My ear-piercing experience with Adrenaline seemed fine, meaning staff were friendly and helpful,…read moreand didn't treat me like I was in the wrong place simply because I'm a senior citizen. My granddaughter also felt her experience there was fine. We both had earlobe piercings but at different times. Well, all WAS fine until we tried to remove the studs. We were both told to leave them in for 6 or 8 weeks (can't recall) but I waited another couple of weeks just to be safe. One stud came out fine but the other one seemed to be caught somehow. It was really painful and my ear bled when I tried to remove the stud. I left it in but felt alarmed that even though I'd left it for two extra weeks it was still raw and bloody. Every time I tried to remove it the pain was intense and there was still blood. Weirdly enough, my granddaughter had a very similar experience with hers. One came out fine, but one "caught", hurt, and bled. We left them in longer and kept hoping they would heal and be fine. I finally got mine out without it bleeding, but it was very difficult to put in an earring. It just felt blocked or not completely pierced. It was painful and uncomfortable. Same experience for my gdaughter. She also couldn't put in earrings without feeling blocked and hurting in one earlobe. I gave up trying to use that piercing because it hurt too much and still bled a little. I went back to Adrenaline and told the female at the front counter about our unsatisfactory and painful experience. There was no sympathy or apology or any apparent interest. She just told me we could have them redone for $75 each, which was 50% MORE than we'd paid in the first place! I would think a reputable, established shop (which I thought Adrenaline was) would offer a redo, at least on the affected ears, but she barely looked at me, just offered to book us in, again, for more money than we'd already paid! No doubt they would just try to blame us, say we did something wrong, took the studs out too soon... or I don't know what. They certainly showed no interest in finding out what had gone wrong or how it happened that two clients had the same painful experience and were unable to wear their pierced earrings after paying to have their ears pierced! I don't get it. Maybe they just don't care about the service they provide and their customers. Too bad. Adrenaline is very conveniently located for us but now we are looking for ANOTHER piercing place to get our earlobes pierced yet again, spending more money, when we should be happy with our Adrenaline piercings and experience. I cannot recommend Adrenaline, based on our unhappy outcomes.

After much research, I made the trip out to Kitsalano from Surrey to get my 3 year olds ears…read morepierced. Craig and Francis were phenomenal, and literally did everything perfectly. Not only did she have a great time, but they were making faces while marking the lives, and did it quickly without a tear from my daughter. The peircers also did not cry. 10/10 will def be back for any piercing needs. Thanks guys, you lived up to all of my expectations.

My sister and I both went in for nose piercings today and it was a fun, easy and totally stress…read morefree experience thanks to the amazing staff at Arcane. In the past i was actually super scared of needles so coming in to get pierced was a big step for me but our piercer Di was phenomenal, she kept me calm and was super friendly. I would 100% recommend this place for anyone looking to get a piercing.

I was in town from Seattle and a friend and I decided to get some spontaneous tattoos. We called…read morearound on a Saturday evening and some shops didn't answer and other receptionists left me with a bad or judgey .vibe. When I called Arcane Michelle answered and was instantly patient, understanding and knowledgable. We decided to go with this shop. We even called again once in the neighborhood asking for parking recommendations and again- Michelle was patient and kind. The shop itself is beautiful - the couch is to die for! And very clean. The reception area is welcoming and everyone we came in contact with was relatively friendly. We were tattooed by David who is a traveling artist from Spain - he was super nice, quick and did the inner arm tattoos without a lot of pain or fuss. The tattoos have healed incredibly well and I would recommend this shop to anyone who asked!

AVOID THIS PLACE AT ALL COSTS. I'm incredibly disappointed with my experience at Studio 4 by Body…read moreMods at Willowbrook. I've had my nose pierced since I was 14 and have never had an issue -- until I came here. I had a new stud put in, and within an hour of leaving the shop, it completely fell out. I followed aftercare instructions and did nothing to dislodge it. When I called to explain what happened, I expected a little understanding or accountability, especially since it had just been done. Instead, I was offered a discounted rate to have it re-pierced -- not a full waiver, even though this was clearly not a fault on my end. But the manager showed zero remorse, offered no solution that reflected any genuine customer service, and left me feeling dismissed and frustrated. Now I'm left without a piercing and can't afford to get it re-done because they wouldn't take accountability. I rarely leave negative reviews, but this felt like a complete lack of care for their clients. Do better. PS. the person who put in my stud was very lovely and seems experienced. I don't want this to reflect on them but instead on how the situation was handled.

I had a very disappointing experience at the Coquitlam store location. I came in to resolve an…read moreissue with my Helix account, and instead of receiving support, I was met with unnecessary hostility and a completely unprofessional attitude from an employee named Amanda A. From the moment I explained the issue, Amanda A was rude, dismissive, and acted as if I was bothering her. She immediately took an accusatory tone, spoke over me, and made assumptions without even listening to the full situation. At no point did she attempt to be helpful -- instead, she made it clear she had no interest in resolving the problem and treated me as if I had done something wrong. This kind of behavior is unacceptable from anyone representing a customer-facing business. I've had positive experiences at other locations, but this interaction left a very negative impression. I strongly hope management addresses this, as no customer should be treated this way.

