Now I will tell you I have the worst anxiety when it comes to the dentist. Had an unfortunate…read moreinfected tooth that had to be pulled today. The ladies at the desk were so helpful and calming. Place is a little cluttered because they are updating and renovating the space. X rays are done right in the chair and simple. The hygienist was wonderful and Dr. Lawson was laid back and informative. Not at all condescending or disrespectful. Most other dentists I've seen were. Will be back so I don't have to go through that again.

I had great care by my adaentist and his team, but when my husband passed away 3 years go i was in…read morethe hospital for 1 week , call the office and talked to a girl there aand explained what was going on and she said do not worry we will see you when you are ready. Well i was recoverying at home and went to the doctors and was told i had cancer, so i had to have surgery, got home and called the office again to tell them what was going on and i explained what was going on and ask them if i could please have the same Dentist because i really liked him, i was told no problem because the Doctor did make me new teeth and i told them i needed an adjustment. Then another tradigety, my Granddaughter passed away, so i called again explained again what was going on even though i was still not healed from all this, but i wanted to see my Doctor, again they said no problem we understand why you are not coming in, and i told them i will be in as soon as all this was taken care of and again they said no problem. So i called for an appointment in June and the girl told me it has been to long and the dentist will not see you, i told her i have been calling in and was told it was ok, and she said no and hung up. How can they get away with this, it is very unfair being i was told they understood my situation. I know it is not the Doctors fault, but the front desk just hung up on me. I am 77 years old and never had such a bad experience. All i wanted was an adjustment as i can not wear them this way. Please , i do not know what to do i paid them up front for them and all i want is an adjustment. they are to long in the back of my throath and have bumps all over the top of the roof of the teeth. PLEASE some one give me an asnwer. Thank you very much, LINDA C.

Unprofessional, botched work, and an absolute run-around.I had an appointment on 5/26 at the…read moreAmherst office with Dr. Zaman to remove and replace my composite veneer. Only after she removed my existing tooth material did she bother to check if she actually had a matching composite color in stock. She did not.She then struggled significantly to shape the new tooth to match my other front tooth, explicitly stating to me that she "is not used to doing square teeth." After three failed attempts in the chair, I left. Over the weekend, it became clear how badly she botched the job--I was left with a visible, uneven gap in the front of my mouth.When I called to reschedule and fix this, Dr. Zaman personally called me back and stated she would rather just issue me a full refund so I could go elsewhere. However, on the day of my rescheduled date, the office called me twice asking why I missed the appointment. The front desk had absolutely no record or knowledge of Dr. Zaman offering a refund.Nobody in this office knows what is going on. I am currently out $551, walking around with a botched front tooth, and being given the run-around by management. I want my $551 refunded immediately so I can pay a competent dentist to fix this mess. Avoid this location.

Will be calling in the am. A male doctor named "doctor lee" was the absolute most rude doctor I've…read moreever come across in my 44 years. I hope no one has to ever deal with him. He should not be working with the public. His interaction alone with me makes me want to leave this group I've been at for years because of how awful he made me feel. After scanning reviews I see there are several complaints about him. I will definitely be mentioning this when I call in the morning. I will also be looking for a new practice since they seem to think it's ok for doctors to behave so disgustingly to their patients.

Pleasant reception, and hygienists. No long wait times. Dr Zingaro is always friendly and…read moreprofessional I like that he is from the area.

terrible consideration for clients that have been going to them for YEARS…read more when I was 16 I chipped my front tooth and for years I have been having them bond that tooth as it wore down. recently my insurance changed and they do not accept it. I was willing to pay out of pocket to have them continue to bond that took since they have done it for years. they let me make the appointment then called days prior saying we can't take you. terrible customer service!

It had been quite a while since I had last seen a dentist, let's just say that. I had noticed two…read moredifferent gray/dark areas on two of my lower teeth and was concerned about the little gap I could feel where the bottom of the tooth ended and where the gums began. First appointment was just an initial check-up and cleaning. The staff are all very friendly and the atmosphere is very relaxed. I was a bit nervous about my next appointment though, where the doc would get rid of that decay and fill it over. Never had a cavity in my life, now I'm 43 and it's all coming apart!! I went in for the fillings and wow, let me tell you - #1, I didn't even feel pain from the lidocaine injections given to numb you all up for the actual procedure. Just a bit of pressure. #2, I felt absolutely nothing during the actual removal work. And no, half my face wasn't out of commission nor did I drool or speak very incoherently lol. I do not have insurance, so I was pleasantly surprised by their prices. 10/10 will return as long as I live in this area!! NOT RELATED TO THE PLACE OF BUSINESS, JUST AN OBSERVATION FOR PEOPLE WITH NERVOUS HABITS---- However, I will warn any people with nervous habits that involve chewing or biting on your lips: the total numbness is going to cause you blisters the next day. I noticed myself doing it soon after the appointment and thought "OKAY you're going to have to stop doing that..." but alas, by the next day I had a weird looking sore on my lip where I bite it, pretty subconsciously, until now. Luckily that healed quick. But that's my own damn fault.

