Friendly service. Tasted great. Gelato was fresh. Comfortable seating area too. Highly recommend.

Hours are incorrect. Stopped with more than half an hour left before closing according to posted hours. Door was unlocked and yet they still insisted on being closed. read more

The friendly service was very nice but I was even more pleased with what was offered and the quality. Recently visited Italy and wanted something that might come close. Well done! Highly recommended. PS... try the Affogato read more

Between the staff seeming upset that there are customers here, the tiny flavor sample size (I'm talking dipped in the gelato instead of a small spoonful), and the actual flavors of gelato, we were...disappointed. The tiramisu tasted like soy sauce. The cones were too fragile to hold. Also? This place is called kitchen and creamery. Like it's not the same name and it took forever to find in this huge outlet mall. Don't go here, there's got to be better gelato somewhere else in Destin. read more

Affogato with cold brew was refreshing, the espresso was really good. Also had a scoop of pistachio gelato, it was good but had an artificial flavor taste, the color was a darker green, which also made me think there were some artificial additives. Overall for the price, it was ok, but a bit pricey for the flavor. read more

Pino Gelato Cafe - Affogato was so delicious with cold brew gelato - Gelato Near Me - Destin, Florida

This review could be a bit harsh but we stopped by on a 5pm with two kiddos eager to have some ice cream after a day of promises. Upon arrival, I couldn't find any ice cream! There was a sad sign saying they had no ice cream today. The folks working were not super hospitable or apologetic either. Service could have made up for this issue even though their name has gelato in the title. Instead, the staff just kept milling about, tending to their non existent customers. A nice warm greeting along with mentioning what sweet stuff they did have would have been nice. But nope, no service at this establishment. read more

Under new management and ownership. They got rid of the amazing staff. No one can make the food on the menu correctly, that's if they even have anything in stock to make it. Almost half of the menu is gone. Don't waste your time going! This one hurts my heart. I used to go all of the time. read more

When it's hot and you been shopping all day. Stop by here to cool down with some gelato. They also have other options like coffee and pastries but you're honestly reading this review to know about the gelato right? The gelato has a lot of flavors, I only tried a handful of the times I've visited. The texture is thick and chewy but not is bad way. Gelato should feel like you're eating a more rich and savory version of ice cream. This place does the job well. Not making this one too long but it's definitely worth checking out when you're in Destin. My Recommendations: -Banana Gelato with the Waffle Cone read more

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I'd love to give this place a little more in the way of the star rating, but there's nothing like spending the money on a so so cup of gelato and having someone come out to clean/sweep the floor all around you just as you sit down to "enjoy" the melting gelato. All the while he was yelling over the broom to his colleagues back behind the counter. Then he pulls out the Fabulouso and Clorox to fragrance the tables, restrooms (doors left open). Then to top that off, he gives (us the customers) a uncool look for not yet tossing our trash while he takes it from the table to throw it out. My god people, we spent $18 on average gelatos and a bottle of water. Oh my. VaKay horrah! read more

Pino Gelato Cafe - Gelato Near Me - Destin, Florida

What qualities do i like in food establishments? Outside of healthy food inspection ratings... I they must have the unexpected and/or authentic. I, unexpectedly, had THE BEST mango gelato that I can remember--from anywhere-- just a few weeks ago at Pino Gelato. The. Best. The blood orange was great as well...but I'll be thinking about the mango until I come back in a few weeks. Other than that, hey... it's a gelato shop in an outlet strip mall in the almost-Alabama part of Florida. But then again, holy it was great gelato. The end. read more

Pino Gelato Cafe - Gelato Near Me - Destin, Florida

Got Icecream for the kids. To be COVID safe they no longer give out samples, which is good. The staff all wear mask and gloves. Most of the customers wear mask, but they don't seem to be enforcing that. Florida *shrugs*. The gelato is good my nephew gives it a 4.5 because they didn't have waffle cones available. My 9 year old gives it 5 stars. They had her favorite flavor caramel crunch. The price is reasonable, a little over $10 for a small cup & two scoop cone. Inside seating is available. read more

Perfect post beach treat! I had a small with two flavors: limoncello and raspberry. I was surprised by my cute little cone and even more surprised by the whole raspberries that were throughout. It was so fresh and not overly sweet. It hits the spot! read more

Pino Gelato Cafe - raspberry and limoncello - Gelato Near Me - Destin, Florida

This review is strictly about gelato because that's all I've ever had here. They have quite a number of flavors (more than 15) and the coolers are at a perfect temperature. The gelato is stuff enough to hold shape but soft enough to eat immediately when a plastic spoon. The scoops appear small but the gelato is dense enough that they feel huge. I love flavors like salted caramel, mango, and vanilla bean. They don't let you sample an unlimited amount. I'm not sure exactly how many you can try but I usually find what I'm looking for within a few spoons as this is a must when I'm in Destin. The shop is in the Silver Sands Premium Outlets and it's on a corner. There is plenty of parking so don't worry about that. This Cafe is sometimes crowded but it never takes long. The cafe itself is small inside and they sell a few other items like pastries, sandwiches, beverages and to go items. Different from other gelato shops, you get a mini cone stuck into your gelato scoop. Prices are normal for the area. read more

