As a senior dog mom and my first time coming to this groomer, ALEX exceeded all my expectations! My…read moredog could be quite difficult but he handled him with patience and love and gave him an amazing grooming experience. I didn't think I could trust another groomer after our last groomer left our veterinary office , but I was wrong ! Alex was the best ! Highly recommend!!

Genuinely unhappy with the quality of the haircut and service received at my Golden Doodle's last…read moreappointment. Agreed with his groomer that he'd receive a "summer cut", not too short. Was told mid -haircut that he was too matted and that they' had to cut his hair shorter than agreed upon. I would have appreciated if they would have called to ask if that was something I was okay with before proceeding to cut him shorter. My groomer asked if he was matted when we first arrived, we told him no and he felt around Hercules' coat but did not let us know if he was matted. Will not be going back.

In July 2024 was gifted a yorkie puppy and was immediately overwhelmed. When I looked up it was…read moreMarch 2025 and though cute she was a mess . I called several groomers and all were busy . I called Richard and explained my predicament. We agreed I would be standby for any cancelation . I received a call and it turned into one of the best things for myself and Audra the yorkie . Richard explained she had to be shaved down due to tangles . He would attempt to retain as much fur because of the weather . He also explained Audra had a lot of anxiety and was extremely attached to me . RICHARD KNOWS DOGS . Richard gave me insight which helped me when dealing with my pup. I have been with Richard and his son since . I am delighted with the service I receive

Richard is the best. We have been his client since 2014. My Jack Russell then only one year and…read morenow turning 13. Richard shows patience, love and compassion. His grooming is amazing and he takes all the time necessary for the experience to be positive for the pup. My JRT Speedy loves him and is so comfortable there he falls asleep during the blow dry. His skills are unmatched by anyone I know. We love him and rest of his team. Lucy & Speedy

Had a great first experience at Universal Grooming. They did…read morean amazing job with my dog, and the service was top-notch. Highly recommend them if you are looking for a reliable, caring, and skilled groomer in the area. We've finally found our new regular spot.

(I'd prefer a 0 rating): Avoid this groomer. On July 3, 2026, I brought my Miniature Australian…read moreShepherd to Universal Pet Care on Mosholu Avenue for a basic bath and nail clip only. I gave the owner/groomer explicit instructions that NO hair was to be cut, trimmed, clipped or shaved (ex between her paw pads). She violated these directives and made a mess of my dog''s coat. Her coat has been clipped short and unevenly; the long dense feathers on her belly and legs have been trimmed and thinned raggedly, and entirely cut away between her hind legs; she was given a rough blunt sanitary trim; there are blotchy areas that are chopped to less than 1/2"; her head and legs have been shaved, and her ears cut lopsidedly; and her long thick ruff is cut short and thinned. Ironically the hair between her paw pads was not touched; I told the owner this is the one area where she could be trimmed. She didn't even brush her out; she has been shedding all over my furniture. The owner denies she did anything more than bathe her (and says she has a video to prove it). This is simply not true; my dog's coat is proof enough (and I have taken photos to document it). I have consistently worked to preserve my dog's thick, full-bodied coat and dense, long feathers. The quality of her double coat has been compromised, as have the insulation and protection it offers. It will take months with careful, consistent grooming for it to return- I hope- to its natural state. If you want your dog's naturally lush double coat preserved, and your instructions followed with honest communication, avoid this business.

Paws on 5th gave my dog an absolute transformation. From…read morethe moment we walked in, it was clear how much they truly care about the dogs--not just how they look, but their health too. Yes, the wait time can be a bit lengthy, but it's completely worth it. They take their time and make sure every dog is comfortable, safe, and well cared for, and it truly shows in the results. What really stood out was that they noticed a rash on my dog's skin and immediately brought it to my attention so I could take my dog to the vet. That kind of care and honesty is rare and so appreciated. Pro tip: bring cash to tip--they absolutely deserve it. If you want groomers who genuinely love what they do and treat your dog like family, Paws on 5th is the place. Highly recommend

I brought my Portuguese Water Dog here several times. The first time, I arrived when they were…read morefinishing up with him and he was yelping loudly when they were pulling hair out of his ear canal. I spoke to them about it and they said they would be more careful next time. He left the groomer shaking his head for hours. The next time, I reminded them re his ears. He left with hematomas on his ears and shaking his head. I have had these breed for decades and have worked with many groomers. I have never had this negative experience with another groomer. My dog is still terrified when we walk by this groomer's door. Now we have a groomer who my dog is excited to see and absolutely no issues with his ears or otherwise. I also had scheduling issues with the groomer and they were not polite or apologetic.

