I am very pleased with our reliable they are! It took one call to customer support and they had me fixed up quickly.

Dial up is faster. The biggest disaster of an internet company in the western usa for price per speed. Not even useable for basic home use during a 24 hr period. Half of my internet speed is gone at 5pm consistently and when you leave for a vacay and come back, forget it. It's reduced to a fifth of what we are paying for and you spend hours on the phone with them to only have a few weeks of medium results. No it's not the router. It's your wifi service co reselling your WiFi. Upgraded my service months ago to have slower service than previous plan. After hearing the support staff today when tech support thought they put me on hold: I highly recommend that other users review their rights and the basic laws of ca consumer protection. California offers several protections for internet consumers through laws such as the California Consumer Privacy Act (CCPA) and the state's net neutrality law. The CCPA grants California residents the right to know what personal information companies collect, how it's used, and with whom it's shared. Consumers also have the right to request deletion of their data and to opt out of data sales. This law aims to protect your privacy and allow control over how your information is handled by businesses, including internet service providers (ISPs). Additionally, California's net neutrality law, established in 2018, prohibits ISPs from blocking or throttling lawful internet traffic, as well as from engaging in paid prioritization, which could lead to differential treatment based on payment agreements. This means that ISPs in California are not permitted to intentionally slow down internet speeds for certain users or content types, which offers further protection against discriminatory practices based on your browsing activity or preferences. For more details, refer to sources like Connect California and Consumer Action. read more

I have been a customer of Ranch WIFI for at least 15 years. It has been a steady and consistent provider. I recently had a service interruption that was very perplexing. The technician, Tyler persevered and found that a rat had partially chewed my cable to the dish. he replaced the cable and solved the problem. Kudos to Tyler and Ranch WIFI. read more

Their technical support continues to get worse. Their internet continues to get worse as well. I wish Peak Wifi would replace them. Our main home is serviced by Peak and we have literally never once had an outage. Looks like we are headed for Starlink. read more

Excellent for over four years. I have used RANCH WIFI. No disruptions, they call back when you leave messages, and have handled nearly every request within 24 hours. I am out near TOBIN JAMES winery and have had ZERO problems with my service! read more

Tara in your tech support department is amazing. After working with another tech first, Tara dug deeper and solved my problem. It took two calls to get it right, but worth it. I know being in the security industry how important it is to have top noch problem solvers. And Tara is that special one. Thanks again Tara !! read more

So here we are yet again, internet dies last night, on and off al night, causing Alexa to chat to me at 2AM, then spotty service today, now agin at about 7:45, dies. Called Tech support, on hold and waiting for a call back still, 35 minutes later, service is out. This service SUCKS... How about a credit back for all the years of poor service? read more

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Ranch WiFi has the best customer support I've experienced from any WiFi company. We had ranch WiFi for about a year and a half and never had any issues aside from our internet crashing on Super Bowl Sunday. I remember thinking there is no way this is going to get resolved before the game is over; however, I called customer support and I immediately was connected to a staff member who was able to fix the problem remotely in minutes. We recently canceled our service due to the price, and the price alone. When I called to cancel, the staff was so friendly and understanding. I really wish we could have kept ranch wifi. If we ever have any internet issues in the future, we will be going back to ranch wifi. read more

So that was in September. Still having the same issues. Still waiting on a call from management. Still having my job severely impacted. Called again this morning as was told that there's no way to contact a management team and there's no one to talk with. How am I supposed to work? read more

This is 1 star service. No doubt about it. I give them 2 stars because it's the only option for me, and their folks on the ground SEEM to TRY to care... I've been a customer now for several years, and I've heard every excuse in the book from these guys. I would say that in the last 3 years, I've had at most 1 month of quality service without any issues, yet they VERY RARELY ever actually admit to anything. When you write to them with a problem, they always make you feel like you're the only one having the problem... uh huh... I came to yelp curious tonight to verify that I'm not crazy. I'm not the only one who is having constant problems. It's good to know I'm not alone. I have a 15mbps plan, and every night my speed slows down to being almost unusable. I can't even stream music, let alone video. During the day, the connection is great! But as soon as people get home and start trying to stream, the connection goes to crap. I've attached a screenshot of my speedtest tonight, which is roughly average. I just did a speedtest to San Jose, and got 135ms ping time, and 2mbps down and up. San Jose should be a 15ms ping time, not 135! 2mbps is actually pretty decent, lately it's been less than 1mbps in the evening. read more