Great dentists and staff. Got me in for an emergency appointment after having problems with another…read morepractice.

I was a patient of Wood Dental for 3.5 years before I moved out of the Buffalo area. From the very…read morebeginning, I was always extremely satisfied with the service and care I received. I needed deep cleanings and gum care when I first arrived; they put me on a plan where I came in four times a year for cleanings rather than just twice a year, to ensure that I received the best care possible. I had other services done, like removing/replacing mercury fillings and fixing old fillings that had cracked. I was always happy with the work done. I even received a call one night after-hours from Dr. Wood when he could tell I'd had a particularly rough time during a procedure, just to make sure I was feeling okay. I was always impressed with the technology in the office; it seemed like every time I went in I noticed something they'd added or something that I'd never seen before in previous dentists' offices. My hygienist, Amanda H, is also highly recommended. In addition to being extremely professional and competent, she would remember things about my life and ask me about them during my visits. She swore she never took notes, she just remembered! And this wasn't just because I was coming in four times a year so I was a more recognizable face; my husband only went in twice a year and she'd remember personal details about his life, too. My only "complaint" is that the patient chair in Dr. Wood's procedure room is MUCH more plush and comfortable than the normal chairs in the hygienists' cleaning rooms. Imagine the increased teeth-cleaning experience if those were located in every room!

This place is horrible they are just after all the loot in your pocket. They don't accept Medicare…read moreor Medicaid

Very disappointed at service. Reception nice at first, at checkout rude! Made comments "you have…read morenot had insurance for several years". Expected over $5000 for partial payment for procedures I never agreed to! When informed i had insurance, receptionist was rude and commented on how she already checked. I then handed her my coverage card, only for her to continue to disrespect me. I was a patient of Dr. Cappellucci for years! This practice doesn't come close to his dental service. I feel like they were just out for money. First comment out of the dentist was you should get implants $30,000! Are you kidding me! This was never a conversation with Dr. Cappellucci. Beware of this place, unless you want to spend money. It has been over 2 weeks and i have never heard back from them. They were supposed to have the office manager look into my insurance and call me. Apparently because i questioned the crazy cost, i have been forgotten. It is okay, i am sure i can find someone else who is less money hungry. It is a shame, this was a great practice when Dr. Cappellucci owned it.

Dr Ortolano is the best. He has been my dentist for years. When I first went to him he spent some…read moretime fixing another dentist's screw ups, but it's been smooth sailing ever since. Even with all the work early on his office work with my on financing. He is very friendly and cares about his patients.

I had two extractions done, which went well. Post care is going well, I followed all post care…read moreinstructions which was provided to me. The office staff was very polite, caring, and professional.

Amazing service leave feeling happy about my experience every time.The staff are kind and caring…read moreleaving my anxious feeling when it comes to dentistry aside. Thank you so much.

The process is complete and I'm thrilled with the results! She really knows her stuff. I felt like…read moresomething was out of alignment at one point but she convinced me to trust the process and I did-- knowing full well she was wrong. But guess what?! I WAS WRONG! She was right!! I'll never doubt her again. There's a reason she's a specialist in her field. I am super happy with the results! Wait I already said that! I don't care, let me say it again, I'M SO HAPPY WITH THE RESULTS! Now I've got my husband going to her. And I've already referred two friends.

Already a patient of Dr Ricotta, I experienced a cracked tooth from debris in food from ordering…read moreout. I called to make an appt asap off hours intending to leave a message for call back, but and talked directly with Dr Ricotta. Appt was set asap working with my schedule. I was in and out inside of 1/2 hour with no pain and tooth fixed...(cracked filling replaced and pain free). If you hate going to the dentist, consider going here because there is an understanding that the patient is the most important thing to their business.