Working with Gary at Cushion Works was easy and informative. He helped me carry my cushions in,…read moremeasured, and gave me an estimate. When he asked my purpose for replacing the foam, he listed 4 reasons people replace cushions and suggested that if the foam was comfortable, it didn't seem that old or in need of replacing. My experience was that Cushion Works is competent and efficient but they are honorable. Gary could have done the job, charged $650, but he didn't let money drive the encounter. I walked away with more information and no cost, as I decided to follow the expert recommendation. Ethics and kindness come first at Cushion Works.

Gary literally saved me from having to return my couches back to Macy's. I bought a Radely couch…read moreand love seat from them and it was definitely not as comfortable as the ones in the show room. I had serious buyer's regret! It was like sitting on a rock. I explained the situation to Gary and he was so helpful in picking the right foam to make it soft again. Now I can sit and lie on the coaches again comfortably thanks to Gary!

I have a bath mat from here that is black. I bought it over 10 years ago and it is the best thing I…read morehave ever purchased. It is still a deep black, has not faded at all. It's starting to fray a little, so time to get a replacement but the quality could not be beat. Expensive, yes, but I'd rather pay more for something that lasts than have 15 Ikea bath mats that go to the landfill. So many colors to choose from as well. I think this store has been here forever and I hope it stays forever.

This review is for a product. Purchased Leitner linen sheeting. Very expensie and they wait was…read morelong, special order. The bottom sheet lasted less an year before completely shredding. Samuel Scheurer did replace it with another product, but that didn't last another year. Today, I noticed the top sheet has holes in it--4-5 years after I purchased it. I cannot recommend Leitner linen. I am replacing with Linoto products, while not as elegant, they do not shred.

Thank you fabulous Flipp...now, have a little bit of "MadMen" decor in my very own apartment!…read more My current favorite obsessions are "MadMen" and adding a touch of transitional decor to my apt &, thanks to Flipp, was able to do both! I have been on the lookout for a cool new loveseat & Dan came to the rescue with the perfect find saving me hours (who am I kidding?...weeks) of furniture shopping! There were so many cool options and Dan is a pro at helping to focus on what would work and making suggestions on home decor ideas...best experience & so easy! Big bonus that you can buy piece & have it delivered that very same week. Patience may be a virtue but it is NOT one of mine - much more of an immediate gratification kinda' gal! (*see my review on Chris Rodriguez Moving Co) I will be going back to flipp for some stellar accents (so many funky little tables, lamps & excited to see the new Trina Turk pillow collection)! I really could just move into the awesome store...perfect Russian Hill location & a groovy garden. If you have a petite place but want BIG style...this is the spot & Dan is your man!

What got me into Flipp was the beautifully placed succulents just outside of the store. I've been…read moreinterested in furniture and I thought it would be interesting to check out Flipp. Although the store itself was rather small, there was a huge variety of items being sold. Not much sofas and chairs, but more like decoration. What I also liked about my visit was that there was an outside part of the store for the succulents and items that complemented it. Overall, interesting experience and I suggest you guys checking this hole-in-the-wall furniture shop!

In Love With My Rug…read more I have purchased several rugs from Ben and love and appreciate them all but I am particularly in love with the big one in my living room and I've had it for quite some time now. I felt very confident making such an important purchase with Ben, a third generation Iranian rug dealer. He has expertise and passion all wrapped up in one! Moreover, it feels like you are being invited by a friend into his living area, rather than his shop. He will even serve you a cup of real Persian tea, made from scratch. Thank you, Ben Shay.

Ben was very kind, gracious and helpful. I brought in a number of antique rugs to be both cleaned…read moreand repaired. One was so badly torn with actual pieces missing that I was afraid there was no hope. The repair was done very skillfully and the rug looks fantastic. In fact, all of the rugs I brought in look and feel so much better. I highly recommend this shop for caring for your rugs. Sarah

Caitlin was the BEST waitress in the world. So kinda and cool and hooked it up with amazing…read morebottomless mimosas. 10/10 recommend. Caitlin is the Shiz

A solid Corporate Office Furniture Design group... they create liveable, workable, functional space…read morefor your offices, businesses, etc. I am coming from the small business side, and have to admit I am incredibly impressed with them. I own a small hotel consulting firm, it is just me... and days I am not meeting clients I am fairly dressed down. Well I misunderstood they were a corporate place, vs a normal office depot style store where I could purchase a chair.... and they took my misinformed, confused, dressed down, cold calling, nobody no-name self and treated my like royalty. I was DULY impressed, as they patiently showed me $800 - $5000 chairs slightly outside of my price range. Christina, possibly a principal and definitely the Director of Design & a project manager, stopped her busy day and schedule to sit with me and talk about my needs, and what they might be able to offer. I settled firmly on the ES Sum Highback Task Chair as versatile, comfortable, and overwhelmingly badass. Then the next day prior to purchasing I realized I am just a man in a small home office, started to cry that I would never have that chair, curled into the fetal position in my clothes in the dark bathroom, wrapped in the shower curtain, silently sobbing between gulps from a plastic bottle of vodka. Business is going great though. christina director of design and PM; ES Sum Highback Task Chair badass

I absolutely love this store and have for years. The customer service and the selection are both…read morewonderful. They've gone out out of their way to be helpful and delightful. I called to ask a question about an order and was helped by a gentleman named Joe who is an absolute sweetheart. They will have my business forever. Wonderful brand, great store.

Visited this store around 11:30 on a Friday morning; my husband and I were the only two customers…read morein the store. The only associate that seemed to be working, a shorter woman with curly shoulder-length black hair, was in the far back unpacking shipment with what appeared to be two delivery men. We wandered around in the front of the store toward the middle and were never greeted or acknowledged - we were walking around and talking, so I'd be surprised if the store associate didn't recognize we were there. The phone at the sales counter started ringing, so the associate walked out of the back and past both myself and my husband, in two different sections of the store and completely ignored both of us. Not a hello, head nod, middle finger, nothing. She then answered the phone and was condescending to the person on the other end. We simply left; no reason to spend another minute or money in this location. I'd rather she had been rude to us than simply acting as if we didn't exist. We've visited several Jonathan Adler locations and have a lot of his pieces but this visit was epically bad.

Carole is simply WONDERFUL! Her upholstery work is impeccable as is her taste and style. She's a…read morejoy to work with, and I will forever patronize her store. Carole is what makes this neighborhood and city so special. It's people like her that embody the spirit of SF, and I'm so grateful that she's here making my community brighter with her presence

Carol always delivers impeccably crafted furniture and has a season eye for choosing materials in…read moreyour style and colors. Her fabric selection is endless and she will make house visits when warranted. Can't say enough great things about Carol whom I have used for 30 years!

I recently began shopping for new furniture and accessories... I wanted to modernize my office a…read morebit with some cool modern pieces and stumbled across the new Kartell showroom in SoMa. What a terrific, affordable, stylish & trendy source with excellent quality. The showroom person 'Allister' helped me throughout the process. He was terrific, not only with design suggestions and in store service, but he went the extra mile with customer service once the order was completed. I'm very pleased with my purchases and look forward to working with Allister again.

Just looking at furniture killing time. This furniture store/design store is one of the few in San…read moreFrancisco I actually likel.