Pino Gelato Cafe - Selection of gelato - Gelato Near Me - Destin, Florida

Oh my goodness ! The lemon blueberry gelato is simply devine!! Service was great, sweet lady. Ambiance, out of the way, so quiet. Needs more advertising because it was fantastic. read more

Poor service and felt like she was tired of taking our order, was told no ice for iced coffee even though the soda machine behind the counter had ice in it when she used it, had to remind her about our order that she forgot read more

You may notice that there isn't a picture of food on this review. This is because I didn't receive any. My girlfriend and my mother both ordered Cuban sandwiches which they got and they were delicious. The food is great, I've had their gelato before and it is good as well. Their biggest flaws are that they are super busy at every rush. They only have a cashier and a cook. The tables were nasty with piles of food being left under the table. I don't blame the employees. They were at least trying a bit. Worst part is that they have NO system for distributing food. They just call out what has just been prepared and leave it in the window. If you and everyone else in the restaurant orders a Cuban...‍. I never received my meat amore personal pizza after waiting 40 minutes being shuffled around by entering and exiting patrons because there's nowhere to stand. After I asked for a refund, they were weird about it. I stated multiple times that I was running late to meet a friend because I waited 40 minutes on a 7" pizza. I finally got my money back and they were at least a bit pleasant about it. Food was great. Restaurant needs some logistical improvement. read more

Pino Gelato Cafe - a sign for pino gelato - Gelato Near Me - Destin, Florida

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Gelato! It's been too long. I had the raspberry cheesecake gelato.....It was absolutely perfect. Sweetness with a tiny bit of tart. The cafe was clean, staffs were friendly, and gelato was delicious. read more

My son and I had quick kind service and gelato was wonderful !!! Would recommend the strawberry

We barely caught them before they closed one of the nights we were there. SO GOOD! We love to get gelato or ice cream after a long day at the beach and this place was so yummy. I highly recommend the coconut one! It also came with a cute, tiny cone to top it off, I wish I got a picture of it! read more

100 degree days call for gelato! Smart location within the outlet shopping area. Gelato is pretty good but I do wish there was some more variety and maybe a larger scoop for the price. I had the cold brew flavor which was delicious. In a town full of ice cream it's a nice rare treat to find gelato! read more

Me and my fiancé tried to come here at 8:30 pm for some gelato and they were closed already even though it said they closed at 9 pm. Kind of weird and rude. Was really craving some gelato. read more

Delicious Gelato! Ordered chocolate chip and butterfinger and both exceeded my expectations. I've never had better gelato in my life!

Natasha was the sweetest ever!! A very warm welcome, she spent time offering samples and speaking with us. When it got busier, she still was extremely sweet to everyone and remained efficient. She is an extremely sweet person and it made our first trip in while on vacation one to remember! read more

Really good gelato. Variety of flavors. They have lunches too but we didn't try those.

When we visit we always make it a point to stop in here. The new covid hours, totally unique compared to every other ice creamery in the area, means they close super early. Makes it hard to stop in after dinner to get ice cream. We made a special trip to pick it up early and they don't have lids for their cups for to go's. So they gave us everything in to go coffee cups. Such a waste of packaging but it worked. Still the best in the area (and we tried a lot more this time, meh), but we miss the later hours. Glad we got it once, but we would have had it after dinner nearly every night had they been opened later. read more

No they don't put wine in your gelato as the name suggests...but still delicious, authentic gelato! Although they do sell wine here btw. So many flavors. Ranging from cherry to pistachio to tiramisu to everything in between. They have at least 20 different flavors running from the basics, fruity, nutty and chocolaty. I got a small sized cup with a 1/2 scoop Tiramisu and a 1/2 scoop of Nutella. I didn't really love the Nutella mainly bc it didn't have that hazelnut flavor I was looking for, but the Tiramisu was spot on. And they put a mini ice cream cone on top, which was just adorable. You can ask to test out flavors and they'll happily give you a mini spoon. Also, their gelato is 93% fat free...crazy cause it still tastes so creamy, you would never realize it! They also have sorbets (100% fat free), cannolis, pastries, and espressos. Love this little shop especially during these summer months. read more

You can't go wrong with gelato! And it even comes with a mini cone. Prices weren't bad same as most ice cream shops. read more

Pino Gelato Cafe - Strawberry cheesecake gelato. - Gelato Near Me - Destin, Florida

I loved the assortment of flavors of gelato that is offered at this place. After a few hours of shopping in this summer heat and humidity having a cold treat is really nice. I had the strawberry swirl and I thought it was delicious and wished I had got a larger size. Coffees here are really nice as well. For a texture reference if you have never had gelato before I would describe it as more of a frozen pudding rather than a cream. read more

