The food was really good, which makes the experience even more disappointing. I placed my order online with a scheduled pickup time of 30 minutes. I arrived exactly on time, only to wait another 30 minutes before my order was ready. During that time, the employee making sandwiches was moving at an incredibly slow pace and talking on her cellphone instead of focusing on the orders. There was no sense of urgency or consideration for customers who had placed orders ahead of time. To make matters worse, when I finally received my food, no one acknowledged the delay or offered even a simple apology. Good customer service goes a long way, and unfortunately, it was completely lacking here. The food was worth eating, but the poor service and lack of professionalism make me think twice about coming back. read more

Nice little cafe for breakfast. Lots of baked goods and constantly busy. Didn't try the baked goods but they all looked delicious. $8.99 breakfast included a small cafe con leche.with two eggs, meat, Cuban bread and fries. read more

Pinecrest Bakery - Homestead - Breakfast - Bakeries Near Me - Homestead, Florida

Amazing cake! It was exactly what we asked for--beautiful, delicious, and perfect in every way. Highly recommend! read more

Pinecrest Bakery - Homestead - Bakeries Near Me - Homestead, Florida

While the food is good, the prices are deceptive. They are conducting shady business practices. 1) As I was going to pay with a $100 bill. There was no sign that they do not take large bills....I double checked. They didn't want to take it because the bill was "old". It was not a "newer series" according to the cashier. They wanted me to use my card which would then remove the cash discount that the establishment offers. They did verify that the bill was valid with the pens/markers. Once I stated that there is no sign about high bills, nor bills that are old; that they couldn't really enforce it or obligate me to use my credit card. 2) They prices on the display do not reflect what you are being charged. (Receipt enclosed). When I asked why the prices differentiated they said it was taxes. So my question is, then why are taxes also appearing on the bottom of the receipt? Am I paying double tax? Overall, it would have been a couple of dollars difference between the credit card and taxes but it's the lack of transparency and dishonesty. Regardless of the food, if I can't trust a business then they don't deserve MY business. read more

Pinecrest Bakery - Homestead - Display menu - Bakeries Near Me - Homestead, Florida

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I went during the Covid pandemic, and still there was a line out the door! They known for their Cuban Coffee, and pastilles. And most definitely Cuban Bread! The ambiance is quiet. read more

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The Sea Base crew for Troop 878 got to have breakfast here. Customer service was excellent and the food could not have been better! There are so many great options and you can tell there's lots of thought and skill put into the food being prepared. read more

I absolutely love the food from Pinecrest bakery. The atmosphere is like a mom and pop feel. They are usually busy in the morning. You grab a number at the counter and wait to be called. This time I got a few pastries. My favorite is the spinach empanada. It's baked and packed and delicious. The coffee is always excellent! Service is mid. The girls do what is necessary. read more

Pinecrest Bakery - Homestead - Guava and cheese pastallito, spinach empanada Baked - Bakeries Near Me - Homestead, Florida

At best, the food is okay. The service is horrible...slow & it feels like those working there care more about partying then providing a service to their customers. Ambiance is typical of most Pinecrests, just a smaller store. Having been to many Pinecrest this location is the absolute worst one. read more

Food always fresh and warm. Pastry is always good. Fast service when big orders come in and get it done. And amazing service from them.

These reviews are ridiculous. This place was amazing. Sure, it takes the idea of a Cuban mom 'n' pop and turns it into a chain with a fancy website, but it sure had a mom 'n' pop feel inside. I had a nice Hispanic woman call me papa, felt like home. This particular shop is open 24/7, so it's place of refuge for night nurses and CNA's, I'm sure. They are lucky. I ordered a good sampling of their menu. I got a few pastelitos, I can't remember exactly what, but I think the guava cheese, the coconut, and the chorizo. Crispy, delicious, full of filling and flavor. I had a fried ham cheese Empanada. Also crispy and delicious. A real winner. And then I took it up a notch and got the Camagueyana, which is an empanada with a huge elephant ear baked into it. Very fun! Not too oily, a solid little thing. I also got a Croqueta of sort sort and of course a Papa Rellena. Everything I got turned to gold in my mouth. I would recommend this place to anyone staying in or passing through Homestead. Come! read more

Ania was amazing, from the moment my wife and I walked it she engaged us with a smile and spectacular service. Thank you Ania for your great attitude and service read more

On Saturday I placed an order for pickup. Monday at 3am. I emphasized the order will be picked up early. No problem. Are you sure??? No problem. Ooooook. I shoulda known better. I arrive this am. No order. And several items I did order weren't available. Replacements were made for items which weren't available but the whole point of me placing an order was to get what I needed to get. Super annoying read more

Easy stop for a cafecito and some pastries! Doesn't disappoint! Fantastic service and fantastic pastries!