Ranch Wifi - 135ms ping time to san jose! and 2mbps download/upload. Should be 15ms, and 15/5 - Internet Service Providers Near Me - Paso Robles, California

When I lived in Shandon I replaced my home HughesNet satellite internet with Ranch Wifi and it was far better service for about half the price! I especially want to say THANK YOU RANCH WIFI for stepping up in a timely and zero cost way to provide home WIFI to the Shandon students who did not have access to WIFI from home during Shelter in Place!!! You have gained my respect for DOING THE RIGHT THING with joy and grace. Our rural communities are fortunate to have you! read more

I emailed Ranch wifi to update my name on the account with my new last name since I recently got married and they sent this cute card. I loved it!!! read more

Ranch Wifi - Internet Service Providers Near Me - Paso Robles, California

Not sure why this company is still in business. Owner is solely concerned with lining their pockets and not adding, expanding or even improving service levels. Seems they've also changed their requirements - such that only if you are in direct line of sight and 100 yards away and receive a 90+ percent signal strength, will you even be considered. And if you don't meet the criteria, they pull existing equipment or try to upsell some ridiculous relay setup for thousands of dollars. Don't let this company waste your time and money and hold out for real internet alternatives coming soon - your hotspot is more reliable!!! read more

Our "high speed internet" through AT&T Was marginal at best. But when it rained we had 0 internet. It has SUCKED FOR TOO LONG. To make a long story short...we live in a canyon. Impossible for almost any internet company. To get us service. Ranch WiFi bounced (repeated) a signal off two of my neighbors to our house in an impossible valley NOW we have great internet. I am so stoked!!! It is hard to explain how much this has improved our lives!!! Carlos! Carlos is an Amazing tech! OMG omg. Ranch WiFi thank you so much!!!!you don't know how much you have helped my business!!!!'I should pay you a commission....maybe not. But they are that GOOD!!!! Love you guys!!!!!! read more

We live out in the country in Arroyo Grande. We were using another local company and found that their speeds just couldn't handle Netflix running, while both kids were on their tablets. We were constantly having to tell the kids to "go play outside".... which isn't a bad thing. I also noticed we were getting horrible connections in certain areas of the house like our bedroom. Since we got Ranch WiFi I haven't noticed any issues with Netflix. My work emails send super fast.... literally everything works faster with Ranch WiFi. read more

Literally the worst customer service I've ever experienced. I've called multiple times over the last few months and either I don't get a return call, or I don't get a return call, even if there is a ticket out. Also the wifi is really slow. I really wish there was another provider in the country where I live. I'd switch in a heartbeat. read more

Our Wi-Fi went down at 2 o'clock in the morning. Sent an email to customer service and Oliver contacted us back immediately. He walked us through how to reset our system and had us back online within 30 minutes. His attitude and engagement was absolutely commendable and we appreciate Ranch Wi-Fi for taking care of our services as we deal with over seas clients that we can only deal with at night. read more

This is a review for the technical support. I called today perplexed on what had happened to our internet. I'm not highly tech savvy, but had reset our router multiple times. The technical support provider was so patient, clear and helpful. I couldn't have been more impressed. My internet was back up within 20 min. read more

Super upset with this company, they came out. Told our babysitter that they couldn't instal due to our location and then said they would finish the full report and then call us back to see what are options are. Three weeks and no call, no help finding out how we can get internet for our school age kids. Honestly the worst customer service. I wish another company would come in to help the rural community! Feel like this company takes advantage of being the only company to provide us internet. read more

After several years of having Ranch Wi-Fi, I can say I'm a satisfied customer. So glad to have good internet in the Atascadero hills!

I HAVE INTERNET/wiFi, yay ranch wifi you can make dreams true;)!!! Awesome! Country,hills,lakes, sewers, your connection is HERE!!!!

