I have been taking my dogs here for a few years now. This last time I boarded them I was told they…read moredo not have groomers. Not a big deal.. But both of my dogs came home infested with dog lice! No one seemed to care.

I love the girls here, and my pitbull does too, they are so friendly and are so good with my dog…read more Puka. I always have my dog cleaned and groomed here. I highly recommend them and the price is reasonably excellent for the what they deliver. I also take my dog to the certain service next door, they are just as amazing there too. They really care about your pet and your pocketbook too.

I try not to write negative reviews about businesses since my parents owned their own business for…read morealmost 50 years, and I understand that things can happen that normally do not happen, and I do not want people to stop taking their dogs to this business because of my review. I am only writing this review in hopes that Pet Pals Place will see it and take action so what happened today does not ever happen again. When I went to pick them up today after their first grooming appointment, I was getting ready to pay at the front desk when an employee let them out into the waiting room without their leashes on. As the employee went to look for their leashes another customer opened the front door to come inside, and my dogs who were panicked since this was their first time there immediately ran outside and were running around in the parking lot around other customer's cars. I was so worried they were going to get hit by one of those cars, or on Fairfield Road. It was so scary, and my dogs were terrified! My dogs have been groomed so many times over the years, and they have never been just let out into a waiting room without leashes on or they have been kept behind a dog gate until a leash can be put on. This is totally unacceptable and unsafe!! Also, not sure if the person or people grooming them are new to grooming, but my dogs have never had grooms this bad. Their bodies and tails look ok, but their ears and tops of their heads look horrible. If you are going to cut ears and tops of their heads short, please ask the customers before doing that.

My 3 dogs have been going here for a few years now. We have done grooming and boarding. They are…read morefair priced and do a good job. So good, that I was hiking with my Goldendoodle and a lady stopped me to ask where I got her hair cut because every place she has taken hers she hated. Every time I board them, they happily jump out of the car to go inside. The gentleman that works evenings, weekends, and holidays is fantastic! We will be on the road and about 30 mins past their closing and he will stay so we can get our dogs. Only change I wish is that the dogs had more of a scent to them after a groom. Fantastic place and when all 3 of my dogs (one is afraid of her own shadow) are excited to arrive, that says something!

Debbie and her crew are terrific! My boys look forward to their loves and walks each morning and…read moreevening. She stays and plays, loves on them some more, before tucking them in for the night. I highly recommend her. I have been using her for around one year and feel totally confident my dogs are well cared for while I'm away.

Their negligence lead to us coming home and finding out cat dead…read more The owner is unprofessional and rude, lies and twists the truth. She texted me to ask me to change my review as it would hurt her business. She insinuated that our experience and perception of what happen were wrong and when I refused to change my review she rudely insulted us and said that we somehow knew that our beloved cat was going to die and that we are bad pet owners for not hiring their services more frequently. When in reality this was the farthest thing from the truth. Facts: 1. The owner and pet sitter are trying to mitigate the situation and claim their innocence by denying any negligence. The owner is trying to shame us and twist this already terrible situation in her favor by lying and saying we knew our cat was going to die. 2. The pet sitter we hired verbally admitted she did not make an effort to physically see our cat goober during any of her home visits and verify that Goober was alive. Due to this seemingly innocent oversight I came home and found her dead and what's worse is the sitter didn't even know she had died. 3. We left home for two weeks to get married and our cats were healthy with no diseases or imminent death. 4. No amount of increasing the number of visits to our home would have changed the fact that the pet sitter told us "I thought your cat was hiding so I didn't go looking for her". 5. We believe that the pet sitter did not perform due diligence to verify the safety and health of each of our pets and we are now have had to endure the insulting attitude of the owner. The pet sitter neglected to verify if our cat was alive and well.

