Recently moved to Austin, found ourselves in a pickle. We didn't know we got to fill our gas tank…read more Cold front coming in. We hadn't signed up with a new propane company yet, decided that the company that's going to be able to get us out of this pickle fastest is the one we're going to continue working with. I called O'Brien, a guy called Brian answered. He was very nice, it was Wednesday, he said he was going to try to pull it off by Saturday even though it's an extremely busy time and they are backed up. He said he was even gonna try to pull it up earlier. He was going to confirm and get back to me. Which we really appreciated. I called back yesterday to tell them that even if they can't do earlier, we want to confirm Saturday. I called Carl answers. I asked Carl just to confirm they're coming Saturday. Carl said OK. I called the next day because I never got a confirmation. Carl says that he told me if he doesn't call back it's confirmed. Carl never said that. Carl was also pretty abrasive on the phone and he was in a hurry to get off the phone. It almost felt Carl was saying hey this is all I got for you you're gonna have to do what I say if you want gas. I didn't like it. I felt like he thought I had to deal with an abrasive demeanor because I had no other choice. Nope.... I ended up calling Bubba's propane.. they were professional and they're coming the same day. The owner of the company said that his policy is that no home goes without heat and water and all that. We're going to continue working with Bubba forever. you tell me if that decision was good or not. Brian gets 3 stars Carl gets zero

Let me tell you about Cleveland. No, not the coveted vacation destination in northern Ohio -…read moreCleveland the man. More specifically, a man of the cloth. ... and the cloth I'm talking about is none other than the guild of liquid propane (and of course liquid propane accessories). Cleveland runs O'Brien Propane. I've known Cleveland for about 3 years now. And he's saved my ass about 3 times. Most recently was last week. We had a plumber running a new line from the tank to the house and broke the POL valve and asked me to let the propane man know. Cleveland's schedule was slammed for the next week and couldn't make it out. I put him on speaker with the plumber to figure out what was going on and he smelled (figuratively) something funny. He told the plumber to stop what he was doing. Cleveland dropped everything and got here in 5 minutes. Come to find out, the plumber set up the system to send high-pressure propane (175 psi) into the house when it required about 0.5 psi. From what I understand that could've dumped the 250 gal tank into our house in minutes. The conversation got spicy. Cleveland's tech came in the next morning (on his day off) and spent 4 hours overhauling the system. The plumber owned his mistake. And showed up the next day to shadow the tech to learn how to do it right. Another disaster avoided. And all thanks to Cleveland and his crew. The last time he bailed me out was during Icepocolypse when they were working around the clock and late late into the night to get people in need propane to stay warm. No one from any other company has taken better care of me as a client. He's funny as all hell. Always has a giant smile on his face and you can tell his family (and his employees families) mean the world to him. There's a lot I admire about this man. If you live in Southwest Austin or Dripping Springs and are on propane, I promise no one will take care of you better.

My first experience with HoT Propane was disappointing. The office lady was pleasant and easy to…read morecommunicate with. I ordered 100 gallons and confirmation and an approximate date for delivery. Everything was fine until I got the bill. Instead of the 100 gallons ordered, they delivered 240 gallons. My bill went from $290. to $696. I called to ask what happened and was told, "The driver got a little carried away". I had a reason for not wanting a full tank at the moment but told her I would pay the bill since I received the gas, I requested some discount for the extra 140 gallons which I thought was a reasonable request. The response was a $12 discount on the $406. dollar error. I guess that's better than nothing, but disappointing. I passed on the "offer" and paid the full amount, but will find it difficult to recommend them to friends and neighbors.

We have been using this propane company since the last electrical blackout--we could not get their…read morecompetition to bring us propane , but promised every day they would. We happened to see Garnett's propane truck n the neighborhood (after 15 days without propane) and my husband asked if they could bring us some. The driver said to call the office, and he would be glad to---they brought us propane the very next day. We have been using them ever since --very satisfied with their service.

Shocked that Terry Garnett's Propane has such a low rating. Been with them for almost three years…read moreand have had zero problems. I write this today because it's December 23rd and 14 degrees. A camera bings and I look and it's Terry Garnett's Propane filling my tank. I was worried about the propane anyway as it heats my house and water and stove...so everything. I was going to call after Jan 1 for a top off. And here they are. Much appreciated.

A very professional team installed a propane tank performed a leak check and had the new system up…read moreand running with no surprises. You can relax and let the professionals set you up.

Great service and friendy staff. Been customer for 13 years and see no reason to change. Nice…read moreequipment as well. Needed refill before recent cold event and they were here at 8PM to make sure I was taken care of.

