Melissa was great to work with ! Very attentive to renters, while still respecting the owners property. I can tell that she gives a lot of her free/personal/family time, in support of her clients. read more

We used Pineland Realty to manage our property for 3 years with minimal issues during that time. When we decided to sell we listed with Melissa for ease since we were out of state and she was already managing the property. Worst decision ever. She gave us very little information about showings like how many we had or if any were scheduled for future. We had to reach out to her to get any updates, and even at that the updates were lacking. We accepted our first offer because we honestly had no faith in her and just wanted to be done with the process. We were in contact with a lawyer from that point on for closing and only heard from Melissa again if we reached out. This is not our first experience selling a home but this was very different. Communication was terrible and she didn't even clearly communicate closing date or if everything was moving along as scheduled. Fast forward to 4 months after closing...we received an email from Melissa informing us that there was an outstanding bill from 9 months prior when we owned the home. Apparently the company finally got around to billing Pineland Realty. Not once throughout the selling process did she mention that we had an outstanding bill. We had authorized her to make minor repairs without our permission while she was managing our property. This repair in particular was for resetting a garage GFCI, which is something a decent property manager should be able to troubleshoot without having to call in an electrician. Rather than eat the cost of the bill since she was the one who screwed up (also she had just made thousands of dollars in undeserved commission), she passed it on to us. So now I'm addition to being irritated by the whole situation, I'm left wondering how many "repairs" we paid for over the 3 years that could have been handled by her. read more

Not good a company to use. Melissa was not a very good property manager. She wanted to get us in the house asap. When we moved in, the bathrooms were not clean and the house was painted with splotches of mismatched flat paint. We did an intense walkthrough and wrote down everything wrong with the house. During the time we lived in the house she was hit or miss with answering text messages. She was really a just get rich type of lady. When it was time to move out she came late and said ok everything looks good. Just make sure you hire someone to do the floors and do a clean. We had it scheduled for the next day and she already had new renters inside the house that day. The cleaner had to clean (with a dog and cat in the house from the new renters) we were still under contract for those days. and the guy doing the floors also had to deal with that. She told us we could expect our deposit back on the 15th of August. we called and she says I' sorry you are not getting your 1595 deposit back because we had to paint the kids rooms because they had lights on the ceiling and also the cleaning lady only did the floors. She did not give us an invoice of cost and just did us completely dirty. Please don't use her. I don't want anyone to lose out on good money and a great experience with a property manager. I think she saw a military family and was like easy way to get them! Very sad. I'm reporting her and hopefully actions come from this. She did this because she could get away with it. I hope this helps someone. read more

This is a horrible real estate company to rent from! Be carful and don't rush into it. We have been trying to get them to fix the AC unit for a week now and keep getting the run around. I hate we rented from this company. read more

I've been with Pineland realty for almost a year, and they have been great! They rented my house within 3 days, and when last year's hurricane came through, they let me know how my property was within a day. They helped get the proper contractor to make repairs to my roof. Hassel free and pain free! Highly recommend! read more