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    Idlewire Pet Care

    3.9 (52 reviews)
    Open 7:00 am - 7:00 pm
    Updated over 3 months ago

    Services - Idlewire Pet Care

    Bath and groom only

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    Reviews With Photos

    We took a picture of Van since we were visiting. IPC was only .7 miles from our Airbnb.
    Elle J.

    Idlewire Pet care saved our vacation. We brought our fur baby with us on vacation to Ogden. Normally he does well when we leave him at home. But not this time. Maybe due to new surroundings he was crying and barking. We had to get his immunizations updated finding a local vet. They recommended Pro Pet care who took care of our needs. Idlewire pet care saved our vacay and we boarded him for us. [[HIGHLIGHT]]Our little Bear had a good time and got an outstanding report card.[[ENDHIGHLIGHT]]

    Red ear
    Roo_ t.

    I groom my dog myself at home with basic tools, I took my dog to be groomed and de shedded. I gave my dog a deep bath and used a high velocity dryer to get a ton of fur out. The next day we went to get her groomed. I paid for a de shedding nails and a sanitary shave. I was not happy at all. The nails where so choppy and little to nothing was taken off. The brushing was horrible as well as when I took my dog back I was pulling fur from her with ease. When I got home I had to do her nails and coat again. I do not recommend them as groomers as they didn't do a good job and I had to go home and groom her myself. They made my dogs ears irritated and red. With maybe a minute of brushing I got so much fur from my dog out. When I deeply brush my dog I don't have fur coming out when I pull. I was told "it happens" when I know for a fact it doesn't when I brush my dog out properly. Her nails where about the same length as when I brought her in with just the factor of super sharp choppy nails. The Dremel is suppose to round the nail not make it sharp. They tried to put blame on me when my dog was still losing a lot of fur saying since THEY didn't bathe and dry my dog so that was the reason when I bathed her myself and got a ton of fur out as I always do. While leaving I saw a picture to rent a cot for boarding. You have to pay for a cot or you dog lays on hard concrete all day and all night. Not to mention about $5 extra a day to have your dog get out for more then 2 potty breaks a day. I would never want my dog in a small kennel on heard concrete not being exercised for multiple days. Another thing is the waver. I had to sign that if my dog was hurt it was not there fault which is beyond not okay since they need to take responsibility for hurting your dog if they do. They got some fur out but still not enough since I got quite a lot out at home. They did Dremel her nails but not close to my expectations. Not the quality I need for my service dog.

    Rachel R.

    Lori does such a great job with my older dog that I knew I had to bring my new puppy to her. Rogue looks adorable and I know she was in good hands. Thank you!

    Tired after playing at doggie daycare, Idlewire.
    Marcie R.

    Took my two dogs (Weimaraners) here for doggie daycare. They did so good. All the girls there are so nice and so wonderful. They were easy to talk to and they were honest with me. I was worried because my one weim get's anxious so easily. My other weim needs lots of play time and to get his energy out. After having a bad experience with another doggie daycare facility (Ruffeldale) I was worried to leave my dogs with anyone. Idlewire was fantastic. Both my pups were so tired when we got home. They even came home with a report card on how they did. I'm so excited I found a place I can trust. My pups will definitely be going back for more doggie daycare.

    Rusty and Diesel love Idlewire!

    Love getting my two doodles groomed here! They do such a great job and are so sweet to my pups. Danielle is so awesome. Thank you!

    Andrea B.

    I had heard good things about this boarding facility I left my dogs for a week three are small dogs and one is medium breed dog but still a puppy considering the considering the price I'm extremely disappointed one of my dog's was soaked in urine that had dried when I went back to help them get the dogs all four dogs were in the same kennel while other dogs were in kennels individually the dog smelled so bad I had to drive home with the windows down in November to stand being in the car then I had to come home and bath all for dogs and they still have a strong odor on them one of my dogs has lost its lost a substantial amount of weight the kennel that they were kept in had no blankets or bedding of any kind it was a cement floor that was wet I can honestly say I haven't boarded my dog's a lot but I am sure there has got to be better levels of service than what I was able to get idlewire

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    2 months ago

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    6 months ago

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    3 years ago

    Fantastic store supplying many pet needs from food, treats and boarding! Better experience now than I had 6 years ago.

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    3 years ago

    Cathy did such a beautiful job with care and professionalism for my wheaten terrier. I cannot recommend this place highly enough

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    11 years ago

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    5 years ago

    Always pleasant. My dog is very comfortable with her groomer , Lorraine. This makes it so much easier on my dog and me when I leave her.

