This sweet hotel was well appointed, clean, and the staff was super kind and accommodating. I…read morewould absolutely choose this hotel again.

My friend and I came into town just for the night from Chicago to see the Chihuly exhibit. The JW…read moreMarriott was the perfect choice. The area was fantastic. Sitting right on the river, the views were exquisite. The neighborhood was cute. Several bars and restaurants were all within walking distance. The staff from outside in could not have been more welcoming and professional. The valet guys were so friendly and sweet. Inside, the young lady at the desk was all smiles. We felt welcome and appreciated. The lobby, hallways and other public spaces were modern and clean. The feel was stylish, yet classic and well maintained. Our connecting rooms felt sooo good! They were luxurious yet comfortable. My friend loved the huge tub in her room and promptly took a bubble bath. I took a nap in my comfy bed that was so inviting. Rested, we were off to explore Grand Rapids for a bit. We checked out early the next morning to go visit the Frederic Meier Botanical Garden before heading back to Chicago. We loved our brief experience at the lovely JW Marriott Grand Rapids and will definitely return.

Great coffee. I just stop by when I am meeting a friend to drive to Lansing or Detroit, using the…read morehandy MDOT lot. Breakfast always looks good but I am not that brazen. A couple folks I suggested the hotel to said it was nice.

Arrived here very late at night and needed a room. Sheri was fantastic, helped me super quickly and…read moremade sure I was ready to go for a late check out. Made the process easy during a stressful time.

I stayed here for a work trip recently and it was nice…read more Staff - standout - they were all outstanding. The front desk team was always ready to great you with a hello and smile. I loved all of them. Their personalities can start your day off on a positive note and if you had a bad day, their warm welcome in the evening is a reminder there are good people that make the world a brigher place. Food options - they had nice options for onsite dining. I was able to enjoy a dinner at Knoop on the 8th floor. It was a happening place. The food - excellent! The rooftop deck - lovely. Staff - friendly and they hustled. The room - it was ok. I like the simplicity. There wasn't a dresser with drawers. There was a side table that had drawers. It appears I might have been in a room that was designed to be handicap accessible. Which is great to see they offer accommodations for everyone. The challenge I had was the shower bench that folds down from the wall made the stall more narrow. I love that they provide magnification mirrors for primping...however for this room it was mounted low - just above the counter sink. I wasn't able to use it. The complimentary handsoap - was not appealing. I used it without thinking twice because I have never experience "offensive" smelling hotel products...flowery yes, but never offensive. This had "charcoal" in the name and it seemed appropriate because it smelled like something was burning...yuck. I didn't enjoy it at all. Thankfully I bring my own toiletries. I didn't use theirs. Parking - Love the valet service - not cheap but worth it if you are there for a work trip and work is paying. They also have a garage you can park in behind the building. Surrounding area - there several great restaurants within walking distance. If I return to the area, I will definitely try to stay here again.

Great area. Super clean hotel. It's pricey but worth it for the convenience of getting to van andel…read moreor downtown in general. Best hotel beds I've ever slept on.

I recently stayed in Downtown Grand Rapids, MI; between gigs - it was my first time at The Hampton…read moreInn and Suites on Dudley PL NE. First off, a big shout-out to "Brett" at the front desk - I'd called ahead for a late arrival - and he very efficiently checked me in with an entire lobby filled with youth baseball players and their parents! My room was so immaculate - I had flashbacks to my early teens - back to when my dear Mother would spotlessly clean my bedroom. My accommodations at The Hampton were extremely spacious (much bigger than my room growing-up, that's for sure) and the walk-in shower was huge! The complimentary breakfast the next morning was ample and delicious - a great start to my next 100 miles of driving. I'd definitely stay here again - in fact, I look forward to it! #socialmediapromo #socialmediainfluencer #HamptonInnAndSuitesGrandRapidsMI #HiltonHotels #GrandRapIdsMI #hotels #hotel #travel #hospitality #hotellife #hotelroom #besthotels #hoteliers #instatravel #traveling #beautifulhotels #relax #like #hotelstyle #lifestyle #hotelsandresorts #travelphotography #marketing #travels #hotellife  #cleanhotel #hotelstory #TravelingMan #Michigan

