I don't usually comment on Yelp, but seeing Dee L's review of Pinky Blue's, I am forced to respond to it and provide my own review. First of all, I have a long history with Pinky Blues as I may have been one of Elsa's first customers. A few years ago (it could by 10 or 12 years ago). I was looking for a new groomer after my dog's previous groomers seemed a bit impatient, and made it difficult to get an appointment in a short period of time. I ventured into Elsa's place and ended up extremely satisfied with her kindness, patience, and care for my dog Buttons. The dog also looked great. Buttons never knew another groomer after that. I had been using Elsa's services regularly for several years after that when I got a devastating diagnosis on what I thought was just little lump Buttons had on her throat: Lymphoma. I ended up having to make a tough call with Buttons eventually, but the day after the diagnosis, I wanted to make sure that she was comfortable while she weathered the ravages of her cancer. It was the start of summer so I, of course, took her to my trusted groomer. I like to pride myself in keeping my emotions in check and deal with the realities of what is presented before me (a dog's life is a blessing but even in the best of circumstances it is short) but when I told Elsa what was happening and that I just wanted to make sure Buttons was happy, I found myself openly weeping. I will never forget the kindness, empathy, and tenderness that Elsa showed to me that day. I will never forget how great she was with Buttons. Well, fast forward a couple of years, and I have another dog Binky (don't judge me on what our dogs were named as my daughter is to blame!). Elsa will tell you that Binky is no Buttons. Where Buttons was kind and friendly, Binky is... a little less so. Nevertheless, Elsa continues to show compassion and kindness to a more challenging dog and Binky always comes out looking great. Now in response to Dee L's review, concerning her dog's vaccinations and how she was so inconvenienced when she was asked for them, I have this to say. By 2011, I had known Elsa since she started, had brought Buttons to her for years,, and guess what she asked me for when I brought my new dog to her? The dog's vaccinations. I think it is petty and ridiculous to criticize someone for doing their job. This is especially true where the part of the job is to ensure the protection of the pets in her care. By the look of Dee L and the age of her pet, I will venture to guess that Dee L isn't really someone who deeply cares about her pet. I say this because if a groomer asks for a pet's vaccination history, someone who actually cared about her pet and animals, in general, would feel relieved to know that they are dropping off their little family member to someone who cares about its health. I find Dee L's review abusive and unfair and most importantly wholly inaccurate. Well, in sum, thank you, Elsa for your kindness when Buttons passed away and your patience with Binky. I would recommend Elsa to anyone and everyone because she cares about animals, she does a great job with the haircuts, and because she is kind. read more

DO NOT BRING YOUR DOG HERE!!!!! This woman is by far the most unprofessional person we have ever come across. I don't understand how she even has a running business. My husband and I just wasted an hour of our time after having rented a zip car for a 10AM appt with this woman. When we arrived at her shop, the lights were off and the door was locked. So I called her three times and texted her asking where she was. She then called me back from another number (very odd) saying that she was "picking up another dog" and would be there in 5 minutes. Keep in mind, she never notified me to let me know she wasn't even in her shop even though I had texted her that morning to let her know we were on our way. IT GETS EVEN WORSE!!-- half an hour later, we see a woman casually walking into the shop with another dog, and on her phone the entire time. So while I was trying to call her, she was ignoring my calls and texts and was chatting away! You would think she would look around to find her 10AM client--but no!! She was on her phone, paying no mind to this poor random dog who she "picked up" from who knows where and why. Why did she go pick up another dog when she had an appt with us?? Who knows! Was she planning to groom one dog and leave the other dog in the cage the entire time?? She clearly is a one woman show so it's not as if she had an assistant. The bottom line is- this woman needs to get het act together, needs to learn how to run a business and lastly needs to learn how to communicate. The minimal requirement for any type of business interaction is to BE THERE WHEN YOU HAVE AN APPOINTMENT!! It doesn't get any simpler than that, but unfortunately this woman thinks it's ok to keep a client waiting for 30 minutes. There is no way I would EVER trust my dog with her- for all we know she is capable of leaving him alone in the shop and going to "pick up" another dog, or go out for a coffee, all the while chatting away on her phone. The whole experience made me so sad because even though we were lucky enough to see how untrustworthy she is,other people may subject their poor dogs to her. They are helpless and won't be able to tell you what she did or didn't do. I have a strong feeling that someone who cannot be trusted to keep an appt is neglectful towards your pet as well. If you care about your dog, please don't trust them with this woman. A total flop- my only regret is that I wasted my valuable time and car rental money on this unreliable "groomer". A total disappointment. Please just close your shop and find something you are better at doing. read more

