We are new to the area. I needed to get our cars inspected. I took a chance and pulled into the…read moreExxon station and spoke to Mike who was very knowledgeable and helpful in scheduling my two cars. The inspection price was quite reasonable and I was able to get both cars inspected in one day. While pitting my new tags on one of the cars, an Exxon employee was leaving for the day, but asked me if I needed assistance. Then, as I was completing the task, Mike was leaving for the day and also asked me if I needed any help. We chatted for a bit and he noticed that I had the incorrect plate on the front of the car and explained to me the rules in Maryland. Several days later, I was having an issue with my key fob battery. I happened to be passing by Exxon and stopped in to speak to Mike who tried a few things to see what the issue was and determined that the "new" battery that I had just replaced was not up to par. He swapped out the battery in my key fob, and I was happily on my way. It's so nice to find a place that really treats women with respect and courtesy. In the course of five visits every single person I have come into contact at this station with was so nice!

Had my car towed here for a likely transmission issue, and Mike got back to me the next day to…read moreconfirm I did need to have the transmission replaced. He checked around and the next day gave me some prices of places he had spoken to, including his own price and warranty. He was very honest with me in letting me know that for a little bit more money, I could get it done somewhere else and get a better warranty. I would definitely recommend them for their honesty.

Closed early and shut off pumps and lights even though I was at the pump. Sucks this is the closest…read moreplace to redeem Giant points.

This is the WORST gas station I have ever been to. EVERY. SINGLE. TIME. That I go there there is an…read moreissue. It cannot accept my Giant Bonus points most of the time which is astounding since every other Shell can. But today took the cake - I tried multiple pumps and I couldn't get gas!!! Took my credit card, I selected my grade and put the pump in and the screen pops up with "thank you!" And I get a $0 receipt. On multiple pumps. It was amazing. I have never seen anything like it. Never go here if you NEED gas. I barely made it to another gas station - had 2 miles left according to my truck. Oh - and the next gas station had pumps that actually worked. Don't waste your time here.

Just to let everyone know: Luke Yoon, long-time owner and head mechanic at Long Gate Carroll, has…read moresold the business as of June, 2023 to the owners of the station across the street. The new owners have moved their repair shop to Carroll Fuel. Luke and his mechanics no longer work there. I understand that Luke is not planning on opening another business--apparently he has retired. The new owner demolished the old station across the street and is building a store and gas pumps, but will keep the Carroll Fuel for gas pumps, repair shop and U Haul rental. I have not used the new repair shop yet, and have no positive or negative recommendation. The new manager seemed very nice when I talked to him about the sale and their new plans. Luke, if you happen to read this, I am so sorry you are no longer working! We were so happy to have you work on our cars for decades, you were always the pinnacle of professionalism, helpfulness and generosity. I wish I knew how to contact you, as I would like to give you a retirement gift as a token of my gratitude. To the new owners: I hope you realize that Luke's former customers have very high expectations of quality service and professionalism. If you strive to live up to that, you will do very well here, and I wish you the best.

Service offered at Long Gate Carroll Fuel Service is still outstanding! I am very happy to work…read morewith Sidney and his team. Luke Yoon set up an expectation of honesty and high-quality service and the new owners continue to deliver well.

My Dash In Cheese steak was a lot better than I assumed it would be. It was actually good. They…read moreseasoned my steak well and it had good flavor and I really enjoyed the caramelized onions and the dash sauce they put on my sandwich. They also toasted the sub bread and it held the steak and cheese well. For the price of $7.98 I was a satisfied customer. The Strawberry dragonfruit punch is delicious as well as the mango peach limeade. I see that Dash In is trying to hold their own against Royal Farms. This location was very clean and they have tables for you to sit at and eat your food. They have a hand washing station next to the seating area. The restrooms were clean and I really like this set up of the store.

wanted some food and we stumbled across this "gas station". we saw they had a fill menu and figured…read morewe would try. the inside is lovely and there are so many options. my favorite part was the sink near the dining area. i wish all places had this! the food was fresh, delicious, and well priced. the customer service was an 11/10. we were checked in on many times and each employee was so kind and helpful. i was able to sign up for the rewards and their offerings for having a new account are amazing! wanted to add photos of the food but we ate it too quick!

I have had cars serviced here for the five last five years or so. The service manager is very…read morehelpful and trustworthy. All the work I've ever had done has been excellent. On one occasion they did a fix for $30 that a body shop was going to charge me several hundred dollars for.

For years my family trusted this shop, but they did work that was wrong, over charged us and…read morecompleted work irrelevant to the issue on the car.

They did my Maryland state inspection, and later on I also got an oil change there. Quick and…read morefriendly service, the price was reasonable.