I stopped by today and had an amazing breakfast. The staff is super friendly and nice and we found a great place to sit and enjoy our breakfast. Quick, tasty and fun. What more do you need?!? The bread and desserts are must read more

Fun spot to stop for breakfast. So many great choices, I had to try a few things and all were really tasty. Super appreciate that the Woman who helped me suggested I order the guava pastelito, instead of the guava empanada, which was huge. This was the first time I've had a spinach empanada and it was yummy. read more

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I have ordered deliveries from them before. They are open 24/7. They turned the dash delivery person down without any explanation. They never called me. I called them three times and the phone rang for a long time and never answered. The worst customer service I have ever had with them. Will never order from there again. Today is Tuesday July 26,2022 8:20 pm. See pictures as that they even confirmed my order. read more

Pinecrest Bakery - Homestead - Bakeries Near Me - Homestead, Florida

The food is yummy. Service is good. In the store is neat and clean. My kids love going here.

Two words: Shit show. The to-go station is always a hot mess. They can't seem to ever get it together. They will have the food ready and bagged for a long time just waiting on beverages. I watched my food sit for 15 minutes as I waited for the missing coffee. They were aware the coffee was missing and told me it'd be right out and it wasn't made until I reminded them. This has happened on two occasions. Horrible service. read more

I ordered a montecristo sandwich which it's what I always eat from different pinecrest bakery. But tonight they did me wrong when I got home from work to eat my sandwich the worse disappointment I've had in a while. The bread soaked and wet not even toasted full of lettuce and tomatoes and no powder sugar to be found. Please have them properly trained as this is not acceptable to me. Andres Arcia read more

I went to Pinecrest Bakery in Homestead quite a few times and usually am happy with everything that I buy if I go early in the morning when everything is fresh. Usually in the morning it is very full you take a number and wait to be called and have to pay attention since some times people walk in and try to order. They kept bringing out fresh pastelitos since it was early. I ordered guava and cheese pastelitos and ham croquetas. Along with a warm bread. The workers are usually friendly enough. Everything I ate was so good and fresh yesterday I was overjoyed to be having pinecrest for breakfast! Sometimes when I go in the afternoon the croquetas and pastelitos here are horrible but early in the morning it is all great! read more

Pinecrest Bakery - Homestead - Bakeries Near Me - Homestead, Florida

Great cuban bakery with lots of items even in the middle of the night. Courteous employees don't mind working all hours

Always same experience slow order taking. Unfriendly as hell. Never again. Every location is the same bad attitude like if you are bothering them. read more

Placed an order for pick up two days before traveling. I specially planned this out because it was for a friend who has relocated outside of Florida and really missed cuban pastries. I preset the time for pick up and prepaid $67. Went three hours before my flight to this location, and NOTHING was ready. Not only were the boxes not prepared, they didn't have most of what my good friend had specifically requested!! This was a gift for my friend! I actually planned it out! Ordered plenty of time in advance!! Never again. Poor customer service. My goodness, they threw in all sorts of pastries that my friend didn't ask for or particularly likes. YOU SUCK PINECREST BAKERY. read more

I am from out of town (Las Vegas) and my dad and I stopped by Pinecrest Bakery hoping for a quick coffee. The place was absolutely packed with people. We grabbed our ticket number and were promptly called to order. The service was super quick and responsive. Their system allows for a lot of people with a short waiting time where you won't lose your spot in "line" even if you sit down and wait at a table. Everything looked delicious so my dad and I ordered a few snacks before our trip to the Keys. We were so happy with the empanadas that we grabbed extra ones for the road along with their croquettes. The food was really yummy and we were beyond happy with the service. I could be biased, but compared to Vegas prices, my dad and I spent $25 for the both of us to eat here which was super reasonable for what we got, and we spent $25 more for our lunch that we took with us. We left being really happy customers and if we're in Florida again, we're definitely stopping by! read more

Did not give me correct food that i ordered after correcting them they still gave me wrong food ALSO it was cold.

