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Piercing Pagoda

2.7 (7 reviews)

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Bailey's Fine Jewelry

Bailey's Fine Jewelry

4.2
(84 reviews)
7.2 mi
•$$$

A+ customer service. Went here to get a new battery in my watch and to my surprise there was no…read morecharge. Donations are welcome but not required. Also had my earrings cleaned too. Thank you Emilia for your great service. I will definitely be back.

Bailey's Fine Jewelry was very kind and accommodating with my initial return after my husband…read morepurchased gold and diamond earrings for Christmas. I decided that for the investment, I would prefer an updated wedding band instead and was looking at a two-tone style. The sales process started smoothly, and sizing seemed straightforward at first. However, the communication around ordering and sizing became confusing. I was initially told the ring would take 5-7 days to come in, then 12 weeks, then suddenly it arrived. When the ring came in, it was still too large. After returning to have it adjusted, I was told the wrong size had been ordered (a 5.5 instead of a 5), and that it would need to be reordered again -- potentially another 12 weeks -- with no clear confirmation whether it could even be sized properly once it arrived. Ultimately, I requested a refund, which I did receive, though there was some hesitation due to timing even though the delays were outside of my control. The staff was polite throughout, and I genuinely liked the ring, but the inconsistent communication and sizing issues made the experience more frustrating than it should have been for such an important purchase.

Photos
Me and my fiancé with her engagement ring
Me and my fiancé with her engagement ring
Bailey's Fine Jewelry
Seating area

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Seating area
Booth Custom Jewelers

Booth Custom Jewelers

4.7
(14 reviews)
5.9 mi
•$$$

Was promised a response for next steps after a phone call and in person meeting by a specific date…read morethat they provided. Sent multiple emails with no response to date. Poor business practices. Would not work with them even if a response was received.

Lily, Brian, and the team at Booth are just incredible. They were able to re-size my very delicate…read morevintage engagement ring to several sizes smaller than any other jeweler could. I was so pleased with their work the first time around, I decided to go back for a custom wedding band. My engagement ring has an unusual shape and Lily came up with a fabulous idea for a wedding band jacket during an initial consult. They gave me a quote and a computer model and kept tweaking it until it was exactly what I wanted. The ring was complete on-time and is stunning. They've made a piece that looks like it belongs with the engagement ring. I also have to specifically call out Taylor. The most amazing part of my wedding band is the incredible hand engraving running around the top of the bands. Taylor does INCREDIBLE, unique hand engraving. It's art. I cannot believe my luck that I get to wear his gorgeous work on my hand for the rest of my life. Working with the team at Booth has been a complete delight and I would absolutely come back for future jewelry purchases. Shopping here supports incredibly talented, local artisans and their skill is undeniable.

Photos
A very happy engagement and pave wedding band customer recently sent us this proud shot of her Booth Custom Jewelers stack!
A very happy engagement and pave wedding band customer recently sent us this proud shot of her Booth Custom Jewelers stack!
Exclusively Carrying Designs By Janet Alix
Exclusively Carrying Designs By Janet Alix
Booth Custom Jewelers Store Front

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Booth Custom Jewelers Store Front
Jewelsmith

Jewelsmith

4.5
(28 reviews)
22.0 mi
•$$$

Would not recommend them with high carat gold. Wanted to turn my 24k gold into other jewelry and…read morethey did a scratch test to test the gold. They stated it was 22k. As a jeweler, they should know scratch tests are not meant for higher carat gold but a xrf or pmi gun. Took it to a pawn shop for testing and even the jewel recycle and they both confirmed it was 24k. Them being jewelers, they should know this and not try to scam customers. Their work is amazing from what I have seen but I can not trust them. Beware.

When a tenured branding expert moves from Los Angeles to Durham, she's compelled to analyze…read morebusiness presentation. From the moment I met one of the owners, this gem of a store got my attention. Before setting foot into the shop, I was impressed by their proactive, organic social media campaigns. The visit to Jewel Smith of Durham blew our minds. The attention to in-store customer service was most refreshing and sadly unique. They know how to make the jewelry purchase experience fun and memorable. Each piece is created by talented architects with impressive tools and timeless machinery. There are exquisite pieces that are one of a kind with gems carefully purchased from every part of our planet. I realized after my first visit to the local mall here how I'd never again attempt a purchase at a chain jeweler. It's not too late for Christmas with their fully staffed extended Holiday hours and a dedicated parking lot. And then there's always Valentines Day.

Photos
Wide selection of engagement ring styles handcrafted in-house
Wide selection of engagement ring styles handcrafted in-house
Jewelsmith classic "Parts" earrings
Jewelsmith classic "Parts" earrings
Custom Bracelet

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Custom Bracelet
Main Street Jewelers

Main Street Jewelers

5.0
(22 reviews)
16.2 mi
•$$

True Gem! Came here…read morefor jewelry repair and watch battery change and I am so so so glad I came here and found this place in quaint town of Clayton! Venue: it is a small store. Jewelry displays present. I'm so glad I beat the crowd because after I was seen, there was a line. Service: exceptional, excellent, exceeded my expectations! Ms. Donna was amazing! She examined all the jewelries I brought, explained the process of jewelry repair. Provided great insight and recommendations. I felt I can trust all staff here just with my encounter with Ms Donna. Watch battery change took 5-7 minutes. They even cleaned the watch for us. Price: now this is the important part - alongside service, quality of work, you also shop around for the price of service. When I came here and got the quote I've realized I've been getting overcharged and getting ripped off at other places! Like the repair shops in chapel hill, Durham and south point mall For example: battery change in other places were $50-75- we got all sort of excuses that it is a special watch, need special battery from other places. Here $15 + tax. Informed us the battery should last (+/-) 5 years. Repair quote was fraction of the cost we got quoted previously at the other places. Very satisfied and will be definitely coming here!

Great customer service and prices for repairs and beautiful jewelry pieces for both men and women…read more Had my watch band fitted they did it while I waited and it was perfect on first adjustment. I loved their men's selection such beautiful pieces I will definitely be coming back soon to purchase a few of the pieces for my son as well as having more of my broken jewelry fixed now that I know they do that as well as sell beautiful pieces for men and women.

Photos
Male necklace
Male necklace
Male necklace
Male necklace
Just a few of their Male cross necklaces

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Just a few of their Male cross necklaces

Piercing Pagoda - jewelry - Updated June 2026

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