Thank you to everyone at G&S Pool! Highly recommend! They did an excellent job installing a new…read moresaltwater system!

I have not left a poor review ever for a company. However, G and S pool supply seems quite sketchy…read more I was told our pool pump looked great, and only needed a capacitor, a couple hundred dollars. Less than 2 mths later, I was told our pool pump looks old and has to be replaced?? Over $600. Then, another month later, pool pump leaks?! Another $150. Sounds like a scam. I would not trust to recommend them to anyone.

Absolutely fantastic experience. Bob, Alex, Paul, the other Alex ... all of them were amazing. As…read moreother reviewers have commented, Bob acted as my personal design consultant; he shared extremely helpful ideas, watch-outs, samples, etc. Throughout the project, day or night, it didn't matter what question I had. Bob either called me back quickly or had Alex do so. Their unending patience, professionalism, knowledge, skills, workmanship, cost ... they cleaned up every day ... everything was better than expected ... can't say enough about how happy I am to have hired them to resurface the inside of our pool, replace the waterline tile, replace the coping, and build us a new pool deck with pavers. Highly recommend them without hesitation.

Requested a pool and leak inspection for a home that we are purchasing and the condition of a heat…read morepump was not properly notated on the inspection report (said it should be replaced but did not mention that the reason it was not working was because the power was not on). Worked with the sellers of the house based on this pool inspection and recommended pump replacement and caused a LOT of lost sleep over the course of 4 days. I received no apology from the company for a lack of report notation (no power to the pump at time of inspection) and no refund of my $225 inspection fee (that was my simple request). What I did receive was a note that said they felt that they did the right thing on the inspection so there is no refund. For the inspection fee of $225, they want to insist on being right instead of erring on the side of the customer. I won't be using them in the future or recommending them. Buyer beware. This mode of customer service speaks volumes.

Pool pump went out. Brightwater was quick to get out and take a look. It was replaced and is…read morerunning fine. He has been a wealth of knowledge about pools and water features. Just lucked into hiring him and we were certainly lucky!

I have used BriteWater for 20 some years and have never been disappointed with their service. I…read morehave weekly pool service, Tim is great, always on time and does a great job. if I have a problem with my pool equipment they are there within a reasonable time and the issue is solved.

do not waste your time and hard earned money with this company. very unprofessional and…read morediscourteous to their clientele. making accusatory remarks without surveying the damages for themselves and insinuating we caused it, is a lack of professionalism and just simply looking for a way out of correcting their own mistakes. several times they were contacted and given ample time to correct said damage. do not build your paradise with them because it will surely become a nightmare to deal with later on.

Quality work. Pure genuine honest company. Would recommend their work to anyone. They did what…read morethey said and I couldn't be happier with them.

Very pleased with the professional service provided by your company and most of all by your agent…read moreAndrew Roth. He is a great representative for your company. He was both knowledgeable and conscientious of our needs. He took the time to explain the problem and the options for repair. He is an asset to your company and the major reason we are using Red Rhino for our repairs.

Andrew was very knowledgeable and explained everything to us. He was here for a couple hours and…read morechecked everything. Problem isn't as serious as we thought thankfully and we have 60 days to decide what we're going to do. Thank you!

I spent $90,000 on my pool,since day one I have had nothing but problems…read moreproblems Hot tub takes 4 hrs to reach temp .Thier response ,Sorry thers nothing wrong.Constant water loss,leaves in pool. Had as many as six technicians sent ,found leaks,patche and we continued to loose water,not from evaporation evaporation.waterfall leaks in piping.,tiles colapsing,railings loose.after many times in excess of 7,I was told by Anthony that if the plumbers come and don't find the leakI would have to pay.I am certain there's a leak but they wouldn't say what what the cost would be $1000 3000 no clue ,I'd simply be at thier mercy. I'm at my wits end. The spa never worked properly. DO YOUR REASEARCH Ihad ni choice since the builder owns the pool company and when I purchased my home was told .YOU'LL NEVER GET ANYONE ELSE IN HERE IT COULD TAKE YOU SIX MONTHS.Neal Communities

I met with Jordan Trent, the designer for my pool. Although I had limited pool design knowledge, I…read morehad a general idea of what I wanted. Jordan did his best to meet my expectations. However, before the pool was completed, I learned that he had been let go from the company for unknown reasons, which raised a red flag for me. Despite this, I continued with Waterscapes and was assigned a project manager named Grayson Whitman. Grayson communicated smoothly and effectively, and I ignored several red flags, convinced that the final result would turn out well. In hindsight, I deeply regret not overseeing the project more closely and not expressing my concerns more assertively when something didn't look right. This experience has taught me the importance of vigilance and assertiveness in such projects. My disappointment with the craftsmanship of the pool and spa is profound. Waterscapes hired some of the lowest-quality contractors I have ever encountered. Within just over a year, my pool has faced several issues. For instance, the pavers were installed unevenly and are on a slope that seems too steep. Also, mold has started growing between the pavers, a clear sign of poor workmanship. Moreover, the cage has begun to rust, and the screening is breaking due to being stretched too tightly. Given my price for the pool and spa, I expected them to last longer before showing signs of wear. The fact that these defects appeared within the first year after completion was unexpected and disappointing. You may wonder if I reported these issues, and the answer is yes. However, most of my complaints were dismissed despite believing they were justified. I encourage potential buyers to be cautious when dealing with this company. All the problems I mentioned arose just over a year after I had the pool installed. As you might expect, they offer only a one-year warranty, and once that period is up, they will not even take your call. I could share much more, but this platform only allows limited information. If you have questions, please feel free to reach out. I will respond openly and honestly and can provide pictures if you'd like. I have documented the issues I faced with Waterscapes extensively and am more than willing to share them to help you make an informed decision. Considering the cost, craftsmanship, time, and patience required to complete this project, I would give Waterscapes Pools & Spas an overall grade of D- for this project. Thank you.

I love this pool company. They are reliable, reasonable prices, and honest. They make sure your…read morepool is clean, pool pump is running correctly, any maintenance on you pool. They even fix pool tiles if you need it. I call them they always answer if I need help with my pool. My previous owner of my house recommended him and I'm so glad I went with him. If you call ask for Doug (941) 623-2645. Thank you for everything you've done for me.

Pool care has been excellent and I have had this service continuously for over two years. Very…read moredependable and my pool always looks beautiful. The chemicals are always kept in the proper balance. The cost is reasonable and Doug tries to keep cost in mind and explains any additional cost incurred to keep the pool in top working order. Great pool service.

Did not put even finish on pool. Follow up horrible. Too many issues for a less than two year old…read morepool. Save yourself a headache.

Alan runs a quality conscious business. While many pool companies jump from one sub contractor to…read moreanother, Alan has formed long term relationships with some of the best people and companies in the pool industry. The result is clear. These relationships allow him to provide consistent and exceptional results. Every stage of our pool construction was communicated clearly, scheduled appropriately, and executed professionally. Beginning with Mike, who oversaw our pool design and answered our many questions, on to the quality of the materials used, to the painstaking detail displayed during the construction of our pool, we were consistently reassured that we had chosen the best company to bring our dream pool to life. Our completed pool is fantastic! Beautiful tile work on our spa and water feature, rugged and attractive screen enclosure, high quality PebbleTec finish, and an absolutely gorgeous water color. Look no further than Bulldog Pools for your first, or next pool. I can guarantee you'll never regret it.