I had many highly frustrating experiences at Camelback Dermatology and will not be returning…read more First, it is nearly impossible to speak to anyone at the front desk. Whether you are trying to schedule, reschedule, or ask a question, you are either left on hold indefinitely or forced to leave voicemails that go unanswered. When you finally do interact with the front desk staff, they are incredibly rude and dismissive. To make matters worse, Dr. DeLuca's bedside manner is terrible. She is incredibly condescending, rude, and dismissive. A visit to the dermatologist shouldn't feel this stressful or unwelcoming. The only positive experience I had at this office was with Dr. Slobodny. If I could only see her, and not deal with the rest of the office staff, I would remain a patient at this practice. I highly recommend looking elsewhere for a practice that respects its patients and maintains basic professional standards.

Mohs Surgery. So, to start with I used this place because I…read morelive very close and I thought "how can they screw this up" It's Mohs surgery and has been being done for many years. ***That was my first mistake*** What I found out firsthand is, everything you read in these reviews about the staff, that is of a negative nature, is spot-on. And you need to look closely of any comments made that are of a positive nature. Yes, my fault for not paying more attention to these negative reviews. Looking at it further, post Mohs surgery, I see any review listed here as a 4 or 5 has a posting date of pre 2023. I didn't catch that prior to becoming a patient. ***My mistake again*** If I can say anything to anyone reading this, I'm sorry to say but it would be in your interest to find another Dermatologist.

Skin care, plastic surgery and overall healthiness of the derma plus the ACROSS THE BOARD Top-Notch…read moreCustomer Care is what this amazing team delivers so effortlessly. Kelly, Accounting Manager, Deana, Dr Stutman's Asst., Oh the amazing Sr Stutman, be it derma fuller, Botox or plastic surgery, Dr O'Neil, dermatologist and ALL THE day to day Consistent operations is why I drive now from California.. all the way to this exemplary clinic for ALL MY SKINS HEALTHY NEEDS!! I've written over a hundred or more reviews.. and I've reviewed appraisals for a living. Writing this review made me smile and gush about the honest, open, standard of care and complete kindness from each and every individual here. Ina time where smiles are lost, consciences are not always as they appear.. let me assure you this place has skill, knowledge, integrity and great off the charts customer service!! I thank this business for being top-notch!! Sincerely, Jeannie

I'm not sure how to best rate my experience. It seems as though this yelp page is not being…read moremonitored by them which explains why the name is wrong even though the location and phone number is correct. I'll go bit by bit. My visit was 5-stars my doctor was kind, thorough, and I trusted her. I paid my copay, was seen quickly, and had a biopsy taken while there. Awesome. My results came back and were delivered to me. Yay. Just about 2 months later, I'm getting bills via email and text from pinnacle dermatology, for the amount of my copay. No description of what it's for or even my name. No account or billing number. I thought it was sketchy so I called the main number. Transferred to billing, and the lady told me that the bill was correct. Um, what's it for? Finally got out of her that it was a separate co-pay for the lab. Ok, am I getting a real bill? She said it's being mailed but they send out the texts and emails first. I tell her ok, I'll pay it if it's legitimate once I receive the real bill, but fyi it's pretty backwards to send electronic bills with no name or info before the bill is mailed. Comes across like a scam. She says "okay..." - then a long silence. Um, ok? So I didn't know what to say. She asks if there's anything else she can help me with. I'm thinking, clearly there is not. I laugh and say "no I guess there isn't" and she hangs up. Rude customer service turned a great experience into a total lack of trust.

All Dermatologist has been the only office location I've been a patient of. The staff there are…read morevery nice and helpful. Dr. Pehoushek is wonderful - he's professional l, he listens and he's down to earth. I wouldn't go anywhere else. Thank you all

I highly recommend All Dermatology. The staff from the front desk to the amazing Doctor and his…read moreNurse was incredible.

Four years later and this is still hands-down the best dermatology spot in the Valley! I don't see…read moreDr. Price anymore (not my choice - she's just out there being a boss in medical and cosmetic dermatology), but I've been seeing Kimberly and wow... she's amazing. She's helped me with everything from routine skin checks to random skin surprises, and her bedside manner is top-tier. Seriously, if you've ever had to strip down in front of a near stranger, you know it can be awkward - Kimberly makes it feel like no big deal. She gives super practical skin care advice, nails her diagnoses every time, and manages to make dermatology way less intimidating than it should be. Shoutout to the rest of the SkinScience staff too! All the ladies are super friendly, helpful, and go out of their way to make you feel welcome. Unless my skin suddenly develops self-healing superpowers (unlikely at the rate I'm going), this team is stuck with me for the foreseeable future!

SkinScience is an absolute gem!…read more I've been coming here to get my skin checked for any anomalies for years. The facilities are beautiful, the people here are so lovely, and you can tell that they really take pride in providing you with top care. On my last visit, I had something in particular I wanted looked at, and the team got me worked in quickly so I could be seen, which was incredible. When I got into the exam room, the NP took even more time to look at my concerns and spoke to me at length about what I was seeing. I left feeling relieved, confident and grateful for the entire SkinScience team. If you have any dermatological needs, I highly recommend scheduling with SkinScience!