I cannot say enough about my new service. I just moved out here. AT&T recommend Rancher. I was in a pinch to get the service set up and these guys were on it. They did their assessment in two days, and installed the next day. The guys that came onsite were very cool, helpful and did a great job. There was one glitch with the service and they hopped on it immediately. Super happy customer here. Thank you. read more

I'm not one to write a lot of reviews, however, I felt it warranted on this ocasion. When I look at a business for internet service, speed is not the only thing I look for. I recently had an issue with my internet service with ranch Wi-Fi and it was handled promptly and to my satisfaction. This was not the first-time I have called needing some sort of remedy with my internet service or equipment, we have a lot of wind at different times of the year that can cause issue. I'm my dealings with ranch Wi-Fi I have never been put off to voice mail, or put on hold for more than a minute, nor have I done away unsatisfied. When it comes to service and keeping their customers happy their technicians and manager make a grand effort to solve the problem and don't stop until it has been resolved. I highly recommend ranch Wi-Fi to anyone looking for an internet provider. These guys are great. Robert read more

We've had Ranch WiFi for a few years now. Never had any problems, always works great. It went down a couple of times, got a new router and was good to go again. We live 60 miles from town, out in the mountains so I am very happy to have this wonderful company. The staff is awesome and very helpful. Thanks Ranch WiFi!!! read more

Switched to Ranch WiFi from Hughesnet and it's been an amazing experience and improvement so far. Carlos did an amazing job at my installation and I've been closely in touch with Austin throughout the whole process as well. Great customer service. I'm very impressed and so happy I switched. They are a smaller company which I love. Highly recommend! read more

When we bought a ranch and moved out into the rural beauty of the Central California Coast, I hadn't thought about how we would access the Internet. We subscribed to a satellite television service, but couldn't get internet service at a useable speed. Happily, Ranch WiFi soon arrived, and we now enjoy consistent strong service. We have given up on our satellite television service, preferring the speed and quality of the internet access we get through Ranch WiFi. Their service, rarely needed, has been quick, friendly and efficient. I highly recommend Ranch WiFi. I can't imagine better WiFi out here off the cable grid. read more

Best satellite internet! We used to have hughes net and it does not compare! We have never had any lag or buffering and our home has about 15 devices! Love it! read more

I have had Ranch WiFi in the past and I have to admit it did have it's problems. I have moved to a new location that is in the mountains east of Atascadero. They are the only ones that could do the job correctly. I tried Viasat and they didn't tell me that no matter what you pay you only get 480p(my tube TV from the 60s might be able to work). Needless to say I have learned my lesson. Ranch WiFi will do everything they can to bring you the best service they can. read more

I have had ranchwifi for a few years now and their service is not reliable to say the least. We have constant issues as they do not have the capacity to serve their customers. There are always excuses that a piece of equipment failed, and ALWAYS try to point the finger back at my equipment, and their first request us reboot the router. If I had another solution I would dump this company. I have requested to speak with the owner several times and of course I never get a call. The last time I was told he was in Tahiti for thanksgiving so he could not talk to me. What he can not send a simple email or respond upon his return. Bottom line is that this is a fly by night organization who does not know how to provided a reliable service. If the owner of this company can not call a customer back, clearly he does not care about his customers who are sending him to Tahiti. read more

Overpriced for the speeds you actually get, which are about 1/2 the plan you are paying for. Every night from 5:30 till after 12:00 very bad speed, cannot stream movies. Unreliable speed, good for a while then dial up speed for a while. Aggravating if you are trying to watch a movie. I use https://testmy.net to measure speed. It can auto test and give averages, highs and lows. The Top 10 Countries for fast and affordable Internet doesn't Include the U.S. read more

I am 40 miles from the nearest city. I only have satellite or cell phone hot spot internet to choose from. Satellite internet was slow and data limited. I found Ranch Wifi and decided to try them out due to their unlimited data. I have had Ranch Wifi for about 2 years now. The installation price was expensive, but they let me make payments over a year. The speeds have been what I'm paying for and even higher. I have had my internet go down 3 times over the last 2 years. Twice was due to bad storms knocking the equipment out on my pole. The third time was due to an equipment failure. All three times it took them from 2-4 days to come out and replace or repair the problem. They never charge me for the repairs. I am able to reliably run many internet devices off my Ranch Wifi service including movie and audio streaming and remote security camera streaming. I am happy with their service overall and do recommend them to my friends. read more

Tripled the speed provided by AT&T to my Los Osos home! Great value.

