The parking is a joke, multiple people here have vehicles that don't even move taking up spaces…read morethat paying tenants need, certain "special" individuals park sideways so you can't even use the spot beside them, management could care less about anything, they're here to collect that rent check and that is it, my advice is to look elsewhere to live.

I was in search of an apartment for my Mother-in-Law and decided to call Simpson and Simpson, a…read moremanagement company that Ive leased from in the past. I was informed that their property, Mallard Cove, had an opening for a 2 bedroom 2 bathroom apartment and decided to pay the property a visit. I was greeted by the Manager with a warm smile and given all the information about the apartment, as well a tour with her in one of their model apartments. She was knowledgeable and helpful and ensured that she could make the transition pleasant. I took the application and my MIL filled it out that day. The next day I returned the application and was greeted wih the same warm friendly smile by her and her assistant, Alex I think. I called the next morning and to my surprise was not given the run around and was told she was approved and could come in and do the paperwork and tour her new apartment. The management there made the entire experience pleasant and easy. I would refer this property to anyone seeking a well maintained complex with good on site management.

I so love this apartment complex. The staff is amazing and the maintenance guys, especially…read moreChristian and Noah, are absolutely amazing at what they do. I honestly don't see myself moving from here. Come join us!!

My husband and I lived here for 5 months before we were transferred and we absolutely loved it!…read moreElizabeth and Sarah in the office and top notch property managers! They were always super helpful and communication was a top priority! We hated leaving! We recommend this to everyone that needs a quiet safe area to live in!

Had a great experience overall with these apartments until it was 2 months out from us moving. We…read moregot charged with about $150 in water and $150 in sewer bills. It was our last rent payment but it was for a March water and sewer reading. I noticed the toilet running months prior and reported it and they came to fix it. In March, I didn't notice it running but they said it's our responsibility. They said they didn't see the toilet running while checking it in MAY. So they said maybe we washed a lot of clothes in March. Very disappointed in their handling and attitude toward that situation. This further solidifies my stance on not renting.

As with everything be ready for miscellaneous service charges and poor upkeep. There's service…read morecharges to just pay your rent? Possibly not completely management's fault but nothing is strictly enforced or regulated. Constant garbage stacked around dumpsters do to lazy residents. Lack of parking do to multiple ppl living or sharing in one apartment. Random Vehicles all hours of the night which most are definitely up to no good. Speeding through loudly or creeping.

Couldn't be more satisfied!! We just finished framing and the house looks great. Paul is our…read moredivision president and he updates weekly on what is next and even send us pictures. We are super excited for what is to come.

Our house was built during the pandemic and I could just list a bunch of issues we had but its…read moreeasier to summarize that they are not upfront with you about cost, you can expect a number a lot higher than what they will originally tell you. They go with the cheapest contractors around and the work suffers. When our house was less than a year old we had to call the fire department because our oven outlet started on fire. We hired our own electrician to fix it and they told us the outlet was installed incorrectly. We have had a variety of other electrical issues, our floors and flooring material has issues. I could go on a long time. It worth the money to go with someone else who is a quality company even if you get a little "less house". Dont hesitate to ask me anything else about them too im happy to save you the hassle.

I just recently moved here, and it is wonderfu! The management is super helpful with everything and…read morequite considerate. This is a great place to live, truly.

I've witnessed this rental manager, harassing multiple black people that she sees on the property…read more(myself included). I was sitting, and she came up to me (while on the phone) and interrogated me about who I was, what I was doing there, and who I knew. Apparently being black and minding your own business is cause for alarm. I witnessed her chase down and harass a black man (the very next day) and yelling at him that it's "private property, with no trespassing signs". He said he wasn't bothering anyone, and was actually trying to walk OFF of the property, and she yells that "there are cameras". This place doesn't seem safe for the melanated.

No update on apartments old appliances .. pricing for quality and cleanliness of apartments and…read moreoutside not worth it

Absolutely horrible customer service! Alex and Carol are so rude and disrespectful. No refrigerator…read morefor 16 days and counting. Then after "generously" offering to compensate me with $68- yelled then hung up on me when I wasn't quite satisfied. Def don't recommend!

Apparently don't know what a phone is because they can't seem to ever answer any phone calls. What…read moredo they do in there all day then?? Even if you go in person the lady tells you "everything is done online" so what is she there for? If she isn't answering phones and everything is done online then what is the reason for her job? Does she sit there and pick at her toes all day?

I currently rent from Adcock. While their rates are very good and some of their apartments and…read morehomes are in good locations, the office management is highly lacking. They will not communicate properly, nor will they address issues you bring to them. I have been miscommunicated with (read: lied to) on numerous occassions by the office staff. My lease is ending soon and I will never rent from Adcock again. The rental units are also patched up rather than fixed. My front door has a crack in the middle of the door so large that light shines through. It's clear that the bottom had been kicked in at some point and they just attached a metal plate over the bottom outside to patch it up, rather than replace the front door. I had to go to the office to retrieve my mailbox key after living there for almost a month. They had to search through an unorganized box of various keys to even find it - yet they were supposed to call us when it came in. Despite having lived in my unit for quite some time, the maintenance box for un-rented units is still on my doorknob. It's as if I don't exist or matter to them at all. We also have problems with loud music, prostitution, possible narcotics trafficking, and theft. The one thing that Adcock has addressed to tenants: Children should not ride bikes in the parking lot. I have also inquired about moving to another of their rental properties with a HIGHER rent just to move away from this aweful place. Their response: Nothing. I have had no phone calls or returned emails. Who on this planet denies more income? I understand the founder may have great moral values and want the rentals to be clean and friendly, but that sentiment is not echoed in the rental office and property management.

Really bad management, and it's a shame they would rather hide honest reviews than address the…read moreissues. Don't worry, I'll keep leaving more honest reviews.

I have to say that I had a totally positive experience with the maintenance team especially Hunter…read moremost recently. Things were handled in a very timely and capable manner and I was not left hanging. He displayed a pleasant demeanor and was very pleasant to be around. Thank you again for your servic!