Easy online booking and great rate with lock. Only had 1 issue once I got there but i was told what…read moreto do by the customer service agent to get my lock. I had left a message for the property manager to figure it out how to get my lock and paperwork but I didn't know she had left to take care of other business at another location. She did call back to confirm if everything was OK and I let her know that it was all good. Thanks for calling me back.

do not store here unless you want to get wrongfuly evicted and have your money stolen frim you by…read morefacility manager. the public storage on gunclub road literlly evicted me cause i had been moving all day long and axcidentky fell asleep inside my truck for an hour! then evicted me without refunding me for my payment

We store a vehicle at this location. Jessica goes over and above when it comes to service.read more

I deal with a lot of people in multiple fields and facilities, but the woman at extra space storage…read morewas a stellar employee that made sure that I was pleased with my decision completely instead of just shoving me out the door!!! She was knowledgeable and courteous and caring

2020 is the best storage please in Denver! The owner goes above and beyond. Even when I was a dope…read moreand forgot to bring my keys for my lock the manager came down and helped me remove my lock. I would recommend this place to anyone looking for an affordable deal. The best part about this storage is that all my things were safe no breaks ins! Plus there a plenty of cameras. When I removed my stuff it was the exact way I left it! GREAT PLACE EVEN BETTER EXPERIENCE!!

I called the call center first to see about renting a unit and was told the mgr. would call me…read moreback. I spoke with him and made an appointment for the next day. So I went the next day and he didn't show up nor did I get a call back. So the ppl complaining about the management not showing up are correct. I felt like I was being screened for an apartment rather than renting a storage unit. My time is just as valuable as his but that's not what the manager thinks. Now I have to reschedule the moving truck I was planning on using. My advice is to stay away from this place and they probably did me a favor by showing me who they were before I spent any money with their facility.

The website was user friendly, easy to reserve a storage unit. When I realized I needed another…read moreone, Brian and Richard were ready to help. They both were super friendly and answered all my questions. The place is clean and secure. I would highly recommend this storage facility.

Two years ago, after my mother's death, I sorely needed a place to store her completed artwork, and…read moremany of her other things. I needed a place to put them that was safe from fire and theft. So I went to A Storage Place near El Rancho. The then manager, Richard, helped me immediately, and I was able to move all of these precious things instantly. I have paid by check for two years and never had a problem. Suddenly this spring, I received an email saying that I was delinquent on my payments. It turned out that their bank's check reader had misread my check and had put an extra digit at the end of my account number. They assumed that I had written a bad check. As a successful educator of more than three decades, I have never in my life written a bad check. I contacted my bank and worked through them to try to resolve the issue with A Storage Place. The new manager, Brian, hung up on me three times. He shouted at me over the phone and was exceedingly rude. Then my banker, Lily, try to reason with him, and he hung up on her three times. Finally, our bank manager Helen was able to get him to calm down and talk to her reasonably. She ended by saying very firmly, "Our client did not write a bad check. You can simply re-deposit the check with the correct account number." Apparently he did not get the message. I had to send them another check. The way that I was treated then and the way that I was treated when I decided to move out has shown me that the people who run A Storage Place have no idea of how to behave professionally. If I had treated the people I worked for as a professional educator the way I have been treated by the staff at A Storage Place, I would've been fired on the spot. If you wish to be treated with respect, do not rent a storage unit from this business! There are so many other options!

They lie, and dont honor their contracts. We got a memorial day sale that was supposed to lock in a…read more50% off sale for as long as we had the unit. Its been less that 2yrs, and rent went from $113 - $222 a month. We looked up the price of the unit online and its $149... We pay 150% of what a contract is today... And there's nothing anybody can do they say... And u cant get ahold a corporate office... I would have given -1 star if i had the option... Don't do it!!!

I had to cancel my storage unit due to not being able to move in to it.this was the 26th not…read morememorial day. When I went to put my stuff in my unit there was a lock on the unit and couldn't get a return phone call from the property manager. I got another storage unit somewhere else. Very frustrating experience. As you can see from the response I got from the owner the management doesn't care about you as a customer. So rent at your own risk. They can't return a phone call but they can post on google with some copy and paste response. Also, I've talked to other people who are renting and they tell me the owners are never in the office and have a tough time getting a hold of them or no response at all. Response from the owner 55 minutes ago Hi Brenda, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit but will use this feedback to improve.

When I called and asked about a unit I was immediately given sizes, prices and genuine kindness…read more It took me about a week to decide and the females were happy to help. I was unable to get in the first time (because I forgot my post-it with my info) I called and she gave me her info to get in. Then sent me my key code. I am definately happy with this storage facility and the staff. HIGHLY RECOMMEND THIS PLACE

This place made my move so easy! Got a unit a day before I moved and realized it wouldn't be big…read moreenough AFTER the movers horribly packed it, so April set me up with a second unit right next to my first one, which made everything from there on out a breeze! The staff there is wonderful, and really there to help you fit your needs. Their webpage is so easy to navigate making paying online fast and convenient, especially when you're out of state. The units and grounds are emaculate, and facility is located right off the highway so its easily accessible. I wouldnt recommend any place else other than My Place Storage. Prices are unbeatable, service is excellent, and they really went beyond my expectations. There is nothing pleasant about moving, no matter what your situation, but April and staff truly added some sunshine to what was otherwise an extremely stressful and chaotic day. Thank you for that.

Delivery driver was very skillful in setting the 10'x20' connex in a very tight spot. I was…read moreimpressed with his ability to not hit anything. Great service great equipment. Highly recommend.

Super easy to set up the rental. Speedy delivery. And shout out to Andrew. Showed up exactly when…read morehe said he would, and put the connex exactly where I needed and even catered to my request to shift it just a bit so it was perfectly placed. I own a construction company and even though this was for my home, I will now be using them for my construction sites.

I have had great and professional communication with Teri! Super easy to work with and I really…read moreappreciate her positive attitude! Laura @ State Farm

I am making a change my review. They are amazing when you're moving, then they increase your…read morestorage almost monthly without notification. Then, when you can no longer afford it and move out, I was told I could leave everything... So I did so I got back this capital letter text message along with a very rude email from the manager who is very much too old for capital letters as am I. Which is why I'm keeping this professional do not use this storage facility unless you want to pay more every single month from what you agreed to initially... And be treated like a villain in their story when you exit and do exactly as instructed.