Two visits one for tire repair and one for routine oil change both excellent experiences. The new…read moreteam here is committed to great customer service and satisfaction. They are a breath of fresh air in this area for high quality, friendly service and repairs.

Folks, there is a pump malfunctioning. Gas sprayed out all over me and the car in which my child…read morewas sitting with an open window yesterday. As of this morning there is nothing to prevent customers from using that pump, despite the fact that the Manager was informed and the FD called. Please be careful if you intend to patronize this business.

The bathrooms are nice and clean, and you must obtain the key first, before you can use it. The gas…read moreprices are really outrageous, averaging about 40 cents more per gallon than other places within a five mile radius.

Restrooms out of order. The Out Of Order sign appears to be very old. The gentleman said they have…read moreno restrooms available.

Rip Off Gas Our US!…read more I'm at a loss why people pay so much more than the norm at places like this. You'd think they have a free dinner gift card with every fill up.

I've had some really awful experiences with mechanics since I moved to the area 18 months ago…read more I've tried Dobbin Auto Repair, an Exxon in Columbia, AAA in Laurel, and two dealerships -- all of which were the worst experiences I've ever had with mechanics. River Hill Sunoco got my car running better than it has in over a year, and I finally feel safe on the road again. They treated me with respect and patiently listened to the list of issues I was experiencing. They quickly diagnosed the issue, fully explained it to me, and completed the repair within a couple of hours. I can't say enough about how great my experience was!

In spite of the pecuniary wealth of Clarksville, the area is generally destitute when it comes to…read moreautomotive knowledge. The River Hill Sunoco preys on this ignorance. Late one night, my girlfriend got a flat tire. As I have done dozens, if not hundreds, of times in my life, I removed the old wheel/tire and put on the spare using nothing more than a scissors jack and lug wrench. As I replaced the lug nuts, I threaded them and tightened by hand before using the lug wrench for one last fastening. As it turned out, there was a hole in the sidewall of the old tire, so Sunoco ordered a new tire that was expected to arrive in a few days. In order for us to commute to Baltimore on the spare, "John" the technician tightened up the lug nuts. "John" did so with an air impact wrench (also known as an air hammer, pneumatic impact wrench, etc). A few days later, we took the car back for Sunoco to install the new tire. This time, the Sunoco technician had difficulty removing one of the lug nuts, and one of the studs snapped. After replacing the tire, Sunoco capped the broken stud and offered to replace it at a cost of approximately $100. Through an apparent miscommunication, Sunoco never ordered the new stud, so we took the car elsewhere for repair. At the other garage, my mechanic had to use a breaker bar to remove two of the lug nuts because Sunoco had over-tightened them (see attached photo showing metal shavings from the other over-tightened lug nuts next to the broken stud). Due to the numerous damaged studs, we replaced the entire wheel hub assembly. Naturally, this cost more and caused major inconvenience as the car could not be driven for several days. An objective analysis of the facts leads inescapably to the conclusion that Sunoco over-tightened the lug nuts, causing the catastrophic failure (breaking) of one stud and the effective destruction of two others. When the first stud snapped, Sunoco did not mention any issue with any of the other lugs or studs. The vehicle was entirely within the control of Sunoco, and it was Sunoco that once again tightened the lugs after they replaced the tire. The thing speaks for itself: only Sunoco could have caused the damage to the second and third studs, and the circumstances strongly suggest Sunoco's fault for the first. Through its manager, Adam, Sunoco has enumerated several excuses to absolve itself. First, Sunoco alleged that I "cross-threaded" the lug nuts when I put on the spare. I reiterate that I hand-tightened the lug nuts, and this excuse does not account for the destruction of the second and third studs, which happened after Sunoco replaced the tire. When confronted with the issue of the additional lug nuts' destruction, Sunoco then blamed me for not making the lug nuts tight enough after the tire change and alleged the wheel was "like a loose tooth" when it arrived at Sunoco (which, of course, undercuts its "cross-threaded" theory). Admittedly, I did not have a torque wrench, but to think the lug nuts had come loose on the short drive to Sunoco strains credulity. If it were true, why then did Sunoco not note damage to the other studs at that point? Oddly, Adam denied knowledge of any technician named "John" employed at Sunoco, though he admitted a technician with a similar sounding name does work there (other social media posts about the River Hill Sunoco, e.g. Anglie's List, mention an employee named "John."). Just so there is no confusion, "John" is the technician who has family in the south of France, though I'm sure Adam knew exactly who I was referencing.

Fresh slurpees at the ready, quick checkout, nice people, quiet location. Wish they had 1-2 options…read morefor sugar-free/low calorie frozen refreshment (as a slurpee), robust selection of other drinks. Not a gas station, if you're wondering. All the standard 7-11 options otherwise.

This location is run down and spacing is tight…read more The staff are fine though it's got a rough clientele.