I have been extremely happy with this service. I live way out in the boonies. They installed a new tower in our valley, and connected just about everyone with a view of the tower. The speed is enough to stream on my FireTV while streaming on my laptop, and playing a game on the phone. Price is reasonable when compared to HughesNet or Wildblue, which throttle your speed to unusable rates once you pass the cap. It is a small company, so support is not always immediately available. But when you do get a hold of them, they are much better than other companies. If you are on satellite, switch now. read more

Absolutely the worst, most technically incompetent and support-challenged ISP we've ever encountered, and that's saying something. I've used dozens of ISPs in my professional and personal life, from 1990s dial-up and ISDN to 2014-era fiber optic... this company not only has no idea how to provide customer service, they have no idea how to provide Internet access! There's a saying in our home: "If it's the weekend, Ranch Wifi must be down!" We're trapped with no other options where we live and that makes it doubly exasperating because, at $150.00 a month (we have to pay extra for the static IP (whaa?) and 'up to '20 Mbps' (hah), it is robbery, plain and simple. The owner should be ashamed of himself and go into a business that's far less important to people's lives and work. Maybe a donut shop. At least the (slow, intermittent) wifi would be free! I write this from my phone and will upload it to Yelp via my cellular data because *drumroll*... Internet access is non-existent yet again- who knows for how long- the lazy, uninformed 'Tech Support' gnomes in Phoenix, AZ (no more local support, for what little THAT was worth) shouldn't be allowed near a High School AV room let alone a Tech Support phone line. Last month, service was down for THREE DAYS out of 30 and intermittent/slow the other 27. Ranch Wifi still has a handful of GREAT (local) employees from back in the day, when uptime was a given and once, when service went down at 10pm on Christmas Eve, I emailed one of the local techs and he personally drove to their tower and had it fixed in less than an hour. We miss those days. It must suck to work hard and have to run interference for a clueless Tech Bro with a terrible business ethic. But not as much as being his hostage, er... 'customer'. If you can, avoid at all costs. If you can't, I sympathize. read more

The setup fee is awfully high!!! The dish is small, and the cable that runs from the dish to the house is about 10 to 15 feet. It takes the technician about 15 - 20 min to set it up, so I don't understand why they charge $300. The connection is pretty good. We've had the service now for about a year and haven't really had any problems. Just the occasional refresh is needed. I would give the connection/internet service 4 or 5 stars. read more

Ranch Wifi is great. Compared to any other options in the area like HughesNet, Ranch WiFi blows them out of the water when it comes to speed! Uptime is great and support has been on point for the super rare slow downs or outages. read more

All the people I've come in contact with at Ranch are great. The customer service and response times have been 5 stars. Unfortunately the technology hasn't worked out for us here on the East side of Paso Robles. My two neighbors use Ranch and at least one of them says its great. It hasn't been great for me though. It's inconsistent especially during peak demand in the afternoons and definitely at night time. The folks at Ranch wifi have done their best by checking the install and tweaking on their end to try and help. It's just not as reliable as DSL running at half the speed and almost 1/2 the price of Ranch's 10 mb service. read more

I switched to Ranch Wifi over a year and a half ago. They were awesome... at first. However, especially in the last 6 weeks, outages have been frequent and longer. I pay for premium speeds and get poor performance for long periods of time with regularly complete outages. The techs on the phone are great but can't really resolve the problems - "unplug radio - unplug router - accelerate call to techs that work 8-to-5". This is becoming a very frustrating experience. I've repeatedly tried to be supportive on the tech phone line but in the end, it takes way too long to fix problems and way too many problems. Not a good value. read more

Everytime we're in need of internet access when in range of Ranch WiFi service, they've been there for us! It's the best option around! 30mbps symmetric with low latency (less than 25ms from mobile) read more

I've had Ranch Wifi for about 6 years now. I'm a rural customer who's only options were satellite and dial up. Ranch Wifi has always provided me with excellent service, and are always available if there is a problem. I don't have much experience with other providers but I know with Ranch my family of 5 and I have the speed and connection quality to game and stream to our hearts content, with ping times on par with my Charter connection at my business in town and uploads that are surprisingly faster than my Charter connection. Quality, connection, great service, and competitively priced for like systems, I highly recommend them. read more