Update to my previous review …read more... My third time staying here to visit sick family and each experience has been easy and wonderful! Thank you. Wonderful experience! From start to finish I had a great experience and it's in large part due to Parker, a front desk employee. He/him is professional and friendly and upbeat, a joy to interact with and very helpful. I have been coming to Grand Rapids from the Cincinnati area for the past three weeks and will be doing so for the unforeseeable future... I am in town to visit a sick family member and it's all very difficult so to walk into a hotel and to be greeted with genuine enthusiasm and kindness is everything in that moment. I went to my room with a smile after spending a day in tears... truly thank you for having such wonderful employees. Okay, as far as the hotel is concerned... loved my room and the shower was amazing! They had shampoo and condition and body soap on the wall full of decent products.... I had forgotten body soap and hate bars so I was very thankful for the body soap! Everything was just easy..... I am an early morning person so I was heading to the hospital early each day and completely forgot they have a free breakfast... family member's that had the breakfast said it was great- cousin grabbed oatmeal and berries I think she said each morning on the way to hospital.... Finally, one of the nights I was in the lobby with a cousin waiting for another family member and when we were all ready to leave for dinner I neglected to grab my purse from the chair.... So after about 30 minutes I realized it and was devastated, assuming it was gone for good...I started thinking about all my losses and the credit cards numbers I'd have to call and then I called Parker. He/him found my purse and we came and got it.... Again, such a wonderful and kind exchange. I had a big bag of Costco chocolates in my car I promised her and on my drive home I saw them in my rear view mirror-- Parker- they are headed your way next week... and genuinely, thank you for your amazing and kind service!

I stayed here for business, with flight delays only was there for 5 hours to sleep. Getting to the…read morehotel at 2am, I was greeted by a friendly front desk person, despite the late hour. When I got o my room I couldn't find the thermostat to turn up the heat, I called the front desk and they sent a female security guard to help me find the panel, it was behind the tv. In the morning I was as able to get coffee at the coffee bar. They have a full breakfast with a made to order omelet bar. The lobby is very open with a water feature that makes sitting in the lobby to work or have a meeting very peaceful.

Beautiful clean hotel with very good staff. Beautifully appointed rooms and balconies which is…read moreunusual for a hotel. The happy hour and wonderful breakfast with the omelette station is wonderful. Staff is not crab or. They have wonderful attitude. Bring tip money for happy hour and omelette station because they appreciate not and they don't service with a smile.

The Amway Grand hosted a conference I was staying at and we were fortunate enough to be booked…read moreinto the Tower building. I had a real decent King room with a nice view of the Grand River. The service is always very nice. The accommodations are also consistently decent. I always enjoy my time at the Amway Grand Thank you very much for a wonderful conference experience, Looking forward to the next time!

Recently visited this hotel during a conference stay for work. It's a beautiful hotel! The location…read moreis great and several walkable restaurants and coffee shops nearby. Hotel staff was nice and friendly. There's a lot within the hotel as well for restaurants and a coffee shop connected. I stayed In a king room and the bed was comfy and I had everything I needed. Great stay at this hotel, I would stay again. Hilton members get a few discounts at the shops and restaurants located inside the hotel which was a nice perk!

Really nice hotel! It seems oriented for weddings or other large gatherings to book rooms in. It…read morehas a connected parking structure and your parking is validated upon your check out. Our room was really big and had a mini kitchen in it. We didn't use it but it looked great for a bridal party getting ready or something like that. Good price overall for being in the center of the city

Very nice stay at this Homewood Suites! Look it's not the fanciest or most updated, but it's clean,…read morecomfortable, and super spacious. I booked a room with (what I thought was) 2 queen beds for a stay with my mom. To our surprise, it actually had two bedrooms, one with 2 full beds and another with a single queen or king. Both had en suite bathrooms. Both had TVs. Plus we had our living/dining shared space. I needed to spend a bit of time during our stay working, and WiFi was strong and worked well in our room. Breakfast was better than expected, with a small hot foods bar, breads/bagels, fruit, yogurt, and lots of toppings and sauces (think jams, jellies, salsa, hot sauce, jalapeño slices, pickled red onion, etc). Simple selection of coffee, tea, and juice as well. Definitely did the trick. AC unit was on the louder side, and view out the window was a little odd (directly floor level with what seemed like an interior carpeted court? we were on 3rd level). But the plus side of this was no street noise in our room. Parking's a little on the expensive side, $38 per day in the adjacent public parking garage. It is nice to park directly in front of the hotel entrance though (3rd floor). This hotel was conveniently located, easy to find getting off the freeway and very walkable to shops, restaurants, etc. With the Hilton app, I was able to check in and check out on my phone, and use the app to use the elevators and unlock our room door.