Went to get two ham& cheese croissant's and here is what we had after we drove home! Who would serve this to a paying loyal customer? read more

Pinecrest Bakery - Homestead - This is our Croissant Sandwich we paid good money for! - Bakeries Near Me - Homestead, Florida

Had an upsetting experience last weekend with the bakery. I have been having some issues moving around because I have a problem with the heel of my foot...so I am trying to stay off my feet as much as possible. My brother in order to help ordered some food from the bakery like he has been doing for months. He ordered two breakfast meals which included scrambled eggs and ham, cafe con leche, Cuban toast. We also asked for five croquettes and one order of bacon on the side. This meal was for three people... The delivery person arrived with only one breakfast meal, two orders of bacon, and six croquettes. So they were completely wrong with the order. When we told the delivery person it was wrong, she said well there is nothing I can do about it because this is the last delivery of the day as I am going off. So pretty much the fact they got the order wrong did not matter to them. I had to split this paltry breakfast in between us....and had to make some food at home just to make this big enough for all of us to eat. This is not the first time they have gotten an order wrong actually this is the third...this was just the worst time because I could not go out because of my foot to get food somewhere else, I was in pain, and they did nothing to make it right. What makes it worse was the fact the breakfast was terrible. The eggs and ham had no taste, the bacon was overcooked/burnt...the only thing that tasted good was the croquettes, cafe con leche and toast. My mother went on Facebook and sent a message to the bakery complaining about the order. They answered asking for particulars on the error and when it happened. My mother told the bakery the particulars. "Hours after we were thanked for the elaborate feedback and we were told it is my understanding you spoke with someone today and everything was taken care of, thanks" When our family got upset with that response we told the person on the bakery's Facebook page that because of that answer we would not return. The response... "sorry to hear that thanks". Really?! Everything was taken care of?! No, nothing was taken care of. Where did they get that idea? What employee told them that? And then of course it even looks like they never even care that we were upset. A bakery should value their customers especially their repeat customers. Never....ever coming back. read more

Pinecrest Bakery - Homestead - This bakery delivers! - Bakeries Near Me - Homestead, Florida

They are unprofessional and understaffed. They can't keep up with orders and cancel online orders. I spent 2h waiting for my order for pick up and they informed me that they canceled without no prior announcement or reason ( store was with almost no clients at the moment). read more

Ordered from DoorDash and we are completely disappointed. The chicken sandwich was ordered with no lettuce, got a sandwich covered in lettuce with chicken nowhere to be found. My husband's sandwich was made with stale bread that smelled sour. We couldn't even open it, left it in the bag. The smell was horrid. Ordered 3 empanadas got 1 and it was old ham, the ham was dark, and I mean dark! And I could use it as a brick! So hard. Ordered a cheese flan and got some strawberry cake thing. I don't know what the hell happened to this bakery, it's almost like the employees don't care. I called to try and bring the items and had them remade, the phone rings until they answer and hang up on you! Do not go here!!! Taking pics of the "chicken sandwich" and the hockey puck "empanada" which are both going in the trash. To the ones fulfilling orders and I'll say it in Spanish - no les den de comer algo a sus clientes que ustedes no se meterían en la boca. De verdad que han perdido toda calidad. TERRIBLE!!! read more

Pinecrest Bakery - Homestead - The chicken sandwich with the 3 pieces of chicken in it. I said no lettuce. Careful with all that chicken, you might choke! - Bakeries Near Me - Homestead, Florida

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Great cafe and pastries. Love their quick service! Open 24 hours so good for hospital personnel.

the food here is really good , I love coming here ...buttttt the service is horrible I been here multiple times. The lady with blonde hair always has a bun on I believe she has colored eyes .. I don't know why but seems to ignore us every-time we go there first experience with her we were waiting in line nd she skipped over us nd tooked the ppl behind us instead maybe she didn't see us. but today we waited in line for about 15 mins with her knowing we were there and as soon as we left she went quick to attend the people behind us. read more

I ordered scrambled eggs with vegetables and apparently they thought it was a good idea to add pickles to the eggs... that was the most disgusting thing I ever had. read more

