I called Dustin to schedule help figure out a phone line issue, he showed up, was very…read moreprofessional, helped get the issue sorted out quickly and efficiently. I would hire him again anytime I need this type of technical support. Highly recommend!

Awesome company. Very polite and down to earth. Dustin is one of the nicest people you can meet…read more If I could give him 6 stars for the rating, I would.

The service here is great. The people are patient, friendly, and kind. They were really helpful…read moreand didn't didn't overcharge.

All I have to say is that they offer class act service. I had an older computer that I had hoped…read morethey could revive. Instead of giving me the run-around, and keeping my computer longer than they needed, the took a look at it and came to a quick conclusion..KAPUT. I thought for sure they'd charge me for the estimate, but they didn't. The staff explained to me their conclusion to my predicament, and my options for recovering the data from my hard drive. The staff were also nice enough to refer me to a service with a discount code. And on top of everything they removed my hard drive and didn't charge me for their efforts. I know that when I do get my computer in the future, if I have any issues, this is the place for my computer repair needs.

Chris and jasious helped us get my husbands Google assistant to work right away! We were at…read moreatascadero for hour and could not help us! The men here did it right away

New phone, forgot my pin, The crew at this T Mobil store was AWESOME! Got me out in less than 30…read moremin. Another T Mobil store staff was clueless.

What a bad experience I had today. Aside from them lying on taking back a home internet box so he…read morecan go on lunch and then being handed off to another guy who had an attitude and was refusing to take my T-Mobile home internet box until I called T-Mobile and they confirmed that they should take the box, did he take it. T mobile do better and get employees who want to work.

How do I begin. I changed stores because I was very tired of the other store that I used to go to…read moreand here I am frustrated again. I went to process an phone upgrade and was told that I would receive all the paperwork in my email to sign. Never received it. Contacted customer service and they told me they weren't able to help as it was a store transaction. Called the store and they told me that they couldn't help anymore as it had already been sent out and they advised me to call customer care again. Customer care told me that the order was there but it was a weird order. Today I woke up to a text from T-Mobile saying my order was cancelled as it was processed wrong. The guy that "helped" me was trying really hard to get me to do it myself online. Why have stores if they want you to do it yourself then? I'm so over this company.

20/10 experience with all of the guys here. I came in being…read morean unhappy Verizon customer and left a happy T Mobile customer. Not only am I saving probably around 170/month with T mobile but they made that whole process of switching carriers, answering all my questions enjoyable. Normally being in a business like that for around the 3-4 hours I was in there I would be stressed, tired and annoyed but each and everyone of them made it a great experience chatting about life, phone stuff and everything. If you are in need of a great crew and great phone company I highly highly recommend going to the T-Mobile in paso! Thank you all SO much.

Lazy workers was just chillin with no customers and don't even wanna help someone cancel they phone…read moreplan. They said we gotta call 611. Don't even make sense.

The new owner said they will be open for business as the posted hours say i w will give them a…read morechance. The service was great when I went today at 10 am.

So I brought a friend of mine into the Metro by T-Mobile store in Paso Robles on spring Street. We…read morewere there to help him get a phone and possibly add him to my account. Unfortunately we were unable to do that but Osmar, who was the agent helping us, was EXTREMELY PROFESSIONAL, had a GREAT PERSONALITY and was VERY EASY TO TALK TO!! Need I say, I was PLEASANTLY SURPRISED!!! Thank you Osmar... You'll be missed!! DG

I am very pleased with our reliable they are! It took one call to customer support and they had me…read morefixed up quickly.

Dial up is faster. The biggest disaster of an internet company in the western usa for price per…read morespeed. Not even useable for basic home use during a 24 hr period. Half of my internet speed is gone at 5pm consistently and when you leave for a vacay and come back, forget it. It's reduced to a fifth of what we are paying for and you spend hours on the phone with them to only have a few weeks of medium results. No it's not the router. It's your wifi service co reselling your WiFi. Upgraded my service months ago to have slower service than previous plan. After hearing the support staff today when tech support thought they put me on hold: I highly recommend that other users review their rights and the basic laws of ca consumer protection. California offers several protections for internet consumers through laws such as the California Consumer Privacy Act (CCPA) and the state's net neutrality law. The CCPA grants California residents the right to know what personal information companies collect, how it's used, and with whom it's shared. Consumers also have the right to request deletion of their data and to opt out of data sales. This law aims to protect your privacy and allow control over how your information is handled by businesses, including internet service providers (ISPs). Additionally, California's net neutrality law, established in 2018, prohibits ISPs from blocking or throttling lawful internet traffic, as well as from engaging in paid prioritization, which could lead to differential treatment based on payment agreements. This means that ISPs in California are not permitted to intentionally slow down internet speeds for certain users or content types, which offers further protection against discriminatory practices based on your browsing activity or preferences. For more details, refer to sources like Connect California and Consumer Action.