This is a great place to get a your BBQ propane tanks refilled. Great pricing and friendly service.read more

We have used Action Propane for more than 15 years. They have always been responsive to our…read morerequests to refill our tank. The folks on the other end of the phone have been helpful and courteous consistently. Action Propane was referred to us by Cody Pools and they have been the only propane service we have used. Always reliable.

it was sweltering hot and we needed to get some propane. When we pulled in here we were attended to…read moreimmediately. the man attending to us helped us back and turn and situate our rig. he brought out a wheel chock to keep us from rolling while he put in the propane. When he began to put in the propane, he noticed a hose that did not look right so immediately got some soapy water and sprayed that connection. Sure enough the hose needed to be replaced. no problem. He retrieved the hose, installed it tested it again, and we were on our way. Oh BTW, inside the receptionist-business manager was as pleasant as she could be with the constant smile and bright eyes toward discussions with my wife and me. If you need propane and you're in the area, this is the place to get it. Or if you need a Propane kind of repair, this is your neighborhood stop..

From the owner: An Energy Partner in Your Community…read more Star Tex Propane is Central Texas' trusted propane supplier, offering reliable and affordable propane solutions for residential, commercial, and fleet needs. With over 50 years of experience, they provide efficient delivery, tank monitoring, and a range of propane appliances. Committed to safety and customer satisfaction, Star Tex Propane ensures you never run out of fuel, making them the go-to choice for propane services in the region Call us today for a free quote for all your propane needs.

They did a very great job. My stove was acting up. I thought I was out of Propane. they came out…read more My propane was fine, but I needed a new stove so I went and bought a new one. They were great very Affordable.

I am a Marine Vet. Not that I expect better service as such. Nevertheless, I would hope that as a…read moreMarine who has served Our Country and dedicated allegiance to same, that my review for 4-T propane would serve as a warning to customers and potential customers. This propane company will charge you a minimum of $320 plus your time off from work. For me this is $820. They will not give you an estimated time of deliver. After speaking with multiple 4-T representatives I've come away with the thought that their pockets are lined with money and that they don't care about their customers. In fact, just a few minutes ago I was told by one of their reps that they would come to my home and take their propane tank. WOW! The gall to threaten a customer. I do NOT recommend 4-T propane. And I will have them take their tank off my property ASAP. Be fair warned my friends.

Three years ago we bought a home in Heritage Hill Country, it had a RH Peterson gas log. about two…read moreweeks ago it started to act up (the lighting process was not what we had been experiencing in the past) we d found out that Hill Country Propane was the distributer for our gas log. we call them, Chris came out and addressed the issues, based upon what we said the made some adjustments said if the issue presists call them, it did, Eric came out, we provided additional information, he spent almost an hour and identified the issue, a the valve was stuck open, the made some adjustment, said if the issue come back, call and they will replace the valve. when we asked what we owed, both Chris and Eric said NOTHING, since they installed it, adjustments are free. What GREAT CUSTOMER SERVICE. THEY DESERVE OUR BUSINESS AND YOU NEED TO PATRONIZE THEM - Michael & Regina Wallace

Great service and open when you need them. Cost is reasonable and the drive though process is…read moreefficient.

We used Wimberley (Hill Country) Hydro Gas for years. We should have switched sooner. The people on…read morethe phone in the office have such a terrible attitude. Those women are so unskilled in customer service. They are rude, act entitled, throw shade and sound like they are inconvenienced to serve you. We should have left them sooner, so many better options.

I came here to refill several of my propane tanks that were just hanging around luring me into…read morestarting to cook with them only to run out halfway through a steak. I was free one afternoon so I texted all my local amigos where I should take them. I didn't want to exchange as the tanks were great and I'm cheap. Immediately three said "Wimberley Hydro." Those three usually wouldn't agree on anything so that was a good sign. I arrived clueless and they immediately were attentive, helpful, and nice. Quickly filled up the collection of tanks. While there I noticed they have a lot of propane products that almost hit my envy gene. The place was well kept up, clean, organized and definitely a shop to work on propane needs. That gave me the impression of a lively business that cared. Even at my age, I have this 3 year old wide eyed awe of something novel or new. Out back were lined up the usual assortment of large white tanks just waiting for a new home so they could retire as a BBQ pit after years of service. But next to them was this amazing and simple thing. Who would have thought? GREEN propane tanks. Holy cow. I just saw the first non-black Ford Model T! No way will my next tank at home be this big white blob out back. In fact, maybe it's time to retire mine into a BBQ pit and order a new GREEN one from Wimberley Hydro....