I have known the owner since she first opened her pet grooming business. I had two bad experiences when my dog Lhasa Apso was 8 months old. No one had patience for a puppy that had not been groomed or used to the sound of the clippers. I decided to give Elsa a try when she first worked for another establishment. She was so gentle and patient and my dog took her her warm personality and professionalism. 18 years later, my Simba is no longer with us but my new puppy is a new client. I always feel secure and safe. She makes sure all dogs have their immunizations and up to date records to prevent any illnesses to any other pet. Her prices are reasonable and she takes her time with each pet! We are very happy with the services at Pinky Blue ! read more

Whoever is leaving nasty reviews are the people mentally unstable themselves apparently, beside lacking any proper manners and using foul language on the public platform like that. I just feel sorry for the dogs with such nasty owners, they think to get a dog it's like getting another bling-bling, or a tattoo, no need to keep records. In today's world it's just a phone call away to get the records from your vet through the email, unless you never took your pet to any vet. I've been using Pinky Blue services since they were opened and couldn't be happier for my pets. There are very few places that would take such a great care of your animals. read more

They are the most caring people i have ever met. I use to take my dogs to four paws in tuckhoe and they were ok. My friend introduce me to pinky blue and i have never got back to four paws. They are personable, amiable and sincere people. They are themselves die hard pet lovers. They have several cats and dogs and if you ask them what they feed their kiddies you will be amaze. I truly love them and have bonded with them. I feel i have gain a family and friend. You can't go wrong. Just try them one time and you will see what i am expressing. Words can't do no justice. Reina Espaillat Mac and Riley mom. read more

My dog is so anxious going anywhere, but when we get close to the shop he gets so excited and can't wait to get out to see Elsa. He runs right to the door and he loves spending the day with her. He gets the best treatment and a good clean cut. Elsa treats him like he's hers. Lol. Beasley has been going to her for almost 10 years since he was 6 months old. I can always get an apt. And she's very flexible. I can't imagine going anywhere else and getting my pup acclimated with someone new. He already has Elsa trained very well. 5 paws and 5 treats up. read more

Super friendly and professional family owned business. My big goldendoodle gage was 2 handfuls but she handled him and all his energy like a champ. We left super happy and appreciative of her and her work. Gage left happy, puffy & smelling good ! It was clear to see she has tons of experience with dogs & even shared some knowledge with me. I would trust her with my dog anytime unfortunately I couldn't say the same for big chain store Petco which we are gladly dumping & only using this place for our grooming services from here on out ! read more

I've been a loyal client for over twenty years and can honestly say I wouldn't trust my fur babies to anyone else. She is so kind, patient and trustworthy. Even as my dog lost his sight, hearing and health was declining due to his advanced age she took her time and made all accommodations to ensure we we're comfortable and safe. Highly recommended! read more

I have been taking my dog since he was about 1 yr old to Elsa. He wouldn't stay still and was always trying to get away with the sound of the clippers. She does a great job with him! My grandmother has been taking her dogs to Elsa as well. Only groomer we trust! She's great. read more

Elsa is the absolute best. She takes such great care of my Lady whenever we bring her there! Elsa has been our family groomer for the last decade, my family adores her. My dog loves her too! thank you Elsa!!! read more