Whatever you do, do not go with this pool service. We just completed our $100K pool in June and…read moredecided to hire this local company for maintenance, big mistake! Their service techs are very young and clearly inexperienced. They caused a yellow/gold stain that runs across the entire bottom of our pool by leaving chemicals sitting at the bottom. The stain appeared the very next day after their service. When my husband tried to brush it, some debris lifted, but the stain remained. When we contacted the company, they denied responsibility and told us to file a warranty claim with our pool builder instead. This company is 100% responsible for the damage to our pool. If you want to protect your investment, I strongly recommend choosing a different service provider.

The regular guy Kenny was great. But everyone else was horrible. They lied about doing service. To…read morethe point my salt pump is not working. Then they charged to send someone out to look at it, and he broke screws. Again not sure if they are internal or external as I was given 2 different stories the "tec" showed me external but office staff said internal. At any rate it is going to cost me $3500.00 to repair the pump

They replaced two pool lights for me. The technician was prompt and professional. They offered the…read morebest price on the lights, best price on labor and provided a three year guarantee. I am very pleased.

I didn't end up going with Blu magic pools But I have to commend them on their great communication…read moreand a really good quote. I had multiple quotes and many tried to gouge me. Blu magic did not I would highly recommend them.

Craig is incredible!…read more We're buying a new home with a pool and equipment that's pretty old. Craig has tons of information & knowledge. He didn't push us to but the most expensive items and took his time explaining stuff to us. I will definitely be back and will recommend Craig (and Leslie's ) to everyone with pool questions.

The posted opening hours are 9am to 5pm. We arrived at 4:50pm, but the door was already locked. The…read morestaff member behind the counter looked at us, went to the back, and returned to say they were closed. When I pointed out that the hours state 9am-5pm, she said she was already doing her closing process. Very disappointing service.

We put a LOT of time and research into the last pool we would probably build and wanted to choose…read morethe company we were confident could bring our dream to fruition-Pools By Bradley did not disappoint! We wanted more than a swimming pool, we wanted to extend our living and relaxation areas and a place for me to have the garden of my dreams. We got it all and then some when you consider how dedicated this company is to making sure that everything is perfect!! Everyone who has seen our pool says that it should be on the cover of a magazine & I agree...If you want to bring your own dream pool to life, you should definitely choose Pools By Bradley!

I would like to meet the owners of Bradley Pools before I give my review. I signed paperwork a…read moremonth ago, still waiting for my copies...we were told the permits for the pool was covered when I wrote a $9,000 check... I was told we needed another permit not covered by Bradley Pools... a landscaper came to my home and said to get this "other" permit, it will cost another $6,000 to give me this other permit... I would like to meet with the owners on Monday... anytime

6 years ago we bought a new hot tub from Hot Springs Spas. We've been very happy with it; no…read moreservice calls, just routine maintenance by me. The cover eventually started to go. Ordered another one (Black Prodigy 14-22 Weatherproof). I had an appointment for Service to deliver, remove the old one, install the new. On that day, I unexpectedly couldn't be home. But the Hot Springs technicians did exactly what was required without me being here. Got the new cover installed and took away the old one. Surprised me when I got home. Great initiative, and I appreciate the effort.

So you're in the market for a hot tub, you've done your research, and have your budget. It's a…read morepretty major purchase for most people and should be given quite a bit of thought. In your research you've probably found that the dealer you purchase your tub from is just as important, if not more important, than the tub itself. That's why I can wholeheartedly recommend going with spas etc. Not only are we completely enamored with our tub, but the service from the moment we first walked into the store until now, has been first rate. We waited around 6 months for delivery and now that we have our tub we sleep better every night and our general well-being is significantly better. We had a few minor hiccups after our delivery and Dan and Kevin were on it from top to bottom. I have never experienced better customer service from any company, especially post purchase. They not only stand behind their products at 100%, but also their word. I'll also mention the fact that they're significantly cheaper than their competitors.

Everyone in the showroom is great! Answered all my questions and we were even able to get in a hot…read moretub to feel it out. They have several with water in them on their showroom floor. So excited to use our Dream Maker Cabana. Just got delivered today! By the way the delivery team was amazing! They put everything together and took away all the trash! Best place in town. Go check them out!!

The showroom is great. Lots of choices. Just know you get what you pay for. We had a fiberglass…read morehot tub for 15 years that worked great and easy to stabilize. This new one we purchase 9 months ago is the hard plastic and it is a nightmare. Nothing but hassles. We are very disappointed. It's hard to stable use the chemicals, had to have it repaired twice under warran Ty and now the heater went out. We are extremely disappointed with this purchase.

Too expensive nice guy though I wish he would worry more about the person he's talking to than…read moreother people and other people's pools

Great service and extremely fairly priced! Pool is always clean and well balanced! Would recommend…read moreany day!

Went into their location off 17/92 asked if I could buy some pool tiles. Sales rep didn't want to…read moreget out of his chair. He directed me outside and said you could probably buy something out there. Wanted to buy some travertine he said he would call me and let me know. Went back the next day because I didn't get a call and he said no we can't sell it to you we may need it in the future. I asked him if he could at least direct me to where they purchased it. He threw his hands up and said I don't know. If that's how they treat someone looking for a small order I can't imagine how they would treat someone who's pool they installed that had issues or may need repairs. Best part is- I'm looking to put in a nice pool for my main home. Not friendly, not helpful, and definitely lazy. They won't be around long.

Very poor customer service and workmanship. Took 2 attempts to put in a liner and it didnt even…read morehold up a year. They dont return phone calls or emails. They dont stand by their work. Do not recommend at all.

We had decided to wait for our next hot tub, until we had our patio refinished and now that we've…read moregot it we're LOVING it! The whole thing is so relaxing and therapeutic at the same time Malcomb at Spas Etc. was so great to work with!

Great products and more importantly; great installation and service. Very happy with the…read moreprofessional installation and sales support.

Aqua works just finished resurfacing my pool after many years of use and the pool looks fantastic…read more Thanks to the entire team that worked so hard making my pool look great again. They were professional and kept me informed on the day-to-day process. I highly recommend this company and will be referring them to others who need their professional services. Tom from Lake Mary

Good communication back and forth. Took a little longer than desired for them to come out and…read moreassess my pool problem. They made a plan to drain it and clean it and start Routine maintenance. So far they're doing a great job. My pool was drained and acid washed because the last service company let it turn green with algae along the edges and all through the fountain. It got out of control when I fired them because there was a gap in service for three weeks making various phone calls and waiting for Aquaworks to come out. They were not the first company I called. I had a no-show from one company and a late call back from another. It's hard to find good people. So far my fountain is getting a little green again. I spoke to my maintenance guy and he said it needs to be sprayed with bleach often. I had tried that in the past but had no idea they pool bleach and liquid bleach for laundry were different concentrations. He informed me that pool bleach was much stronger. He recommended a sprayer which I have since ordered. He also offered to fill it up with the pool bleach for me! I anticipate that this week. One of my qualms is their documentation. They sent me a receipt for draining the pool and upgrading my equipment etc but the receipt it not itemized at all. It just says here's the charge and that I paid. Kinda weird. The upgrade to the pool equipment has been a life saver. All this time I thought my pool vacuum sucked. It actually doesn't. It works great now that the pipes are the size they're supposed to be. Fantastic! Saved me from converting my pool vac to a jet powered one. They said the suction powered one is best for enclosed pools anyway. I appreciate they didn't try to up sell me on stuff I don't need. Seems like an honest company that is family owned. So far maintenance is going well.