Such a great and professional experience. My dog (very energetic and excitable bernedoodle) goes…read moreright in without hesitation. He comes out looking so handsome and happy. She also has trimmed my daughter's puppy and is getting her used to the grooming process. Highly recommend!

Horrible, horrible, horrible!!! If you want your dog to spend 7 hours sitting in a cage and get a…read morequick 15 minute trim before pick up, go for it. Our little guy (4,5 lbs Yorkie) was completely traumatized. Nothing was properly trimmed or washed. He smelled horrible. He had a huge red burn on his head from either cutting, brushing or blow dryer. He cried when we got him back. We had to give our dog a bath, medicine and take him to a vet after a 7 hour "spa treatment" at The Cut Above. Never ever again. Save your money or research better! There are so many great places where people actually care about your pets. Not this place..... STAY AWAY!!!!!

I have been delinquent on my duty's as a dog owner and she had some matting. Wellington's not only…read moretook her same day but gave her a great cut as well. I like the fact she try's not to put any dog in a cage and gives you a drop off and pick up time that also says a lot about her experience and her skill. You can tell the place has been there for many years it was clean dog friendly and easy access. I have bounced around a bit in the area due to pricing especially being in such close proximity to these affluent Sound Shore communities. Not only did I like my experience and the outcome of my dogs cut I was very pleased with the pricing.

Great place! I was recommended this place by two other people, so i gave it a try and loved it! I…read morehave a silk terrier and she has a trick hair to groom. I had bad experiences before and needed a new groomer for her. I'm happy I found them! She is going back for sure :)

Julie is the absolute best. My puggle Layla is very nervous & skeptical but Julie took her time to…read morelet Layla roam around the salon before her appointment to warm up, and I didn't feel rushed when dropping her off. Julie's dog comes to work with her and she's a doll too! At other salons, I've picked up my dog after the appointment and she's visibly distressed for the rest of the day. Julie called me to let me know Layla was close to being done and when I arrived, Layla was hanging out behind the desk, comfortable behind a playpen gate (but not in a kennel) next to Julie while Julie was working on her next dog client. Layla was happy and has never looked better! Julie books pretty far out, but if you make your next appointment when checking out, you'll have no issues. we can't wait to visit again!

I can't say enough amazing things about this place…read more We have a five year old Vizsla, named Parker. Vizsla's, as a breed, should not be groomed. It ruins their skin or something. I don't know. She does need her nails cut frequently though...they grow crazy fast! So when we lived in NYC, we had Parker's day care cut her nails periodically, and we were never part of the process. We moved to Westchester and now have a dog walker, so no day care to cut her nails. Instead, we tried to have the vet cut them, which was disastrous. Parker is a real nut job lunatic about having her nails cut, and our usually sweet girl bears her teeth and tries to kill whoever is wielding the clippers. (She's 60 pounds of pure muscle. She could 100% take you and me out.) Since that didn't go well at all, we decided to give Groom Spot a try since they are close to our house and we like to support local businesses anyway. You guys. Julie and Larry are the dog whisperers. Julie is THE ONLY one who can cut Parker's nails. My husband and I usually take Parker over to them together, we don't have an appointment, but Julie and Larry stop what they are doing and take Parker in right away to clip her nails. Larry puts a muzzle on Parker (don't judge us, it's completely necessary) and my husband and I hold her down. But honestly? Julie usually has two feet clipped short and DONE before Parker even realizes what is happening. She doesn't really have much chance to freak out. And Parker is really smart (not just saying that because I'm her mother). The back two legs are usually a struggle, but Julie expertly and quickly handles it. We never have to come back another time, they have never not taken us, and they are two of the kindest, most professional people in this business. They are always smiling, and I don't think I would if I were them, Parker is a real pain in the rear when it comes to her nails. And as soon as they are done they tell Parker how good she is and give her a treat, commending her on her performance, which is completely unjustified. They just love dogs that much. I mean, totally same. Of note, we have tried to cut her nails on our own at home and NO WAY is that happening. I could write a great deal about all the types of tools and methods we have tried, to no avail. I don't know what we would do without Julie and Larry to take care of this for us. Bring your pets in! They are the best.

Jess is the best! My 10 yr old Emma was overdue for grooming. Jess came to our house and…read morepampered Emma in her mobile grooming salon. The results were Amazing!!! Emma was all cleaned and styled :)

If your dog has any sort of anxiety of behavioral need DO NOT SEND. Only made things worse for our…read moreclearly anxious (not aggressive) pup. Doesn't care for well being of scared dogs.