at the perris store. - Pizza Near Me - Perris, California

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This was the worst experience I had with pieology, the wait was to long, all for the orders just to be wrong poorly made and with a piece of hair in the cheese. read more

Pieology Pizzeria Perris - Hair in the cheese - Pizza Near Me - Perris, California

This is my first time making a review in my life. I never complain because I know we all have bad days. Today Sep 17, 2023 I walked in, it was my first time trying Pieology and I was very excited but every single second I was there was a big NO for me. There was 3 girls working. They have the WORST customer service ever! The girl at the cashier was the worst she was giving me attitude and making me feel dumb. Who hired these girls? I am not coming here ever again and I will be letting my family and friends know, not to come to this location! TERRIBLE SERVICE, I am very upset read more

Whoever made my Pie today should marry wealthy and be treated like royalty their whole life!! Ordered online, food was ready when I arrived, from the first bite to the last, it was mouthwatering with excellent flavor! Right down to my fresh lemonade. Excellent job ladies!! read more

Too expensive most of the time for a small pizza & they should have special promotions to attract customers. Sometimes customer service is subpar. read more

Holy crud please come here I absolutely adore Pielogy! From the moment I stepped into their storefront, I was blown away by the warm and welcoming atmosphere. The staff are all incredibly friendly and knowledgeable, and are always willing to go above and beyond to help you find exactly what you're looking for. As for the products themselves, they are absolutely top-notch. The quality and craftsmanship that goes into each and every pie is truly impressive, and I have yet to be disappointed by anything I've purchased from Pielogy. The best thing about Pielogy is their commitment to sustainability and ethical production. The service is impeccable the two workers, Juan and Eddie, were amazing when I went. They were extremely helpful in finding the pizza just right for me. If anyone needs a delicious fresh pie please come here, and if Juan and Eddie are there you know the za is going to be amazing! Overall, I am over-the-moon in love with Pielogy and can't recommend them enough. Juan and Eddie are some of the nicest staff I have ever seen in a fast food place and I can't thank them enough for helping a wee lad like me read more

This location is run on a skeleton crew the franchise owner should be embarrassed there is always a wait and then employees rush and burn pizza that is what everyone is saying read the reviews do better because i will not be returning and im sure others feel the same its lame that you have young girls working late by themselves with a line of 8+ customers also saw a baby roach or waterbug in the restroom disgusting im sure they also dont have time to clean yuk!!! My pizza was so burnt and i cant even blame the poor girl working she was trying her best this is a management issue- will also reach out to corporate this is unacceptable read more

I usually love Pieology but this location has made me question things. I ordered the pizza over an hour ahead of time & still had to wait 15 min for it to be done. Then, my "notes/ special requests" were completely ignored. My pizza looks like a cheap frozen one with random gobs of sauce and unmelted cheese. When I called to inform them about the problem I got "uhhhh" "we'll...uhhh...there's nothing I can do about the pizza, sorry about that". Cool! read more

Pieology Pizzeria Perris - Underdone pizza - Pizza Near Me - Perris, California

This is a celiac safe place if you Ask for Tell them to change gloves when they grab dressing bottles or tough any door or lever or handle Gluten free crust Allergy tray fresh toppings from the back A clean pizza roller knife I've had a 100 percent success rate as a diagnosed celiac. read more

Great food and service shame they brook glass and sad they have to deal With that in perris read more