Sorry to say this is my last excellent review for Riverbend Sandler service tech James Guice only…read morebecause we sold our home and no longer own the pool!! But James once again did a fantastic job with a small repair needed to satisfy the buyers inspection. James is just the best, he is knowledgeable, friendly and always responsive. Thanks for all your great work James!!

Riverbend Sandler just instituted a service fee on paying with credit card. This is absurd. These…read moreare not $3-5 charges. These are hundreds and thousands of dollars of repairs and maintenance and then they instituted a percentage service fee to pay with a credit card? Not acceptable. Ok fine, I will pay you cash. Nope, service people don't take cash. This is not ok. We have been loyal customers. This is not how to treat customers. This is not how to do business. If you don't like your terms with the wire company you need to manage your business with them.

Javier and team did an excellent job with our new pool, Adam is top notch, Thanks Anthony & Sylvan,…read morewill recommend to anyone interested in getting a pool

Summary: DO NOT WORK WITH ANTHONY & SYLVAN. This was by far…read morethe worst company I have ever worked with. Terrible communication, broken promises, repeated inspection failures, property damage, and constant follow‑up required on my end. A project promised to take 2 months has taken 11 months and is still not complete. Avoid this company at all costs. Details: Anthony & Sylvan were by far the worst company I have ever worked with. I am writing this detailed review to warn others and am including my email address (espermelhem@gmail.com) so anyone considering them can reach out for more details since none of the 27 reviewers included their contact info to just understand how the process went. I am also attaching photos to back up everything stated here. For any cost, DO NOT work with Anthony & Sylvan. Sales Experience: Starting with the salesperson, Brandon Biazo: Before signing the contract, he was so responsive and attentive while plans were being created. The moment the contract was signed, he completely disappeared. Calls, texts, and emails went unanswered, and there was zero accountability post‑sale. Property Damage & Failure to Inform: During construction, Anthony & Sylvan: - Broke my irrigation system and never informed me - Damaged the drainage system and never informed me - Dropped a forklift onto my house In every case, I had to discover the problem myself and follow up repeatedly just to get acknowledgment and pay from my own pocket to fix. Even then, resolution was slow or nonexistent, and I ultimately fixed some of the damage myself to keep the project moving. Project Delays & Broken Promises: I had to manage this project myself every step of the way. I was promised the pool would be completed in 2 months. It has now taken 11 months, and the final inspection is still not completed. They have failed inspections repeatedly, causing major delays, weeks went on with 0 work and no communication and I still have to follow up constantly on next steps, scheduling, and fixes. Construction Management Issues: - Dominic (construction manager at the time, who I believe is no longer with the company) consistently overpromised and underdelivered. I have messages and emails showing missed commitments and false timelines. - Adam Beeson (Lead Construction Manager) communicated slightly better than the others, but I still had to repeatedly follow up on major issues such as inspections, deck completion, and drainage repairs. Communication gaps of days and sometimes weeks were common, even when active issues were ongoing. I have extensive documentation proving this. Supporting Evidence: I am uploading photos of email chains and the forklift damage to my home to support this review. If anyone wants further details, feel free to reach out: espermelhem@gmail.com. I am more than happy to share additional information and documentation.

Our neighbors have been using this company to put in a pool. They dug up the pool last November,…read moreand it is still not completed. It is almost September. The company leaves trash everywhere. You can't drive down the alley without seeing a big mess. They always have an excuse for not finishing their work, covid, supply chain issues. They tear up projects, and never finish. I would never recommend them to anyone. They have been almost fully paid, and they won't finish their work. 10 months and still not done. Very disappointing! I still have my doubts that they will even finish the pool.

From the owner: With over 35 years of experience in building pools, and we have remained a small private builder,…read morelimiting the number of pools we take on in a year's time so that we can provide our customers with a quality job and personal service.

We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

Average price compared to others. Service declined to the point that it was more of a headache…read morethan anything else. Promises of services were not kept and an attitude from the owner, Japi, that he really only cares about checking the 'completed box' and collecting payment. Suggest you find a company that actually cares about their customers...

We have used Summerhill Pool for remodeling a prior pool, sidewalk and patio along with regular…read moremaintenance and are using them at our current house for resurfacing and new coping plus regular pool maintenance. Matt has been our regular maintenance guy and in our book, he's tops!

I started using Summerhill Pools in 2021 after the deep freeze. They found the parts that I needed…read morefor repairs to my pool equipment. My weekly service person is Matt. He keeps my pool clean and in good working condition; helps with concerns and does a great job to maintain the pool. I would definitely recommend Summerhill Pools.

I have had my pool replastered/retiled, pool equipment replaced thanks to the freeze (before I had…read morethe weekly service), and weekly service by Pool Pros. You get a photo report of everything done to clean and maintain your pool. They had me up and running well before everyone else because they advised me of backlog concerns after the freeze and got me in the queue fast. I really like the photo reports after every maintenance.

Pool Tech took minimal action, charged a high service fee. Work performed didn't resolve the…read moreissue. Later in the summer I ended up getting a new pump from a different company that addressed my concerns. Now the pool works well.

We have worked with several companies In the past but Miller's service exceeds them all. We use…read morethem weekly and Martin also did a complete pool remodel. I cannot say enough about Him and his team. I highly recommend Miller's pool service.

After 30+ years of managing my pool - cleaning, backflushing, chemicals, leaves, I decided to try…read moreMiller's Pool Service. They came highly recommended from a trusted friend. What was I doing managing my own pool. The monthly price is so close to the amount that I paid for chemicals - it's almost a wash. The friendly help, good advice and professionalism from the owner, Martin Miller is just invaluable. I highly recommend Miller's for your pool. You will thank me!