Not a friendly doctor..... If you don't do what she recommends she isn't very happy about it…read more Definitely not a doctor for people on a budget or looking for options that aren't sky high in price.

Dr Fichtel is so wonderful! She's an incredibly skilled injector, plus she's SO kind and the whole…read moreoffice experience is really lovely. I have gone to dr Fichtel for Botox and filler many times and every time it looks so great. She's also very conservative so you never look overdone. That said, I feel like she really makes 1 vial stretch so I get a lot of bang for my buck. Can't recommend enough!

I really like Dr. Shoureshi. He's super nice, quick, and straight to the point when I see him. BUT…read morethe blonde lady at the front desk has been rude to me for 2/2 visits, and the most recent time was absolutely rude and unprofessional. I go to check out and she asks me about how long until doc wants me to reschedule I say 4 weeks, the usual... THEN she goes "You come for acne?" Umm. First of all, no. Second of all, you're literally the receptionist it's not really your business why I am here just schedule my appointment. And... you literally have access to my chart so just look? How rude and disrespectful to ask a young woman if she comes to a dermatologist for acne and I don't even have acne?? Made me incredibly uncomfortable and insecure that my skin looked bad enough to be considered acne. I have some pimples yeah... but every 22 year old does. My skin looked good that day and I had a full face of makeup on!!! So out of line. I thought this was really unprofessional as healthcare worker/patient facing role. I work at a psychiatrist office in basically the same position and I would NEVER EVER look at a patient asking to reschedule and ask them "are you here for ADHD/depression/so on?" So rude, disrespectful, and quite frankly mean. Do better front desk lady. Everyone else in the office is so pleasant but she is just so rude every single time. I would give one star if I could only review the front desk (specifically the blonde older lady, the younger girl with the shag was super sweet).

Left horrible scarring on the tip of my nose from MOHs surgery. They also popped me for the full…read moreamount of the surgery unauthorized. Do not give them access to your bank account.

I had my first ever visit at Stones River Dermatology office in Murfreesboro on 11/20/24. A small…read moregrowth on my chest was found and shaved off that day and sent out to lab for biopsy. On Monday, 11/25, I started calling the office and leaving voice messages requesting my results. My calls were never returned until 12/9. Unfortunatel, I was told I had a squamous cell cancer that needed to be removed. My appointment for excision was scheduled and performed on 12/16. I was also given an appointment for removal of stitches for 1/6/25. They would also let me know on the 6th how my margins looked so I would know if they got it all. Stitches were removed on 1/6. Unfortunately, they had not yet received results from lab. (Three weeks after surgery.) Again, I started calling the office on 1/9 to find out my results. Again, I had to leave voicemails at the office on multiple days - with no return call. Finally ... I received a call back from Danielle on 1/16. She called the Pathology lab herself and found out that my margins were clear. Thank goodness. My "far from glowing" review is due to lack of communication from this office. Multiple unanswered voice messages are unacceptable. Especially when I'm requesting results regarding skin cancer. It was mentioned to me that my calls were not returned expeditiously due to everything happening during the holidays. I might accept that excuse if I was just checking on my Vitamin D levels.

Absolutely the best dermatology office around. Very…read morepersonalable, professional and cares about their patients.

I had an appointment 5 years ago and left the following review. Recently started receiving texts…read moreand voicemails stating "that their records indicate that it's time for my next skin exam." I'm not sure why they started frequently contacting me after my bad experience 5 years ago. I decided to look up my review and noticed it was gone from their Yelp site. I didn't realize companies could remove bad reviews. So I copied and pasted my review from 5 years ago. This company is more concerned about the money than the patient. Was referred to Dr. Pena for Mohs surgery and only went there because they told me that had availability in September.My records and pictures were sent and they were the only Mohs surgery place that needed me to come in and redo my appointment that I had with the referring physician. After waiting 50 minutes in the waiting room, the nurse called me back, took a picture (she acknowledged that they had received the picture from my referring doctor but said that way they wouldn't have to pull up the file) and asked if I was told about the procedure. I responded yes. She then checked and informed me that the earliest appointment was in December. Large bill for a 5 minute appointment considering they had all my information and I had to wait 50 minutes to even be seen.

Terrible for injections. The doctor Used too much and now I have a deposit of filler resulting in a…read morelarge white area the size of a quarter under my eye for over a year now. They were not very apologetic nor did they offer any recourse for their negligent actions. Devastated and angry.

I arrived 10 minutes after my scheduled time. Upon arrival, I was informed by the receptionist that…read moreRachel had left early for the day simply because she "wanted to." According to their stated policies, appointments may be rescheduled only when patients arrive 15 minutes or more past their scheduled time. I was well within this allowance. This situation is particularly frustrating as I had specifically left work early and drove 35 minutes to reach the practice. Having a provider arbitrarily decide to end their day early, in direct contradiction to policies, is unprofessional and shows a concerning disregard for patients' time and circumstances.

Dr. Gelbard is great! I had very little wait time for her to come in the room. She does my annual…read moreskin assessment and she sees me in between skin assessments.

I tried calling another dermatology group but couldn't get through…read more I call Franklin dermatology and got through right away. I had a spot where I was concerned about. They got me in two days later. I was back in an exam room within 5 minutes of walking in the door. Connor and Dr. Navarro were amazing and took great care of me. The whole appointment took 30 minutes. I highly recommend them.

Franklin Dermatology is a long time provider and staple in the Nashville community for all things…read moreDermatology...and they are apparently pretty good at what they do based off all the accolades and awards visible through out the waiting room and office. I recently had my first visit with Dr. Starnes and it was a great experience. She was very kind, knowledgeable and easy to talk to. All the staff that I encountered from check in to check out were friendly and professional. The office itself is spacious, clean and buzzing with activity. Overall, the visit was great. Happy to say that Franklin Dermatology is my go-to provider now!

So grateful to have found Restoration Dermatology. We've seen several dermatologists for my…read moredaughter's alopecia, and this is the first practice where we truly felt heard. The provider was knowledgeable about alopecia, took the time to explain things clearly, and genuinely cared about finding a solution that's right for my daughter. That level of compassion and expertise means everything to us. We are incredibly thankful to be in their care.

The visit was fantastic. First time I've had this good of a medical appointment in..... i don't…read moreknow how long. Reminded me of a few things I want to take back to my practice to improve patient experience. Procedure was painless and easy. The doctor was extremely competent and kind. 10/10