Pino Gelato Cafe - Gelato Near Me - Destin, Florida

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Needed a sugar to make it through the rest of the outlet stores. This place is usually packed and I can see why. Tons of gelato flavors, if you ask you can get a sample. The plus side when you check in there was a yelp discount!! Whoop whoop!! We waited in line until it was our turn to order. Kept it simple with my kid cookies and cream and of course I was stuck between Nutella and a cake flavor. After we got our cups, I waited in line to pay.. this is the 3 star reason... I understand there was 3 people working but I waited about 10 mins or so.. to pay. The workers were either making order/ drinks and walked pass me standing by the register a few times. They didn't acknowledge me or told me it be a minute. It would have been nice to know I had to wait that long which. My cousin was ahead of us, she paid for the 3 of them but me being directly behind them had to wait to pay for my 2 orders. I used my yelp discount and left without tipping due to the lack of customer service. read more

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Cashier rude would not address customers and never spoke a word of English and was on phone the whole time

my family and I went in on Fri., 8/9/19 for ice cream. The employees all looked miserable and unhappy. They looked like they were bothered when we placed an order. It was the worst experience. The store just open too. Its not like we came right before the store close. All of us sat down to eat ice cream. The staff kept starring at us at the same time looking at the register screen. He was verifying if we paid for the ice cream. He is making us feel very uncomfortable and not welcome. What kind of crap is this?! And when we were getting ready to leave, one of the staff was starring at my kids. Do u think my kids will steal your salt and pepper? Horrible! So sad! We enjoyed the ice cream but will not accept this kind of service. These employees have a lot to learn. They shouldn't be judging people the way they dress or look. read more

Ice cream was so yummy. They were so busy during the labor day holiday. They could of used more help. read more

Pino Gelato Cafe - Nutella and raspberry cheesecake - Gelato Near Me - Destin, Florida

Excellent Italian style gelato. Good coffee (large espresso in Americano has 3 shots). Will come again

The food is great, the gelato is authentic just like in Europe. The ambiance is like an old corner cafe. Go check it out.

Great gelato spot, great place for dessert after shopping in the outlets. It's a cool little spot. They have a large variety of gelato and sorbet. I ended up getting the Italian almond cookies - it was soooo good, highly recommend. The only downside was the portion sizes. I got a small cup, and the single scoop barely came to the top, so that was given to the hubby and me and the LO shared a double scoop which was just right. Paid around $7, with a military discount. Inside - seating (tables and booths ), outside seating, clean display of items (gelato, cannolis, cheesecake, cookies), they have espresso, serve sandwiches, pizza, other items. Quiet atmosphere. Staff was very patient and kind. Would recommend and definitely return read more

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Gelato shmelato. They have lattes! Good coffee is difficult to find. Get it here. I've already visited twice. I've never passed up a beautiful espresso machine, especially one being outright neglected by patrons so busy tasting every gelato in the case that they fail to notice it until they look at me with the dawning realization that they're actually jealous of my superior choice whilst finally holding a cone and wondering which one I'll get as I happily request to the equally surprised clerk that I'd like them to put down the scoop and build me an amazing latte instead. You can even put a scoop of gelato in said latte, I hear that's much better than a sugar cone... Sip slowly, it's worth the wait. read more

Pino Gelato Cafe - Locations - Gelato Near Me - Destin, Florida

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I'm 50/50 on this gelato place... mainly because I've only been here twice. The first time I went, I brought my son and everything was great! We went in the afternoon and had no problems! But we went again last night and the service was just horrendous. My husband was walking my son towards a door and the just flipped the "close" sign in front of them. So he went through the other door and we ordered. My son went to sit down and they immediately said they were closed, which is fine, my bad. We weren't going to stay anyway. We went a little before 7 pm. The people who came in behind us were ordering and needed to use the restroom and they just flat out told them no... then the girl said it was out of order. Those two girls were just rude. Awesome gelato or not, I will not be coming back. I live less than a mile from this place and couldn't believe the service. Update your hours if u close earlier than 8, geez. read more

I went here with my boyfriend and both enjoyed the ice cream. We got 3 scoops (2 were Dulde de Leche and one was Raspberry?). Price ($11-ish) was reasonable for the quality. My bf was in love with the raspberry flavor though, he says it became his go-to. The person who took our order was really sweet since she gave us two spoons without us even asking! Also the appearance of the ice cream wwas so cute. read more

The worst experience I've ever had!!!! We went to Pino Gelato on Saturday (03/23/19). Employees were chit chatting and were so distracted. They couldn't fulfill a simple order. I mean it must be too difficult when two people walk in and ordered two coffees, one panini and a tiramisu. They gave us one coffee then the panini and in 5 minutes I finally got another coffee. After giving them some more time we had to remind them about tiramisu. BUT! The worst thing was I found two pieces of plastic in my "Ferrari" panini!!! And I'm pregnant! We returned the panini and they only told us "Oh, sorry". They didn't even offered us any compensation. so we just left. read more

took a break shopping and came here to cool down! really cute place. a small cup for 2 scoops of gelato costs ~$5. It's not the best gelato I've ever had but it's not the worst. i got the birthday cake & mint chocolate chip. I was with a group of a few kids and the worker scooping the gelato was so nice about it & even giving us suggestions. I didn't feel rushed at all (even though there wasn't a line behind me). overall, it's a nice place to get a quick snack and cool down from shopping! read more

Pino Gelato Cafe - birthday cake / mint chocolate - Gelato Near Me - Destin, Florida