Lazy workers was just chillin with no customers and don't even wanna help someone cancel they phone…read moreplan. They said we gotta call 611. Don't even make sense.

20/10 experience with all of the guys here. I came in being…read morean unhappy Verizon customer and left a happy T Mobile customer. Not only am I saving probably around 170/month with T mobile but they made that whole process of switching carriers, answering all my questions enjoyable. Normally being in a business like that for around the 3-4 hours I was in there I would be stressed, tired and annoyed but each and everyone of them made it a great experience chatting about life, phone stuff and everything. If you are in need of a great crew and great phone company I highly highly recommend going to the T-Mobile in paso! Thank you all SO much.

Very well versed customer service. I m now interested in the new Samsung as I really hate my…read moreiPhone. Previously I had a Samsung which i loved! Hopefully, a deal will be on the making!

Everything we go in the customer service reps are competent, efficient, patient and friendly. The…read moreconsistency of professional and personal is outstanding.

I placed an in store order at 6:15. Hear nothing about it being processed. So I figure I'll go…read morehang out so I'm there when they pull the item off the shelf. After awhile of no customers in the store I decide what the heck I'll just go on in. Only they locked the doors at 7:45 and the store and site says you close at 8 rather than look at me trying to open the door locked. I made it all the way back home to post this before they even technically should have been closed. Do better

This is not a Verizon store so whatever happens here or is promised here, Verizon will not back you…read moreup. I went in here 2 weeks ago while visiting from out of town to replace my phone. I had a 99.00 buyout leftover in my phone and was told by MAURICE that if I purchased 130.00 in accessories he would waive the 99.00 buyout. I did that and have a receipt showing I was only charged 10.00 for the buyout plus the 130.00 for accessories I could have purchased on Amazon for 40.00 BUT I now have the 99.00 charge on my Verizon bill and Verizon says since they're not a Verizon store I'll have to go back in person. I live 300 miles away. He also told me my phone going forward would be 11.00 a month but it's 18.00 a month. I've left 3 messages with the store through Verizon but they will not return my call.

I wanted to leave a review after seeing one that didn't quite reflect my experience at this…read morelocation. I worked with Brian, a newer representative, and he was patient, professional, and genuinely committed to helping me with exactly what I needed. He took his time answering all of my questions and never made me feel rushed. When he needed additional support, Junior stepped in right away, which only showed the strong teamwork at this store. I would much rather have representatives who take the time to ensure everything is done correctly than feel hurried through a transaction. As someone from the older generation, I truly appreciated the respect and patience shown by both Brian and Junior. It was an absolute pleasure being helped here, and I would gladly recommend this location.

I'd have to say our experience prior to working with Maurice was not very good…read more I don't want to smash on anybody in particular because the first guy was really nice but totally misled us. We switched phone plans and decided to get a family plan with Verizon. My husband dropped off his family plan to join one with me and our daughter. And of course, we joined in on one with him. That said, the day we went to buy three phones, we ended up walking out with just two. The third phone couldn't get up and going. And we were there for a couple of hours! Lots of chaos. The short of it was, I had to call the 800 number to get the third phone going days later. We were told about a TV that comes with Wi-Fi and ended up taking the deal. There was no information given to us about the TV, turned out. The Wi-Fi was just as expensive as spectrum (which we already pay) so I ended up having to take the Wi-Fi back and do away with the "free TV." Allegedly the original Guy told my husband to call the 800 number on his own to get the Wi-Fi box returned. When I walked in today, Maurice was helping another customer and decided to stop everything to assist me and helped me cancel the WiFi and directed me on returning the box. The things that didn't operate properly to begin were honestly very small, tedious, and doable fixes. My husband and I ended up figuring all this out on her own in order to get his new iPhone up and going. Sometimes it kind of seems like people just work on commission, which is understandable! But to complicate someone's process is never fun for a customer. I just wanted to commend Maurice for his assistance and we will work with him anytime going forward! A big thank you for giving me the sigh of relief that this entire process is over and we finally have three iPhones up and going! Thanks Maurice!

10/10 experience. My phone completely crashed after 6 years. I dreaded getting a new phone but the…read moremanager Chris was so helpful and he made it a very easy purchase for me. Thank you so much for your help Chris.

This is the worst store ever. Beware of Juan. Was told we can get new I-phones, Apple Watch's and…read moreI-pad for free. Told him we didn't need a number for the iPad as it never leaves the house. I expected a $160-$180 bill. I lost my mind when my first bill was $582.62. I called customer service and spoke to a manager only to find out that I needed to pay for 3 additional lines for 3 years. Needless to say. I will return the equipment and go back to T-mobile

I've had cricket for over a year and it's is dog shit. 60 minutes of waiting for garbage service…read more Customer service sucks. General cell service sucks. Speed sucks. Cricket wireless sucks. Their employees suck. The scum that mills around in there is unbelievable. Paso location is beyond horrible. Go att. It's cheaper and not shady. Cricket is a scam only made for people who don't know the law

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Paso Robles store today.