First time trying Colada here - delicious! It definitely woke me up. My husband loved the Oreo cheesecake, he went back another day for it again! I tried the chocolate rum cake - it was fine. The guava cake was meh, the top piece of cake was a little dry. Also tried their chocolate layered cake (not sure exactly what it was called) and it was pretty good. We've mostly come in the afternoon so I'm sure their selection is better in the morning. Staff mainly speak Spanish but know enough English too. They seemed apathetic. read more

This is a regular morning stop. The women are super friendly they're always joking with customers. Pastelitos are always fresh and krokidas crunchy and tasty. Come here to celebrate co-workers birthdays with birthday breakfast. Start the mornings off right with great food at great prices! read more

This is my Monday-Friday Breakfast spot. The girls are awesome but my ultimate favorite is Ania she is off the chain always greeting me with a smile and super attentive. However what can I say that I have not said before about these bakeries no matter. Which one you go to the quality is great and the pastelitos and empanadas along with the cakes are always fresh. 24/7 Bakery amazing. read more

Pinecrest Bakery - Homestead - My Ultimate favorite!!!!! Meet Ania!. Make sure you say hi when you go in. She's amazing. - Bakeries Near Me - Homestead, Florida

I have been a Pinecrest Bakery for more than 10 years. I do not know if there is a service issue at this store, maybe it's staffing, the workload is tremendous but today I Order the two sandwiches that I have order in the past. The order for two sandwiches, two pjs and a coffee and as around $30. I'm not compliance ni g about the price but the quality and services rendered. My order was completely screwed up. I asked for a turkey sandwich with lettuce and tomato and toasted. Sandwich came out not toasted, no lettuce, no tomato! My coffee "undrinkable" too much sugar another loss. On top of all they gave me part of the order and dismissed me without the remaining order! I had to step up and request the remaining order since they where arguing that that was all. I showed my ticket and visibly there where several items missing! To top It all! There is no COVID GUIDELINES there where today 12/22/2020 around 1:45pm more than 25 people ordering in a space that is less than 900 Sft. I hope you make the much needed changes to. It loose customers! read more

New in town and just wanted to try new food. The food was amazing and the service as well even though there is language barrier it went well. Highly recommended this place read more

Pinecrest Bakery - Homestead - Dessert - Bakeries Near Me - Homestead, Florida

Oye acere.... Prepárate de hablar español (hi friend... Prepare to speak Spanish)! I would have given it 3.5 stars but I can't give half stars so I rounded up my review. I prefer my Cuban bakeries in Miami, but now that I'm residing in homestead Pinecrest Bakery is as good as it gets in Homestead. If you are familiar with the Cuban culture then you know they LOVE to talk, take their time and their pastries are AMAZINGLY DELICIOSO! Pinecrest Bakery has the slowest service EVER! Make sure to grab a number and have your ears open and find an open spot in the small bakery to stand post until your number is called. They had four ladies working but it took 15 minutes for us to order. We ordered ham croquetas, 2 pastelitos de queso (cheese pastries), a tequeño de guava y queso (cheese and guava roll) and freshly squeezed orange juice. Everything was good. I have had better pastelitos de queso but these were different. They didn't taste fresh and the type of puff pastery crust they make has a different taste then the pastelitos from good Miami bakeries but, nonetheless it was okay. Prices were comparable to other bakeries and what I like is they offer a great variety of party trays and cakes for parties at economical prices. Next time I'll be trying some of their breakfast items. They offered great breakfast options at great prices. eggs, Cuban toast, sausage or bacon with a coffee for $4.50. The Bakery was super clean and rocked a chandelier cool enough to be in a spiffy celeb house! Overall, it was a good experience and I think I found myself my neighborhood Cuban Panadería!! Woot woot!! read more

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I wish I was able to give it less than 1 star other than waiting over 34 minutes for a complete breakfast they got my complete order wrong. The eggs were extremely overdone the bacon was fried so much all you can taste is the grease. The pan de bono was horrible. Let's just say I had to toss out the complete breakfast that I spend over $15 on and get myself some good food somewhere else. Not to mention their customer service which also deserves a completely different post on its own. I will definitely not be coming back here again. read more

Closing early refusing to help people I will never be going to the store location again I was here 30 minutes before closing to buy a cake they have plenty of cakes but they refuse to let it won't let anyone in the store read more

Pinecrest Bakery - Homestead - Bakeries Near Me - Homestead, Florida