My daughter is going to ASU and is using Advanced Dermatology for dermatology needs. Unfortunately,…read morethis company talked her into some additional skin treatments, and being a young person, she felt pressured to say yes. When she said yes, the business billed her in advance for her appointment on her credit card. She was shocked that it was over $900, and she immediately called me, embarrassed and not knowing what to do. We called and canceled the appointment three months ago, and they still haven't reimbursed us. We've spoken to the office manager multiple times, and she keeps saying the check is in the mail. I've been on hold for the last 30 minutes trying to get some answers as I write this. Eventually, I was told someone would call me, which they may or may not. That's yet to be seen. Yes, I know she's an adult, but as I mentioned, we called back immediately after she left their office to cancel the appointment so the company wasn't out any money. They are leaving me no other choice but to start writing reviews so others won't be taken advantage of as we have been. As a last resort, I will have to dispute the charge with our credit card company, cancel all cards, and start over. What a huge inconvenience!

The worst customer service! The worst returning phone calls...including front desk, billing and…read moremedical assistants. Delay of getting scripts called in. Physician good but can't get help otherwise.

The staff is very helpful and there for is be there anything I need help with including some warts…read moreI got from sharing pencils from a classmate.

Paid roughly $180 in May for a comedone extraction at this clinic. The first bill was inaccurate --…read morethey later emailed for an additional $60-$65 that they said they had not add for the actual treatment. In total I paid about $51.50 before arriving, around $90 for the consultation, and about $60 for the treatment itself. The spot came back. On the August return visit the dermatologist openly admitted he had not gone deep enough the first time and re-treated the exact same area. It was then charged another $133.39 plus a $51.50 deposit -- basically the same amount all over again to finish a job that was incomplete. During the same visit patient mentioned some "strawberry skin" texture bumps. The clinic later confirmed no treatment was done for that -- yet it still appears to have been included in the billed charges. I understand office visits can be billed even for advice, but charging a full second fee when the provider himself states the original procedure was inadequate (and after already correcting their own billing mistake on the first visit) feels wrong. Patients should not have to pay twice for the same incomplete work.

I work at a local primary care office, and the referral department was incredibly rude to myself…read moreand our onboarding provider. She faxed a referral not knowing it had to be done online through the patients' insurance. When I called to follow up on 12/3 around 11:45AM the referral staff talked down to me stating, " I don't know why you wouldn't know this . . ." It's unfortunate a little understanding and kindness wasn't given. If staff is rude to our clinical staff, I am not confident they will treat our patients with respect either. As a result, I am not comfortable referring patients here.

I saw Dr. Tripp years ago and really felt that she was extremely competent…read more Fast forward to hearing from staff that Dr. Tripp was on a sabbatical, which turned out to be a very long sabbatical, to know she is retired. I made an appt and the front office phone person ASSURED me, that they would cancel the appt if they didn't receive the referral from my PCP. No call from their office, so I head over there. Guess what? They never received the referral in time for my appt. And they let me drive 25 minutes each way for nothing. Also, I had a brand new car, and rocks were hitting my windshield, but I digress. Let's just say I was less than pleased!! And there was no apology from the gals in the office. It was like they just didn't give a sh*t, and did nothing to try and squeeze me in. They offered something 4 hours later. No thank you. Plus I had to fill out forms for absolutely NO REASON! Very wary of this office now.

Look no further -- this is truly the absolute best place to go for dermatology and Mohs skin cancer…read moretreatment. I don't even know where to begin. I have never been treated so well. Dr. Thosani is not only beautiful on the outside, but even more so on the inside. She has an incredible bedside manner, takes her time to thoroughly explain everything, and makes sure you understand the "why" behind the treatment plan. I was especially impressed when I needed staples in my head. I was hesitant at first, but she carefully explained why staples would be better than stitches in my case. She even drew out a diagram to show how staples would allow for better healing and hair growth compared to sutures. That level of care and attention truly went above and beyond. Everyone in the office was so kind and welcoming. The entire staff made me feel comfortable from start to finish. Her medical assistant, Gio, was absolutely fabulous as well. Dr. Thosani is knowledgeable, skilled, serious when she needs to be, yet warm and even funny -- she made the entire experience much easier than I expected. As someone who works in the medical field, I know how rare it is to find a provider who combines exceptional skill, genuine compassion, and true passion for what they do. This practice has it all wrapped into one. It may be an hour drive for me, but it is 100% worth it. I'm so glad I did my homework and found this place. They are simply off the charts amazing. I must add I felt absolutely no pain whatsoever, not even the numbing shots. Gio had a very light hand seriously didn't feel anything.

I felt comfortable with Dr. Catherine Chen and Dr. Maya Thosani…read more I felt uncomfortable having a stranger ask for my credit card number on a recorded phone line in order to schedule the appointment. In addition, I was REQUIRED to give them my credit card number for their retention and for future use even though I paid cash for my co-pay. My first impression is that Modern Dermatology does not trust that I will come to my appointments. Here is part of their no show policy. The following is our No-Call / No-Show policy: * Non-surgical patients who fail to call or show will be charged a $50 fee. * Aesthetic patients who fail to call or show will be charged a $100 fee. * CO2 Laser patients who fail to call or show will be charged a $150 fee. * Surgical patients who fail to call or show will be charged a $200 fee. * Mohs procedural patients who fail to call or show will be charged a $200 fee. * If a third failure to call or show occurs, the patient may be dismissed from MODERN Dermatology. * This "no-show charge" is not reimbursable by your insurance company. You will be billed directly for it. * New patients who are no-call/no-shows for their appointments will not be rescheduled.