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    8 years ago

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    Page 1 of 2

    Ask the Community - Idlewire Pet Care

    Review Highlights - Idlewire Pet Care

    They did an awesome job grooming him and I will for sure be back to use their doggie daycare in the near future!

    Mentioned in 2 reviews

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    Rocky Mountain K9

    Rocky Mountain K9

    3.7
    (3 reviews)

    My parents recommended Rocky Mt. K9 after their groomer moved there, so we decided to try the bath…read moremembership for our five dogs. The online scheduling was convenient, but the website was difficult to navigate and had several features that didn't work properly. The front desk employee was extremely friendly and helpful when I called about signing up for the free 14-day trial. Our first visit was okay, but the baths were disappointing. The dogs still had dirt on their coats, my hands became dirty after petting them, and I had to rewash parts of them at home. I chose not to complain because I wanted to give the facility another chance. At the second visit, our dogs were noticeably more reluctant to enter the building. Staff also informed us that dogs may share kennels, which concerned me even if they're from the same household. When we picked them up, one of my German Shepherds, Violet, had diarrhea, feces on her tail and legs, and fresh abrasions and swelling on her nose that were not present before drop-off. I was never informed during the appointment that she had become sick. I had to clean and bathe her again after getting home. My partner called to express our concerns, and the front desk employee was again kind, apologetic, and said he would pass everything to a supervisor. Unfortunately, my conversation with the supervisor was the complete opposite. Rather than showing empathy, she immediately became defensive, insisted Violet's nose injury existed before the appointment, implied we were providing inaccurate information, and repeatedly focused on my "tone" instead of addressing our concerns. At no point did she apologize or acknowledge how upsetting it was to pick up an injured dog. We decided to cancel the membership during the advertised free trial. We were told it couldn't be canceled until after we were charged and then we'd have to request a refund, which made little sense for a trial period. We were also required to repay the 40% grooming discount that came with the membership. While I expected that part, it was frustrating considering we were canceling because of our experience. I do want to recognize the groomer who groomed our two poodles. She did an excellent job, and I happily tipped her 20%. I also want to commend the front desk employee for being consistently kind and professional. Ultimately, it wasn't the grooming itself that lost our business--it was the lack of accountability, empathy, and professionalism from management when concerns were raised. If our concerns had simply been acknowledged and addressed with compassion, we likely would have remained customers. Instead, we'll be taking our dogs elsewhere.

    We love Rocky Mtn K9. Their staff is great with our babies. We use them exclusively for Daycare,…read moreBoarding and grooming. We are K9 Club Members, which is the best deal to get all the perks they have to offer. Our dogs get so excited when we pull up to drop them off. It is so reassuring that we have a place to take them where they feel loved. We also recommend their training program. Our dogs did a two week course and it changed our lives. Can't recommend them enough!!!!

    Mandy's Pet Chalet

    Mandy's Pet Chalet

    3.9
    (57 reviews)

    we love Mandy's! They do a great job with both my dog and cat. They always look clean and cute…read morewhen I pick them up

    I'm really disappointed with my experience here. On multiple occasions, the wrong service was done…read moreon my dog even though I clearly communicated what I wanted. While I understand that mistakes can happen, it became frustrating that it occurred more than once. I will say that when the correct service is done, the grooming itself is usually decent, it has just been difficult getting the correct service performed. Toward the end, they did acknowledge the situation, but it felt more focused on what I could have done differently rather than fully taking responsibility. I did want the bath and nail trim, but the most important service I requested was the shave. Unfortunately, the shave was not done. At checkout, I was initially told the total would be around $100 for the bath even though the main service I requested was not completed. I ultimately paid $66 for services that were not what I had asked for. When my dog was brought back to me, I was told he had been shaved to 5/8, which he clearly was not. After reviewing the groomer's notes, I was told he had received a contour and butt trim services I had declined at the beginning when they were offered. I had specifically asked for the same shave he received during his previous visit. I do acknowledge there may have been some miscommunication at the front desk, and I understand that mistakes happen. However, when it happens more than once, it becomes difficult to overlook. I also felt uncomfortable bringing my dog back to have it corrected because I worried I might be viewed as a difficult customer, and I never want to feel concerned about how that could affect how my dog is treated. Customer service and clear communication are extremely important when trusting someone with your pet. After reading some of the owner's responses to other Google reviews, the replies came across as unprofessional and poorly written. While I understand wanting to defend your business, the tone of those responses was disappointing. After giving several chances, I unfortunately don't feel comfortable bringing my dog back. I hope the facility works on improving customer service, as it is one of the most important aspects of running a business.

    Idlewire Pet Care - groomer - Updated August 2026

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