My parents recommended Rocky Mt. K9 after their groomer moved there, so we decided to try the bath…read moremembership for our five dogs. The online scheduling was convenient, but the website was difficult to navigate and had several features that didn't work properly. The front desk employee was extremely friendly and helpful when I called about signing up for the free 14-day trial. Our first visit was okay, but the baths were disappointing. The dogs still had dirt on their coats, my hands became dirty after petting them, and I had to rewash parts of them at home. I chose not to complain because I wanted to give the facility another chance. At the second visit, our dogs were noticeably more reluctant to enter the building. Staff also informed us that dogs may share kennels, which concerned me even if they're from the same household. When we picked them up, one of my German Shepherds, Violet, had diarrhea, feces on her tail and legs, and fresh abrasions and swelling on her nose that were not present before drop-off. I was never informed during the appointment that she had become sick. I had to clean and bathe her again after getting home. My partner called to express our concerns, and the front desk employee was again kind, apologetic, and said he would pass everything to a supervisor. Unfortunately, my conversation with the supervisor was the complete opposite. Rather than showing empathy, she immediately became defensive, insisted Violet's nose injury existed before the appointment, implied we were providing inaccurate information, and repeatedly focused on my "tone" instead of addressing our concerns. At no point did she apologize or acknowledge how upsetting it was to pick up an injured dog. We decided to cancel the membership during the advertised free trial. We were told it couldn't be canceled until after we were charged and then we'd have to request a refund, which made little sense for a trial period. We were also required to repay the 40% grooming discount that came with the membership. While I expected that part, it was frustrating considering we were canceling because of our experience. I do want to recognize the groomer who groomed our two poodles. She did an excellent job, and I happily tipped her 20%. I also want to commend the front desk employee for being consistently kind and professional. Ultimately, it wasn't the grooming itself that lost our business--it was the lack of accountability, empathy, and professionalism from management when concerns were raised. If our concerns had simply been acknowledged and addressed with compassion, we likely would have remained customers. Instead, we'll be taking our dogs elsewhere.

We love Rocky Mtn K9. Their staff is great with our babies. We use them exclusively for Daycare,…read moreBoarding and grooming. We are K9 Club Members, which is the best deal to get all the perks they have to offer. Our dogs get so excited when we pull up to drop them off. It is so reassuring that we have a place to take them where they feel loved. We also recommend their training program. Our dogs did a two week course and it changed our lives. Can't recommend them enough!!!!

If you're looking for a doggie daycare, look no further! Titan's takes such fantastic care of the…read moredogs that are here. My dog has severe separation anxiety and starting daycare was really difficult for her. In the last two months, the love and care that Titan's has put into her has completely transformed her. She went from being difficult while watching me leave to running in the door, tail wagging, no looking back. They had a summer pool party recently and put so much effort into making sure all the dogs had a fantastic time. Special shout-outs to Amberly, Taisee, and Kevin for loving my girl Oreo like I do and treating her like family!

I love taking my dogs to Titan's doggy day care and boarding Tyrone and Joni love the dogs and…read moretreat them really good. Their rates are fair and they show so much Passion and respect for the dogs their customers each other and the community. Their motto for life is inspiring. I highly recommend taking your 4 legged babies there, I do and I know that they are safe and happy when I pick them up. They will even groom and bathe your dogs for you while they are visiting for not much extra. The only place I take Fozzy, Gizmo, and Gracie is toTitans Doggy Daycare and Boarding. You will be happy you did. Mindy and Michael Harris

We love Dr. Brinkley and the staff at Fairfield Veterinary Hospital, so much that we drive over 2…read morehours to bring our kitties in! They take such wonderful care of our little ones!

Wonderful Vet! Trust them with the care of my pets so much. Thank you Fairfield Veterinaryread more

Did not care. Couldn't see dog to write prescription he has been on for more than 2 years. Still…read morelooking for someone that cares in the surrounding city

Best vets around I took my dogs to Clearfield vet for years…read moreand after so many disappointments from them I had to find a good one who would take good care of my fur babies Layton vet is the best!