Very first tattoo was from dom. Grwat experiance and opened my eyes to body art. Been over 10 years…read moresince my first!!!!

Got my tattoo worked on here a while back. It was a piece started by another tattoo artist that I…read morenever got finished but then the original guy retired. I can't remember the name of the guy I had, a big guy. (like that's not vague) I believe he owns the place. He's not much of a talker but boy can he tattoo. Has one of the lightest touches too. He can get the ink in without making you crawl out of your skin in pain. I would love to get some more ink by him. Just need to figure out what I want.

Staff was nice. And I got my very first tattoo there. I would definitely recommend this place.read more

Love the fact that it's female owned and operated. Unique shop. Clean and cool décor. I…read moreespecially liked "Birdie's" personality - very friendly, nice and welcoming. Not so with Leanne. She's not that friendly and she made a spelling mistake on my husband's tattoo...and it was a tattoo that already had the correct spelling, but was being touched up! She misspelled the word "Always" wrong..spelling it Alwyas . We didn't notice it until we left the shop (and my husband had given her a $20.00 tip for the touch up, which I think she should have given back). So we had to make yet another trip there, paying tolls, etc. Leanne offered to fix it, but it's difficult to fix the letter "y" hanging down. She covered it with white. It still looks sucky and we were very disappointed. My daughter and her husband had horrible tattoos (finger ring tattoos) done there also, which they have had to pay to have fixed at another tattoo shop. Do not get a tattoo done by Leanne!!! PS - just wanted to add a PS here and explain that my husband needs glasses for reading and was not wearing them at the time :)

Eyebrows are awesome!…read more Tracey is an amazing artist and tattooist. I went here to help define my eyebrows - not something I even realized was possible until doing research. Ive had other tattoos so I had an idea of what to expect in regards to sensations. Once consulting on what to expect and what could be improved (reviewing with outlining area and photos), we began with her preparations and my laying on the tattoo bench. The colour was applied in short applications with many quick breaks to make it easier. A numbing agent was applied and the other areas treated. I expected to be swollen and red and indeed the eyebrows were. I popped on sunglasses and headed home. Aftercare meant hygienic moisture application to the area while the fresh tattoo was reacting to the ink attention. I used polysporin. Tattooed on a Friday and back to normal by Sunday evening. This procedure involves a second visit at a predetermined time in the future to follow up apply any faded areas. Eyebrow tattoos dont last forever but still a great idea. I totally recommend going to Tracey

Tracy is simply amazing! I went there for consultation and the first thing she did was offering me…read morecoffee , she made me feel so comfortable and I didn't even feel I was at a tattoo shop. love her work and ended up getting few things done and I am extremely happy. if you want a different experience go to her!!!!

**Obsessed doesn't even begin to cover it**…read more Visiting Vancouver from the States, I stumbled across *The Fall* while scrolling through the internet--and I'm so glad I did. After some research, I knew I had to have my tattoo done by Fay. A few weeks before my trip, I called, paid my deposit, and sent over my design with the tweaks I wanted. Everything was set, and my excitement started to build. Fast forward to the day of my appointment--I arrived right on time, and Fay was already waiting, ready to go. She printed out my design, and let me tell you: she *nailed it*. First try, no edits needed. She even printed a few different sizes so we could settle on the perfect one. And before I knew it, she was tattooing. Yes, it hurt (because, of course it does), but the pain faded as quickly as it came. Chatting with Fay was a blast, and to top it off, she even touched up one of my older tats. And the pricing? Absolutely fantastic for the quality. But I wasn't done. Apparently, one tattoo wasn't enough--I decided to get a tragus piercing with Adam. Now, it had been 10 years since I'd had anything pierced, so naturally, I didn't quite remember what to expect. But Adam was a total pro. He distracted me effortlessly with great conversation, and before I knew it, the piercing was done. His vibe? Impeccable. Between the tats and the piercing, this experience was beyond exceptional. I'd travel out of my way again just to come back here. Thank you for making my visit unforgettable!

I was tattooed by Geoff. It was my first tattoo and I was super nervous to get it (read that as I…read morehad backed out of getting a tattoo before). Geoff took me as a walk-in. He was warm and welcoming, putting to easy my nerves. He drew up my idea beautifully! He did an excellent job using conversation to make the session go smoothly. For someone as nervous as I was, I'm most impressed by his ability to create a calming environment. His design and tattoo talent was outstanding!! Would definitely get another tattoo from him again.

Had the best time tattooing here i got my leg done with Ryan and i found the staff and the…read moreprofessionalism was outstanding everything super well though through and i felt right at home with everyone in there will definitely be back for more in the future!!

I just got my first tattoo and Rich was great. I was advised on going bold on my design as it would…read morehold up better long term.