I chose this hotel because it was close to the Van Andel arena as we were in town for a concert…read morethere. I love the convenience of the parking attached to the hotel, the comfortable and clean room and the friendly staff. The best part was that there is a skyway that connected the hotel to the arena. I had no clue. A couple of suggestions... In the bathroom an additional hook is needed as only one wet bath towel could be a hung to dry. Inconvenient when there's two people taking an Inconvenient when there's two people taking a shower. Also the showerhead and the position of the door was not in a good position. It would be better if the door was by the showerhead so you could open the door turn on the shower to get warm. I'd actually get sprayed every time because I had to step into the shower to reach the water. Also, in the lobby, most hotels have coffee available for their guests. There was an empty counter near the elevators that would be perfect. Sometimes it's just nice to offer free coffee to your guests that tastes better than the pods in the room. Having said that, I would definitely stay here again

I recently stayed at this hotel and had a decent overall experience. The room was clean, and the…read morestaff was friendly and welcoming. One downside was that the air conditioner was extremely loud, making it difficult to get a good night's sleep. I also discovered that while my room door locked, the deadbolt wasn't functioning, which was a safety concern. The hotel restaurant was okay, but I was disappointed that they weren't offering happy hour despite having signs advertising it. On the plus side, there are several bars and restaurants within walking distance, which made it easy to explore the area. We even stumbled upon a nearby concert while out walking, and it ended up being one of the highlights of our trip. Overall, it was a decent stay with a few issues that, if addressed, would make the experience much better.

This hotel is clean and comfortable. Our room was spacious and neat The bed was just firm enough…read more I slept great! I also never heard any of my neighbors while trying to sleep which was nice The shop in the lobby has a lot of snacks and drinks. They are slightly overpriced but convenient if you need something. The front desk was helpful and friendly when needed. They often greeted us as we passed through. They also gave us some food recommendations which I appreciated. The fitness center and pool area are nice highlights to this property. Both areas were clean and well stocked with towels. While the areas are not huge, they are functional. I enjoyed that the gym is 24 hours. I would recommend this hotel and certainly come back

Great stay for business. Excellent happy helpful employees at every turn. Food and drinks were…read moreexcellent downstairs and the pub in the parking lot was great too. Would highly recommend.

This is such a lovely hotel!…read more The only downside is that it was extremely busy, but we did come on a nice spring weekend in March to a busy area. There was a scrapbooking convention and a few sports teams, but I found that the accommodations were pretty quiet on the sixth floor. The host was able to change our room to a room that had not had a dog in it for over a month due to severe allergies (anaphylactic). The kickback meals were huge and delicious, and they had allergy friendly options for both of breakfast and the dinner for my big Allergy baby. There was a small fridge in the room that worked so well it froze a lot of our supplemental food we brought for those of us with allergies. The room was clean. We had laundry on our floor, which was incredibly helpful when my baby product exposed to an allergen. The front desk was able to take the cache I had and give me quarters for the machines. They had speed queen machines, which were efficient, but they definitely could've used a little bit of a cleaning. I didn't expect a lot since it was a hotel, laundry room but I was pleasantly surprised. If you don't have any allergies staying at a brewery, can save you so much money with all of the food choices. This is one of the best ones I've ever seen, and all of the staff was kind helpful, and communicated very well. Unfortunately, we didn't do the pool much just because of how packed and insane it was... the weight room could've definitely used a little spruce up. There were only three treadmills a recumbent bike and dumbbells up to 35 pounds. I was still able to get an OK workout in with the dumbbells, but a mat and inflating the ball would really go a long way. This hotel is an excellent area close to a target/Starbucks a Meijer 5 to 10 minutes from Cascades Park, which was perfect for my kids to get a little energy out after our travel day. There's also a Costco across the street which we are planning on refilling it before we leave.

Stayed here visiting family for the weekend. My cousin had points so we stayed in a double queen…read moredeluxe room. It had a little living room and then a bathroom separated us to the bedroom with 2 queens. TBH I've been in a deluxe room at a Drury and this was smaller. It fit us. But it was a bit smaller. The room had a desk which was nice, the couch wasn't bad, and the bathroom was ok. I think it could have been a bit larger. The tub is shallow so not a lot of baths going on. I wish they had one of those modern sleek showers instead. Oh and bathroom doesn't have a fan. Thought that was weird. Beds were comfy. I liked that there are a lot of plugs in the room. But they are plugs not direct USB connections. Again older hotel I think. The breakfast was good. Pancakes, eggs, potatoes, sausage, oatmeal, waffles, a definite variety. The happy hour dinner is also decent. We really did not partake. But went to the happy hour 1 night and got our drinks. They were good and the bartender super nice. There were lots of family's eating. It was nice but they were mostly pigs and didn't clean up after themselves and left a giant mess. Not hotels fault. People are just rude and entitled. 1 particular family destroyed their area. Even left swim towels in their area for the staff to clean up. Anyway, not hotels fault. This is easy to find right off the highway. Easy to get in. To get out go between the gas station and McDonalds for the light. Otherwise you'll never go left out of there. If you like Drury's or want to try one this is decent.